Front desk receptionist jobs in Massachusetts

Job Details: Medical Receptionist Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week Job Type: Contract We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience. Key Responsibilities Greet and check in patients in a courteous and professional manner. Answer incoming phone calls and assist with inquiries. Schedule and confirm patient appointments. Maintain accurate and timely documentation in EPIC. Provide exceptional customer service to patients, visitors, and staff. Support front desk administrative tasks as needed. Required Qualifications Must live within 30 minutes of Wellesley, MA. EPIC experience required. Previous front desk or receptionist experience required. Experience answering phones and scheduling appointments. Strong customer service and communication skills. Preferred Qualifications (if any) Prior healthcare experience preferred.

JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area. Major responsibilities: Receives and directs incoming patients Provides excellent quality Behavioral Health Services Reviews and updates patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments and assists in managing Open Clinics Schedules patient appointments according to established protocol Provides coverage to Mental Health Medical Records as needed May also assist with Interpreting for Mental Health patients Minimum Qualifications: High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred Spanish language fluency and ability to be trained in Mental Health interpreting a plus Work experience in a similar behavioral health office environment preferred Knowledge of insurance regulations for Mental Health Services required. Knowledge of basic medical terminology and willingness to learn Mental Health terminology Computer skills for accurate data entry Ability to work independently Demonstrated interpersonal and teamwork skills required Demonstrated written and verbal communication skills in English We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!

• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders • Assist with shipping/receiving as needed • Prep outgoing FedEx labels online as needed • Perform facilities support as needed • Work with building security and visitor access • Typing, filing, sorting, mail/faxing and research duties Human Resources • Distribute daily interview schedules and resumes • Welcome interviewers/offer hot or cold beverages • Administer proper release forms before candidate starts email • Work with recruiters on booking travel/hotel for out of town candidates • Schedule lunch meetings for appropriate interviews • File resumes, schedules and NDA • Assist with the preparation of new hire packets Skill Requirements: • Excellent written and verbal skills. • Detail oriented, computer literate, excellent communication and interaction skills. • Ability to use Microsoft Excel, Word, PowerPoint and Outlook • Ability to work independently and meet goals/objectives with minimal supervision. • Self-starter, intuitive and perceptive. • Positive attitude and professional image Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

Job Title: Front Desk Receptionist Job Type: Full-Time Schedule: Monday-Friday 8:00am-5:00pm About Us: We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office. Position Summary: As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs. Key Responsibilities: Greet patients warmly and ensure a positive check-in/check-out experience Answer phone calls and respond to voicemails and emails in a timely and professional manner Schedule, confirm, and modify patient appointments Verify insurance information, update changes, calculate and collect co-pays or outstanding balances Maintain patient records and ensure accuracy in data entry and documentation Handle incoming and outgoing mail and correspondence Assist with billing and claims processing as needed Maintain a clean and organized front desk area Follow HIPAA guidelines and maintain patient confidentiality Qualifications: High school diploma or equivalent required Prior experience in a dental or medical office required Familiarity with dental software is a plus Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure Friendly, professional, and customer-service oriented attitude What We Offer: Competitive pay $22.00-28.00 per hour Paid time off and holidays A supportive and team-oriented work environment Benefits: Health Insurance, Vision, Employee Dental Program and 401k How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the position to Human Resources Department Emilee Hines ******************* .

Job Description Job Title: Front Desk Receptionist Job Type: Full-Time Schedule: Monday-Friday 8:00am-5:00pm About Us: We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office. Position Summary: As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs. Key Responsibilities: Greet patients warmly and ensure a positive check-in/check-out experience Answer phone calls and respond to voicemails and emails in a timely and professional manner Schedule, confirm, and modify patient appointments Verify insurance information, update changes, calculate and collect co-pays or outstanding balances Maintain patient records and ensure accuracy in data entry and documentation Handle incoming and outgoing mail and correspondence Assist with billing and claims processing as needed Maintain a clean and organized front desk area Follow HIPAA guidelines and maintain patient confidentiality Qualifications: High school diploma or equivalent required Prior experience in a dental or medical office required Familiarity with dental software is a plus Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure Friendly, professional, and customer-service oriented attitude What We Offer: Competitive pay $22.00-28.00 per hour Paid time off and holidays A supportive and team-oriented work environment Benefits: Health Insurance, Vision, Employee Dental Program and 401k How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the position to Human Resources Department Emilee Hines ******************* .

Job Description Cape Cod Orthopaedic and Sports Medicine PC (CCOSM) is a privately owned growing practice with locations in Hyannis, Falmouth and Sandwich Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy and occupational health treatment, to ethically and professionally serve our patients and to promote lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals and members of the community. We endeavor to establish and maintain a safe, accessible and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff and visitors. While a candidate's experience is great we are actually more interested if the applicant will work well in our organization. We seek caring, motivated, and compassionate associates. There is a wealth of experience here and if you think you will be a good fit and are willing to learn, we would love to hear from you. Job Responsibilities: The Patient Services Representative is responsible for checking patients in/out and obtaining medical information through telephone or face-to-face contact. Excellent listening and communication skills are essential to this position. Previous medical terminology/background is preferred. Other duties as assigned. Travel may be required as we have multiple locations. Benefits: BCBS Heath Insurance Dental Insurance Vision Insurance Short and Long Term Disability Insurance Flexible Spending Account Life/AD&D Insurance 401(k) and Profit Sharing Vacation Time Sick Time 10 Paid Holidays per year

Part-time Description Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We're on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need. Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for someone to join our Fit Fam who is able to open the gym on weekends by 7am. Essential Duties and Responsibilities: Responsible for providing the first positive impression of our health club. Responsible for opening the club every morning on time prior to open time. Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns. Check to ensure that appropriate changes were made to resolve customers' problems. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Maintaining a clean work environment. Benefits: A FUN work environment! Casual dress-code. A supportive team to help you learn and grow.: Experience in a luxury, full-service health club. Flexible schedule and competitive pay. Ability to grow with the company! Requirements Physical Functions: Ability to stand and/or walk for an entire shift. Ability to occasionally bend at waist with some twisting up to one hour of workday. Minimum Qualifications: At least 6 months of Face To Face Retail Customer Service experience. Average to above average computer skills. Please apply by submitting your resume and your working availability Only candidates with that information will be considered Benefits: 401(k) Employee discount Flexible schedule Weekly day range: Monday to Friday Weekend availability Experience: health club: 1 year (Preferred) sales: 1 year (Preferred Salary Description $15-$17/hr

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Front Office Receptionist temp to perm position with must have associates degree. Front Office Receptionist requires: MS Office Confidentiality Switchboard Front Office Receptionist duties: Greets visitors and performs general administrative duties. Handles incoming calls and may operate a switchboard. Also may assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. Additional Information $17hr CTH

The Role: Dental Dreams LLC in Leominster, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K On-The-Job Training (OJT) Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $19

Floyd's 99 Barbershop in Woburn, MA needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more! THE BASICS Pay: Our Front Desk Receptionist earns $16.00/hour. Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends. Benefits: Bonus potential Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more Ongoing opportunity for growth Health benefits for full-time employees, including medical, dental, and vision Fun and relaxed environment where you can truly be yourself Nationwide locations, making it easy to relocate while continuing your professional journey A LITTLE ABOUT US Looking for a killer spot to bring your talent to life? Welcome to Floyd's 99 Barbershop in Woburn, where great hair meets great vibes! Located at 300 Mishawum Rd., we're right in the mix of everything-steps from delicious eats, prime shopping at Woburn Village, and easy access to I-95 for a seamless commute. Whether you're grabbing a post-shift bite at Shake Shack or unwinding with some retail therapy at TJ Maxx, this location has everything you need to keep your work-life balance on point. At Floyd's, we're all about expert cuts, bold style, and a fun, energetic atmosphere where your skills can shine. Join us, and let's make Woburn the freshest spot in town-one cut at a time! QUALIFICATIONS 2+ years of customer service experience in the retail, hospitality, or beauty industries Experience working in a fast-paced environment Fantastic collaboration skills with an ability to communicate over the phone and in person Commitment to helping others and working with a team Organizational skills, attention to detail, and time management abilities Ability to maintain confidentiality Ability to work a flexible schedule, including nights and weekends ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR? You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Weekday and Weekends, Saturdays and Sundays mandatory Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and on the phone, as well as back office management of patient records and other business communications. It is a fun, rewarding, and high-energy work environment. There is opportunity for salary increases and bonuses with your growth. We can train, but best fit is: honest and up front, professional communication skills, accurate with money and numbers, organized, enthusiastic about improving job performance and about reaching business goals and looking for long term employment.

Duties Include: Greeting patients and visitors in a prompt, courteous and helpful manner Check-in patients, collect co-pays, verify and update demographic and insurance information Booking, coordinating and rescheduling patient appointments Monitor daily appointment reminder reports and make changes to schedule Conduct daily insurance eligibility check Check-out patients, schedule return appointments Maintain and update current information on daily physician's schedules Answer telephone, screen calls, take messages and provide general information Perform call center duties as assigned Direct patients in filling out record requests and transfer forms Monitor and maintain the orderliness of the waiting areas Attend meetings as required Perform related work as required Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant. Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public. Education: Minimum High School graduation with one year of medical office experience. Job Type: Full-time Salary: Up to $23.00 per hour Benefits: 401(k) Health insurance Life insurance Paid time off Vision insurance Dental reimbursement Healthcare setting: Private practice Medical specialties: Ophthalmology Schedule: 8 hour shift Holidays Monday to Friday Weekend (as needed) Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Work Location: In person Job Type: Full-time Expected hours: 32 - 40 per week

NOW HIRING: Front Desk / Insurance CoordinatorPlymouth Orthodontics - Plymouth, MA If you thrive in fast-paced environments, love people, and can juggle tasks like a pro, keep reading. We're a high-growth, modern orthodontic practice obsessed with elite hospitality, streamlined systems, and delivering a 5-star patient experience every single day. And we're looking for a front desk superstar who can keep up. You're the type of person who: Gets a rush from a busy, fast-paced day Knows insurance verification like it's your second language Loves technology and picks up new systems FAST Lives for hospitality - warm, friendly, professional Stays calm under pressure even when the phones light up Wants to grow, not just work another job Shows up early, takes ownership, and cares about the details If that's you… You will THRIVE here. Skills That Make You a Perfect Fit Experience with insurance verification + understanding PPO dental plans Comfortable with Cloud9, Slack, Google Workspace (Drive, Sheets, Calendar), and digital tools Strong organizational skills - you follow up, follow through, and follow the system Ability to multitask like a boss Positive energy with elite communication A hospitality mindset: warm greetings, kindness, professionalism Loves being part of a growing team and contributing to the culture Schedule Monday - Thursday 8:00 AM - 5:30 PM (Three-day weekends… always.) What You'll Do Greet patients with genuine warmth and enthusiasm Answer phones + schedule appointments with accuracy Verify insurance quickly and confidently Keep treatment plans and patient data organized Navigate Cloud9 like a champ Help maintain a clean, efficient, professional front-desk flow Support the team when things get busy (which is often - in the BEST way) This isn't a slow office. This is a high-energy, high-standard, high-growth orthodontic practice. If that excites you, you're our person. Compensation Competitive pay - based on experience We take care of our team because they take care of our patients Why Join Us Work with a doctor and leadership team who actually care Growth-oriented practice with opportunities to advance Fun, supportive culture Clear expectations + strong systems Make a real impact on patients every single day

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Front Office Receptionist temp to perm position with must have associates degree. Front Office Receptionist requires: MS Office Confidentiality Switchboard Front Office Receptionist duties: Greets visitors and performs general administrative duties. Handles incoming calls and may operate a switchboard. Also may assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. Additional Information $17hr CTH

The Role: KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: At least 1 year of recent work experience - Required Customer Service experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Description Duties Include: Greeting patients and visitors in a prompt, courteous and helpful manner Check-in patients, collect co-pays, verify and update demographic and insurance information Booking, coordinating and rescheduling patient appointments Monitor daily appointment reminder reports and make changes to schedule Conduct daily insurance eligibility check Check-out patients, schedule return appointments Maintain and update current information on daily physician's schedules Answer telephone, screen calls, take messages and provide general information Perform call center duties as assigned Direct patients in filling out record requests and transfer forms Monitor and maintain the orderliness of the waiting areas Attend meetings as required Perform related work as required Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant. Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public. Education: Minimum High School graduation with one year of medical office experience. Job Type: Full-time Salary: Up to $23.00 per hour Benefits: 401(k) Health insurance Life insurance Paid time off Vision insurance Dental reimbursement Healthcare setting: Private practice Medical specialties: Ophthalmology Schedule: 8 hour shift Holidays Monday to Friday Weekend (as needed) Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Work Location: In person Job Type: Full-time Expected hours: 32 - 40 per week

The Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Excellent Customer Service experience At least 1 year of recent work experience Previous Receptionist Experience Dentrix and/or Eaglesoft Bilingual (Spanish) - big plus! Previous Dental experience - big plus! We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.