Front desk receptionist jobs in Pittsburgh, PA

Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. Requirements Requirements Skills to be successful in the role would include: Knowledge of OnQ operating system a plus! Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Relevant training and experience and additional education preferred. CPR and first aid training preferred but can be trained.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Careers at Our Amazing Place. At The Children's Institute of Pittsburgh, we've built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we're forever proud of our team members who don't just make a career here - they make a difference. Job Title: Service Ambassador (Front Desk Attendant) Location: 1405 Shady Ave. Pittsburgh, PA 15217 (Sq. Hill) Schedule: Part Time Monday through Thursday 2pm - 7pm, Friday 12pm - 5pm The Service Ambassador serves as the first point of contact for clients at The Children's Institute, demonstrating a comprehensive understanding of clinical practices, workflows, and standards related to client care and business operations. This role involves providing a personalized service, responding to client inquiries, navigating care options, scheduling appointments, collecting payments, and ensuring seamless communication between clients and internal staff. The Service Ambassador is committed to delivering exceptional service that supports The Children's Institute's mission and values. Responsibilities Provide excellent personalized service. Be the first point of contact for clients at The Children's Institute regarding care navigation. Respond to client inquiries to promote CI comprehensive services to meet clients' needs or potential client needs. Schedule appointments, collect co-pays/deductibles and ensures that this information is available for client care providers and internal staff. Greet clients, caregivers, guests, and vendors professionally both in person and on the phone following care navigation and experience model guidelines. Demonstrate the ability to consistently operate standard office equipment such as telephones, computers, copiers, fax machines and other tools. Ensure steady operations of the telephone system, includes answering lines as needed, directing calls to appropriate staff, receiving and distribution of messages complete with all pertinent information. Accurately input client demographic and insurance information into EMR's Obtain initial prescriptions for all scheduled services per organizational guidelines. Complete timely data entry for no-shows, cancellations and arrived appointments as assigned. Help families navigate through systems of care! Qualifications High school diploma or GED preferred. Minimum of three years of healthcare or customer service experience required. Certification in CPR, First Aid, Child Abuse (training will be provided). Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance The Children's Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place - we can't wait to meet you! The Children's Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religious creed, AIDS or HIV status, disability, ancestry, age, gender, sexual orientation, gender identity or expression, genetic information, marital status, union membership, or veteran/military status in employment.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. At this time, the position requires three evening shifts and two overnight shifts. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. The ideal candidate for this position: Prior hospitality experience preferred, but not required. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listen, and communicate effectively. Hearing and visual ability to observe and detect signs of emergency situations Professional, positive attitude and actions when communicating with guests and team members. EOE/ M / F /D/V

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Kelly Services is currently recruiting for a Front Desk Receptionist for our client, a Global Healthcare Solutions leader in Monroeville, PA. This is a temp-to-hire opportunity and pays $15.00 per hour. Essential Duties and Responsibilities: L ooking for a person who can present a professional appearance, a calm and accommodating demeanor and be comfortable in a front desk position with lots of activity. Under close supervision of the designated manager or supervisor this person will operate multiple-call switchboard console and route calls to the appropriate person or location as well as perform general reception duties and related clerical tasks. Greets vendors customers job applicants and other visitors; admits authorized visitors and escorts to the proper office with the proper identification Establishes and maintains pertinent message and visitor logs Accepts packages and other front door deliveries and routes to the appropriate recipient or location Ensures that the front lobby remains neat and organized Develops and maintains cooperative, positive and professional working relationships with others May assist with a variety of scheduled and unscheduled projects occurring in the facility Complies with all appropriate policies procedures safety rules and regulations. Capable learning security and evacuation procedures quickly Required Experience and Skills: Two-year Associate's Degree in business administration, accountancy, sales, marketing, computer sciences, or similar vocations, or equivalent combination of experience and education 1-2 years directly related experience. Ability to communicate effectively both orally and in writing Strong interpersonal skills Strong organizational skills; attention to detail Ability to resolve issues quickly and efficiently Ability to represent a positive and professional image Knowledge in Microsoft Word, Excel and Outlook Term of Assignment: Temp-to-hire opportunity 8:00am-5:00pm Monday through Friday Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans

Love Talking to People? Turn That Energy Into a Career You'll Love! Are you someone who thrives on conversation, enjoys meeting new people, and loves being part of a fast-paced, upbeat environment? If you're the kind of person who brings positive energy wherever you go, we want you on our team! We're looking for a friendly, enthusiastic, and motivated team member who enjoys connecting with customers-both new and familiar-and is always ready to take on the day with a smile. What You'll Be Doing: Greeting and welcoming customers as they arrive at our showroom-you're the first impression! Managing a multi-line phone system and directing calls to the right departments. Answering calls promptly and professionally with a warm, helpful attitude. Supporting our sales consultants and managers with daily tasks to keep things running smoothly. Keep coffee station stocked and clean Help with other office duties(scanning, mailing, filing) Schedule: Full-Time or Part-Time Full- Time: Rotating 1st week 8-4 2nd week 12-8, rotation Saturdays Part-Time Monday - Thursday 4pm-8pm and Saturdays 9am -5pm *Pay Based on Experience* Why You'll Love Working With Us: A positive, fun, and supportive team environment Veteran team members who are ready to help you succeed Career growth opportunities and continuous training Recognition programs to celebrate your hard work Work-life balance that gives you time to recharge Perks & Benefits: Paid vacation and parental leave (including maternity leave) Employee discounts on services, parts, and vehicles 401(k) with company match Comprehensive medical, dental, and vision plans Paid company uniforms And so much more! Requirements What We're Looking For: A customer-first mindset Upbeat, personable, and professional attitude Must be at least 18 years old Valid driver's license with a clean driving record Must have computer skills

Beacon Behavioral Partners is seeking highly skilled and compassionate Medical Office Receptionist for The Nexus Group in Pittsburgh, PA (Squirrel Hill). Do you enjoy an environment of autonomy and accountability? Do you want to make a difference and add value to patient care in mental health? Do you like working in a team of professional, reliable, dedicated and positive people? Do you enjoy a fast-paced, dynamic work environment that requires you to wear different hats sometimes? If the answers are YES, then this position is for you! This is a unique opportunity to help shape the growth of the clinic and work with a team who appreciates a commitment to high quality patient care and professionalism. Who We AreBeacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients.Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, Texas, and Pennsylvania. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, The Medical Office Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Medical Office Receptionist do? (including but not limited to) As the medical office receptionist you will be responsible for greeting patients, scheduling appointments, answering phone calls, managing patient records, verifying insurance information, collecting payments, and making sure the smooth operation of the front desk, acting as the first point of contact for patients while maintaining patient confidentiality and providing a welcoming atmosphere. Responsibilities Essential duties and responsibilities (including but not limited to) Manage patient appointments, providers' schedules Processing and scheduling new patient intakes Checking in and outpatients Manage patient questions, requests Verifying insurance benefits Manage Transcranial Magnetic Stimulation (TMS) therapy sessions (training will be provided) Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA Engage in various clerical functions as needed, such as scanning, filing, etc. Help drive continued clinic expansion Qualifications Highschool Diploma or GED. One year of experience in healthcare outpatient services is preferred. Customer service and/or administrative experience preferred Health care, hospitality experience preferred Experience in a small office environment preferred Experience with Spravato is a plus Physical Demands: This position primarily involves sitting for extended periods. This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday-Thursday:8:00 am - 3:00 pm Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed Benefits Health, Dental and Vision Insurance (Full-time employees) Healthcare Spending Account Paid Time Off 401k Voluntary Life & Disability Insurance Employee Assistance Program Referral Program Employee Discount Program Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! Hand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Pittsburgh-East Liberty location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day. We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities Meet membership sales goals Detailed knowledge of the menu of services dont worry, well train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Uphold spa cleanliness standards and various other duties as assigned Whats in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards? Spa Membership Sales Associate Qualifications: Capable of working flexible hours (evenings and weekends required) Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge Critical thinking skills, including conflict resolution Excellent verbal and written communication Must be exceptionally organized and have great attention to detail Must be a strong team player with the ability to work independently with minimal supervision Experience with Zenoti software a plus Job Type: Full-time / Part-time Additional Compensation: Commission Bonuses Store Discounts PTO Health Benefits

Who we are Pittsburgh Spay & Vaccination Clinic is hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday through Friday - fluctuating hours anywhere from 8:00 am - 8:00 pm Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Pittsburgh Spay & Vaccination Clinic is looking for a full-time, established veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care. We've put together some pretty sweet benefits to keep life awesome, including: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Duties include: Greet clients and manage check-ins and check-outs with professionalism and warmth Answer and direct multi-line phone calls, schedule appointments, and relay messages Process payments and maintain accurate client and patient records Communicate effectively with clients about services, policies, and pet care instructions Support daily clinic operations by assisting with filing, invoicing, and light cleaning All of our team members should be ready to: Let your passion for pets and veterinary care shine every day! Be positive! Because with the right cattitude, anything is pawsible. Share your knowledge, skills, and experiences with others. Enjoy yourself! If you're not having fun, you're doing it wrong. Process the confidence to own tasks and responsibilities to deliver positive outcomes. What's in it for you: Employee benefits that strengthen both the body and mind Occasional coffee runs, ice cream parties, and meals on us! No nights, on-call shifts or holiday hours Mentoring and support as you grow and advance your career - The more you know, the better off we all are! Come join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners! We can't wait to meet you, so apply today! Diversity, equity, and inclusion are core values at Pittsburgh Spay & Vaccination Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Pittsburgh Pain Physicians in Cranberry Twp and Beaver, Pa is looking for a Front Office Medical Receptionist to join our 6 person strong team. We are a private interventional pain management practice with 2 board certified physicians. We are patient-focused with high standards of care and an emphasis on customer service. Our ideal candidate must be dependable and well organized, have great attention to detail and excellent people skills, and be both punctual and thorough. They must also have the ability to work independently, multi-task, and incorporate feedback as needed. Responsibilities Include: Check-in patients, verify and update all information in electronic health record and collect co-payments Check-out patients, scheduling necessary appointments and providing resources to patients Answering calls and providing pertinent information. Retrieve faxed data and appoint appropriately. Triaging medical calls to nurses on-site. Benefits Health Insurance Dental insurance Vision insurance Disability insurance SIMPLE IRA retirement plan SIMPLE IRA Retirement plan matching Flexible schedule Paid time off Qualifications Exceptional attention to detail Ability to organize and create orderly systems Experienced in computer technology that includes excel, google docs, and social media marketing Excellent time management skills and ability to multitask and prioritize work Social perceptiveness and service oriented Excellent verbal communication skills Strong organizational and planning skills Strong customer service skills Schedule: Monday to Friday 8AM-4PM Travel required between offices No weekends We are looking forward to reading your application.

Full-time Description Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. Requirements Requirements Skills to be successful in the role would include: Knowledge of OnQ operating system a plus! Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Relevant training and experience and additional education preferred. CPR and first aid training preferred but can be trained.

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! Hand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day. We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities Meet membership sales goals Detailed knowledge of the menu of services dont worry, well train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Uphold spa cleanliness standards and various other duties as assigned Whats in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards? Spa Membership Sales Associate Qualifications: Capable of working flexible hours (evenings and weekends required) Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge Critical thinking skills, including conflict resolution Excellent verbal and written communication Must be exceptionally organized and have great attention to detail Must be a strong team player with the ability to work independently with minimal supervision Experience with Zenoti software a plus Job Type: Full-time / Part-time Additional Compensation: Commission Bonuses Store Discounts PTO Health Benefits

Benefits: 401(k) Employee discounts Night Auditor/Guest Services Job Title: Night Auditor/Guest Services Department: Front Desk Reports To: General Manager FLSA Status: Non-Exempt Position Summary: The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift. The Night Auditor is also responsible for being the Acting Manager On Duty (MOD). Essential Duties and Responsibilities: Keeping hotel financial records in order Verifying that all accounts are balanced and supported by documentation Checking guests in and out of the hotel Responding to Guests needs, request, and complaints Answering the phone and making reservations Summarizing each nights operations and listing any follow up tasks for management Performing duties on a daily checklist Knows al emergency procedures for hotel and guest safety Acting as the Manager on Duty (MOD) during hours when no MOD is available Complete knowledge of hotel operating policies and procedures Wash, Dry, and Fold Laundry Set up, Cook, and Clean for daily guest breakfast Competencies: To perform the job successfully, an individual should demonstrate the following. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Adaptability Adapts to change in the work environment. Manages competing demands, Accepts criticism and feedback. Changes approach or method to best fit the situation. Cooperation Establishes and Maintains effective relationships. Exhibits tact and consideration. Displays a positive outlook and pleasant manner. Helps and supports co- workers. Works cooperatively in group situations. Works actively to resolve conflict. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions. Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Quality - Fosters quality focus in others. Improves processes. Measures key outcomes. Sets clear quality requirements. Solicits and applies customer feedback. Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement below is representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Ability: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations. Software Skills: Working knowledge of MS Office: Knowledge of hotel management software (PMS) Certificates and Licenses: N/A Supervisory Responsibilities: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a hotel environment. Shifts may include weekends and holidays. The role routinely uses standard cleaning equipment that is found in hotel laundry rooms. The role routinely uses standard kitchen and bar equipment. Will work around chemicals and must be able to read labels as well as measure proper amount of chemicals to be used in washing procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires ordinary conversation, hearing, and visual acuity. Bend, squat, kneel, twist and reach repetitively. Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary. Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls. Employee must occasionally lift and/or move up to 50 pounds. Employee must be able to climb several flights of stairs property is not equipped with an elevator. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their manager.

Job DescriptionHotel front desk reception. Tasks will include guest interaction during check-in and check-out as well as general assistance and inquires so good communication skills are key. The ability to multitask and attention to detail are highly beneficial in this role. Weekend and holiday availability is preferred. Reliable transportation is a must. This position has a base rate and available commission opportunities. Application in person at Super 8 Hotel, 7099 Big Beaver Boulevard, Beaver Falls PA is preferred.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $11 - $13 hourly Responsibilities: Bookkeeping: keep accurate records of all hotel guest account information Work with the housekeeping staff to ensure rooms are ready for new guests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Mitigate customer complaints as needed Qualifications: Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Has experience answering telephone calls and troubleshooting stressful situations Must have graduated high school, received a GED or equivalent Exhibits working knowledge of Microsoft Office and reservation management systems About Company 1150 Banksville Rd Pittsburgh, PA, 15216