Campground Front Desk Supervisor
Front desk receptionist job in Marvin, NC
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
front desk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Qualifications:
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
Auto-ApplyReceptionist and Office Administrator
Front desk receptionist job in Cary, NC
Job Title: Receptionist/ Administrative Coordinator (Full-Time)
Anne Till Nutrition Group is seeking a Receptionist/Administrative Coordinator to support our outpatient nutrition practice. This role combines front desk administrative responsibilities with billing support. The ideal candidate is organized, detail-oriented, professional, and interested in working in a private practice focused on evidence-based nutrition.
.
Front Desk & Administrative Duties
Welcome and check in patients in person
Answer and route incoming phone calls professionally
Schedule appointments and support calendar management
Verify insurance benefits and assist with billing questions
Process payments and maintain financial logs as needed
Maintain tidy, organized, and well-supplied reception area
Track, scan, file, and manage documents and patient forms
Update electronic health records accurately and efficiently
Support Billing Staff
Support marketing and communications activities when assigned
Requirements & Skills
Experience in a medical or nutrition practice environment preferred
Comfortable with Apple computers, Google Workspace, MS Office
Experience with EHR systems preferred
Excellent organizational, time management, and multitasking abilities
Strong written and verbal communication skills
Professional attitude and customer service mindset
Schedule & Workplace Details
Full-time, onsite
Monday-Friday, day shift (no weekends)
Benefits
Health, dental, and vision insurance
Paid time off
Company website: ****************
Facebook: AnneTillRD
Office Associate
Front desk receptionist job in Pineville, NC
NOW HIRING for an Account Manager / Customer Service Rep for a company in Pineville NC.
Bi-Lingual (Spanish and English) candidates are encouraged to apply!
Candidates must have experience on the phones, communicating with customers and experience working in an office environment.
Job duties include but are not limited:
Communicate with sales team in other locations to ensure customer needs are fulfilled
Data entry - processing customer orders
Account Management
Answering customer inquires as needed
Invoicing customers via QuickBooks
All other duties as needed
APPLY NOW
Front Desk Staff
Front desk receptionist job in Charlotte, NC
About the Role
Are you passionate about fitness, community, and creating a welcoming environment? We're looking for a Front Desk superstar to join our team! This role is the heartbeat of the gym -responsible for delivering an exceptional member experience and supporting the daily operations of our fitness facility. We are specifically looking for someone that is available from 445am - 730/8am.
In this role, you'll be the first impression for new members and the friendly face our community looks forward to seeing. If you thrive in a fast-paced, team-oriented environment and align with our core values-Act with Integrity, Lead with Passion, Stay Hungry, and Be Humbly Confident-we want to hear from you!
Responsibilities
Create a warm, welcoming experience for every member and guest
Manage membership inquiries, sign-ups, and trial follow-ups
Assist with membership sales and promote programs, challenges, and events
Handle phone calls, emails, and member communications professionally
Engage daily with members via in-person interactions and online platforms
Contribute to social media content and community engagement
Maintain facility cleanliness, organization, and retail displays
Report any facility maintenance needs promptly
Attend weekly and monthly team meetings
Collaborate with the team to ensure a smooth and positive member experience
What We're Looking For
A people-first mindset with strong communication skills
Highly organized, dependable, and detail-oriented
Team player who thrives in a collaborative environment
Passion for health, fitness, and community engagement
Positive, can-do attitude and willingness to learn
Availability for flexible shifts (mornings, mid-days, evenings)
Our Core Values
Act with Integrity - Do the right thing, always.
Lead with Passion - Bring energy and enthusiasm to everything you do.
Stay Hungry - Strive for growth and continuous improvement.
Be Humbly Confident - Carry yourself with confidence while respecting others.
Why You'll Love It Here
Fun, high-energy environment with a strong sense of community
Opportunity to impact lives and support members on their fitness journey
Flexible scheduling for work-life balance
Part-time role with growth potential within the company
Free membership after 90 days
Discounted retail and nutrition products
End-of-year incentives
Ready to make an impact? Apply today and join a team that's passionate about changing lives!
Office Services Assistant
Front desk receptionist job in Raleigh, NC
(Raleigh, NC)
RedStream Technology is recruiting for an energetic, detail-oriented Office Services Assistant to provide on-site support for a prestigious global management consulting company. Our client's office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.
The Office Services Assistant will play an integral customer service-focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.
Responsibilities:
Provide a memorable hospitality experience for all clients and employees they come in contact with.
Takes full ownership of ensuring office supply areas and food and beverage pantries are fully stocked, cleaned throughout the day.
Supports Reception with daily office, meeting and event operations.
Anticipate employee needs and preferences, proactively helping and providing personalized recommendations to enhance their stay.
Handle employee inquiries, complaints, and special requests promptly and professionally, resolving issues to the guest's satisfaction and following up as needed.
Brew coffee and ensure pantry is maintained throughout the day (dishes, surface, etc.)
Potential light equipment or IT support.
Provide set up support for meetings and events taking place onsite.
Uphold the highest standards of cleanliness and appearance for the entire facility, including all common areas.
Conduct meticulous inspections to identify maintenance needs and promptly address any deficiencies (office machines, printers, pantry equipment etc.)
Collaborate with relevant departments to execute facility improvement projects and maintain a pristine environment for customers.
Oversee the inventory of cleaning supplies, F&B items in pantry, equipment maintenance and troubleshooting, and other necessary materials to maintain operational efficiency.
Exercise prudent inventory control, making timely replenishment orders while adhering to the designated budgetary guidelines.
Managing an email inbox for requests potentially supporting multiple departments
Coordinating with facilities, engineering, & building management to ensure office is fully functional
Comfortable being mobile and moving around the space to ensure clients are taken care of
Track daily activities and run end of day reports
Assist in any other reasonable requests for assistance
Skills:
Able to lift up to 50 lbs
1 - 3 years prior Hospitality or similar experience required
1 - 3 years' experience in a corporate setting
Strong written and verbal communication skills
High Energy, White Glove Hospitality Mindset & Demeanor, fast learner
Ability to multi-task and meet deadlines.
Great time management skills
Able to maintain uniform and grooming standards appropriate to a corporate setting
Team player who can keep a positive attitude and motivate peers
Veterinary Receptionist (PT)
Front desk receptionist job in Wendell, NC
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyFront Desk/Receptionist
Front desk receptionist job in North Carolina
Immediate Supervisor Title: Site Leader QUALIFICATIONS: * High school diploma or equivalent * Associate degree in office assistant/medical assistant preferred * Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
* Ability to address patient concerns/questions in a positive proactive manner
* Ability to handle multiple tasks in a professional, organized, and friendly manner
* Excellent communication skills
* Career Readiness Certificate
RESPONSIBILITIES:
* Answer phones; take messages and route to appropriate personnel
* Unlock front door and receptionist window at required times
* Greet patients, verify insurance information and collect any fees due before patient is seen by a provider
* Check patient in and out on computer system. This includes verification of insurance and demographic information
* Process office visit charges and patient payment transactions in a timely manner according to GMC policy
* Complete End-Of-Day reports and reconcile patient accounts with Site leader
* Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available
* Manage new patient requests. Set-up new patient packets and charts
* Maintain computer chart accuracy the information as soon as possible.
* Maintain cleanliness and organization of front desk and the office supply cabinet
Front Desk Receptionist (POOL)
Front desk receptionist job in Boone, NC
Full-time Description
This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs.
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
Front Desk Coordinator - Fayetteville, AR
Front desk receptionist job in Fayetteville, NC
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Tuesday - Saturday
Saturday mandatory
Pay Range $18-$24/ hr Depending on Experience
Medical, Dental, PTO offered
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyMember Services / Front Desk Receptionist ( Cary & Raleigh Location )
Front desk receptionist job in Raleigh, NC
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
Welcome families as the enter the center.
Assist members with all administrative needs and requests.
Help enroll new members interested in the program for a membership or trail class.
Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
Weekday Part time schedule is from 3:00pm to 7:45pm.
Weekend Part time schedule is 8:30am to 2:30pm.
You will assist our program director with all center needs.
OUTBOUND CALLS
Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
Member relation calls.
Voicemail return.
SKILLS/QUALIFICATIONS
A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding variety of topics.
Complete training through LearnUpon as required by the leadership team.
Prior experience as a member services receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of InteractionThis position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies: High Standards
Establishes and holds high standards
Natural Leader
Creates culture
Takes initiative
Leads by Example
Sets tone through actions
Passionate
Stays focused on the KidStrong Goals.
Goal oriented and high performing.
Command Presence
Upholds KidStrong Values; creates vision for others.
Teacher
Communicate and ensure transfer of knowledge.
Professional
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration
Accepts responsibility for own actions
Follows through on commitments.
Performer
Engaging, Fun, Likable
High Energy, Clear & Easy to Understand
Mentor
Develops and nurtures relationships
Focuses on developing self and others
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Sets goals and objectives
Uses time efficiently
Plans for additional resources
Organizes or schedules other people and their tasks
Oral Communication
Speaks clearly and persuasively in positive or negative situations
Responds well to questions; Listens and gets clarification
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively;Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Compensation: $15.00 - $18.00 per hour
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
OUR PEOPLE:
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Burlington, NC
Medical Receptionist/Front Desk Medical Receptionist - Full Time Positions for Busy Multi-Specialist Clinic, located in Burlington, NC. Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington. We are currently seeking patient-focused individuals for a Full Time Front Desk Receptionist position for our Registration Department. This position would be located at our Burlington Kernodle Clinic location. Experience preferred, but not required. EPIC experience a plus, but not required. Schedule would be Monday thru Friday, 8:00 a.m. to 5:00 p.m.
All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population. Job Type: Full-time
Duties Include, but not limited to the following:
Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Ensure proper patient documentation has been received and is available.
Check in patient upon arrival. Double identify correct patient information in EPIC. Verify patient demographic data. Collect documentation for demographic changes and forward to team lead or supervisor. Accurately identify the appropriate account/verify check in sheet for patient visit.
Schedules appointments, always double identifying the patient and verifying demographic information.
Ensure that necessary signatures are obtained on release and assignment forms.
Check out patient. Make return appointments by scheduling into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests / procedures as directed.
Answer telephone, take and deliver messages to physicians, nurses, and others. Report obtained medical information from patients and referring physicians accurately, completely, and timely. Disseminate messages according to practice communication standards.
Front Desk Receptionist
Front desk receptionist job in Wilmington, NC
Job title: Front Desk Receptionist
Status: Full-Time, Non-Exempt
Department: ECPC Pain Clinics - Administrative
Reports to: Practice Manager, ECPC Pain Clinic
Job Supervisory Responsibilities: None
Job Summary:
The Front Desk Receptionist is the first person to acknowledge and greet the patient upon their entrance to the clinic, so a professional and friendly attitude is essential for this role. The receptionist will complete various duties throughout the front desk area that includes but is not limited to answering phone calls, checking in patients, verifying insurance, and processing payments. The Front Desk Receptionist will:
Duties/Responsibilities:
● Answer all incoming calls professionally and with a courteous and friendly attitude; assesses callers needs and directs to appropriate personnel.
● Pages clinic personnel as appropriate, and obtains and communicates messages in an accurate and timely manner.
● Check the patients in and out.
● Verify insurance and patient financial responsibility.
● Obtain authorizations for procedures as needed.
● Schedule new patients and return appointments in the computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
● Utilize eClinicalWorks Electronic Medical Record (EMR) system to obtain or document patient information.
● Obtain and enter all authorization and correspondence relating to referrals in patients charts and computers.
● Schedule outpatient appointments/testing and hospital admissions upon request.
● Collect co-pays or other payments at time of visit.
● Provide patients with accurate and legible appointment cards. Document no shows in patient's chart for missed visits.
● Reschedule any missed appointments and conducts follow-up with patients who may have missed their appointment.
● Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations.
● Prepare correspondence, memos, forms, and other typing as requested by the supervisor.
● Maintain composure when dealing with difficult situations.
● Perform other duties as assigned.
Education and Experience:
● High school diploma.
● Two years' medical front desk receptionist experience required.
● Knowledge of medical terminology and insurance verification.
● Knowledge of prior authorizations and referral management is preferred.
● Proficient with EMR.
Required Skills/Abilities:
● Ability to communicate and collaborate effectively with staff, physicians, and external customers.
● Strong ability to multi-task and move from one project to another.
● Works to resolve problems or determines an appropriate course of action in a timely manner.
● Strong time management, follow-through, and organizational skills.
Work Environment/Physical Requirements:
● Work performed in an office environment.
● Involves frequent contact with patients, physicians, and medical office staff.
● Work may be stressful at times.
● Interaction with others is frequent and often disruptive.
● Requires long periods of standing and walking.
● Physical activity can be irregular and fast-paced regularly.
● Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment.
● Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
● Must be able to lift 50 pounds with no assistance.
ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.
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Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Winston-Salem, NC
Kimel Park Surgical Center is Hiring a Front Desk Receptionist! No Weekends, no call, no Holiday! Hours: 5:00am - 1:30pm Welcome to Kimel Park Surgery Center, where exceptional care and patient-focused service come together to redefine outpatient surgical excellence!
Why Work as a Front Desk Receptionist at Kimel Park Surgery Center?
At Kimel Park Surgery Center, you will experience the best of both worlds: the professional growth and collaboration of a hospital setting with the flexibility and personal connection of an outpatient center.
Our Front Desk Receptionist enjoy:
* Consistent weekday schedules
* No weekends, no on-call shifts, and no holidays
* A culture that values teamwork, learning, and work-life balance
* Access to cutting-edge surgical technology and techniques
* Patient-Centered Excellence: At Kimel Park, we are dedicated to providing a high-quality, service-oriented environment where patient care is our top priority. Join a team that is committed to making a meaningful impact in the lives of those we serve.
* Accredited Quality: Our facility is accredited by the Accreditation Association for Ambulatory Health Care, reflecting our dedication to the highest standards of safety, quality, and patient satisfaction.
* Physician Ownership: Be part of a center where physicians have an ownership or investment interest, fostering a collaborative and supportive workplace. A list of physician owners or investors is available upon request.
* State-of-the-Art Facilities: With 2 operating rooms and 3 treatment rooms, our center is equipped with advanced technology to support precise and efficient surgical care.
* Diverse Specialties: Our facility enables surgeons to perform procedures in key specialty areas, including: Ophthalmology, Orthopedic Surgery, Pain Management.
* Professional Growth: Thrive in a supportive and innovative environment that values your expertise and offers opportunities for personal and professional development.
Front Desk Receptionist at Kimel Park Surgery Center
Check in surgery patients for same day surgery. Prepare charts for next day surgery patients.
Interface with visitors, patients, family, and physicians on phone and in person. Collect estimated patient liability, as determined by insurance verification clerk.
Qualifications
* High school diploma or equivalent.
* One year or more of related experience and/or training.
* Or Equivalent combination of education and experience.
* Customer service experience required
* Communication skills: Excellent communication and negotiation skills ability to effectively present information to patients, physicians, and other employees of surgery center.
* Basic math skills.
* Excellent office etiquette.
* Knowledge of medical terminology.
* Knowledge of insurance plans.
* Computer skills.
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
* Medical, dental, vision, and prescription coverage
* Life and AD&D insurance
* Short- and long-term disability options
* Flexible financial plans including FSAs and HSAs
* 401(k) with access to professional retirement planning
* Paid holidays and vacation time
About Us
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
#LI-SB1
#USP-123
Front Bar Receptionist
Front desk receptionist job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
Medical Office Receptionist (Epic Preferred) - Clayton
Front desk receptionist job in Clayton, NC
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule.
Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Selected Responsibilities:
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients' information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyBH Front Desk Receptionist (GSA)
Front desk receptionist job in Dunn, NC
Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.
What You'll Do
* Input complete, accurate patient demographic information.
* Update patient financial data and verify/document benefits with proof of coverage.
* Enter visit charges to the correct payer source and collect applicable payments.
* Assist uninsured individuals and low-income families in obtaining government health insurance.
* Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.
What We're Looking For
Required:
* CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
* Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges
* HS Diploma/GED
Preferred:
* Associate degree in a related field
* Three (3) years' medical, dental, or behavioral health experience
Why Join CommWell Health?
* Impact: Be part of a team that delivers life-changing care to underserved populations.
* Balance: Enjoy a supportive, flexible environment that values your well-being.
* Growth: Access continuous learning, advancement pathways, and leadership development.
* Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued.
We Take Care of Our Team
* Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs
* 401(k) with Matching - Invest in your future with confidence
* Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals
* Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness
* Career Growth - On-the-job training, certification support, and advancement opportunities
A Team That Cares for You
At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions.
Equal Opportunity Employer
CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Join Us?
If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.
Front Desk Receptionist - Urban Medspa & Weight Loss Center
Front desk receptionist job in Charlotte, NC
About Urban Medspa & Weight Loss Center
At Urban Medspa & Weight Loss Center, we combine advanced skincare and weight loss treatments with a welcoming, inclusive approach. Our mission is to help every client look and feel their best - through personalized care, expertise, and genuine hospitality.
About the Role
We're seeking a friendly, professional, and highly organized Front Desk Receptionist / Patient Services Representative to be the welcoming face of our medical office. If you have strong customer service skills, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you.
You'll handle patient check-ins, scheduling, phone calls, and administrative support, helping to ensure every patient enjoys a smooth, positive experience from start to finish.
Key Responsibilities
Front Desk & Patient Care
Greet and check in patients with warmth and professionalism.
Provide excellent customer service while managing patient flow.
Verify and update patient information in our system accurately.
Monitor the waiting room to ensure comfort and communicate delays.
Scheduling & Communication
Answer and route incoming phone calls in a friendly and professional manner.
Schedule appointments, confirm visits, and coordinate with clinical staff.
Communicate clearly with patients, providers, and teammates.
Administrative Support
Maintain medical charts, patient files, and records.
Assist with data entry, filing, and basic office organization.
Use Microsoft Word, Excel, and scheduling software as needed.
Support team members with general office duties and special projects.
Qualifications
✅ Minimum 2 years' experience in customer service, administrative, or front desk/reception roles (medical, dental, spa, or similar preferred).
✅ High school diploma or equivalent required.
✅ Computer proficiency, especially with Microsoft Word, Excel, and scheduling systems.
✅ Strong communication, listening, and organizational skills.
✅ Professional and empathetic demeanor when interacting with patients and colleagues.
✅ Must be eligible to work in the United States and able to work on-site (not remote).
Benefits
401(k) matching
Dental, Health, and Vision insurance
Paid time off (PTO)
Supportive and collaborative work environment
Schedule
Monday to Friday
Weekend availability as needed
Front Desk Receptionist, Medical Receptionist, Patient Services Representative, Administrative Assistant, Office Coordinator, Front Office Assistant, Medical Office Front Desk, Customer Service Representative, Healthcare Administrative Support, Clinic Receptionist, Front Desk Associate, Medical Office Assistant.
Optometry Clinic Front Desk / Receptionist
Front desk receptionist job in Charlotte, NC
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
Coordinate and manage the appointment schedule for optometrists and other clinic staff.
Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
Provide basic information to patients about clinic procedures, policies and services
Ensure accurate and complete entry of patient data into the clinic's electronic records system.
Maintain a high level of professionalism and confidentiality in handling patient information.
Assist in patient product ordering and dispensing as needed
Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
Collaborate with all staff members to maintain an organized and efficient clinic environment.
Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
High school diploma or equivalent
Strong customer service skills focused on communication, listening and supporting a team based environment
Strong organizational abilities and attention to detail.
Proficiency in using office equipment and computer systems.
Willingness to embrace new technology and change
Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.
Front Desk Receptionist
Front desk receptionist job in Charlotte, NC
Job DescriptionBenefits:
Health insurance
Paid time off
Training & development
Plaza Appliance Mart is looking for a front desk receptionist to join our team at the Monroe Rd. location in Charlotte. As the front desk receptionist, you are a key member of the team and represent the first impression of Plaza Appliance Mart for our guests. The receptionist will complete various duties including, but not limited to, greeting guests, answering incoming calls, filling out daily cash sheet and making follow up customer satisfaction calls. This position is Monday - Friday, 8am to 5pm.
Responsibilities:
Greet all guests with a friendly smile, eye contact & offer assistance
Receive & transfer incoming calls in a professional, courteous manner
Perform other duties as needed which may include cross-training
Qualifications:
Strong written and verbal communication skills
Proactive approach
Detail-oriented
Team player who can also work independently
Benefits/Perks
Health Insurance options after 90 days
Great Working Environment
Front Desk Receptionist at Surry Rural Health Center
Front desk receptionist job in Mount Airy, NC
Job Description
You will work at the front desk assisting patients and other visitors who call or come into the office. You will check patients in and out for their appointments and verify their insurance and other information is up to date. You will answer phone calls in a kind and respectful manner and help the caller with any inquiries or refer them to the correct person.
Job Requirements
-High School Diploma or GED
-Ability to navigate a computer/laptop well
-Fluent in reading, writing, and speaking English
-Flu Vaccine
-Covid-19 Vaccine
-Ability to work in a fast-paced environment
-Weekend availability
Job Responsibilities
-Greet patients and visitors who come into the office
-Check patient appointments in or out
-Collect patient copays and balances
-Schedule, reschedule, and cancel appointments
-Monitor, clean, and sanitize the lobby
-Answer phone calls
-Scan medical documents into patient charts
-Update patient demographic and financial information at each visit
-Update patient insurance information and ensure eligibility
-Return patient phone calls in a timely manner
Job Type: Full-time
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