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Front desk receptionist jobs in Metairie, LA - 191 jobs

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Front Desk Receptionist
Front Desk Coordinator
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  • Front Desk Representative

    Alphabe Insight Inc.

    Front desk receptionist job in New Orleans, LA

    At Dinamic AS Group, we are driven by precision, efficiency, and innovation. Our team supports dynamic operations across multiple projects, ensuring seamless execution and high-quality outcomes. We value initiative, organization, and collaboration, and we are committed to creating an environment where professionals can grow and contribute meaningfully to our success. Job Description We are seeking a polished and reliable Front Desk Representative to serve as the first point of contact for our organization. This role is essential in delivering a professional first impression, managing front desk operations, and supporting daily administrative functions. The ideal candidate is organized, attentive, and confident in a fast-paced professional setting. Responsibilities Greet and assist visitors in a courteous and professional manner Answer and route incoming calls efficiently Manage front desk operations and maintain a welcoming reception area Schedule appointments and coordinate internal calendars as needed Handle incoming and outgoing correspondence Support administrative tasks and internal teams when required Maintain accurate records and ensure confidentiality of information Qualifications Strong verbal and written communication skills Professional appearance and demeanor Excellent organizational and time-management abilities Ability to multitask and prioritize responsibilities effectively Basic computer proficiency and attention to detail Strong interpersonal skills and a service-oriented mindset Additional Information Competitive salary Growth opportunities within the company Professional and supportive work environment Ongoing skill development Stable full-time position
    $19k-25k yearly est. 4d ago
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  • Receptionist/Time Entry Associate

    Treo Staffing 3.8company rating

    Front desk receptionist job in Harvey, LA

    ←Back to all jobs at TREO STAFFING LLC Receptionist/Time Entry Associate TREO Staffing is seeking an experienced Receptionist/Time Entry Associate to join its team. The Receptionist/Time Entry Associate responsibilities will include, but are not limited to, answering a multi-line telephone system, greeting/directing customers, handling mail, performing time entry, general clerical duties, and other duties assigned or requested by Management. The requirements of the position are as follows: · Must have previous receptionist experience. · At least one (1) years of experience in performing general clerical and related duties; · Must be proficient in 10-key pad operation; · Must have basic computer skills; and · Must be self-motivated, organized and have good communication skills Please visit our careers page to see more job opportunities.
    $24k-32k yearly est. 60d+ ago
  • Bilingual Front Desk Receptionist

    Kaki Brothers Management

    Front desk receptionist job in Metairie, LA

    The front desk receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, record-keeping and will be responsible for the first impression we make. Responsibilities Answer the phone in a timely manner, take messages, and redirect calls to appropriate offices. Keep front desk tidy and presentable with all necessary material. Keep an agenda of everyone's meetings during the week. Complete procedures when guests arrive and leave. Copy, file, organize, and maintain paper or electronic documents and records; update when necessary. Monitor office supplies and place orders when necessary. Receive letters/packages and directs to appropriate personnel. Performs various clerical functions as directed. Receptionist Top Skills & Proficiencies Bilingual Spanish/English Knowledge of administrative and clerical procedures. Excellent phone skills and computer skills. Excellent organizational and multitasking abilities. Excellent communication and organizational skills. Able to deal with complaints and give accurate information. A customer-oriented approach is essential.
    $22k-29k yearly est. 60d+ ago
  • Front Desk Coordinator - Harahan, LA

    The Joint Chiropractic 4.4company rating

    Front desk receptionist job in Harahan, LA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p $14 per hour BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
    $14 hourly Auto-Apply 6d ago
  • Medical Office Assistant.Non-Certified

    Tulane University 4.8company rating

    Front desk receptionist job in New Orleans, LA

    The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes * Familiarity with Medicare, Medicaid, and commercial payers * Understands how the referral team integrates with others to accomplish team objectives * Acts as an informal resource for referral team members with less experience * Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency * General knowledge of office equipment: fax, copier, multi-line phone system, voicemail * Knowledge of Microsoft Word and Excel * Strong customer service/patient relation skills * Ability to establish priorities and interact professionally with individuals * In depth knowledge of good clinical practices as set forth by federal regulations. * Ability to work in a fast-paced environment and patient-centered atmosphere. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma or equivalent * Two years of clerical/administrative medical office experience * Working knowledge of Microsoft Office * Familiarity with electronic medical records * Some knowledge of medical terminology * Prior experience in an Orthopaedic or Physical Therapy practice
    $27k-32k yearly est. 16d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk receptionist job in Saint Rose, LA

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $24k-30k yearly est. 15d ago
  • Front Desk Agent

    Holiday Inn Houma 4.3company rating

    Front desk receptionist job in Houma, LA

    ←Back to all jobs at Holiday Inn Houma Front Desk Agent Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for Front Desk Agents. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: • College coursework in related fields is helpful. • Experience in a hotel or a related field preferred. • High School Diploma or equivalent required. • Computer experience preferred. Essential: • Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at all times. • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Establish and maintain good communication and teamwork with fellow employees and other departments within the hotel. • Greet and welcome all guests approaching the Front Desk by Expotel Hospitality Service standards. • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). • Answer guest inquiries about hotel services, facilities, and hours of operation promptly. • Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms. • Review the Front Office log and Trace Files daily. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Be aware of all rates, packages, and special promotions as listed in the Red Book. • Be familiar with all in-house groups. • Be aware of closed-out and restricted dates. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Be familiar with hospitality terminology. • Know emergency procedures and assist as needed. • Handle check-ins and checkouts in a friendly, efficient, and courteous manner. Please visit our careers page to see more job opportunities.
    $25k-30k yearly est. 60d+ ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Front desk receptionist job in Hammond, LA

    Hammond Veterinary Services is a full-service state of the art companion animal hospital in Hammond, LA. We pride ourselves in providing top-notch, personalized medical care in an environment that is both welcoming and comfortable! Our hospital is both AAHA Accredited and an A+ Rated Business through the Better Business Bureau. We have the best technology available for our patients and regularly provide wellness and preventative care, sick and urgent pet care, general surgery, dentistry, digital radiology, ultrasound, orthopedic procedures, boarding and more! Our team is reliable, well trained, efficient, and supported and we have great clients who remain loyal through generations. Hammond is located in the southern region of Louisiana about 45 min from Baton Rouge and New Orleans. The homestyle town is known for its many great local restaurants, culture, rich history, and antiques galore! Outdoor enthusiasts will love being out on the bayou fishing, hunting, and exploring. This growing region sits near a beautiful coastal shoreline, which makes for another great recreation resource. To learn more about us click here. Come visit and check us out.... you won't want to leave! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience required * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Pay: $14-16/hr * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. * For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
    $14-16 hourly 27d ago
  • Front Desk Coordinator I

    Smile Doctors

    Front desk receptionist job in Metairie, LA

    Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!
    $22k-28k yearly est. 18d ago
  • IPM Front Desk Coordinator - METAIRIE, LA

    La Health Solutions

    Front desk receptionist job in Metairie, LA

    The Front Desk Coordinator serves as the first point of contact for patients and visitors, ensuring a professional and welcoming clinic experience. This role supports providers and clinic staff with scheduling, patient check-in and check-out, medical record management, and general administrative tasks. Additional responsibilities include assisting with patient flow, communicating with patients about appointments and financial obligations, collecting payments as needed, and providing Spanish translation when applicable. Hours Clinical Hours (Metairie Clinic): Tuesdays: 6:45 AM - 3:00 PM Wednesdays: 6:45 AM - 3:00 PM Fridays: 5:45 AM - 2:00 PM Clinical days may fluctuate based on clinic needs. Non-Clinical Hours: Monday through Friday, 8:00 AM - 5:00 PM
    $22k-28k yearly est. 43d ago
  • Front Desk Agent

    International House Hotel

    Front desk receptionist job in New Orleans, LA

    The Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner with cheerful smart service ensuring guest satisfaction. Core Responsibilities: Anticipate guest needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Have knowledge of hotel property, hotel staff and hotel services, with hours of operation. Give clear directions to hotel facilities for inquiring guests. Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings. Act as the concierge and know the restaurant and local events to share with the guests. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests, and maintenance requests/needs. Maintains a positive work environment, fostering a culture of integrity, collaboration, and service. Perform other duties as assigned, especially related to assisting guests arriving and departing the hotel. Completes tasks, checklists, guest requests timely and accurately. Solves guest issues in the best manner possible, escalates when necessary. Able to follow property safety and security procedures. Perform other tasks any reasonable requests as assigned or directed. Knowledge, Skills, and Competencies: High work ethic and self-initiative Proven experience with strong customer service skills Regular attendance according to established guidelines May be required to work varying schedules to reflect the business needs of the property Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions Use arithmetic to accurately check totals and make correct change. Efficiently and accurately operate a computer. Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times Physical Requirements: Stand, sit and walk for varying lengths of time, often long periods of time Lift approximately fifty (50) pounds of guest luggage or supplies on and off a cart, using safe lifting techniques Push and pull carts weighing up to one hundred (100) pounds Good communication skills, both written and verbal, with guests and associates, including the abilities to give directions, instructions, information, answer questions and provide service required. Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability Know and be able to administer first aid Direct evacuations in an emergency Minimum Qualifications: Highschool degree, hospitality or similar degree preferred or equivalent work experience 6 months of customer service experience Hospitality experience strongly preferred Proficient with Microsoft Office Suite or related software Knowledge of hotel systems preferred Excellent communication skills Additional languages advantageous This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time. International House Hotel (My Favorite Hotel LLC) is an equal opportunity employer. International House Hotel celebrates diversity and is committed to creating an equitable and inclusive environment for all employees to ensure they feel a sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they came from and take pride in who we serve. International House Hotel (and its subsidiaries) is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.pending
    $23k-28k yearly est. 21d ago
  • Front Desk Agent-Full time & Part time positions available

    Hotel Management of New Orleans LLC

    Front desk receptionist job in New Orleans, LA

    Job DescriptionDescription: The Front Desk Agent plays a critical role in Hotel Management of New Orleans' mission to unparalleled customer service. Reporting to the Front Desk Manager and General Manager, this role focuses on managing guest services, ensuring smooth hotel operations, and upholding the highest standards of hospitality. The ideal candidate must possess excellent verbal and written communication skills, be detail-oriented, and thrive in a fast-paced environment. Essential Duties and Responsibilities (include but are not limited to) Guest Services Serve as the primary point of contact for guests, managing all aspects of guest service, including check-in, check-out, guest requests, and resolving complaints to ensure guest satisfaction. Provide guests with accurate information about hotel amenities, parking, directions, and local attractions. Coordinate with bell and valet staff to ensure seamless guest support. Hotel Operations Verify room readiness by coordinating with housekeeping to ensure timely and accurate room preparation. Process cash receipts, credits, and charges to guest accounts with accuracy. Handle mail, packages, messages, and telephone calls in a professional manner. Document and report maintenance deficiencies and other operational issues to appropriate departments. Safety and Security Adhere to hotel life safety systems and emergency procedures. Securely manage room key inventory and guest information. Ensure compliance with cash handling procedures and maintain the security of the shared cash bank. Other Responsibilities Maintain the lobby and front desk area in an organized and professional manner. Demonstrate working knowledge of hotel room types, layouts, and amenities to effectively meet guest needs. Complete additional tasks as assigned by the Front Desk Manager or General Manager. Requirements: Minimum of 1 year of experience in a customer service or hospitality-related role preferred. Strong communication skills, both verbal and written, with a professional demeanor. Proficiency in basic math and handling cash transactions. Familiarity with property management systems, or the ability to learn quickly. Ability to multi-task, prioritize, and remain calm under pressure in a fast-paced environment. Flexibility to work varied shifts, including evenings, weekends, and holidays. Physical Requirements: Must be able to stand, walk, and use hands for extended periods. Occasionally required to lift and move up to 20 pounds.
    $23k-28k yearly est. 9d ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk receptionist job in New Orleans, LA

    The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork. Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. Responsibilities Process guest check-ins and check-outs according to Omni's Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and coworkers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred
    $23k-28k yearly est. Auto-Apply 14d ago
  • Front Desk Agent

    A&R Hospitality

    Front desk receptionist job in Kenner, LA

    Front Desk Agent (Full-Time & Part-Time) DoubleTree by Hilton New Orleans Airport Kenner, LA 70062 Do you have a passion for people and a knack for making a great first impression? At the DoubleTree by Hilton New Orleans Airport, we know that a warm welcome can change a traveler's entire day. We are looking for friendly, professional, and reliable Front Desk Agents to join our team. Whether you are looking for a stable career path (Full-Time) or a flexible schedule that fits your life (Part-Time), we have a place for you! Why Join Our Team? Travel for Less: Huge discounts at Hilton hotels worldwide. The "Cookie" Culture: Be part of a brand that values warmth and hospitality. Career Growth: Many of our managers started at the front desk. We provide the training to help you grow. Comprehensive Benefits: (For Full-Time) Health, dental, vision, and 401(k) options. What You'll Be Doing The Welcome: Checking guests in and out with a smile (and a warm chocolate chip cookie!). The Hub: Handling guest requests, answering phone calls, and providing local recommendations for dining and transport in the New Orleans area. The Details: Managing guest accounts, processing payments, and ensuring all information is entered accurately into the Hilton OnQ system. The Solution: Solving guest issues on the fly with a "make it right" attitude. Working Conditions & Physical Demands On Your Feet: Ability to stand for the duration of an 8-hour shift. Communication: Constantly interacting with guests in person and over the phone. Physical Effort: Occasional lifting or moving of guest luggage or packages (up to 30 lbs). Environment: Working in a professional, climate-controlled lobby environment. What We're Looking For Availability: Full-Time: Must be available for a mix of shifts (7 am-3 pm, 3 pm-11 pm), including weekends and holidays. Part-Time: Flexible shifts available; please specify your availability in your application. Experience: Previous customer service experience is a plus, but we are happy to train anyone with a great attitude! Tech-Savvy: Comfortable using computers and learning new software (Hilton OnQ experience is a major bonus). Local Knowledge: Familiarity with the Kenner/New Orleans area to help our guests navigate the city. Ready to start your journey with Hilton? Click Apply now to join the team at the DoubleTree by Hilton New Orleans Airport!
    $23k-28k yearly est. 17d ago
  • Front Desk Specialist

    Career Site Brand

    Front desk receptionist job in New Orleans, LA

    COMPANY BENEFITS Excellent Company Culture Comprehensive Benefits: Medical, Dental, Vision & Prescription EAP - Employee Assistance Program 401K with Company Match EAP-Employee Assistance Program PTO Heavily Discounted Hospitality Stays & the Company Perks Website Tuition Assistance Growth Opportunities & Stability Shifts: Shifts can vary anywhere from 6am- 11:59pm. Weekends and holidays are a must! The Front Desk Specialist will serve as the front-of-the-house liaison to facilitate an exceptional guest experience. This individual will serve as the primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check-out processes. Additionally, the Front Desk Specialist will run, review, and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing face-to-face team during the check-in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume the position of a technical and service expert regarding the business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns. ESSENTIAL DUTIES AND TASKS Facilitates the overall guest experience from check-in through check-out; handles complex technical tasks including room changes, inventory moves, and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests. Ensures that each interaction exceeds the expectations of our owners and guests. Answer all guest inquiries. If unable to respond as an expert, they will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly, recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction. Maintains and is responsible for a house bank, performs end-of-day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customers' credit, and establishes how the customer will pay for the accommodation. Communicates with Housekeeping, as appropriate, to expedite the cleaning of units. Performs other duties as assigned. EDUCATION and/or EXPERIENCE High School Diploma or GED equivalent, or an equivalent combination of training, education, and experience. Minimum of one year of Customer Service experience, and, or resort/hotel Front office preferred. Office environment Bilingual a plus QUALIFICATIONS A commitment to providing outstanding customer service Knowledge of the Microsoft Office Suite Able to acquire a clear understanding of timeshare ware applications Basic knowledge of hardware and peripheral devices is required to perform the job Ability to establish and maintain effective working relationships with co-workers and leaders Strong problem-solving skills Capable of seeing a task through to completion Strong organizational skills Excellent verbal and written communication skills. Fluent in the English language At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts, and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you. #INDRO1
    $22k-28k yearly est. 2d ago
  • Front Desk Coordinator

    Monarch Medical Management

    Front desk receptionist job in Mandeville, LA

    Front Desk Coordinator - Full-Time Company: Monarch Medical Management Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care. We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients. Schedule: This is a full-time position with the following hours: Monday, Wednesday, Thursday: 8:45 AM - 6:00 PM Tuesday: 6:45 AM - 4:00 PM Friday: 8:45 AM - 4:00 PM Saturdays: As needed Key Responsibilities: Greet and assist patients and visitors in a courteous, professional manner Answer incoming calls promptly and direct appropriately Collect co-pays and balances; explain financial obligations to patients Register and update patient information; verify insurance eligibility Schedule appointments and manage provider calendars Ensure efficient patient flow and timely communication with clinical staff Maintain patient records and ensure availability of treatment information Uphold privacy and confidentiality protocols (HIPAA compliance) Provide translation for Spanish-speaking patients (preferred) Cross-train with medical assistant duties as needed Perform additional administrative duties as assigned Qualifications: High school diploma or equivalent; some college preferred Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting Bilingual (Spanish) is a plus Strong organizational, communication, and multitasking skills Positive, professional attitude with attention to detail Benefits: Health, Dental, and Vision Insurance (eligible after 60 days) Continued Education Programs Paid Time Off (PTO) and Paid Holidays Retirement Plans Monarch Medical Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company
    $22k-28k yearly est. 60d+ ago
  • Dental Front Desk / Treatment Plan Coordinator

    Straine Dental Management

    Front desk receptionist job in Slidell, LA

    Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment
    $22k-28k yearly est. 60d+ ago
  • Front Desk Agent

    Tandem Hospitality Group

    Front desk receptionist job in Covington, LA

    The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname! JOB RESPONSIBILITIES: Consistently provide high level of customer service Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests Check in and out hotel guests in a confident, professional and friendly manner Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information Complete all items on appropriate checklist by end of shift Follow established key control policy Ensure proper credit policies are followed and verify credit limit report Submit all lost & found articles accompanied by a completed lost & found report Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services Knowledgeable of fire and emergency procedures Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty Monitor room availability throughout the day Review daily the selling status of the hotel using yield management system Performs all other duties as directed by immediate supervisor Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction Performs other duties as assigned, requested or deemed necessary by management JOB QUALIFICATIONS: High school diploma or equivalent; and six months to one-year related experience and/or training Ability to read, analyze, and interpret procedure manuals Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service While performing the duties of this job, the employee is regularly required to stand, walk, and communicate The employee must occasionally lift and/or move up to 25 pounds.
    $23k-28k yearly est. 60d+ ago
  • Front Desk Agent - Part Time

    Athena Hospitality Group

    Front desk receptionist job in Gonzales, LA

    Description: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Requirements: RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations. Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquiries about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment etc. Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenarios. Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Use proper two-way radio etiquette when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Be fully familiar with the brand frequency program, level, and awards. Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. QUALIFICATIONS: High School diploma or equivalent required; College course work in related fields helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) Ability to participate in the creation of an enjoyable work environment Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
    $23k-28k yearly est. 9d ago
  • Front Desk Coordinator - Harahan, LA

    The Joint Chiropractic 4.4company rating

    Front desk receptionist job in New Orleans, LA

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p $14 per hour BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit Powered by JazzHR UUil7njSTO
    $14 hourly 7d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Metairie, LA?

The average front desk receptionist in Metairie, LA earns between $19,000 and $32,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Metairie, LA

$25,000

What are the biggest employers of Front Desk Receptionists in Metairie, LA?

The biggest employers of Front Desk Receptionists in Metairie, LA are:
  1. Kaki Brothers Management
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