Administrative - Receptionist
Front desk receptionist job in Petoskey, MI
Job Title: Administrative - Receptionist (Petoskey, MI)
Shift: Days
Duration: 13 weeks
Schedule Shift: Days (8:00 AM - 5:00 PM)
Pay Range: $18 - $20/hr
Required:
2 years of Receptionist experience - Required
Cerner experience - Required
Primary Duties and Responsibilities:
Patient Interaction: Greet and check in/outpatients and visitors in a friendly and professional manner, both in person and on the phone. Comfort anxious patients and answer general inquiries regarding services and procedures.
Scheduling and Calendar Management: Schedule, confirm, and reschedule patient appointments using specialized software, optimizing provider schedules and managing the flow of patients through the office.
Records Management: Obtain, record, and update patient demographic, personal, and financial information, ensuring all data is accurate and compliant with HIPAA regulations. Manage patient records within Electronic Health Record (EHR) systems.
Billing and Insurance: Verify insurance coverage and eligibility, process patient payments (co-pays and balances), and assist with filing and expediting third-party insurance claims.
Communication & Coordination: Answer multi-line phone systems, route calls/messages to the appropriate departments or clinical staff, and coordinate communication between patients, doctors, and other healthcare professionals.
Administrative Support: Perform general office duties such as filing, scanning documents, managing incoming/outgoing mail, and maintaining an organized and clean reception area. They may also monitor and order office and medical supplies
Medical Receptionist
Front desk receptionist job in Petoskey, MI
Job Title : Medical Receptionist
Duration : 3 Months
Education : High School Diploma or GED required
Shift Details : 8:00 AM - 5:00 PM
Specific Skills :
Greet and check in/outpatients and visitors with professionalism. Answer phone inquiries and provide a comforting presence for anxious patients.
Schedule, confirm, and reschedule patient appointments using EHR software while optimizing provider schedules.
Obtain, update, and maintain patient demographic, personal, and financial information accurately, ensuring HIPAA compliance.
Verify insurance coverage, process patient payments, and assist with insurance claims.
Manage multi-line phone systems, route calls/messages, and coordinate communication between patients and healthcare providers.
General office duties including filing, scanning, mail management, and supply monitoring/ordering.
Minimum 2 years of receptionist experience in a healthcare or clinic setting
Experience with Cerner EHR system
General Description:
We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Petoskey, MI. The ideal candidate will have experience in patient interaction, scheduling, records management, and administrative support in a medical setting.
Clinical Guest Coordinator/Office Assistant at Michigan Orthopedic Center
Front desk receptionist job in Lansing, MI
Michigan Orthopedic Center (MOC) is seeking a full-time Clinical Guest Coordinator / Office Assistant to support our Outpatient Rehab clinic in Lansing, MI. This role plays a vital part in creating a welcoming, efficient, and patient-centered experience.
Key Responsibilities
Welcome patients and visitors in person and by phone; answer questions, direct inquiries, and provide an excellent first impression.
Schedule patient appointments efficiently-both in person and over the phone-to optimize provider time and treatment room utilization.
Support a positive patient experience by recognizing and easing patient concerns; maintain a clean and inviting reception area.
Ensure accurate patient records by filing, retrieving, and updating medical information in the EMR system.
Maintain patient accounts by obtaining and documenting personal, financial, and insurance information.
Assist with revenue collection by recording charges, updating financial data, and collecting patient payments.
Safeguard patient privacy by adhering to confidentiality and HIPAA standards.
Follow established clinic policies and procedures and proactively communicate needed updates.
Collaborate with the rehab team and contribute to daily clinic operations as needed.
Perform additional duties as assigned.
Minimum Qualifications
1-2 years of medical office or healthcare administrative experience preferred
Experience with patient scheduling and EMR systems preferred
Proficiency with Microsoft Office Suite
Strong customer service and professional telephone communication skills
Desired Skills & Attributes
Ability to manage multiple tasks in a fast-paced environment
Highly organized with strong attention to detail
Self-motivated and able to work independently
Positive, team-focused attitude
Michigan Orthopedic Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Req #3421
Veterinary Receptionist
Front desk receptionist job in Ferndale, MI
Metropolitan Veterinary Center has an opportunity for a Veterinary Receptionist to join our team! We are a growing clinic looking to add a full time Customer Service Representative to our team. Shift Details: This is a Full-Time positon (30+ hours a week) We are open Mon-Fri from 9am-7pm and on Saturdays from 9am-5pm. This position would include working every other Saturday.
Compensation: $18.00/hr
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Michigan
Administrative and Business Office Support/Other
District:
Oakland Schools
Veterinary Receptionist
Front desk receptionist job in Owosso, MI
Job Description
Veterinary Receptionist/CSR Pinecrest Animal Hospital - Owosso, MI
About Us
Pinecrest Animal Hospital is a progressive, innovative 4-doctor small animal practice in Owosso, Michigan. Our team is known for delivering high-quality care using advanced diagnostics and treatments-including ultrasound, echocardiography, full in-house lab work, laser therapy, and a wide range of surgical procedures from routine to complex.
Our story began in 1953 with Dr. Jerry Fries, a legendary mixed animal practitioner who served his community with dedication-even making house calls by plane and motorcycle! Since then, the hospital has evolved under compassionate, forward-thinking leadership, and today we continue that legacy of excellence under Dr. Pritpal Rangi.
What You'll Be Doing
As a full-time Customer Service Representative/Receptionist, you'll be a vital part of our clinical team. Key responsibilities include:
Providing top-notch customer service
Being attentive to client and pet needs
Identifying and working compassionately with clients in various emotional states
Working patiently with distressed, frustrated, or disgruntled clients
Answering and triaging high-volume phone calls
Scheduling appointments and procedures
Checking in clients and monitoring flow from check-in to discharge
Confirming appointments and handling client callbacks
Managing medical record requests between hospitals and specialty practices
Processing payment transactions
Maintaining accurate documentation in the electronic medical record
Relaying information between clients and doctors, technicians, or management
Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
Using Windows-based computer systems and practice management software
Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care
What We're Looking For
High School Diploma or GED (college preferred)
At least 1 year of customer service experience
Veterinary clinic experience is a plus
Must be able to safely lift 30 pounds
Basic math and writing skills
Skilled at multitasking in a fast-paced environment
Positive, team-oriented attitude and excellent communication skills
Eagerness to learn and grow within the field
Compensation & Benefits
Hourly pay: $14.00 - $16.00 (based on experience)
401(k) with match
Health insurance
Paid time off
Employee pet care discount
Flexible scheduling
Schedule
Full-time (8-10 hour shifts)
Monday to Friday
Rotating Saturdays (typically 1 per month)
No Sunday hours
Front Desk Agent - The Perry Hotel
Front desk receptionist job in Michigan
Front Desk Clerk Job Description
Our Hotel Front Desk Agents serve as our guests first point of contact and manage all aspects of their accommodations. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we d love to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Assist guests in arranging reservations for dining, transportation, and other special amenities as needed
Be informed on area activities and special events to share with guests
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, such as Infor HMS
Understanding of how travel planning websites operate, like Booking.com and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Details
Job type: Part Time and Full Time Positions Available
Wage Range: $16 to $18 per hour
Benefits
Shift meal
401K with employer matching
Dining and Lodging Discounts
Paid Sick Time
Additional Full Time benefits include medical, dental, vision, life, and long-term disability insurance
Front Desk Receptionist
Front desk receptionist job in Grosse Pointe, MI
Salary:
The Front Desk Receptionist establishes a warm and welcome atmosphere for our Members and their guests. The primary goal of this position is to provide an outstanding customer experience and support to all Members and guests with a presentable, friendly and outstanding people skill set.
Essential Job Duties:
Ensuring the Membership and their guests have an exceptional experience every time
Achieving maximum satisfaction and overall success through the control of quality of service
Implementation and enforcement of all Club rules for members, guests and staff
Creating reservations for all areas including events, dining, bridge events, racquet sports and overnight suites
Coordinating room status updates by notifying Housekeeping or Maintenance of all information regarding check-outs, special requests, guestroom maintenance, etc.
Follow procedures for issuing and closing safe deposit boxes used by members and guests
Posting and filing all charges to Members accounts accurately
Process mail, packages and messages
Participating in overall Club maintenance and cleanliness; familiar with all safety and emergency procedures
Facilitating switchboard and incoming calls
Other tasks and assignments may be assigned outside of this job description
Minimum Skills & Qualifications:
Effective communication skills, verbal and written
High school diploma, GED equivalent or higher required
Ability to operate electronic reservation system, Microsoft Office
Receptionist experience in Clubhouse operations or similar job role experience preferred
Must be legally authorized to work in the United States
Ability to work days, evenings, weekends and Holidays
Provided Amenities:
Health Dental, and Vision Insurance
Life Insurance (Company Provided)
Disability Insurance (Company Provided)
401(k) program
Paid Time Off
Holiday Bonus potential
Paid Continuing Education
Complimentary daily meal provided during working hours
Weekly pay
Employee golf privileges on select days throughout the year
Discounted merchandise in Pro Shop
Front Desk Receptionist
Front desk receptionist job in Michigan
Fantastic Sams Shelby is looking for a Receptionist to join our salon. The Receptionist will greet and assist clients, in addition to answering phones and making appointments.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Guest services - Welcome guests, employees, and clients who arrive at the salon and clarify the purpose of their visit and who they want to see. Answer all phone calls. Send confirmation texts to client about their appointment.
Morning and evening shifts available.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Dearborn, MI
Job DescriptionDescription:
Job Opportunity: Front Desk Receptionist - Multi-Specialty Surgical Practice (Gastroenterology, General Surgery, Colorectal Surgery, Bariatric Surgery, Minimally Invasive Surgery)
We are excited to announce that our multi-specialty surgical practice is expanding! We've recently opened a new location in Garden City and are looking for friendly, dedicated receptionists to join our team. As a receptionist, you will play a key role in providing exceptional patient service. You'll be responsible for checking patients in and out during clinic days and assisting with various office related tasks on non-clinic days. We have part time and full time availability! You'll be the first point of contact for patients, helping to ensure their experience is smooth and positive.
Job Details:
Schedule:
Hours: Monday through Friday, 8:30 am - 5:00 pm (closed weekends and holidays)
Clinic Days: Mondays and Thursdays (must be available)
Non-Clinic Days: Assist with office-related tasks
Part-Time: 16-39 hours per week (must be available on clinic days, at least 2 days per week)
Full-Time: 40 hours per week
Location:
Dearborn & Garden City offices. One-on-one training will be conducted at our main central office located in Saint Clair Shores.
Main Responsibilities include but not limited to:
Check in and out patients on our clinic days ( Typically Mondays and Thursdays at this time).
Assist the doctors and residents in the rooms if needed.
Make sure exam rooms remain clean and sanitized throughout the day.
Answer multi-line telephone in a courteous and timely manner
Schedule, cancel and reschedule appointments for routine office visits.
Obtain necessary medical records and documents prior to office visits thru Epic and Cerner.
Verify insurance coverage and benefits for appointments made to make sure services are covered for the dates of service
Obtain e-referrals and prior authorizations prior to upcoming visits that are required for office appointments, in-office procedures, and medications
Create schedules for upcoming clinic days
To be involved in any assigned ongoing projects in the future.
Job Type: Available Part time or Full-time
Pay: starting at $17.00 per hour
Full Time Benefits: Paid holidays, Paid time off and sick time, Health, Dental, Vision insurance
Requirements:
Education:
High school or equivalent (Required)
Experience:
Insurance Verification: 1 year (Preferred)
Customer service: 1 year (Required)
Medical terminology: 1 year (Required)
Computer skills: 1 year (Required)
Language:
Arabic (Preferred)
Ability to Train at Main location:
Saint Clair Shores, MI 48081: Relocate before starting work (Required)
Work Location: In person
Front Desk Receptionist
Front desk receptionist job in Traverse City, MI
Copper Aesthetics & Plastic Surgery is a physician-led aesthetic practice serving Northern Michigan, with locations in Traverse City and Petoskey. Backed by board-certified plastic surgeon and Medical Director Christopher C. Jeffries, MD, FACS, the practice offers a full continuum of care-ranging from advanced non-surgical med spa treatments to plastic and reconstructive surgery-all centered on helping patients look and feel like the best version of themselves.
This team pairs state-of-the-art technology and results-driven skincare with a warm, elevated patient experience-because every visit should feel welcoming, professional, and genuinely supportive from the moment a patient walks through the door.
We are currently hiring a Front Desk Receptionist. The front desk team is the heartbeat of the patient experience-setting the tone for every visit, keeping the day running smoothly, and ensuring patients feel welcomed, supported, and cared for from check-in to check-out. This role is essential to the overall flow of the office, partnering closely with providers and the broader team to keep schedules organized, communication clear, and the environment polished and professional.
Responsibilities:
Open office each morning
Check e-referral email
Triage incoming faxes
Maintain appearance of reception area, front desk, and patient restrooms
Greet all patients and create a welcoming atmosphere
Check in/out all patients and obtain appropriate payments/documentation
Confirm scheduled appointments and communicate any unconfirmed appointments schedulers
Order all office supplies
Answer phone calls in a pleasant and professional manner
Manage incoming and outgoing mail
Manage patient records requests and transfer records
Implant tracker management
Create new patient packets for clinical patients
Manage appointment scheduling by updating schedule changes, notifying appropriate provider when patient is late, and sending appointment reminders to patients
Run monthly reports for all providers and have manager review via e-mail
Close office at end of day
Put out marketing materials in both reception rooms and all treatment rooms. Petoskey oversees their own
Ensure that waiting room is clean and organized throughout the day (4 times per day at minimum - first thing in the morning, mid-morning, midafternoon and at close)
Work as a team to assist other positions with tasks in order to provide the best customer service
Qualifications:
1+ year of front desk, concierge, hospitality, or medical office experience (aesthetic/med spa, plastic surgery, dermatology, or healthcare preferred)
Professional, warm, and polished presence with strong customer-service instincts
Excellent verbal and written communication skills; confident on the phone and in person
Strong attention to detail and ability to handle confidential patient information with discretion (HIPAA-minded)
Comfortable collecting payments, discussing basic financial policies, and maintaining accurate documentation
Strong organizational skills and ability to prioritize in a fast-paced, patient-facing environment
Tech-savvy: comfortable learning scheduling/EHR systems, managing email/faxes, and running reports (experience with practice management software a plus)
Reliable, punctual, and proactive-takes ownership of tasks and follows through
Team-first mindset with a willingness to jump in and support clinic needs as they arise
Benefits:
Competitive Compensation Package
Health & Dental Benefits
401(k) Matching
Aesthetic Industry Perks
Great Culture & People-First Organization
Academic Affairs Office Work Study
Front desk receptionist job in Sidney, MI
For a description, see file at: ************ montcalm. edu/media/snifbtur/administration-building-work-study-2025.
pdf
Weekend Front Desk Receptionist
Front desk receptionist job in Farmington Hills, MI
Pay Range: $16 - $19 an hour depending on experience. When you work at Rose Senior Living Farmington Hills, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job - be part of an extraordinary life!
Rose Senior Living Farmington Hills is currently hiring for a hospitality-focused Weekend 8am - 2:15pm Concierge. This vital role is the first face someone sees when visiting our community - whether it's a resident, guest, prospective employee, vendor, or service provider - and we're looking for someone who brings warmth, professionalism, and a commitment to service.
What You'll Do:
* Greet all visitors and residents with a warm, professional welcome.
* Provide ongoing telephone coverage and support.
* Enter maintenance work orders via TELS promptly as requests are received to ensure timely service.
* Accept packages, log deliveries, and notify residents accordingly.
* Assist Human Resources and other departments with clerical tasks as needed.
* Resolve resident or visitor concerns with empathy while maintaining organizational expectations and professionalism.
Expectations:
* You are expected to follow direction from the Lead Concierge and work as a team to ensure smooth transitions and communication across shifts.
* Remaining at the front desk at all times is a key part of this role to maintain visibility and coverage. If you need to use the restroom or step away briefly, please coordinate with someone from the Business Office behind the front desk to ensure coverage.
* Promptly entering work orders into TELS at the time residents report concerns is considered best practice and helps ensure Maintenance receives requests without delay.
* Maintenance is here to support residents - but timely and accurate communication from Concierge is essential to that success.
Here are a few of the qualifications we need you to have:
* High school diploma or general education degree (GED) required
* Familiarity with Microsoft Office Suite products
* Must demonstrate excellent telephone communication skills
At Rose Senior Living, we understand that our employees work best when they are healthy, happy, and excited about the here and now, as well as the future. For that reason, our benefits go beyond the basics, with your well-being in mind, including:
* Competitive wages with annual raises
* 20% discount on Edward Rose & Sons Apartments
* Work today, get paid today available through Daily Pay
* Complimentary meal each shift worked
* Paid Time Off earned from day one
* Affordable Medical, Vision, Dental, and full suite of supplemental insurance options available with coverage starting 1st of month after hire
* Health Savings Account (HSA) and Flexible Spending Account (FSA) options
* Confidential & free Employee Assistance Program
* 401K savings plan with employer match
* Employee discounts on home furnishings, car rentals, media, and activities
* Unlimited referral bonuses and more!
Hospitality Promises:
* We greet you warmly, by name and with a smile.
* We treat everyone with courteous respect.
* We anticipate your needs and act accordingly.
* We listen and respond enthusiastically in a timely manner.
* We hold ourselves and one another accountable.
* We make you feel important.
* We embrace and value our differences.
* We ask, "Is there anything else I can do for you?"
* We maintain high levels of professionalism, both in conduct and appearance, at all times.
* We pay attention to details.
An employment history & physical exam, tuberculin skin test or chest X-ray, drug screen, criminal background screening, employment references from previous employers, and verification with the OIG list of excluded individuals/entities to confirm your eligibility to work in health care is required.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Auto-ApplyFront desk/Receptionist
Front desk receptionist job in Detroit, MI
Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing Keeping waiting area neat and tidy, restock coffee station Skills needed:
Ability to multi task
Enthusiastic
Positive Attitude
Be Punctual
Attendance mandatory
Hours of Operation
MONDAY 9:30 a.m. to 7:15 p.m.
TUESDAY 6:45 a.m. to 5:00 p.m.
WEDNESDAY 6:45 a.m. to 5:00 p.m.
PLEASE attach resume
Front Desk Receptionist
Front desk receptionist job in Battle Creek, MI
Job Description
We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner.
Compensation:
$14 - $17 plus tips
Responsibilities:
Receptionist Duties by Category:
Operations
Follow all company policies and procedures.
Handle customer complaints with professionalism and calmness.
Adhere to loss prevention and security policies and practices.
Assist with online orders and curbside operations, if applicable.
Report any perceived inventory loss to direct managers.
Support the execution of all opening and closing checklists.
Verify visitor IDs and ensure they sign in on the sign-in sheet.
Answer phone calls professionally and escalate calls as needed.
Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a
positive, timely experience.
Update menus and signage with informative and visually appealing content.
Compliance
Operate within state and CRA regulations and guidelines.
Accurately verify customer identification following company SOPs.
Sales
Stay updated on store goals, KPIs, and individual performance metrics.
Align with upper management to support the success of promotions, loyalty programs,
and app downloads.
Help maintain visual standards as directed by the company.
Utilize the budtender playbook as a standard for effective sales execution.
Maintain a thorough understanding of the product range, including strains, edibles,
concentrates, and accessories.
Educate customers on product benefits, proper usage, and potential effects to assist in
informed decision-making.
Handle customer inquiries, concerns, and complaints with empathy and professionalism.
Conduct sales transactions accurately, including cash handling.
Encourage satisfied customers to leave reviews on public platforms to enhance the
company's reputation and attract new customers.
Inventory
Stay informed on regulatory updates.
Ensure only compliant, non-expired products are sold to maintain quality and safety.
Keep inventory in designated areas to minimize loss and maintain accurate stock levels.
Staff
Contribute to a positive environment that encourages teamwork and engagement.
Report all employee issues to the General Manager.
Participate in creating a respectful, warm, and friendly work atmosphere that aligns with
company brand values.
Minimize interpersonal conflicts to foster a positive work environment and boost morale.
Accounting
Request change for the register in advance to prevent shortages.
Submit tips to leadership according to company policy.
Report any cash discrepancies to leadership.
Accurately record all time punches using the company's clock-in application.
Additional Expectations
Assist with setting up company events at the store level.
Complete tasks assigned by management as needed.
Cross-train and support inventory and budtender roles as required.
Maintain cleanliness during downtime to uphold a professional customer experience.
Qualifications:
Must be at least 21 years old and a resident of Michigan.
Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts.
Must have reliable transportation.
Must have cash handling experience. Strong customer service background is preferred.
Point of sale experience preferred.
Must be able to pass a background check.
Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
About Company
Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
Front Desk Receptionist
Front desk receptionist job in Southfield, MI
Who We Are
As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.
Why Join Us?
Interested in orthopaedics? Discover why it's worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan's largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.
Duties and Responsibilities
Maintains the highest level possible of customer service standard while performing patient check-ins, status updates, answering phones, etc.
Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Verifies, updates, and scans new and returning patient information.
Oversees tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion.
Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments.
Enters patient admitting information into computer. Collects copays and/or payments on account.
Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
Stays abreast of and complies with all state and federal laws including HIPAA, OSHA, and FLSA.
Maintains strictest of confidentiality.
Other duties may be assigned.
Education, Experience, Licenses, and Certifications
High school diploma or general education degree (GED).
2 years of customer service experience required.
1 year experience in a medical setting preferred.
Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Southfield, MI
Job Description
Who We Are
As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.
Why Join Us?
Interested in orthopaedics? Discover why it's worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan's largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.
Duties and Responsibilities
Maintains the highest level possible of customer service standard while performing patient check-ins, status updates, answering phones, etc.
Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Verifies, updates, and scans new and returning patient information.
Oversees tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion.
Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments.
Enters patient admitting information into computer. Collects copays and/or payments on account.
Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
Stays abreast of and complies with all state and federal laws including HIPAA, OSHA, and FLSA.
Maintains strictest of confidentiality.
Other duties may be assigned.
Education, Experience, Licenses, and Certifications
High school diploma or general education degree (GED).
2 years of customer service experience required.
1 year experience in a medical setting preferred.
Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.
Front Bar Receptionist
Front desk receptionist job in Ann Arbor, MI
About FACE FOUNDRIÉ:
FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.
FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.
FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.
Job Description:
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Responsible for maintaining an organized schedule.
Demonstrate, sell, recommend FACE FOUNDRIÉ products.
Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand.
Assist in all in store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory product training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Preferred Salon Experience
Job Type: Part Time, Full Time
Education: Highschool, or equivalent
Front Desk Receptionist (Kalamazoo)
Front desk receptionist job in Portage, MI
Job Description
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Receptionist
Front desk receptionist job in Westland, MI
Job DescriptionSuccessful receptionist candidates will perform the following:
Answer multi-line telephone system in a courteous and timely manner
Schedule same-day appointments
Check patients in through eClinical
Complete process for checking out patients; schedule additional appointments when needed
Send patients to the assigned exam room
Update patient information when necessary
Request insurance eligibility on appointments
Verify copay amounts, update insurance plan information
Send patient portal invites to parents
Stock and order supplies as needed
Additional duties as assigned