Front Desk Receptionist - Dental
Front desk receptionist job in Yorktown Heights, NY
Job DescriptionFront Desk Reception - Patient Care Coordinator
County Dental Group - Yorktown Heights, NY
Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM
About Us
County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment. We offer a combination of insurance participation and fee-for-service options, ensuring accessible and comprehensive dental solutions for our community.
Position Overview
We are looking for a Patient Care Coordinator to join our Yorktown Heights, NY team. This role is essential to ensuring a seamless patient experience, handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we'd love to hear from you!
Key Responsibilities
Greet patients and assist with check-in and check-out procedures
Schedule appointments, confirm visits, and manage follow-ups
Verify insurance benefits and assist patients with financial arrangements
Educate patients on treatment plans and ensure they understand their options
Maintain accurate patient records in compliance with HIPAA regulations
Answer phone calls, emails, and patient inquiries with professionalism
Support office operations and collaborate with the clinical team to enhance the patient experience
Qualifications
1-2 years of experience in dental administration (Preffered)
Strong knowledge of dental insurance verification and patient coordination
Excellent communication and customer service skills
Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
Ability to multitask and work efficiently in a fast-paced environment
Team player with a positive, patient-first attitude
Compensation & Benefits
Hourly Rate: $25 - $30 (based on experience)
Comprehensive Benefits Package:
Medical, Dental, Vision, and Wellness programs
Life and Retirement benefits
Employee discounts and career growth opportunities
Why Join Us?
At County Dental Group, we prioritize patient care and employee growth, fostering a collaborative and supportive work environment. If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply!
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Front Desk Receptionist
Front desk receptionist job in Hillside, NY
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
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HOURS OF RESPONSIBILITYMonday - Friday: 1st Shift (8 am - 5 pm)
ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions listed here are representative of those that must be met to successfully perform the job.
Greet clients and visitors with empathy and professionalism.
Answer and direct phone calls, emails, and inquiries in a timely and respectful manner.
Maintain confidentiality and uphold HIPAA standards at all times.
Ensure the reception area is clean, organized, and trauma-informed (e.g., calming décor, accessible materials).
Monitor client flow and communicate with clinicians regarding appointment status.
Handle emergencies or escalations calmly and appropriately, following organizational protocols.
Support administrative tasks such as data entry, filing, and mail distribution
Greets and registers visitors
Informs employees of the visitor's arrival, and directs visitors to appropriate meeting room.
Answers and transfers phone calls, or relays messages.
Collects and distributes mail.
Schedules meetings or interviews, and arranges for conference rooms or makes other logistical arrangements as required.
May perform occasional clerical duties, such as data entry, filing, or photocopying.
Performs other duties as assigned.
COMPETENCIESThe competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Effective verbal and written communication skills.•
Excellent organizational skills with the ability to prioritize workflow.
Demonstrates sensitivity to the emotional needs of clients and maintains a calm, supportive presence.
Always maintains strict confidentiality and professional boundaries.
Respects and values diverse backgrounds, identities, and experiences.
Capable of managing stress and responding appropriately in emotionally charged situations.
Comfortable working in a dynamic, fast-paced environment with shifting priorities.
Able to maintain a high level of professionalism and confidentiality.
Performs work under direct supervision.
Handles basic issues and problems, and refers more complex issues to higher-level staff.
QUALIFICATIONS
Required Education, Experience, Licenses, and Certifications
Typically requires a high school diploma and 0 to 2 years of experience.
Prior experience in a receptionist or administrative support role, preferably in a healthcare or mental health setting.
Proficiency in Microsoft Office and HRIS software (e.g., Workday systems).
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Experience working in trauma-informed or behavioral health environments.
Bilingual or multilingual abilities, especially in Spanish.
MATHEMATICAL SKILLS
Basic math skills required.
Ability to work with reports and numbers.
Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
REASONING ABILITYAbility to apply common sense understanding to carry out simple one or two-step instructions.
Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.PHYSICAL DEMANDS & WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone.
Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies.
Sitting- Frequent
Standing- Frequent
Lifting (Up to 15 pounds)- Frequent
Lifting (Up to 25 pounds)- Occasional
Lifting (Up to 50 pounds)- Occasional
Travel
In county travel may be required- N/A
Overnight travel required- N/A
NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES
Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
WORK ENVIRONMENT
The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management.
Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands.
DISCLAIMER
This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Yorktown Heights, NY
Job Description
Dental Front Desk Receptionist - Join Our Patient-Centered Team!
Are you an experienced dental front desk professional looking for a role where your skills are valued and your contributions make a real difference? We're seeking a Dental Front Desk Receptionist to join a modern, patient-focused dental practice in Yorktown Heights, NY. This is more than a job-it's an opportunity to be the welcoming face that sets the tone for every patient experience while supporting a team that values your expertise.
About the Role
As the Dental Front Desk Receptionist, you will be the first point of contact for every patient. You'll ensure that every interaction-whether in-person, over the phone, or via email-is smooth, professional, and friendly. From scheduling appointments to assisting with insurance verification, your work keeps the office running efficiently and helps create a positive experience for patients every day.
This role is ideal for someone who thrives in a fast-paced, professional environment, has strong attention to detail, and genuinely enjoys making patients feel comfortable and cared for.
What You'll Get
Competitive Pay: Hourly rate commensurate with experience
Consistent Work Schedule: 4-day workweek with no weekend shifts
Professional Growth: Opportunities to advance your career, learn new skills, and take on additional responsibilities
Supportive Team: Join a collaborative, friendly environment where your contributions are appreciated
Patient Impact: Play a key role in ensuring patients feel valued, comfortable, and confident in their care
Key Responsibilities
Welcome patients warmly and professionally, creating a positive first impression
Manage scheduling, confirmations, and appointment changes efficiently
Answer phone calls, respond to emails, and address patient inquiries with professionalism
Verify patient information, update charts, and maintain accurate records
Assist patients with insurance verification and billing questions
Maintain a clean, organized, and welcoming front desk area
Support clinical and administrative staff to ensure smooth daily operations
Handle special requests and help solve problems quickly, ensuring patient satisfaction
What We're Looking For
Dental front desk experience required - experience with scheduling, insurance, and patient flow
Excellent communication and interpersonal skills
Strong organizational skills and the ability to multitask
Professional and friendly demeanor, able to create a welcoming environment for patients
Comfortable using dental office software and technology
Team player with a patient-first mindset
A Day in This Role
You start your day by reviewing the schedule and preparing the front desk for a busy day of patient appointments. As patients arrive, you greet them by name and ensure their registration is complete. Between appointments, you handle phone calls, answer patient questions, and confirm upcoming appointments. You assist the dental team by preparing charts, verifying insurance, and coordinating lab cases. Every task you perform contributes to a seamless, professional patient experience.
By the end of the day, the office runs like clockwork, patients leave happy, and you can take pride knowing you played a central role in making it all happen.
Ready to Join Us?
If you are an organized, professional, and compassionate front desk professional who wants to make a meaningful impact every day, we want to hear from you. Apply now to become a key part of a patient-focused team where your skills and contributions truly matter.
Job Type: Full-time
Dental Office Front Desk Receptionist- Full time
Front desk receptionist job in Waldwick, NJ
Front Desk Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. In addition, we are looking for an applicant who is willing to be trained to do instrument sterilization and room turn over when needed.
Compensation: Depends upon Skill and Experience
Current Office Hours: Mon 9am-5pm, Tues 12pm-8pm, Wed 11am-6pm, Thurs 9-5pm, Fri 9-3pm
Job Responsibilities:
Greets all patients and visitors in a warm, sincere, and helpful manner
Reviews patient fees, the breakdown of benefits, and the list of exclusions to determine benefits
Manages inbound phone inquiries and routes calls accordingly
Schedules and confirms patient appointments
Will be trained to do instrument sterilization and room turn over
Helps with patient billing and insurance
Maintains a neat, clean office and reception area and ensures HIPPA Notice of Privacy Practice is properly displayed
Attends all staff meetings, trainings, and educational classes as required
Ensures all insurance information is correctly updated
Performs other duties as assigned
Qualifications:
High school diploma or GED required; some post high school education or training preferred
Two years of relevant experience preferred
Helpful attitude and friendly demeanor
Highly professional and dependable
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent telephone skills
Experience with Eaglesoft dental practice management software a plus
Strong computer and internet skills
Benefits:
Competitive Pay
Healthy Work-Life Company Culture
Paid Training
Flexible Days
About Us:
We offer general and cosmetic dental services to patients of all ages. Our mission is to create and maintain the patient's perfect smile in a safe and positive environment. As a team, we work to minimize any anxieties our patients may have. Our office is equipped with the most current technologies including scanning and milling units, intraoral imaging, operatory tvs, digital x-rays and digital charting.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyFront Desk
Front desk receptionist job in Pawling, NY
Job DescriptionBenefits:
Free Friday Breakfasts
A positive and collaborative work environment
Voluntary Life Insurance
Short and Long Term Disability
Medical, Dental and Vision
401K Matching (after 6 months of employment)
Company work truck is provided
* offered after 60 days of employment
Office Manager
Full-Time | MondayFriday | Leadership Opportunity in Growing Energy Company
Location: Pawling, NY
Join the Nations #1 Generac Dealer
Generator Supercenter is North Americas leading Generac dealer, specializing in high-quality generator sales, turnkey installations, and ongoing service and maintenance. Our mission is to joyfully provide comfort and peace of mind for our customers, empower our team members with purpose and growth, and be a trusted partner to our suppliers.
Were looking for an experienced Front Desk Position to help keep our operations running smoothly as we continue to grow.
Position Summary:
As the front desk position, you will oversee daily administrative operations, support company systems and procedures, and provide leadership to our office staff. Youll play a key role in maintaining office efficiency and supporting a high-performance team culture in a fast-paced service environment.
Key Responsibilities:
Oversee daily office operations, systems, and workflow to support company goals
Review customer sales folders for accuracy and ensure all required documentation is complete
Design and implement office policies and procedures to improve efficiency
Supervise and coach staff to ensure high performance, positive morale, and accountability
Serve as the point of contact for vendors, suppliers, and internal departments
Prepare reports, coordinate schedules, and ensure office supplies are stocked
Contribute to a team environment by completing related administrative tasks as needed
Qualifications:
Minimum 1 years of experience in office management or a related administrative leadership role
Strong organizational and multitasking skills in a fast-paced work environment
Excellent written and verbal communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to maintain confidentiality and handle sensitive information with professionalism
Strong interpersonal and leadership skills to guide, support, and manage staff
Attention to detail and a commitment to accuracy
Must demonstrate regular and dependable attendance
Preferred Attributes:
Prior experience in the home services, construction, or energy sector
Familiarity with CRM systems or scheduling software
Adaptability and problem-solving mindset
Why Work at Generator Supercenter?
Join a mission-driven company with strong values and a people-first culture
Career development opportunities in a high-demand industry
Work with a national leader in backup power solutions
Supportive team environment focused on excellence and integrity
If you're a driven and detail-oriented person ready to lead and grow with a dynamic team, apply today to join Generator Supercenter.
Front Desk Receptionist - Nursing Home
Front desk receptionist job in Briarcliff Manor, NY
Job Description
At Empro Staffing, we are focused on providing excellent staffing solutions to the healthcare industry, and we are currently seeking a motivated and friendly Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, providing exceptional customer service while efficiently managing administrative tasks.
As a Front Desk Receptionist, you will play a vital role in creating a positive first impression of our company. You will handle inquiries, manage schedules, and ensure the front desk operates smoothly. If you have a passion for customer service and administrative support, we invite you to apply!
Hourly Rate: $20
Pay Period: Sunday to Saturday
Pay Schedule: Weekly, Every Friday via Direct Deposit
Schedule: Monday-Friday, 4pm-8pm everyday & 8am to 4pm part-time
Responsibilities
Greet and assist visitors and clients as they arrive at the front desk.
Handle incoming calls and direct them to the appropriate person or department.
Manage scheduling for appointments, meetings, and conference rooms.
Maintain accurate records and perform data entry tasks as needed.
Assist with general administrative duties, including filing and correspondence.
Ensure the front desk area is organized and presentable at all times.
Provide information about the company and its services to visitors and clients.
#IND5
Requirements
High school diploma or equivalent is required; a degree in business administration or related field is a plus.
Proven experience as a receptionist or in a similar administrative role.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in MS Office Suite and basic office equipment.
Ability to handle multiple tasks in a fast-paced environment.
Flexibility to work different shifts as needed.
Veterinary Receptionist
Front desk receptionist job in New Milford, CT
Since opening our doors in 1979, Candlewood Animal Hospital has been dedicated to helping pets and their owners stay healthy and live long lives together. We individualize our approach to pet care so as to make rational, informed decisions regarding each pet's needs. We keep up with the latest trends in veterinary care and blend our approach to meet each individual's needs.
Using advanced, modern technology to help us formulate a treatment plan for patients, we can best care for pet's illnesses and find ways to bring them back to health as rapidly as possible. Our team works in partnership with pet owners to keep their furry family members healthy and happy. Our hospital offers wellness and preventative care, care for sick and/or injured pets, dentistry, digital x-rays, complete surgery suite, an in-house laboratory, reproductive medicine including artificial insemination, ultrasound and more!
Our prime location in Connecticut gives you everything you need to rest, recharge, and reinvigorate. New Milford blends historic New England style with picturesque scenery and untouched nature. This is a close-knit community with charming neighborhoods and prestigious school districts. New Milford is host to local festivals that draw crowds year-round whether you enjoy short films, Christmas caroling, or discovering new artists. Whether you enjoy boating on Candlewood Lake, listening to live jazz on the green, hiking in Lover's Leap State Park, or strolling through the historic downtown, this community has something for everyone. Once you step foot in our haven, you'll find it difficult to leave!
To learn more about us, click here!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Holiday Pay
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Front Desk at Tennis Club
Front desk receptionist job in Hastings-on-Hudson, NY
Job DescriptionBenefits:
401(k)
Free uniforms
Paid time off
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If youre a people person with a passion for health and fitness, we want to hear from you!
Responsibilities:
Welcome guests and prospective members
Provide tours for prospective members
Respond to inquiries in person, over the phone, and via email
Maintain a clean and organized lobby and front desk area
Accurately record client information and accept payments
Schedule classes and appointments
Manage incoming and outgoing correspondence
Ensure club rules and systems are followed
Qualifications:
Friendly and professional disposition
A passion for health and fitness
Two or more years of customer service, receptionist, or front desk experience is preferred
Excellent communication skills, both verbal and written
Strong work ethic
Familiar with computers, spreadsheets, and scheduling software
Ability to multi-task and thrive in a fast-paced environment
Veterinary Receptionist - Bedford, NY
Front desk receptionist job in Bedford, NY
Who we are
Bedford Greenwich Animal Hospital is looking for a full-time veterinary receptionist to join our team. We are a high-quality, multi-doctor, full-service hospital.
This position is responsible for managing multiple phone lines, booking appointments, handling files, greeting clients, and processing payments. Must have computer and filing skills. Good with animals and familiarity with how a vet hospital operates are assets.
Rotating Saturday shifts are required.
We take employee well-being seriously and offer benefits, including:
Financial Benefits:
A flexible approach to compensation that will reflect your skillset and future performance
Salary: $18.00 - $22.00 per hour
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral bonus program
Wellness Benefits:
Health Insurance, including medical, dental, and vision
Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits:
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits:
Six paid holidays
Employee Assistance Program
Employee discount program
This is a great opportunity to join a hospital with a fun-loving, family-oriented, yet professional atmosphere. We would love to hear from you!
Diversity, equity, inclusion, and belonging are core values at Bedford Greenwich Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyMedical Front Desk
Front desk receptionist job in New City, NY
Job Description
Are you looking to join an Upscale Wellness Practice in New City, New York?
This is a Multi-disciplinary clinic that includes Chiropractic, Massage, Weight Loss, Acupuncture, nutrition, and pain management.
We are looking for someone who wants to be part of a great team that is friendly, energetic, detail-oriented, and a self-starter to help handle all office activities!
Basic Duties Expected:
Managing the Front Desk
Handling incoming calls
New Patient insurance verification and ability to collect money
Calling missed appointments
Taking on administrative projects that will help improve the practice and our service
Assist the Office Manager with any projects to ensure that the office is running smooth
What you will get out of this position:
You will have the privilege of working within the Wellness field with a group of dedicated professionals who are among the best.
You will have the opportunity to work in a very friendly, family-oriented environment
Opportunity for advancement. We are a busy and expanding practice. There is a tremendous opportunity for financial and career growth.
Office hours:
Full-time Monday - Thursday
The schedule will be 2 days, 10:00 - 8:00, and 2 days, 9:00- 7:00.
#IND2
Requirements
Applicant must have the following experience and skills:
Customer Service experience
Excellent Computer and phone skills
Great Communication skills
Medical Receptionist Experience (At least a year)
Sales Skills are a plus!
Fitness background is a plus!
Applicants must have the following attributes:
High Energy and reliable
Positive attitude; friendly, outgoing personality
Believes in wellness and alternative medicine and has a passion for helping people get well and stay well.
Detail-oriented and willing to learn our high-tech software
Likes to solve problems and propose solutions
Benefits
Compensation:
$22 - $26 per hour, with regular raises for production and production bonuses.
PTO.
Medical Office Receptionist
Front desk receptionist job in Forestburgh, NY
Benefits:
401(k)
401(k) matching
Competitive salary
Paid time off
Job Title: Medical Office Receptionist Company: EyenamicsNY Job Type: Full-time Salary: $18 - $25 per hour About Us: EyenamicsNY is a leading ophthalmology practice in New York City, dedicated to providing exceptional eye care services. Our team of experienced professionals is committed to ensuring our patients receive the best care in a comfortable and welcoming environment.
Job Description: We are seeking a highly motivated and personable Medical Office Receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced medical office setting. As the first point of contact for our patients, the Medical Office Receptionist plays a crucial role in creating a positive experience.
Responsibilities:
Greet patients and visitors warmly and professionally
Answer and direct phone calls in a courteous and timely manner
Schedule patient appointments and manage the appointment calendar
Verify patient information and insurance details
Assist with patient check-in and check-out procedures
Maintain a clean and organized reception area
Handle administrative tasks such as filing, data entry, and managing correspondence
Coordinate with medical staff to ensure smooth office operations
Provide general information about our services to patients and visitors
Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus
Previous experience in a medical office or similar setting preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in using office equipment (e.g., computers, phone systems, fax machines)
Knowledge of medical terminology and insurance procedures is an advantage
Friendly, professional, and patient-oriented attitude
Spanish language proficiency is a plus
Benefits:
Competitive salary
401(k)
Paid time off
Opportunities for professional development and growth
Supportive and collaborative work environment
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the EyenamicsNY team. Applications can be submitted via ZipRecruiter.
EyenamicsNY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation: $18.00 - $25.00 per hour
About Us
Eyenamics NY, located on Queens Boulevard in Forest Hills NY, provides state-of-the-art care for eye conditions including Cataracts, Glaucoma, and Neuro-Ophthalmology. Led by a team of dedicated medical professionals, Eyenamics provides treatment for a diverse array of conditions in these areas. Eyenamics NY's medical team is committed to offering their robust experience in treating all patients within their expertise.
Auto-ApplyMedical Office Receptionist
Front desk receptionist job in Wayne, NJ
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.00 - $21.00/hour
Location: 487 Devon Park Drive Ste 207 Wayne PA 19087
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes .
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred .
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-SB1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyFront Desk & Intake Coordinator
Front desk receptionist job in Hawthorne, NY
Job Description
Ascend utilizes the principles of Applied Behavior Analysis (ABA) while elevating the outcomes for individuals diagnosed with ASD. Ascend is committed to the success of each child, as well as the entire family. At Ascend, our mission to prepare kids and families for what's next.
The Front Desk & Intake Coordinator serves as the first point of contact for families and visitors, ensuring a welcoming, professional, and efficient experience at our center. This role supports the full intake lifecycle, daily scheduling operations, and general administrative functions that help the center run smoothly.
Job Duties/Responsibilities:
Manage all front desk responsibilities Monday-Friday from 8:00-4:30pm
Answer incoming telephone calls of prospective customers while offering information to inquiries and supporting the intake of new customer enrollment requests
Manage new customer enrollment process, including intake documentation collection and review, primarily via CRM software
Support existing customers via excellent customer service from regular check-in calls and ad hoc communication
Perform various forms of clerical work that include filing, copying, faxing and maintaining excel spreadsheets
Perform scheduling updates daily via practice management platform
Schedule evaluations, meetings, and consultations for clients as well as center tours
Coordinate client enrollment activities in partnership with the Operations Manager
Provide email support to employees and clients regarding scheduling and other service-related issues, primarily via ticketing software
Provide coverage for center-based clients, as needed
Maintain confidentiality and handle client information in accordance with HIPAA and organizational policies
Qualifications:
2+ years of customer service experience and/or in a healthcare intake role; experience with health insurance billing preferred
Ideal candidate has experience in behavioral health and/or healthcare services
Associate or bachelor degree preferred
Excellent verbal and written communication skills
Familiarity with technology-enabled operations (practice management systems, CRM, etc.)
Strong sense of independence and self-motivation to consistently exceed set targets
Ability to effectively prioritize, organize, and perform a variety of concurrent tasks
Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint applications and CRM tools
Required Skills/Abilities:
Enthusiastic personality that will engage clients
Ability to collaborate and communicate with BCBAs, support staff, parents, and clients in a positive and constructive way
Excellent organizational skills
Ability to plan, manage, and work with clients when necessary
Proficient with Microsoft Outlook, Excel, Word, and PowerPoint applications, CRM tools and other related software required for recordkeeping and documentation
Physical Requirements:
Prolonged periods of standing and sitting throughout the home and/or classroom
Must be able to lift to 45 pounds at a time
Must be able to sit and stand on the floor throughout the day, and bend, kneel, or squat to be at eye level with clients
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Medical Front Desk
Front desk receptionist job in Ossining, NY
Job Title: Medical Front Desk Part-Time Location: Ossining, NY Job Type: Part-Time Company: Private Medical Practice About Us: We are a well-established private medical practice committed to providing high-quality healthcare services to our community. With a focus on patient-centered care, we are dedicated to creating a positive and welcoming environment for both our patients and our team. Job Description: We are currently seeking a part-time Medical Front Desk professional ot join our team at our Ossining location. The ideal candidate will be honest, competent, mature, pleasant, organized, and possess a high level of professionalism. This position involves handling various front desk responsibilities, including patient check-in/check-out, appointment scheduling, data entry, and basic medical insurance follow-up.
Responsibilities:
Greet and assist patients in a friendly and professional manner Handle patient check-in/check-out procedures
Schedule and confirm appointments
Perform accurate data entry into office software (training provided)
Assist with basic medical insurance processing and follow-up (training provided)
Maintain a clean and organized front desk area
Provide exceptional customer service to patients
Be a good team player, collaborating with colleagues to ensure smooth front desk operations
Requirements:
High school diploma or equivalent
Previous experience in a medical office setting is a plus
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Bi-lingual in Spanish is a plus Schedule:
Part-time hours
Benefits:
Competitive hourly rate
Training provided in data entry and medical insurance processes
Positive and collaborative work environment
How to Apply: If you meet the qualifications and are interested in joining our team, please submit your resume and a brief cover letter to **********************************.
Easy ApplyDental Receptionist / Front Desk Coordinator ( Full Time)
Front desk receptionist job in Wyckoff, NJ
Dental Receptionist / Front Desk Coordinator - Full-Time Pay: $20-$24/hour + Bonuses $800 Sign-On Bonus Join a vibrant pediatric dental team making kids smile every day!
About Pediatric Dentistry of Wyckoff
At Pediatric Dentistry of Wyckoff, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Dental Receptionist / Front Desk Coordinator to help ensure every visit is smooth, efficient, and welcoming.
Pay & Perks
$22-$25/hour (based on experience)
$800 Sign-On Bonus
Quarterly Performance Bonuses
Annual Reviews & Advancement Opportunities
Full Benefits Package:
401(k) Retirement Plan
Medical, Dental, Vision, and Life Insurance
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Paid Time Off (PTO)
Employee Discounts
Referral Bonus Program
Schedule
Full-Time | Monday-Friday | 8-hour shifts
On-site position in Wyckoff, NJ
Key Responsibilities
Greet patients and families with professionalism and warmth
Verify insurance, update patient records, and process forms and payments
Schedule, confirm, and manage appointments using dental software
Clearly explain treatment plans, insurance coverage, and financial options
Coordinate with the clinical team to maintain patient flow
Answer phones, manage referrals, and follow up on overdue visits
Ensure HIPAA compliance and accurate documentation
Create a positive and welcoming environment for every child and parent
What We're Looking For
1+ year of dental front desk or receptionist experience (Required)
Experience with Dentrix or similar dental practice software (Preferred)
Familiarity with pediatric dental terminology and procedures
Strong communication, organization, and multitasking skills
Friendly, reliable, and professional under pressure
Spanish-speaking strongly required
High school diploma or equivalent (Required)
Ability to commute or relocate to Teaneck, NJ (Required)
Why Join Us?
Be the first smile our patients see and help make dental visits a positive experience for children and families. Join a team that values compassion, collaboration, and growth.
Apply today and bring your skills to a practice that's making a difference-one smile at a time!
Front Desk Coordinator
Front desk receptionist job in New City, NY
BWS Oral & Maxillofacial Surgery
Front Desk Coordinator
$1,000Sign On Bonus!!
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
(Pay Rate starting at $18.00 per hour)
Monday through Friday
32-36 hours per week
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyFront Desk Receptionist - Nursing Home
Front desk receptionist job in Briarcliff Manor, NY
At Empro Staffing, we are focused on providing excellent staffing solutions to the healthcare industry, and we are currently seeking a motivated and friendly Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, providing exceptional customer service while efficiently managing administrative tasks.
As a Front Desk Receptionist, you will play a vital role in creating a positive first impression of our company. You will handle inquiries, manage schedules, and ensure the front desk operates smoothly. If you have a passion for customer service and administrative support, we invite you to apply!
Hourly Rate: $20
Pay Period: Sunday to Saturday
Pay Schedule: Weekly, Every Friday via Direct Deposit
Schedule: Monday-Friday, 4pm-8pm everyday & 8am to 4pm part-time
Responsibilities
Greet and assist visitors and clients as they arrive at the front desk.
Handle incoming calls and direct them to the appropriate person or department.
Manage scheduling for appointments, meetings, and conference rooms.
Maintain accurate records and perform data entry tasks as needed.
Assist with general administrative duties, including filing and correspondence.
Ensure the front desk area is organized and presentable at all times.
Provide information about the company and its services to visitors and clients.
#IND5
Requirements
High school diploma or equivalent is required; a degree in business administration or related field is a plus.
Proven experience as a receptionist or in a similar administrative role.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in MS Office Suite and basic office equipment.
Ability to handle multiple tasks in a fast-paced environment.
Flexibility to work different shifts as needed.
Auto-ApplyFront Desk & Intake Coordinator
Front desk receptionist job in Hawthorne, NY
Ascend utilizes the principles of Applied Behavior Analysis (ABA) while elevating the outcomes for individuals diagnosed with ASD. Ascend is committed to the success of each child, as well as the entire family. At Ascend, our mission to prepare kids and families for what's next.
The Front Desk & Intake Coordinator serves as the first point of contact for families and visitors, ensuring a welcoming, professional, and efficient experience at our center. This role supports the full intake lifecycle, daily scheduling operations, and general administrative functions that help the center run smoothly.
Job Duties/Responsibilities:
Manage all front desk responsibilities Monday-Friday from 8:00-4:30pm
Answer incoming telephone calls of prospective customers while offering information to inquiries and supporting the intake of new customer enrollment requests
Manage new customer enrollment process, including intake documentation collection and review, primarily via CRM software
Support existing customers via excellent customer service from regular check-in calls and ad hoc communication
Perform various forms of clerical work that include filing, copying, faxing and maintaining excel spreadsheets
Perform scheduling updates daily via practice management platform
Schedule evaluations, meetings, and consultations for clients as well as center tours
Coordinate client enrollment activities in partnership with the Operations Manager
Provide email support to employees and clients regarding scheduling and other service-related issues, primarily via ticketing software
Provide coverage for center-based clients, as needed
Maintain confidentiality and handle client information in accordance with HIPAA and organizational policies
Qualifications:
2+ years of customer service experience and/or in a healthcare intake role; experience with health insurance billing preferred
Ideal candidate has experience in behavioral health and/or healthcare services
Associate or bachelor degree preferred
Excellent verbal and written communication skills
Familiarity with technology-enabled operations (practice management systems, CRM, etc.)
Strong sense of independence and self-motivation to consistently exceed set targets
Ability to effectively prioritize, organize, and perform a variety of concurrent tasks
Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint applications and CRM tools
Required Skills/Abilities:
Enthusiastic personality that will engage clients
Ability to collaborate and communicate with BCBAs, support staff, parents, and clients in a positive and constructive way
Excellent organizational skills
Ability to plan, manage, and work with clients when necessary
Proficient with Microsoft Outlook, Excel, Word, and PowerPoint applications, CRM tools and other related software required for recordkeeping and documentation
Physical Requirements:
Prolonged periods of standing and sitting throughout the home and/or classroom
Must be able to lift to 45 pounds at a time
Must be able to sit and stand on the floor throughout the day, and bend, kneel, or squat to be at eye level with clients
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in Valhalla, NY
Valhalla Animal Hospital is a well-established veterinary medicine provider in southern New York. For more than thirty years, our devoted team has provided personal, loving care to earn the highest customer satisfaction rating in the area. We are dedicated to providing a high standard of service for our clients while providing support and guidance to pet owners. We pride ourselves on maintaining long-term relationships with clients from their puppy or kitten stages to adult years.
Valhalla Animal Hospital is equipped with the latest innovations and medical capabilities. We provide wellness, dentistry, surgical, and emergency care. Many patients look to us as their one-stop for all their needs. Our clinic is equipped with an in-house laboratory, pharmacy, and radiology to optimize our range of diagnostics. We utilize laser therapy to reduce pain and recovery time in our surgical suites.
Our hospital is a staple in Valhalla, New York. This charming community, whose name translates to the "realm of the gods" in Viking mythology, is bordered by plains, rolling hills, and smooth waters. Come to explore the legends and lore surrounding this hamlet, and stay for the picturesque, untouched nature. You won't find cookie-cutter houses here: Valhalla's real estate is made up of a blend of historic and flipped homes in spacious neighborhoods. Kensico Dam Plaza hosts annual events including a winter festival, Fourth of July fireworks, outdoor movies, and concerts. New York City is under an hour away by train to Grand Central Station. Valhalla and Westchester County give residents a breath of fresh air with convenient access to NYC's world-class entertainment.
To learn more about us, click here!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay range: $20/hr+ BASED ON EXPERIENCE
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Medical Office Receptionist
Front desk receptionist job in West Nyack, NY
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $21.00 - $2.00/hour, plus quarterly bonus/incentive potential
Location: 1 Crosfield Avenue, Suite 104 West Nyack, NY 10994
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.