Front desk receptionist jobs in Mississippi - 188 jobs
Receptionist
Singing River Health System 4.8
Front desk receptionist job in Ocean Springs, MS
Neuroscience Center | Full-Time | Days, Monday-Friday | 3603 Bienville Blvd, #102 Ocean Springs, Mississippi, 39564 United States The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education
High school graduate or equivalent required.
License:
N/A
Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
Reports to:
Practice Administrator
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
$21k-26k yearly est. 60d+ ago
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Front Desk Specialist
Spire Orthopedic Partners
Front desk receptionist job in Mississippi
Hours: Wednesday - Saturday 7 am - 5:30 pm
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Monitor reception/frontdesk staff.
Communicate regularly with the Office Manager regarding any staff disciplinary issues so the Director can address them.
Communicate routinely with clinical staff regarding potential delays.
Manage front office supply stock, order replenishments as needed for individual site with approval from the Office Manager.
Provide guidance to office staff when new policies/procedures are being implemented or followed up on.
Monitor staff's adherence to policy and procedure, expected to address policy and procedure concerns with the employee promptly and then immediately report to the appropriate leader.
Handle all urgent physician and patient complaints.
Greet all patients and office guests.
Print and verify day end review.
Review billing slips at time of service/check-out to ensure that coding appears to be complete.
Submit daily billing slips.
Balance daily receipts against TOS report.
Enter payments for medical records requests filled directly by our office.
Open and close office prior to and following business hours.
Assist patients and/or family members with any requests.
Maintain a professional work atmosphere through behavior and communication with patients, physicians, co-workers and administration.
Attach required authorizations to appointment and/or educate patient of insurance guidelines for coverage.
Coordinate rescheduling of appointments cancelled by the practice.
Notate cancelled or rescheduled appointments.
Assist patients and/or family members with any requests.
Perform other duties as assigned.
Qualifications
Who you are:
Qualifications:
High school diploma or equivalent required.
2 years' experience in a Medical Office desired.
Must possess excellent customer service and verbal and written communication skills.
Must be organized and detail oriented.
Insurance, billing, computer experience and working knowledge of MS Office strongly desired.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
$25k-33k yearly est. 6d ago
Front Desk Agent
Hattiesburg 4.1
Front desk receptionist job in Hattiesburg, MS
LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike.
Description of the role:
As a FrontDesk Agent at LRC2 Management in Hattiesburg, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Compensation:
Responsibilities:
Greet and check-in/out guests in a friendly and efficient manner
Answer phone calls and provide information to guests
Assist guests with inquiries, requests, and resolving any issues that may arise
Process payments and maintain accurate records
Requirements:
Excellent communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Knowledge of hotel operations and software systems (preferred)
Flexibility to work various shifts, including weekends and holidays
LRC2 Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$25k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist (1 p.m. - 5 p.m.)
Desoto Athletic Club
Front desk receptionist job in Southaven, MS
Job DescriptionDAC Fitness has a passion for providing a beautiful facility, great customer service, and an environment that focuses on what's most important, the PEOPLE! This is way more than a job! Each shift will consist of greeting members, facilitating membership sign-ups, giving air-high fives, smiling, laughing, answering phones, providing the best hospitality experience possible for our members, and building meaningful relationships.
For maximum success, you should:
Be able to Smile.
Know how to use a computer.
Be a multi-tasker, a self starter, and a social enthusiast.
Have great communication skills.
Be health and fitness minded.
A team player.
Essential Physical Requirements:
Standing for prolonged periods of time.
Light Cleaning.
The ability to communicate well in person and on the phone.
Light lifting (up to 30-50 lbs.)
What Can We Do For You?
We will turn you into a hospitality Superstar. A life skill for any career.
We will teach you organizational and self management skills.
Provide you a fun environment to work in.
Benefits:
Fun work environment.
Free gym membership.
Flexible hours
Free Child Care for staff members during Child Care operating hours.
Employee Discounts for DAC services and products.
DAC Fitness is an Equal Opportunity Employer. Background checks are required for some positions.
$25k-32k yearly est. 19d ago
School Custodial Staff
Teach Mississippi 4.0
Front desk receptionist job in Mississippi
Maintenance/Custodial/Custodian
District: Petal School District
School Custodial Staff
Job Overview: The School Custodial Staff Member is responsible for maintaining cleanliness, safety, and operational efficiency within the school premises. This role involves performing a variety of custodial duties to ensure a clean, orderly, and secure environment for students, staff, and visitors.
Responsibilities include: Cleaning and Sanitizing; Building Maintenance (dust/clean surfaces, windows, etc.); Safety and Security (ensure facilities are locked after hours, monitor/report any security issues); Stock and Inventory supplies; Team Collaboration
Qualifications: Proven experience in custodial or janitorial services preferred, Knowledge of cleaning and supplies, Ability to follow safety protocols and procedures, Strong attention to detail and ability to work independently or as part of a team
Physical Requirements: Ability to lift and carry up to 50 pounds, Stand, walk, bend, kneel, and climb stairs throughout the shift, Work indoors and outdoors in various weather conditions
Wage to be determined depending on years of experience according to District Wage Scale. After review of applications, based on qualifications, selected candidates will be contacted for interview.
For Questions regarding your application or the Interview process please contact the District Office at ************.
The Petal School District does not discriminate on the basis of race, color, national origin, sex, disability, religion, or age in the admission to and provision of educational programs, activities, and services or employment opportunities and benefits.
Wes Carlisle, Director of Human Resources
*****************************
************
103 East Central Avenue, Petal, MS 39465
Kelli Brown, Titlx IX Coordinator
****************************
************
103 East Central Avenue, Petal, MS 39465
Katie Charleville, Section 504 Coordinator
katie.charleville.petalschools.com
************
613 South Main Street, Petal, MS 39465
$23k-27k yearly est. Easy Apply 60d+ ago
Front Desk Coordinator - Madison, MS
The Joint Chiropractic 4.4
Front desk receptionist job in Madison, MS
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $-14-18/hr + Bonus
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$24k-30k yearly est. Auto-Apply 60d+ ago
Front Desk Agent - Margaritaville
Biloxi Lodging
Front desk receptionist job in Biloxi, MS
The FrontDesk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. FrontDesk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere.
Key Responsibilities:
Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process.
Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance).
Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy.
Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out.
Lobby and FrontDesk Management: • Maintain the cleanliness and organization of the frontdesk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area.
Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel.
Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new frontdesk staff or interns as needed.
Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings.
Qualifications:
Education:
• High school diploma or equivalent (required).
• Associate's degree in Hospitality, Business, or related field (preferred).
Experience:
• Previous experience in a customer service or hospitality role (preferred).
• Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred).
• Familiarity with handling cash, credit cards, and processing payments.
Skills:
• Excellent communication and interpersonal skills to engage with guests and coworkers.
• Strong organizational skills with attention to detail and the ability to multitask.
• Ability to work in a fast-paced, customer-facing environment.
• Problem-solving skills to address guest concerns and resolve issues efficiently.
• Knowledge of hotel amenities, local attractions, and services available to guests.
Physical Requirements:
• Ability to stand for extended periods and move around the frontdesk area.
• Ability to lift and carry small packages or luggage up to 25 pounds.
• Ability to work at a fast pace, especially during peak check-in and check-out times.
Work Environment:
• FrontDesk Agents typically work in hotels, resorts, or other hospitality establishments.
• Shifts may include evenings, weekends, and holidays.
• The position will involve working in a busy, high-energy environment with frequent guest interaction.
Compensation:
• Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
The FrontDesk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.
$25k-31k yearly est. 10d ago
Front Desk
Nms Hotels
Front desk receptionist job in Olive Branch, MS
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$25k-32k yearly est. 60d+ ago
Front Desk Agent at Centennial Plaza
Centennial Plaza
Front desk receptionist job in Gulfport, MS
Description:
The FrontDesk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. FrontDesk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere.
Key Responsibilities:
Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process.
Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance).
Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy.
Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out.
Lobby and FrontDesk Management: • Maintain the cleanliness and organization of the frontdesk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area.
Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel.
Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new frontdesk staff or interns as needed.
Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings.
Requirements:
Qualifications:
Education:
High school diploma or equivalent (required).
Associate's degree in Hospitality, Business, or related field (preferred).
Experience:
Previous experience in a customer service or hospitality role (preferred).
Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred).
Familiarity with handling cash, credit cards, and processing payments.
Skills:
Excellent communication and interpersonal skills to engage with guests and coworkers.
Strong organizational skills with attention to detail and the ability to multitask.
Ability to work in a fast-paced, customer-facing environment.
Problem-solving skills to address guest concerns and resolve issues efficiently.
Knowledge of hotel amenities, local attractions, and services available to guests.
Physical Requirements:
Ability to stand for extended periods and move around the frontdesk area.
Ability to lift and carry small packages or luggage up to 25 pounds.
Ability to work at a fast pace, especially during peak check-in and check-out times.
Work Environment:
FrontDesk Agents typically work in hotels, resorts, or other hospitality establishments.
Shifts may include evenings, weekends, and holidays.
The position will involve working in a busy, high-energy environment with frequent guest interaction.
Compensation:
Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
The FrontDesk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.
DISCLOSURE STATEMENT
No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.
$25k-31k yearly est. 10d ago
Front Desk Agent
Double Star Hospitality Jackson LLC
Front desk receptionist job in Jackson, MS
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$25k-31k yearly est. 2d ago
Front Desk Coordinator (9790)
Southern Sports Medicine Partners
Front desk receptionist job in Jackson, MS
Midsouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a full-time FrontDesk Coordinator, to join our growing and established practice in Jackson, TN (ASC).
will include cross-training with a medical assistant.
Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.
Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.
We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:
Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion.
Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
Respect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.
Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.
Success will be the result of the team.
Our
Front Office Coordinator
is on the front line and the face of our practices. They are our ambassadors and are pivotal in initiating the best possible patient experience. They are responsible for overall frontdesk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and any additional administrative support necessary for the practice.
Tasks and Responsibilities:
Responsible for scheduling new patient appointments and follow up appointments
Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
Greeting patients.
Collecting patient information.
Verifying patient insurance.
Maintaining patient accounts and records.
Collecting urine samples for drug screens
Obtaining vital signs
Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
Upholding PartnerCare's core values of Compassion, Excellence, Integrity, Teamwork, Accountability and Growth Mindset.
PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!
Education and Experience:
High school diploma.
Previous work experience preferred.
EMR- eClinicalworks preferred.
BLS- Required
About the Practice:
MidSouth Pain Treatment Center (MPTC) was founded in 2000, with the goal of addressing the lack of treatment options for pain-related medical issues in rural areas. MPTC has become one of the largest practices in the Western Tennessee and Northern Mississippi region, with locations in Oxford, MS, Tupelo, MS, Jackson, TN, and Cordova, TN. MidSouth provides a broad range of interventional pain management services with top procedures including lumbar, thoracic, surgical branch blocks, radio frequency nerve ablation, medial nerve blocks, and epidural injections, among others.
MidSouth Pain Treatment Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients' pain and help them live their best lives possible.
PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Please note: We kindly request that third-party recruiters or agencies do not contact us regarding this position. PartnerCare is not seeking external assistance and will not respond to unsolicited outreach or candidate submissions.
$25k-33k yearly est. 2d ago
Front Desk Agent
Tandem Hospitality Group
Front desk receptionist job in Tupelo, MS
The FrontDesk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The FrontDesk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
JOB RESPONSIBILITIES:
Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty
Monitor room availability throughout the day
Review daily the selling status of the hotel using yield management system
Performs all other duties as directed by immediate supervisor
Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction
JOB QUALIFICATIONS:
High school diploma or equivalent; and six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.
$25k-30k yearly est. 60d+ ago
Veterinary Receptionist
Innovetive Petcare 3.6
Front desk receptionist job in Tupelo, MS
Department
Receptionists
Employment Type
Full Time
Location
Tupelo, Mississippi
Workplace type
Onsite
Compensation
$13.00 - $15.00 / hour
Key Responsibilities Skills, Knowledge & Expertise to be Successful What We Offer About All Animal Hospital All Animal Hospital in Tupelo, Mississippi, is a full-service small animal veterinary practice. We are a collaborative practice that has over 60 years of combined veterinary practice experience and a passion for practicing small animal medicine and surgery.
Our services for dogs and cats include wellness care, cardiology, dental care, dermatology, end-of-life care, health certifications, hospitalization, internal medicine, microchipping, pain management, and surgery. We have digital x-rays, ultrasound, and ECG/EKG equipment. We pride ourselves on the quality of medicine that we practice. We believe in bringing world-class veterinary medicine to our community.
All Animal Hospital is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Equal Opportunity Employer Policy
All
Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
$13-15 hourly 10d ago
Front Desk Agent
Avid Hotel Memphis Southaven
Front desk receptionist job in Southaven, MS
←Back to all jobs at Avid Hotel Memphis Southaven FrontDesk Agent
Avid Hotel Memphis Southaven is an EEO Employer - M/F/Disability/Protected Veteran Status
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$25k-30k yearly est. 60d+ ago
Front Desk Agent
MCR Hotels
Front desk receptionist job in Southaven, MS
Home2 Suites by Hilton Memphis - Southaven, MS SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$25k-30k yearly est. 6d ago
Front Desk Agent
Craft-Goodman Lodging
Front desk receptionist job in Olive Branch, MS
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$25k-30k yearly est. 60d+ ago
Front Desk Agent
Tupelo 3.3
Front desk receptionist job in Tupelo, MS
Hilton Garden Inn Tupelo
About the Company:
LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike.
Description of the role:
As a FrontDesk Agent at LRC2 Management in Oxford, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Responsibilities:
Greet and check-in/out guests in a friendly and efficient manner
Answer phone calls and provide information to guests
Assist guests with inquiries, requests, and resolving any issues that may arise
Process payments and maintain accurate records
Requirements:
Excellent communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Knowledge of hotel operations and software systems (preferred)
Flexibility to work various shifts, including weekends and holidays
LRC2 Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$25k-31k yearly est. Auto-Apply 60d+ ago
Receptionist
Singing River Health System 4.8
Front desk receptionist job in Biloxi, MS
Singing River Health System Clinic - Cedar Lake Clinic | Full-Time | M-F days | 967 Cedar Lake Rd Biloxi, Mississippi, 39532 United States The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. He/She helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education
High school graduate or equivalent required.
License:
N/A
Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Experience working in a clerical or secretarial role in a healthcare-related setting preferred.
Reports to:
Practice Administrator
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
$21k-26k yearly est. 59d ago
Front Desk Agent at Centennial Plaza
Centennial Plaza
Front desk receptionist job in Gulfport, MS
The FrontDesk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. FrontDesk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere.
Key Responsibilities:
Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process.
Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance).
Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy.
Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out.
Lobby and FrontDesk Management: • Maintain the cleanliness and organization of the frontdesk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area.
Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel.
Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new frontdesk staff or interns as needed.
Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings.
Requirements
Qualifications:
Education:
High school diploma or equivalent (required).
Associate's degree in Hospitality, Business, or related field (preferred).
Experience:
Previous experience in a customer service or hospitality role (preferred).
Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred).
Familiarity with handling cash, credit cards, and processing payments.
Skills:
Excellent communication and interpersonal skills to engage with guests and coworkers.
Strong organizational skills with attention to detail and the ability to multitask.
Ability to work in a fast-paced, customer-facing environment.
Problem-solving skills to address guest concerns and resolve issues efficiently.
Knowledge of hotel amenities, local attractions, and services available to guests.
Physical Requirements:
Ability to stand for extended periods and move around the frontdesk area.
Ability to lift and carry small packages or luggage up to 25 pounds.
Ability to work at a fast pace, especially during peak check-in and check-out times.
Work Environment:
FrontDesk Agents typically work in hotels, resorts, or other hospitality establishments.
Shifts may include evenings, weekends, and holidays.
The position will involve working in a busy, high-energy environment with frequent guest interaction.
Compensation:
Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.
The FrontDesk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.
DISCLOSURE STATEMENT
No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.
$25k-31k yearly est. 60d+ ago
Front Desk Coordinator (9772)
Southern Sports Medicine Partners
Front desk receptionist job in Southaven, MS
Midsouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a full-time FrontDesk Coordinator, to join our growing and established practice in Southaven, MS (ASC).
Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.
Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.
We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:
Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion.
Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
Respect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.
Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.
Success will be the result of the team.
Our
Front Office Coordinator
is on the front line and the face of our practices. They are our ambassadors and are pivotal in initiating the best possible patient experience. They are responsible for overall frontdesk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and any additional administrative support necessary for the practice.
Tasks and Responsibilities:
Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
Greeting patients.
Collecting patient information.
Verifying patient insurance.
Maintaining patient accounts and records.
Responsible for scheduling new patient appointments and follow up appointments.
Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
Upholding PartnerCare's core values of Compassion, Excellence, Integrity, Teamwork, Accountability and Growth Mindset.
PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!
Education and Experience:
High school diploma.
Previous work experience preferred.
EMR- eClinicalworks preferred.
About the Practice:
MidSouth Pain Treatment Center (MPTC) was founded in 2000, with the goal of addressing the lack of treatment options for pain-related medical issues in rural areas. MPTC has become one of the largest practices in the Western Tennessee and Northern Mississippi region, with locations in Oxford, MS, Tupelo, MS, Jackson, TN, and Cordova, TN. MidSouth provides a broad range of interventional pain management services with top procedures including lumbar, thoracic, surgical branch blocks, radio frequency nerve ablation, medial nerve blocks, and epidural injections, among others.
MidSouth Pain Treatment Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients' pain and help them live their best lives possible.
PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Please note: We kindly request that third-party recruiters or agencies do not contact us regarding this position. PartnerCare is not seeking external assistance and will not respond to unsolicited outreach or candidate submissions.