Front desk receptionist jobs in Pensacola, FL - 109 jobs
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Spa Receptionist
Front Desk Representative
Front Desk Coordinator - Pensacola South
The Joint Chiropractic 4.4
Front desk receptionist job in Pensacola, FL
FrontDesk Wellness Coordinator - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized frontdesk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Compensation and Benefits
Starting pay: $15 per hour + Bonus
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly Auto-Apply 60d+ ago
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Front desk agent
Pensacola Towneplace Suites
Front desk receptionist job in Pensacola, FL
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using fosse system
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems
Flexibility to work morning, evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$26k-32k yearly est. 60d+ ago
Hotel Front Desk Agent
Towneplace Suites By Marriott
Front desk receptionist job in Pensacola, FL
Job Description
What Makes a McKibbon FrontDesk Agent?
The FrontDesk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the FrontDesk Agent demonstrates a warm, approachable personality and a genuine desire to work with people.
You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. FrontDesk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the
McKibbon Guiding Principles.
A Day in the Life:
Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Handle overbooked or 'walked' guests.
Accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.
Shifts may vary by hotel:
Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm
Requirements:
Previous experience working as a frontdesk agent or in a similar role.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain a professional demeanor at all times.
Ability to input and access information in the property management system and/or points-of-sale system.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Punctual for all shifts to ensure consistent coverage of frontdesk responsibilities and service to guests
Ideal Skills & Qualities:
Great verbal and written communication skills.
The ability to create a fun and supportive working environment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives
(incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development
(varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
$26k-32k yearly est. 30d ago
Front Desk Agent
Fairfield 3.9
Front desk receptionist job in Fort Walton Beach, FL
The FrontDesk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
$27k-32k yearly est. 60d+ ago
SPA Receptionist
Premier Island Management Group
Front desk receptionist job in Pensacola, FL
Status: Seasonal
Pay Rate: $15
Hours/Days: Nights, weekends, Holidays - Especially Sundays.
High School Diploma. Good communication and computer skills.
I. Summary of the main function/purpose of the position:To assist the Spa Director and/or Spa Supervisor, guests, owners, and other staff members efficiently, courteously, and professionally in all spa functions, while maintaining the resort's standards of service, quality, and hospitality at all times.
II. Key Principal duties/responsibilities:
Greet all guests/owners/staff coming into the Lifestyle Center (LSC) in a courteous and friendly manner.
Answer all questions regarding spa services, amenities, policies and procedures, and any questions regarding the resort appropriately
Schedule and confirm appointments appropriately and with all required information according to the SOP.
Enter and ring out transactions in ClubSoft appropriately and per the SOP.
Answer the Spa phone cordially and according to the SOP.
Maintain the cleanliness of the Spa frontdesk area, treatment rooms/cabanas, hot tub area, and locker rooms. Keep spa towels and toiletries stocked at all times.
Wash/Dry/Fold/Put Away spa linens and towels.
Enter therapist transactions in the Daily Transaction Logs both written and computerized.
Make sure therapists arrive on time for appointments.
Always Sell, Sell, Sell. Try to UP SELL all services, treatments, and retail products.
Make sure all therapist's schedules/availability are written in the appointment book at least weekly and in a timely manner. May need to contact therapists and get their availability.
Assure that only guests/owners/Club Portofino members over the age of 21 years are allowed into the spa (unless accompanied by a parent while getting a service).
Occasional duties or projects which may be performed at irregular intervals:· Cover the Concierge or Market areas during breaks or whenever they may need assistance.· Cover over at Aqua Spa when staffing is needed.· Assist with inventory of products.· Assist with training of new Spa Desk/Coordinator staff as needed.· Attend staff and training meetings.
III. Accountability: Areas in which the position is accountable/responsible:Spa at PortofinoAqua Spa/Fitness Center at Beach ClubLifestyle Center
IV. Supervisory Responsibility:None
V. Educational and/or equivalence in experience requirements:High School EducationCustomer Service SkillsTeam PlayerGood Communication SkillsRetail/Sales Experience Preferred
Specialized or technical educational requirements:· Ability to input data into a computer spreadsheet.· Ability to read, analyze, and interpret general business information.
Certification or licensing requirements:None
VI. Specialized equipment or machines used in the course of the duties of the position. Company Computer, ClubSoft register, printer, calculator, and standard office equipment and machines as required.
VII. Physical demands:While performing the duties of this job, the employee is regularly required to use hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk. The employee may occasionally be required to reach with hands and arms. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
VIII. Work Environment:The Spa Desk is located in the Lifestyle Center, which is the central area where guests/owners congregate. It is a very busy environment and will require the spa desk person to interact and assist others the majority of the time. The environment inside of the Spa is to remain tranquil and peaceful for those enjoying and working there.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
IX. Additional Remarks:Ability to work with minimum supervision and a high degree of autonomy.Must be reliable and punctual.
$15 hourly Auto-Apply 15d ago
Front Desk Representative
Non-Providers Careers 4.2
Front desk receptionist job in Crestview, FL
The FrontDesk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
Essential Duties and Responsibilities:
Perform job in accordance with Company Mission, vision and goals.
Provides exceptional customer service to patients and their families.
Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR).
Assists patients with Phreesia tablets and medical forms, as necessary.
Obtains patient emails for patient portal registration.
Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected.
Processes patient intake forms and schedules follow up appointments through EMR.
Schedules follow up appointments in accordance with insurance guidelines.
Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service.
As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
Makes appointments via telephone, patient portal and in-person.
Responsible for copying, barcoding, and scanning medical records, as needed.
Responsible for maintaining cleanliness of patient waiting area.
Prepares procedure packets.
Participate in and complete all required trainings and in-services.
Performs other duties as assigned.
Minimum Qualifications:
High School Diploma, or equivalent.
Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
Must have excellent written and oral communication skills, including exceptional customer service.
Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
Must be able to work individually as well as within a team.
Must be able to accurately collect and maintain money.
Must be able to follow both verbal and written instructions.
Must be able to work a flexible schedule.
Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
Must be able to multi-task and prioritize.
Must demonstrate extreme attention to detail.
Must possess strong organization skills.
Must be able to problem solve and use reasoning.
Must be able to meet predefined quality standards.
Must maintain and project a professional attitude and appearance at all time.
If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
If working in an ASC, must complete two (2)-step PPD.
Must complete all regulatory competencies in accordance with working in the ASC.
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications:
Associate s Degree from an accredited college or university.
One (1) year of prior experience working with an Electronic Medical Record (EMR).
Driving/Travel:
The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations.
$25k-33k yearly est. 4d ago
Hotel Front Desk Attendant
Home2 Suites
Front desk receptionist job in Crestview, FL
We are seeking an enthusiastic Hotel FrontDesk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values.
Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
$21k-28k yearly est. 50d ago
Receptionist - Fairhope
Cardiology Associates 4.7
Front desk receptionist job in Fairhope, AL
Job DescriptionSalary:
Receptionist -Baldwin County
Seeking full-time experienced medical receptionist with medical referrals experience. Job duties include patient registration, scheduling patient appointments, check-in/out. Obtaining referrals and checking for active referrals. Applicants must have the ability to multi-task, possess good communication skills and work well in a fast-paced office. The position requires applicants to be available to work at any of our offices in Baldwin County, which are located on the campuses of Thomas Hospital in Fairhope and South Baldwin in Foley. The applicant must be able to provide their own transportation to assigned location or between locations as needed. Previous medical office or hospital experience is preferred. Excellent benefits, competitive salary and pleasant working environment.
Daily Duties:
Welcome each patient with warmth and enthusiasm
Make sure our patients feel heard and helped whether in person or over the phone
Manage appointments using state-of-the-art software (don't worry, we will train you!)
Collaborate with a team that values your ideas on how to improve patient experience
Benefits:
Health and Dental Insurance
Paid Time Off, Paid Holidays, Paid Sick Days
Retirement Plan
Company Provided Life Insurance
Casual Fridays
Career progression
Location: Fairhope
$21k-25k yearly est. 5d ago
Front Desk Agent
Orange Beach Fairfield Inn & Suites
Front desk receptionist job in Orange Beach, AL
The Guest Service Representative works at the frontdesk of the hotel and provides service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
Duties and Responsibilities:
· Block incoming reservations based on guest requests and the availability of rooms to meet those requests.
· Block arriving reservations of all groups if deemed necessary, pre-register the rooms in the property computer system, place keys in envelopes and note the room number on the envelopes.
· Register all incoming guests, making sure that all pertinent information is obtained, registration card is completed, and the method of payment is established.
· Accept and record credit card and photo ID information on guest accounts in the hotel computer system.
· Assist as needed in other departments and areas including the Guest Breakfast, Housekeeping, Laundry, and property designated events.
· Maintain the cleanliness of the back office and frontdesk area.
· Anticipate guest needs, respond promptly, and acknowledge all guests in a timely and courteous fashion.
· Maintain a positive attitude.
· Address and resolve guest complaints in a timely manner to ensure guest satisfaction.
· Document all guest requests and concerns and communicate information to the personnel responsible for proper handling in a timely manner.
· Prepare a shift drop verifying the totals determined match the totals in the property management system.
· Maintain the confidentiality and security of proprietary company information, correspondence, reports, and files.
· Manage and document all Lost and Found items as directed by management's policies and procedures.
· Perform other duties as assigned by management.
· Follow and adhere to all standards and regulations set forth by your hotel and as directed by management.
· Be a Brand Ambassador of A&R's Culture, Mission, and Values.
Required Skills and Experience:
· Previous hospitality experience preferred but not required.
· Highly energetic and motivated individual
· Ability to take initiative and work with little direction.
· Excellent interpersonal communication skills with strong customer/client focus essential.
· Strong critical thinking skills
· Ability to work in a fast-paced, high-pressure environment.
· Ability to shift and manage multiple priorities.
· Result driven focus and ability to work through to completion in a timely manner.
Other Skills Required:
· Physical: Must be able to stand for periods of time; ability to lift to 25 lbs.; may require frequent bending, stooping, and kneeling
· Mathematical: Must be able to use basic mathematical techniques including percentages and ratios
View all jobs at this company
$24k-29k yearly est. 60d+ ago
Hotel Front Desk Attendant
Destin 3.8
Front desk receptionist job in Destin, FL
We are searching for an enthusiastic, service-focused hotel frontdesk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! CHOICE EXPERIENCE PREFERRED,
$24k-32k yearly est. 60d+ ago
Front Desk
Guardian Dentistry Partners
Front desk receptionist job in Foley, AL
We are looking for a dynamic, experienced FrontDesk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our frontdeskreceptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate ($16-20 per Hour)
Monthly Bonus Potential
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
$16-20 hourly Auto-Apply 27d ago
Medical office Front Desk
Northwest Florida ENT
Front desk receptionist job in Fort Walton Beach, FL
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
NORTHWEST FLORIDA ENT
Position: Front Office
**************
1 ENT surgeon, 1 Hearing aid specialist, 1 Physician Assistant, 2 Nurse Practitioner.
Allergy Clinic, Sleep Lab, and Physical Therapy.
General Summary of Duties: Responsible for a variety of clerical and greeting patients promptly to check in/out into a Practice Management System AthenaNet.
Essential Functions: Develop and maintain proficiency in the use of the Practice Management System AthenaNet.
Answer phones with a high call volume.
Welcoming patients into the practice with a positive representation.
Response to patient communication using phone calls, emails, secured text, and the AthenaNet portal.
Maintains files and records in a confidential manner.
Assist in the care and maintenance of department equipment and supplies.
Retrieves medical records request and referrals.
Demonstrates home sleep testing and proper uploading of data.
Performance Requirements:
Knowledge, Skills and Abilities. Knowledge of ENT medical terminology and office procedures.
Knowledge of English grammar, spelling and punctuation to type simple correspondence with patients.
Knowledge of basic arithmetic to make simple calculations for collecting payments, co-pays, and insurance allowable.
Skill in using computers and applications.
Ability to read, understand and follow oral and written instructions.
Ability to establish and maintain effective working relationships with staff.
Education: High school graduation or GED. Completion of medical terminology course preferred.
Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.
Physical/Mental Demands: Work may require some hand dexterity for office machine operation, frequent stooping and bending to files and supplies. Manual dexterity for using a calculator and computer keyboard.
We offer a competitive hourly rate commiserate with experience.
Experience:
Minimum of one-year work experience in a medical office setting preferred.
Benefits:
Health Benefits. (Health, Vision, Dental, Pet insurance, etc)
Paid Time Off (PTO) at employee discretion
Paid Clinic Holidays
401K
Schedule:
Monday to Friday 7 AM-5 PM. Four-day weeks (4/10's) are an option.
Work Location:
One location: 310 Racetrack Road NW, Fort Walton Beach, FL
$26k-34k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Fairfield By Marriott Inn & Suites Fort Walton Beach Hurlburt Area
Front desk receptionist job in Fort Walton Beach, FL
Job Description
The FrontDesk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
Compensation:
$14 - $15 hourly
Responsibilities:
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Field customer complaints when necessary
Work with the housekeeping staff to ensure rooms are ready for new guests
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Bookkeeping: keep accurate records of all hotel guest account information
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations
1+ year of hotel industry experience or related job preferred
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
High school graduate, GED recipient, or equivalent
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.
$14-15 hourly 23d ago
Front Desk Agent
Hampton Inn Foley, Al
Front desk receptionist job in Foley, AL
Job DescriptionThe FrontDesk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.Compensation:
$14 per hour
Responsibilities:
Operate hotel switchboard, take calls and provide information and transfer calls
Take reservations in person, via email, or over the phone, including group bookings.
Provide guests with information about hotel amenities, dining, and travel directions.
Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
Qualifications:
Proven customer service experience with a strong guest-focused mentality
Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Availability to work flexible schedules, including weekends and holidays.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
$14 hourly 5d ago
Front Desk Agent
Yedla
Front desk receptionist job in Foley, AL
Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
$24k-29k yearly est. 60d+ ago
Front Desk
Gulf Shores Holiday Inn Express
Front desk receptionist job in Gulf Shores, AL
The Guest Service Representative works at the frontdesk of the hotel and provides service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
Duties and Responsibilities:
Block incoming reservations based on guest requests and the availability of rooms to meet those requests.
Block arriving reservations of all groups if deemed necessary, pre-register the rooms in the property computer system, place keys in envelopes and note the room number on the envelopes.
Register all incoming guests, making sure that all pertinent information is obtained, registration card is completed, and the method of payment is established.
Accept and record credit card and photo ID information on guest accounts in the hotel computer system.
Assist as needed in other departments and areas including the Guest Breakfast, Housekeeping, Laundry, and property designated events.
Maintain the cleanliness of the back office and frontdesk area.
Anticipate guest needs, respond promptly, and acknowledge all guests in a timely and courteous fashion.
Always maintain a positive attitude.
Address and resolve guest complaints in a timely manner to ensure guest satisfaction.
Document all guest requests and concerns and communicate information to the responsible personnel for proper handling in a timely manner.
Prepare a shift drop verifying the totals determined match the totals in the property management system.
Maintain the confidentiality and security of proprietary company information, correspondence, reports, and files.
Handle and document all Lost and Found items as directed by management's policies and procedures.
Perform other duties as assigned by management.
Follow and adhere to all standards and regulations set forth by your hotel and as directed by management.
Be a Brand Ambassador of A&R's Culture, Mission and Values.
Required Skills and Experience:
Previous hospitality industry experience preferred but not required
Highly energetic and motivated individual
Ability to take initiative and work with little direction
Excellent interpersonal and communication skills with strong customer/client focus essential
Strong problem-solving skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Overtime may be required at times during the busy season as directed by management
Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
A passion for delivering exceptional levels of guest service
Other Skills Required:
Physical: Must be able to stand for periods of time; ability to lift to 25 lbs.; may require frequent bending, stooping and kneeling
Mathematical: Must be able to use basic mathematical techniques including percentages and ratios
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.
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$17k-24k yearly est. 60d+ ago
Front Desk Agent
Gulf Shores Red Roof Inn
Front desk receptionist job in Gulf Shores, AL
A & R Hospitality Group is looking for a FrontDesk Agent who can provide outstanding customer service and always maintains a positive attitude.
About A&R Hospitality Group:
A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at *****************
The primary role of the FrontDesk Agent is to work at the frontdesk of the hotel and provide service to hotel guests and clients. The FrontDesk Agent greets and checks in arriving guests and checks out departing guests. The FrontDesk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
We are looking for a candidate who has open availability and one with flexible hours.
We are in search of qualified candidates who can excel at the following:
∙ Always maintain a professional appearance
∙ Register all incoming guests and ensure all pertinent information is obtained
∙ Assist in other departments as needed
∙ Address and resolve guest complaints in a timely manner
∙ Block incoming reservations based on guest requests and room availability
∙ Block arriving reservations of all groups
∙ Maintain cleanliness of the back office and frontdesk area
∙ Anticipate guest needs to have superior guest service
∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include:
∙ Competitive pay
∙ Paid vacation time
∙ Hotel discounts
∙ Employee Assistance Program
∙ 401(k) - up to 4% company match
∙ Medical/Dental/Vision Insurance
∙ Supplemental Insurance Available
∙ Free Teladoc
A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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$24k-29k yearly est. 60d+ ago
Receptionist - Fairhope
Cardiology Associates 4.7
Front desk receptionist job in Fairhope, AL
Receptionist - Baldwin County
Seeking full-time experienced medical receptionist with medical referrals experience. Job duties include patient registration, scheduling patient appointments, check-in/out. Obtaining referrals and checking for active referrals. Applicants must have the ability to multi-task, possess good communication skills and work well in a fast-paced office. The position requires applicants to be available to work at any of our offices in Baldwin County, which are located on the campuses of Thomas Hospital in Fairhope and South Baldwin in Foley. The applicant must be able to provide their own transportation to assigned location or between locations as needed. Previous medical office or hospital experience is preferred. Excellent benefits, competitive salary and pleasant working environment.
Daily Duties:
Welcome each patient with warmth and enthusiasm
Make sure our patients feel heard and helped whether in person or over the phone
Manage appointments using state-of-the-art software (don't worry, we will train you!)
Collaborate with a team that values your ideas on how to improve patient experience
Benefits:
Health and Dental Insurance
Paid Time Off, Paid Holidays, Paid Sick Days
Retirement Plan
Company Provided Life Insurance
Casual Fridays
Career progression
Location: Fairhope
$21k-25k yearly est. 60d+ ago
Front Desk Coordinator - Pace
The Joint Chiropractic 4.4
Front desk receptionist job in Pace, FL
FrontDesk Wellness Coordinator - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized frontdesk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Compensation and Benefits
Starting pay: $15 per hour + Bonus
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly Auto-Apply 60d+ ago
Medical office Front Desk
Northwest Florida ENT
Front desk receptionist job in Fort Walton Beach, FL
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
NORTHWEST FLORIDA ENT
Position: Front Office
*************** ENT surgeon, 1 Hearing aid specialist, 1 Physician Assistant, 2 Nurse Practitioner.
Allergy Clinic, Sleep Lab, and Physical Therapy.
General Summary of Duties: Responsible for a variety of clerical and greeting patients promptly to check in/out into a Practice Management System AthenaNet.
Essential Functions:
Develop and maintain proficiency in the use of the Practice Management System AthenaNet.
Answer phones with a high call volume.
Welcoming patients into the practice with a positive representation.
Response to patient communication using phone calls, emails, secured text, and the AthenaNet portal.
Maintains files and records in a confidential manner.
Assist in the care and maintenance of department equipment and supplies.
Retrieves medical records request and referrals.
Demonstrates home sleep testing and proper uploading of data.
Performance Requirements:
Knowledge, Skills and Abilities. Knowledge of ENT medical terminology and office procedures.
Knowledge of English grammar, spelling and punctuation to type simple correspondence with patients.
Knowledge of basic arithmetic to make simple calculations for collecting payments, co-pays, and insurance allowable.
Skill in using computers and applications.
Ability to read, understand and follow oral and written instructions.
Ability to establish and maintain effective working relationships with staff.
Education: High school graduation or GED. Completion of medical terminology course preferred.
Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.
Physical/Mental Demands: Work may require some hand dexterity for office machine operation, frequent stooping and bending to files and supplies. Manual dexterity for using a calculator and computer keyboard.
We offer a competitive hourly rate commiserate with experience.
Experience:
Minimum of one-year work experience in a medical office setting preferred.
Benefits:
Health Benefits. (Health, Vision, Dental, Pet insurance, etc)
Paid Time Off (PTO) at employee discretion
Paid Clinic Holidays
401K
Schedule:
Monday to Friday 7 AM-5 PM. Four-day weeks (4/10's) are an option.
Work Location:
One location: 310 Racetrack Road NW, Fort Walton Beach, FL
How much does a front desk receptionist earn in Pensacola, FL?
The average front desk receptionist in Pensacola, FL earns between $21,000 and $36,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Pensacola, FL