Front desk receptionist jobs in Minneapolis, MN - 690 jobs
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Front Desk Receptionist
Front Desk Agent
Front Desk Coordinator
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Medical Receptionist
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Receptionist/Administrator Support
Office Worker
Veterinary Receptionist
Office Assistant
Registration Clerk
Hospital Receptionist
Medical Receptionist
Healthpartners 4.2
Front desk receptionist job in Saint Louis Park, MN
Park Nicollet is looking to hire a Medical Receptionist to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.
FrontDesk:
The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.
Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.
Schedule:
* x8 8-hour shifts in a 2 week pay period.
* Rotating weekends and holidays.
Required Qualifications:
* 6 months related experience
* Accurate computer/keyboarding skills required.
* Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
* Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
Preferred Qualifications:
* Some medical background preferred.
* Strong verbal and written communication skills
* Human relations sensitivity and customer service skills
* Listening and telephone etiquette skills
* Medical terminology knowledge desirable
* Comfort in asking patients for copays and race collection.
* Ability to promote and maintain good patient relations and patient confidentiality.
* Ability to work in a fast-paced and structured environment.
* Ability to sit for long periods of time.
* Ability to key for long periods of time.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
$33k-39k yearly est. Auto-Apply 1d ago
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Office Worker/OFFICE ADMINISTRATOR
Artech Information System 4.8
Front desk receptionist job in Minneapolis, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Qualifications
share resume
Additional Information
For more information, Please contact
Shubham
************
$36k-44k yearly est. 60d+ ago
Veterinary Receptionist
Animal Dermatology Group 4.7
Front desk receptionist job in Eagan, MN
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - Eagan is seeking a Receptionist. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/ housekeeping
Financial responsibilities
Education and Physical Requirements:
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital is required
Experience in a multi-specialty veterinary hospital is preferred
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
No weekends
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Salary Description $17 - $22 / hour depending on experience
$17-22 hourly 55d ago
Front Desk Attendant-PT Weekends
Firstservice Corporation 3.9
Front desk receptionist job in Minneapolis, MN
Saturday and Sunday 7:00 a.m.-3:00 p.m. The Desk Attendant provides superior customer service to residents, guests, and vendors; responds promptly to resident inquiries and concerns and resolves issues in a timely efficient manner. The Desk Attendant communicates issues, concerns, and notable events with the Desk Attendant Supervisor and Community Manager regarding daily activities of the property.
Job responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
* Accountability for servicing residents with a focus on the values of FirstService Residential: Do What's Right, Own It, Improve It, Aim High, Build Great Relationships, and Be Genuinely Helpful
* Must maintain regular and punctual attendance to required shifts, meetings, training, and related employment engagements to support position responsibilities and duties. Any alterations to the required schedule must be reviewed and approved, in advance, by your supervisor.
* While on duty must be in Company approved attire, follow the Company dress code policy, and identification badges and name plate must always be displayed.
* Maintain an active presence at the frontdesk. Provide superior customer service to residents, guests, vendors, contractors
* Respond promptly to resident inquiries, concerns and emergencies and assist in managing issues in a timely and efficient manner.
* Maintain a calm and pleasant personality in all types of situations and create great customer service outcomes. Interacts with residents, guests and fellow team members with tact and courtesy.
* Adheres to prescribed standard operation procedures covering all aspects of residential operations.
* Input parcels/deliveries into the computer-based package scanning program or system as established onsite.
* Utilize Connect database to access the homeowner and the building information as well as utilizing it as a form of communication if needed.
* Log all relevant information/events that happen during your shift
* Monitor security cameras, watch for any rule violations, and file appropriate reports
* Assess all situations accordingly and contact Resident Building Caretaker or Maintenance on call when necessary.
* Be knowledgeable of all Association Rules and Regulations and take appropriate action if any deviations are observed
* Read all the previous day's logs and memos and stay informed of events happening at the property where they are working.
* Communicate any important issues to the Desk Attendant Supervisor/Operations Supervisor and Community Manager.
* Manage any special projects or related duties assigned to you by the Desk Attendant Supervisor/Operations Supervisor or Community Manager
* Other duties may be assigned as necessary to provide seamless and excellent experience for our internal and external clients.
* Follow safety procedures and maintain a safe work environment.
Additional Responsibilities:
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Education and Experience:
* High School Diploma
* Associate or bachelor's degree (Preferred)
* Background in service industry or customer service field
* Administrative Experience
* Excel, Outlook, and Word experience
Knowledge, Skills & Proficiencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Knowledge of customer service principles and practices
* Customer service focused and understands the value of a smile
* Outgoing and confident personality with consistent professional demeanor, able to handle varying personalities
* Collaborative attitude and team player but also have the ability to work independently
* Exceptional interpersonal and communication skills
* Knowledge of basic computer applications/skills
* Knowledge of basic administrative duties and organization skills
* Ability to multi-task and prioritize duties
* Exceptional communication skills - verbal and written
* Attention to detail and accuracy
* Highly organized and detailed-oriented
* Problem solving skills
* Able to take direction
* Reliable, punctual and discreet
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
* Standing, Sitting at a desk for extended periods of time
* Working at a computer throughout the shift (keyboard and mouse use)
* Ability to lift to 30 pounds
* Bending down
* Walking throughout the property
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Compensation: $19 an hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
$19 hourly 14d ago
Front Desk Coordinator - Bloomington, MN
The Joint Chiropractic 4.4
Front desk receptionist job in Minneapolis, MN
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Opportunity
Float role covering Thursday, Friday and Saturdays
Pay Range $18-$20/hr + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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$18-20 hourly 2d ago
Front Desk Agent - PT (3-11pm Friday/Saturday)
Arbor Lodging 3.5
Front desk receptionist job in Minneapolis, MN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$33k-39k yearly est. 7d ago
Medical Front Desk Receptionist
Voyage Healthcare Mn
Front desk receptionist job in Plymouth, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented FrontDesk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the frontdesk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide frontdesk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
$19-21.8 hourly Auto-Apply 16d ago
Front Desk Receptionist
Institute for Orthopedics & Chiropractic
Front desk receptionist job in Edina, MN
Benefits/Perks
Competitive salary
Great work-life balance
Simple IRA (after one year)
Short & Long term disability
Life Insurance
Ongoing training
Employee Discount
1 Full-time FrontDeskReceptionist position open (32-40 hours with benefits)
Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 5 chiropractors, 2 Physical Therapists, 2 PTAs and 2 Massage Therapists in two locations, Edina and St. Paul.
***********************
Hours & Location: Closing shift: Monday, Wednesday, Thursday & Friday 9am-5:30pm, Tuesday 9:30am-6pm
6550 York Avenue S., Suite 600, Edina, MN 55435
Some occasional travel to our St Paul office for coverage and occasional Saturday coverage in the future.
Our ideal candidate is:
Passionate about healthy living
Strives for excellence; goes above and beyond to provide the BEST care for our patients
Works well as a team by collaborating, sharing ideas and encouraging each other
Excellent communication skills
Medical experience is a plus
We use Apple computers: iPad, Pages, Numbers, Microsoft Teams
Medical software: Jane
The responsibilities for this position are:
Greeting patients
Collecting copays and balances
Preparing paperwork for upcoming appointments
Communication with patients and doctors
Verifying insurance benefits
Complete prior authorizations/referrals
Answer multi-line phone and scheduling for two locations
Explains Insurance benefits to the patients
Optimizing provider schedules and patient satisfaction with efficient scheduling
We are looking forward to receiving your application. Thank you.
Compensation: $16.44 - $22.25 per hour
CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).
WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as:
Back & Neck pain - injury
Disc Degeneration - Bulging - Herniations
Extremity Joint Pain
Arthritis - Degenerative Joint Disease
Fibromyalgia
Chronic Pain Syndromes
Tendonitis - Bursitis
Spinal Degeneration
Sciatica & Arm Pain, Numbness & Tingling
Headaches - Migraines & Tensions
Vertigo
Carpal Tunnel Syndrome
Whiplash
Sports Injuries
Neck Pain
Car Accident Injuries
Frozen Shoulder
Hip Pain - Bursitis
Muscle Strains, Pulled Hamstrings
Sprained Ankles
Rotator Cuff Tendonitis and Tears
Tennis Elbow
And many other Orthopedic conditions, injuries.
$16.4-22.3 hourly Auto-Apply 60d+ ago
Medical Front Desk Receptionist
North Clinic 3.9
Front desk receptionist job in Plymouth, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented FrontDesk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the frontdesk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide frontdesk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
$19-21.8 hourly Auto-Apply 16d ago
Receptionist/Administrative Support
Northwestern Mutual 4.5
Front desk receptionist job in Minneapolis, MN
The responsibility of the Receptionist/Administrative Support position is to serve as the primary contact for customers and policy owners as they call and enter the office and to assist with administrative work for financial representatives in the office.
Specific responsibilities include but will not be limited to:
Reception
Greet visitors and direct them appropriately
Answer, screen, and record telephone calls
Maintain telephone system and agency directory
Train new personnel on how to use the phone system
Process incoming and outgoing mail; deliver outgoing mail to Post Office
Maintain the reception area
Make copies, send, and distribute faxes and maintain copy and fax machines
Maintain inventory and order office supplies as needed
Answer basic policy owner/policy benefit questions
Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
Cross-train in other support roles
Advisor Support
Preparing insurance submissions
Tracking cases through underwriting and completing tasks necessary for the underwriting decision
Limited client communications: medical exam coordination, collection of outstanding information
Opening investment accounts
Completing financial transactions
Creating templated financial plans and other illustrations
Support implementation and adoption of technology and workflows
Manage data and workflows within the client relationship management (CRM) software
Communicating with multiple new reps and other stakeholders regarding operational issues and development opportunities
QUALIFICATIONS
It is recommended that the Receptionist/Administrative Support position have the following qualifications:
Basic computer and Microsoft Office experience
Multi-line phone experience preferred
Filing skills
Customer service experience strongly preferred
Ability to handle detailed work with high degree of accuracy
Excellent interpersonal skills
Experience in problem-solving
High level of organizational skills
Excellent written and oral communication skills
Professional office skills
Ability to take independent action to make sound decisions
Ability to multi-task
Ability to be flexible and open-minded.
Ability to work effectively with people at all levels
$33k-38k yearly est. 23d ago
Front Desk Receptionist
MRA Recruiting Services
Front desk receptionist job in Saint Paul, MN
Mathias Die Company
Receptionist - Grow your Career!
Onsite: 391 Malden St. South St. Paul, MN
Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more!
About Us: At Mathias Die Company, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients.
Job Description: As a Receptionist, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail.
Essential Functions:
Greet and assist customers
Assigned tasks have organizational focus
Adaptability within a business - industrial manufacturing office skill environment
Team work & fosters cooperative spirit
Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line
Key Responsibilities:
Answer incoming call activity and external call activity professionally, in a timely manner
Good Positive Experience & Human Relations Practices
Customer Service Oriented
Accurate, timely processing of invoices, accounts receivable & operating systems data input
Computer & Desktop skills within business basic software & specific/trained Operating Systems
Key communication monitor/source-point for management daily awareness and staff emergency situations
Assigned tasks support Monthly on-site Customer Training Sessions
Display high standards of ethical conduct, exhibits honesty & integrity
Responds appropriately to supervision, assist booking keeper with various duties
Good Daily attendance & on-time discipline
Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision
Manage through FrontDesk Office Distractions
Qualifications:
High School Diploma/GED
Previous phone and computer experience
Customer oriented
Computer knowledge and/or experience
Skill capability and room for skill improvement around written and verbal
English communication skills
Manage details, recognize what detail orient value brings and pattern of being well organized
Ability to work independently and handle multiple tasks
Team player with the ability to work well with all levels of the organization
Ability to handle fast paced work environment
Professional manner and demeanor
What We Offer:
Competitive Compensation Starting at $18.50+/hour
Comprehensive Benefits Package
First shift hours starting at 8AM
Opportunities to explore career paths in administration, operations, and beyond
A Supportive and Collaborative Work Environment
Strong and Stable Organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more
than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
$18.5 hourly Auto-Apply 46d ago
Front Bar Receptionist - Part Time
Face FoundriÉ
Front desk receptionist job in Saint Paul, MN
Job Description
FRONT BAR RECEPTIONIST
Join us as a Front Bar Receptionist!
Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Schedule appointments with accuracy and extreme attention to detail.
Meet or exceed sales goals set by the Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Operations Manager to identify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$30k-38k yearly est. 4d ago
Front Desk Agent - Full-Time
Merritt Hospitality, LLC D/B/A HEI Hotels & Resorts 4.3
Front desk receptionist job in Minneapolis, MN
About Us Hotel Ivy is a true luxury, Forbes recommended hotel in downtown Minneapolis. We're an intimate, boutique hotel with a limited 136 guestrooms and unique event spaces. From our famed Penthouse atop the Historic Ivy Tower, to our three new onsite restaurants and bars, and our Forbes 4 Star retreat at Anda Spa and Fitness, we're the perfect complement to time spent in the Twin Cities! Our gracious team is ready to welcome you to the family. You can be part of a passionate group of people that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
This role will be covering some AM, PM or MID shifts as needed based on business needs and union seniority. Weekends, Holidays and evening availability is required.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Full Service Hotel frontdesk experience is highly desired
Marriott family of brands experience is preferred
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $19.88 - $19.88 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$19.9-19.9 hourly 6d ago
Receptionist - Part time
Luther Automotive Services 4.9
Front desk receptionist job in Burnsville, MN
Receptionist We are seeking a part time Receptionist with great customer service skills and a winning attitude. This individual will direct calls into the dealership, greet and direct guests as they enter the dealership, and complete some administrative duties as well. The hours will be Monday evening 4:00 - 8:00pm and every other Saturday from 9:00am to 5:00pm. Although limited hours, there are opportunities for more. This is a fun work environment with a great team of people! If you like to interact with guests and co-workers, are reliable and professional, and are looking for some extra money, this will be a great fit for you. Apply today!
For over 70 years, Luther Automotive has built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today! We offer great benefits and opportunities for advancement as well.
$17/hour
Responsibilities
* Answering phones and directing customers to the appropriate department
* Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
* Back up to the Cashier position
* Receive cash, checks and credit card payments from customers; make correct change and issue receipts
* Assist managers with various clerical duties as needed
* Be friendly, professional, courteous and efficient when working with customers and fellow employees
Qualifications
* Experience with Microsoft Office is a plus
* Available to work flexible hours including nights, weekends and some holidays
* Ability to effectively communicate customer interests, needs and requests to management and sales personnel
* Professional appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
$17 hourly 17d ago
Front Desk Agent
VH-S Bloomington Inc. 4.1
Front desk receptionist job in Minneapolis, MN
Job DescriptionDescription:
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's Reward Program and provide recognition and benefits to all present members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to frontdesk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Ensure all necessary reports and forms are completed daily.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the FrontDesk.
Requirements:
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
PHYSICAL DEMANDS
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
$33k-39k yearly est. 5d ago
Front Desk Receptionist
Wedding Shoppe, Inc. 3.2
Front desk receptionist job in Saint Paul, MN
Job Description
FrontDesk Reception
Location: Saint Paul, MinnesotaJob Type: Part Time Pay Range: $15-16 per hour plus bonus plan opportunities. About Wedding Shoppe Inc.: Wedding Shoppe Inc. is a premier bridal retailer with over 48 years of experience helping couples celebrate their special day in style. Located in Saint Paul, Minnesota, we are passionate about providing an unparalleled shopping experience with our wide selection of wedding dresses, bridal party dresses, menswear and accessories. Known for our exceptional customer service and as the exclusive retailer of Kennedy Blue, we have built a trusted reputation locally and globally. Join our team to be a part of a company that values creativity, collaboration, and the joy of creating unforgettable moments for our customers.
Our Benefits:
Flexible Part-Time Scheduling: We prioritize work-life balance. This allows you to balance work with family, school, or other commitments and work up to 30 hours per week.
Competitive Pay: Starting wage of $15 per hour
Paid time off, even for part-time positions!
Supportive and friendly team members and management.
Employee Discounts: Enjoy fantastic discounts on our beautiful range of wedding products.
Individual retirement account (IRA) with company match.
What Your Day Will Look Like:
As a FrontDeskReceptionist at the Wedding Shoppe, you'll play a key role in providing top-notch customer service both in person and through various communication channels such as phone, email, and live chat. Your responsibilities will include welcoming couples to our store, efficiently managing incoming calls, guiding customers through the sales process, completing orders and necessary paperwork accurately and in a timely manner, and maintaining regular communication with manufacturers.
Qualifications and Skills:
A passion for helping people and delivering exceptional customer service.
Previous experience in a fast-paced environment and/or 1 year of Customer Service experience.
Excellent written and verbal communication skills, including professional phone etiquette and proficiency in Microsoft Office.
Exceptional organizational and time management abilities, strong problem-solving skills and\
Exceptional organizational and time management abilities, strong problem-solving skills and proficiency in multitasking while maintaining composure under pressure.
If this position aligns with your interests, we'd love to hear from you! Please submit your application with a personalized cover letter explaining why you're an ideal fit for this role, what excites you about joining our team, and why the Wedding Shoppe is the perfect place for you to develop your career in the wedding industry.
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$15-16 hourly 6d ago
Front Desk Agent- Weekly Pay!
NFC Amenity Management 3.8
Front desk receptionist job in Minneapolis, MN
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
The pay is $18 per hour. We are currently hiring for part-time shifts.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, and realtor/potential homebuyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well alone and enjoys a fast-paced environment. Making eye contact and being welcoming are a must!
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $18 per hour. Historically, it has paid $17 to $18 per hour.
$17-18 hourly 60d+ ago
Front Desk Agent
HVMG
Front desk receptionist job in Minneapolis, MN
As a
FrontDesk Agent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
*$18.00/hour
*FT or PT Availability
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdesk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$18 hourly Auto-Apply 44d ago
Front Desk Agent
Embassy Suites By Hilton Bloomington/Minneapolis
Front desk receptionist job in Minneapolis, MN
FrontDesk Agent
As a
FrontDesk Agent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
*$18.00/hour
*FT or PT Availability
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdesk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$18 hourly 13d ago
Front Desk Agent
MCR Hotels
Front desk receptionist job in Minneapolis, MN
DoubleTree Suites by Hilton Minneapolis Downtown
SECTION ONE: MCR Universal Role Standards
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
How much does a front desk receptionist earn in Minneapolis, MN?
The average front desk receptionist in Minneapolis, MN earns between $27,000 and $42,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Minneapolis, MN
$34,000
What are the biggest employers of Front Desk Receptionists in Minneapolis, MN?
The biggest employers of Front Desk Receptionists in Minneapolis, MN are: