Front desk receptionist jobs in Milwaukee, WI - 533 jobs
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Trustmark Insurance 4.1
Front desk receptionist job in Burlington, WI
HealthFitness is looking for a part-time (working approximately 6 hours per week) FrontDesk Attendant to join the team at our client site located in Burlington, WI!
$30k-37k yearly est. 2d ago
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Warehouse Operations Clerk - Driver
Potawatomi Casino Hotel 3.5
Front desk receptionist job in Milwaukee, WI
Starting at $17.88 per hour | First Shift - weekends required
In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs.
*Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method.
*Store and rotate all goods utilized by the property in correct bin locations across all warehouses.
*Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition.
*Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet.
*Participate in all monthly, quarterly, and annual inventories.
*Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications.
*Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements.
Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility.
Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
Perform other duties as assigned.
Job Qualifications
A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required.
Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred.
The ability to successfully achieve forklift certification.
Must have a valid, unexpired Wisconsin Driver's License.
Must have and maintain an acceptable Motor Vehicle Record (MVR).
Must pass a DOT Physical Exam.
The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions.
The ability to maintain discretion in handling confidential information.
The ability to interact with guests and team members professionally.
The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
$17.9 hourly 1d ago
Healthcare Office Support
Teksystems 4.4
Front desk receptionist job in Greenfield, WI
*Job Description* We are seeking a detail-oriented and customer-focused *DME Intake Specialist* to join our team. This role involves managing durable medical equipment (DME) orders, ensuring compliance with insurance and billing requirements, and providing exceptional service to patients.
*Key Responsibilities:*
* Enter and process sales orders accurately.
* Verify insurance information and ensure proper documentation for billing.
* Review prescriptions and supporting chart notes for compliance; follow up with physicians as needed.
* Interact directly with clients to provide assistance and support.
* Perform OTC sales of soft goods and accessories.
* Dispense medical equipment and soft goods billed to insurance (e.g., walkers, bath safety items, mobility aids, orthopedic supports).
* Provide patient instruction on all dispensed items.
* Unpack shipments (including palletized shipments); must be able to lift up to 35 lbs.
* Assemble basic medical equipment.
* Enter patient demographic data accurately.
* Participate in an on-call rotation.
*On-Call Details*
* Regular rotation of approximately 3-4 days per month, including holidays.
* Paid for actual time worked *plus* a stipend:
* $30 for weekdays
* $100 for Saturdays
* $75 for Sundays
* Quarterly schedule provided for planning; employees may trade days if needed.
*Qualifications*
* Strong interpersonal and customer service skills.
* Accurate and proficient data entry skills (must pass a typing test).
* Dependable and punctual.
* Ability to multitask in a fast-paced environment.
*Work Environment*
* Busy, hands-on role involving equipment sales and patient instruction.
* Hours: Monday-Friday, 8:30 AM - 5:00 PM, plus on-call rotation after training.
*Employee Value Proposition:*
**
Join a dynamic team where your attention to detail and customer care make a real difference in patients' lives. This role offers variety, responsibility, and the opportunity to grow within a supportive environment.
*Job Type & Location*This is a Contract to Hire position based out of Greenfield, WI.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Greenfield,WI.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 17h ago
Receptionist / Donor Entry Specialist
Biolife 4.0
Front desk receptionist job in Milwaukee, WI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
* You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
* You will assist donors with appointments; create or pull donor record files
* You will provide customer service to donors (external) and fellow employees (internal)
* You will maintain orderly filing system, purging records
* You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Milwaukee
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Milwaukee
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$17 hourly 30d ago
Front Desk Receptionist
Milwaukee Science Education 3.8
Front desk receptionist job in Milwaukee, WI
Title: FrontDeskReceptionist
Supervisor: Assistant Principal
Department: High School
Classification: Non-Exempt
Founded in 2000, the Milwaukee Academy of Science is a high-performing, K4-12th grade charter school that serves over 1,400 scholars in the near Westside of Milwaukee. The mission of the Milwaukee Academy of Science, an exemplary leader in STEM education, is to graduate urban students prepared to compete successfully at the post-secondary level.
I. Accountability Objectives: A frontdeskreceptionist is responsible for performing administrative duties to support daily business functions and operations. The ideal candidate will have strong communication skills, organizational skills, and the ability to problem-solve.
II. Position Characteristics:
Length of Contract: School Year - 24-25 school year, and new contract given for the 25-26 School Year (12 month position)
III. Position Relationships:
Reports to: Assistant Principal
Coordinates with: Parents, Families, Academy Principals, Staff, Classroom Teachers, and the School Culture Team
IV. Position Qualifications:
Required Qualifications: High School Diploma
V. Position Responsibilities:
Manage phones (answering calls, redirecting calls, taking messages, placing calls, creating school announcements, etc.) and ensure optimal level of service to students, parents and community stakeholders
Support tiered attendance parent communications and problem solving
Be able to diffuse conflict with parents in a calm and professional manner
Greet and document all visitors (signing in visitors, ensuring that students only leave with authorized parents/guardians, monitoring and controlling access to the school, etc.)
Serve as a first point of contact in business concerns of parents
Provide support with the purchasing of uniforms/school apparel and other supplies
Maintain and coordinate all school package and mail deliveries
Provide check-in service and ensure accurate attendance for students during late arrival, early dismissal
Distribute breakfast meals to students due to late arrival
Assist in executing all safety code protocols and communications for staff, students, and families
Multitask in a high-volume and fast-paced environment
Support all school expectations and policies
Establish and maintain open lines of communication with families and the community
Communicate with parents about student records and student history
Maintain confidentiality at all times maintain good attendance and flexibility while working cooperatively with supervisors and other employees
Perform other duties as assigned
$34k-41k yearly est. 3d ago
P.M. Telephone Operator/Receptionist (Part-Time)
Lake County Il 4.5
Front desk receptionist job in Waukegan, IL
Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.
Under general supervision, performs general receptionist duties, answers calls and operates the Lake County telephone switchboard. The employees in this position may also perform clerical tasks. Work is performed in accordance with prescribed procedures.
* Greet visitors to the County building by serving as a first source of information.
* Answer calls placed to the main County number and route calls to the appropriate department.
* Answer basic questions concerning department services.
* Maintain a list of departments to route calls to.
* Provide directions to visitors, and occasionally, bring them to specific locations based on the situation and individual needs.
* Manage and maintain the sign-in/out process for mobility devices, such as wheelchairs and scooters.
* Train and support youth summer interns assigned to the Information Desk.
* Manage and secure Lost and Found items.
* Manage Surplus web page on Lake County's employee website.
* Maintain stock of printed County materials, such as flyers and brochures, to provide the public at the Information Desk.
* Read, write and speak both English and Spanish languages.
* One year of experience as a receptionist or in general clerical work.
* High school diploma or GED equivalent.
Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County!
Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam.
Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).
$25k-31k yearly est. 8d ago
Front Desk Receptionist - Dental Clinic | Milwaukee, WI
Healthplus Staffing 4.6
Front desk receptionist job in Milwaukee, WI
Job Description
Job Opportunity: FrontDeskReceptionist/Patient Care Coordinator
Quick Job Details:
Setting: Private Dental Clinics in the Greater Milwaukee area
Schedule: Full-time, 40 hours per week, no weekends
Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours
Job Requirements:
Previous experience as a Clinical Care Coordinator preferred
Compensation:
Competitive hourly wage: $18 to $21 per hour
Benefits:
Comprehensive benefits package
Join our dedicated team and help provide exceptional patient care! Apply now!
$18-21 hourly 2d ago
Medical Receptionist
Surgery Partners 4.6
Front desk receptionist job in Milwaukee, WI
As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Medical Receptionist to join our team. This position will be part of a growth in our clinics in the Franklin and Wauwatosa areas! The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.
Why join OIW?
* Competitive pay
* Generous PTO program
* Clinic schedule - no work on evenings/weekends
* Medical, Dental, Vision, and Life Insurance
* 401(k) with company match
* Employee Assistance Program (EAP)
* Employee discount program
The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
JOB SUMMARY/RESPONSIBILITIES:
The Medical Receptionist is an experienced frontdesk professional that has demonstrated skills in all of the required job duties of a frontdeskreceptionist. They must be attentive and professional to help ensure patients have an excellent experience with OIW | SP from the moment they enter the clinic.
The Medical Receptionist will often be the first point of contact for the patient in the clinics. They are accountable for ensuring that all patient data is accurate within the medical record.
The Medical Receptionist will be professional in their interactions with the patients; exhibiting an ability to ask the necessary questions in a manner that is both warm and efficient, and effectively maintaining the flow of the clinic schedule. They will be highly skilled in excellent customer service and will coach other members of the reception staff to ensure all activities at the frontdesk are professional and patient centric. They will work in partnership with the Operations Manager and the other clinic staff to help support the effective and efficient running of the clinic.
Primary Responsibilities:
* Obtains patient's demographic information, verifies insurance, and checks patient into the clinic
* Welcomes patients and demonstrate excellent customer service
* Organizes charts for providers/compares it to the schedule and makes charts for any late add-ons
* Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account
* Manages difficult or emotional patient situations in an effective, professional manner
* Manages imaging and orders and sends them to the appropriate resource
* Proactively checks out each patient, including producing work/school slips for patients
* Opens and closes the office to prepare for the next day clinic
* Follow all HIPAA & OSHA standards
* Flexibility to travel between locations as needed until new location is established
* Other duties as required to support the clinic
EDUCATION/QUALIFICATION REQUIREMENTS:
* High School diploma or equivalent.
* previous medical reception experience preferred
PHYSICAL/MENTAL DEMANDS:
* Able to read, write and communicate in English
* Have cognitive skills for math, decision making and excellent communication skills
* Work in a temperature-controlled environment
* Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease.
* Able to lift 25 pounds using proper lifting techniques several times during shift
* Ability to travel to all clinics
Job Type: Full-time
Pay: starts at 18$/hour and is based on experience
Schedule:
* 8-hour shift
* Day shift
* Monday to Friday
Work Location: In person
$25k-30k yearly est. 2d ago
Receptionist /Data entry/Dispatcher
Job On Remote Online USA
Front desk receptionist job in Bayside, WI
compensation: $15-$20/ hr plenty of overtime and incentive opportunities.
employment type: employee's choice job title: Receptionist /Data entry/Dispatcher
Busy Logistics company seeks Motivated and quick thinking individuals >
Answer 3-4 phone lines and Do data entry.
Must speak some Spanish and must be able to multi task.
Must be punctual and Reliable.
Career oriented and committed individuals will be promoted to management.
$15-20 hourly 60d+ ago
Receptionist
Centers for Independence 3.8
Front desk receptionist job in Milwaukee, WI
**Job Purpose** : The Receptionist serves as the first point of contact for visitors and clients, providing a welcoming and professional environment. This role is responsible for managing frontdesk operations, handling incoming calls and correspondence, and supporting administrative functions to ensure the smooth and efficient operation of the organization.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
+ Provides customer service such as greetings, check-in, and directing all individuals who entered and left the building as needed.
+ Answers the Agency switchboard on time and direct calls appropriately; checks voicemail and returns calls and/or forwards voicemails received regularly.
+ Assists in maintaining ongoing security in the Lobby and monitors security cameras.
+ Assists with deliveries to the agency and distributes/prepares mail daily.
+ Prevents the entry of unauthorized people and prohibited articles into restricted areas.
+ Assists in facilitating emergency procedures and emergency drills.
+ Maintains the confidentiality of sensitive client or staff information.
+ Checks in, collects and documents insurance and payment information, schedules appointments, and places reminder calls for clients.
+ Collects, scans, and enters data in the computer system pertaining to identification cards, insurance cards, consents, and other paperwork.
+ Coordinates scheduling with internal and external professionals of their consumers' appointments.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education** : High School Diploma or equivalent
**Minimum Required Experience** : Two years of experience in general office/receptionist work operating a phone system in a high-traffic environment.
**Required License - Certification - Registration:**
**Issued By Governing Body** (if applicable): N/A
**Travel Type:** None
**Required Valid Driver's License:** Valid driver's license
**Required Auto Insurance** : Vehicle liability insurance in accordance with Agency policy
**Knowledge, Skills, & Abilities:**
+ Ability to respond calmly to urgent or emergency situations.
+ Ability to de-escalate visitors who may be angry and/or aggressive.
+ Ability to follow procedures and consistently demonstrate professionalism.
+ Ability to solve problems and think critically to resolve unexpected issues/concerns and leverage available resources for that resolution.
+ Maintains confidential information and discretion.
+ Ability to work individually and in a team setting.
+ Must be familiar with Microsoft Office, such as Word, Outlook, Teams, and Excel.
+ Organizes and uses time efficiently and effectively.
+ Take responsibility for the quality and timeliness of work and achieve results with little oversight.
+ Ability to perform well in a fast-paced work environment.
+ Reports to work as scheduled, follows call-in, and approval procedures for time off.
+ Adheres to all workplace and safety laws, regulations, standards, and practices.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements** : Frequently communicates in person and by phone with clients, family members, and community visitors. Must be able to remain in a stationary position (sitting or standing) for extended periods. Occasionally lifts or moves materials up to 25 pounds. May require travel across agency campuses or between departments.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal. Visual and auditory acuity is required to monitor client interactions, signage, and security alerts.
**Working Conditions:** The worker is not substantially exposed to adverse environmental conditions. This role requires in-person presence at the agency's main site or designated facility. May occasionally support early morning or evening events, site tours, or special programming.
$24k-29k yearly est. 2d ago
Front Bar Receptionist
Face FoundriÉ
Front desk receptionist job in Milwaukee, WI
FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Responsible for maintaining an organized schedule.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand.
Assist in all in store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory product training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience
Sales and Marketing Experience
Preferred Salon Experience
Current Esthetics Students are preferred
Job Type: Full Time, Part Time
Education: High school, or equivalent
Availability: Weekdays, Daytime
$29k-36k yearly est. 60d+ ago
Front Desk Coordinator - Hales Corners, WI
The Joint 4.4
Front desk receptionist job in Hales Corners, WI
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Healthcare Benefits
Multiple positions open in the Greater Milwaukee area
$14-$16/hr+ BONUS
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* 'Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Benefits Offered
* Competitive pay $14 - $16/hr + Bonuses
* Healthcare Benefits
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$14-16 hourly 28d ago
Front Desk Agent (Brown Deer)
Bravo Hospitality Group
Front desk receptionist job in Milwaukee, WI
Great growth opportunity for somoene looking for a career in hospitality!
Must be able to work Weekends and Holidays.
Essential Job Functions:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
All hotel features/services, hours of operation.
All room types, numbers, layout, decor, appointments and location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in-house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete guest check-ins and check-outs to Marriott's and Bravo's standards.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the FrontDesk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable frontdesk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.
Associate is held accountable for all duties of this job and other duties as assigned.
Qualifications
Experience & Education:
High school diploma or equivalent
Prior hospitality experience preferred
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
Previous experience with Windows, Office, and similar property management system.
Job Requirements:
Must be a United States citizen or possess a valid work permit
Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Working Conditions:
Must be able to stand on feet throughout the shift, with intermittent periods of walking
Must be able to occasionally lift, carry, push & pull up to 30 lbs with assistance
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Job Types: Full-time, Part-time
$26k-32k yearly est. 7d ago
Front Desk Agent
Rebel Hotel Company
Front desk receptionist job in Milwaukee, WI
FrontDesk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
$26k-32k yearly est. 60d+ ago
Front Desk Agent
Brookfield Ventures LLC 4.3
Front desk receptionist job in Brookfield, WI
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
FrontDesk Agent Holiday Inn Brookfield, WI Benefits / Perks
Flexible Scheduling
Career Advancement Opportunities within IHG-branded hotels
Competitive Compensation
Supportive Team Environment
Training and Development Programs
Job Summary
Holiday Inn Brookfield, WI is seeking a friendly, professional, and service-driven FrontDesk Agent to deliver the welcoming, guest-focused experience that aligns with IHG brand standards. In this role, you will support guests through all stages of their stayfrom check-in to check-outensuring each interaction reflects our commitment to comfort, consistency, and hospitality.
You will register guests, process payments, assign rooms, issue key cards, and maintain accurate records in accordance with IHG procedures. Strong communication with housekeeping and maintenance teams is essential to ensure room readiness and timely resolution of guest needs.
We are looking for a team member with excellent communication skills, a positive attitude, and the ability to remain calm and professional during busy or challenging situations. Your goal is to create a seamless and memorable guest experience consistent with IHG service expectations.
Key Responsibilities
Greet guests warmly and professionally in accordance with IHG service standards.
Manage guest check-in and check-out using the hotels PMS system accurately and efficiently.
Respond to guest inquiries by phone, email, and in person with clear, helpful information.
Make and modify reservations while ensuring accuracy and adherence to brand procedures.
Coordinate with housekeeping to confirm room readiness and communicate special guest requests.
Maintain thorough knowledge of hotel amenities, local attractions, room types, and IHG Rewards Club benefits.
Promote hotel amenities, upsell when appropriate, and ensure guest satisfaction throughout the stay.
Resolve guest concerns promptly using a calm, guest-focused approach.
Ensure compliance with IHG brand standards, health and safety protocols, and quality expectations.
Complete shift reports, required paperwork, and cash handling responsibilities accurately.
Qualifications
Friendly, outgoing, and professional demeanor.
Previous hotel or hospitality experience preferred but not required.
Strong understanding of hospitality service standards; familiarity with IHG systems is a plus.
Proficient in English; additional languages are beneficial.
Strong computer and multitasking skills.
Ability to resolve issues with a guest-first mindset.
Ability to stand for extended periods and lift up to 30 lbs.
$27k-31k yearly est. 22d ago
Front Desk Receptionist
Connect Chiropractic
Front desk receptionist job in Oak Creek, WI
Job Description
Are you ready to join a passionate team dedicated to wellness and community impact? Connect Chiropractic is seeking a dynamic individual to fill the role of full-time FrontDeskReceptionist.
If you thrive in a supportive, family-oriented environment and are excited about making a real difference in people's lives, then this opportunity is for you! With competitive hourly rates ranging from $18 to $23 per hour, along with an array of benefits, including 8 paid holidays, 40 hours of PTO (*after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members, this position offers not only fulfilling work but also rewards that support your overall well-being.
WHAT SETS US APART:
Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work.
A DAY IN THE LIFE OF OUR FRONTDESKRECEPTIONIST:
From welcoming patients with a warm smile to efficiently managing appointments and phone calls, each day as a FrontDeskReceptionist at Connect Chiropractic is filled with meaningful interactions and important tasks. You start your day by ensuring our patients feel valued and supported as soon as they walk through the door. Answering inquiries with grace and professionalism, you schedule appointments seamlessly while maintaining accurate records. Your attention to detail and friendly demeanor will shine as you assist in various administrative duties, contributing to the smooth operation of our office.
QUALIFICATIONS:
High school diploma or equivalent
WORK SCHEDULE:
This position is full-time, working Monday through Thursday at our Oak Creek office.
Ready to take the next step in your career journey? Our initial application process is quick and easy, taking just 3 minutes of your time! Join our office part-time and be part of a team that's making a real difference in our community. Apply now and start your journey toward a rewarding career path. We can't wait to hear from you!
Job Posted by ApplicantPro
$18-23 hourly 11d ago
Front Desk Medical Receptionist
Erie Family Health Center 3.9
Front desk receptionist job in Waukegan, IL
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Support Services team! The FrontDesk Medical Receptionist is to assist in obtaining, confirming, and updating patient information, including demographics, insurance, assigned physicians, and preferred pharmacy in the electronic medical records system. As the first in-person point of contact for our patients, the successful candidate is responsible for conducting themselves in a professional, accommodating, and concerned manner toward patients, visitors, and other staff members always.
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Registering patients, inputting charges, scheduling and verifying appointments
Collecting payments at the time of service, applying fee scales appropriately, safeguarding cash and verifying insurance
Functioning collaboratively with other Patient Support Services, FrontDesk Medical Receptionists, and other clinical services to ensure efficient, friendly, cost-effective service.
Qualifications
Education
A high school diploma or equivalent is required.
Skills and Knowledge
Prior customer service required.
Excellent customer service and interpersonal skills are required.
Bilingual is required.
Preferred
Prior physician's office experience is beneficial.
Experience in utilizing a computer and Microsoft Products and electronic medical records system is beneficial.
EPIC experience is a plus.
The Erie Advantage Pledge:
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
$32k-38k yearly est. 6d ago
Front Desk & Sales for Physical Therapy Clinic
Balance Within
Front desk receptionist job in Delafield, WI
ACTIVELY HIRING - FrontDesk & Sales
Patient Care Coordinator for a Growing Physical Therapy Clinic
Who We Are Looking For:
Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day?
Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives?
Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role.
About Us - Balance Within Integrative Physical Therapy
We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries.
Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again.
We encourage you to examine our clinic website to best understand who we are and the patients we serve: ***********************
Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position.
The Role:
Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects.
Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us.
To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you?
The Tasks:
Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play:
Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations.
Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking
Successfully handle price objections
Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service
Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again.
Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills.
Participate actively in team trainings and meetings/strategy sessions.
Engage successfully in client management on a regular basis.
Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business.
Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business.
Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy.
Ensure people show up excited for their appointment after scheduling and know what to expect their first day
Follow up with patients over the phone to ensure satisfaction is being achieved
Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community.
Foster deep relationships with patients
Respond to email and social media inquiries, comments
Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry.
Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business
Assist with special projects to support clinic growth
Skills/Competencies Needed:
Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients.
Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally).
Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning.
Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities.
Dependability: Follows through on commitments; lives up to verbal and written agreements.
Proactivity: Acts without being told what to do. Brings new ideas to the company
Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others.
Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer.
Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business.
Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities.
Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered.
Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business.
Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information.
Persistence: Demonstrates the willingness to go the distance and be creative to get something done.
Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person.
Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services.
Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients.
Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with.
Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business.
What We Will Do For You:
Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers
Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration
Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented
Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact
Opportunity to be a difference maker in our patients' lives every day
Compensation:
Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance.
Hours:
20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term.
Location:
This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week.
THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION!
We look forward to hearing from you soon!
~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy
*NOTE: Balance Within LLC is an equal opportunity employer
$29k-36k yearly est. Auto-Apply 60d+ ago
Front Desk & Sales for Physical Therapy Clinic
Balance Within-Integrative Physical Therapy
Front desk receptionist job in Delafield, WI
Job Description
ACTIVELY HIRING - FrontDesk & Sales
Patient Care Coordinator for a Growing Physical Therapy Clinic
Who We Are Looking For:
Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day?
Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives?
Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role.
About Us - Balance Within Integrative Physical Therapy
We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries.
Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again.
We encourage you to examine our clinic website to best understand who we are and the patients we serve: ***********************
Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position.
The Role:
Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects.
Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us.
To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you?
The Tasks:
Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play:
Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations.
Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking
Successfully handle price objections
Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service
Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again.
Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills.
Participate actively in team trainings and meetings/strategy sessions.
Engage successfully in client management on a regular basis.
Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business.
Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business.
Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy.
Ensure people show up excited for their appointment after scheduling and know what to expect their first day
Follow up with patients over the phone to ensure satisfaction is being achieved
Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community.
Foster deep relationships with patients
Respond to email and social media inquiries, comments
Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry.
Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business
Assist with special projects to support clinic growth
Skills/Competencies Needed:
Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients.
Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally).
Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning.
Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities.
Dependability: Follows through on commitments; lives up to verbal and written agreements.
Proactivity: Acts without being told what to do. Brings new ideas to the company
Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others.
Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer.
Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business.
Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities.
Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered.
Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business.
Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information.
Persistence: Demonstrates the willingness to go the distance and be creative to get something done.
Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person.
Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services.
Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients.
Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with.
Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business.
What We Will Do For You:
Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers
Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration
Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented
Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact
Opportunity to be a difference maker in our patients' lives every day
Compensation:
Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance.
Hours:
20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term.
Location:
This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week.
THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION!
We look forward to hearing from you soon!
~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy
*NOTE: Balance Within LLC is an equal opportunity employer
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How much does a front desk receptionist earn in Milwaukee, WI?
The average front desk receptionist in Milwaukee, WI earns between $26,000 and $41,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Milwaukee, WI
$32,000
What are the biggest employers of Front Desk Receptionists in Milwaukee, WI?
The biggest employers of Front Desk Receptionists in Milwaukee, WI are: