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Front desk receptionist jobs in Richmond, VA

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  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Front desk receptionist job in Brandermill, VA

    Sycamore Veterinary Hospital has an opportunity for a Veterinary Receptionist to join our team! Shift Details: Full-time position, working either three 12-hour shifts, four 10-hour shifts, or five 8-hour shifts. Clinic hours are Monday-Friday from 8am-6pm and Saturday from 8am-2pm. For more than 30 years, Sycamore Vet has been proud to provide the most compassionate veterinary service to the Greater Richmond community. Our team of doctors and Licensed Veterinary Technicians bring a diverse knowledge of veterinary care to our patients and work together to give our patients the best possible care. Benefits we offer: * Industry leading pay * Employee discount for veterinary care for your furry family members * Medical, vision and dental benefits package for full-time employees * 401k retirement plan options with company match for all staff over 21 years old * A yearly scrub/uniform allowance for all employees * Flexible schedule options * Paid time off and paid holidays for full-time employees * Short-term disability insurance provided to all full-time employees * Life insurance and other benefit options are also available for full-time employees * Education discount for all staff who desire to become an RVT/CVT/LVT through the Penn Foster Online program (some eligibility requirements) * Free virtual yoga, fitness, and meditation classes for all employees * Free virtual registered dietitian lead wellness, nutrition, and cooking classes for all employees * Customized learning and developmental opportunities Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • General Clerk III

    LB&B 4.3company rating

    Front desk receptionist job in Richmond, VA

    LB&B Associates, Inc. provides services to some of the most formidable and exacting customers in the world - customers in the Federal and State Government, Fortune 500 companies, and other commercial firms - who require the support and services of highly motivated, skilled, and experienced personnel. Our 1,000 employees and associates across the USA, have helped us build an enviable national reputation for outstanding customer service and professional performance. Company offers mandatory life Insurance, short / long-term disability insurance, and optional medical, dental and vision insurance. 401k w/ matching, tuition reimbursement program, paid vacation, and paid sick leave. LB&B Associates Inc. is currently seeking a General Clerk III to support operations located at the Spottswood W. Robinson III and Robert F. Merhige Jr. U.S. Courthouse in Richmond, VA. Reporting directly to the Project Manager, you'll play a key role in supporting our administrative functions and ensuring smooth daily operations. Position reports to the Project Manager. Must be willing to work Monday - Friday, 6:00 am - 2:30 pm, or 9:30 am - 6:00 pm as needed. Must have a minimum of five (5) years related office administrative experience and a High School Diploma or G.E.D. required. Duties for the position include. Typical duties include operating a multi-line phone system, assisting in a variety of administrative matters; maintaining financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; handling/adjusting complaints. Must be highly proficient using Microsoft Office (Word, Excel, PowerPoint, Outlook) and will be required to learn the GSAs NCMMs system of preventive maintenance tracking. Maximo CMMS software experience is a plus. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law. Please see job description.
    $29k-35k yearly est. 39d ago
  • Front Desk Agent

    State Metal Industries 3.9company rating

    Front desk receptionist job in Richmond, VA

    We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-32k yearly est. Auto-Apply 59d ago
  • Lead Front Desk Receptionist

    Hallmark Youthcare Richmond

    Front desk receptionist job in Richmond, VA

    As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care. Under general supervision of the HR Director, the Receptionist acts as first contact for all visitors; issuing visitor badges as appropriate, directing visitors and advising them of facility procedures and rules. The Receptionist will maintain the lobby area, assuring availability of daily newspapers and magazines, coffee station functionality and supplies, and cleanliness of the entrance area. Shift - 8:30am-5pm Monday-Friday Pay: $15.00-$17.00 per hour Duties: Answer incoming calls, page clinicians and staff, maintain appropriate notices to staff and residents via the intercom system; announce emergency and drill notices, and assist in collecting data related to drills Connect all resident calls to appropriate resident phones, after verifying callers approval level Ensure visitors sign in on appropriate confidentiality log; distribute visitor badges, and ensure visitors entering facility units are on approved lists Maintain current log books for all functions requiring tracking, i.e. keys, vehicles, sign-outs, cabs, court scheduling, appointment announcements etc. Maintain meal ticket process and sales Maintain professional relationships with fellow employees in a courteous, friendly manner Conduct all work activities with respect for the rights and wishes of residents, visitors, families and fellow employees Maintain confidentiality of facility and resident information at all times Competencies: Excellent customer service skills; excellent verbal and writing skills Ability to follow policies and procedures closely, especially related to residential safety standards and phone call practices Capable of multi-tasking in a high energy environment Ability to maintain public customer service in a professional, friendly, calm and courteous manner; ability to manage difficult customer service situations Microsoft Office Applications knowledge (Windows e-mail, Excel, Word, etc.) Physical Demands: The employee must have the ability to: speak and hear, sit, climb, balance, stoop, kneel, crouch, and reach with their hands and arms. Wear personal protective equipment, when necessary. The employee must have the ability to frequently lift and move up to 15 lbs. Requirements: High School diploma or GED required, OR certificate from college or technical school Previous experience as a receptionist, greeter, clerical assistance, or similar role Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Overtime Application Question(s): Please confirm you are available to work the 8:30am-5pm shift Monday-Friday, by entering "Yes", below. Please provide a range of your hourly salary expectations for this role. Education: High school or equivalent (Preferred) Experience: customer service: 1 year (Required) Work Location: In person
    $15-17 hourly 60d+ ago
  • Clinic Front Office Receptionist - Richmond, VA

    Konnections Staffing

    Front desk receptionist job in Richmond, VA

    Clinia Front Office Receptionist/Administrative Assistant - Richmond, VA Schedule 8:30/9:00AM - 5:30/6:00PM About TASKids We focus on the individualized needs of the individual and work in concert with the family and others involved for cohesive services. Come be a part of the most innovative agency around. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview. Required skills: Front Office receptionist skills with strong admin and scheduling experience Friendly, outgoing with focus on customer service. Enjoys working with children/pediatrics population Bilingual - Spanish and English, preferred Excellent phone skills - able to Multitask and screen call Strong Team Player Computer skills - Excel, Word, database management Attention to detail Maintains confidentiality and professional boundaries Excellent Organization skills Responsible, Accurate and Dependable Meets all deadlines and works well independently Maintain positive and enthusiastic attitude toward work Problem solving skills EMR and insurance knowledge a plus NPA software experience is a plus Duties: Greeting/welcoming patients Scheduling and checking in patients Taking inquiry calls/collecting accurate information Answering phones Assisting with ensuring the clinic is organized Liaison with clinical team to meet needs of clients and staff Benefits Offered: Hourly Pay Range $18.00 - $22.00 Depending on Experience and Education Dental, Medical, Vision We offer Paid Time Off and Health Benefits to full and Part Time Employees. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.
    $18-22 hourly 60d+ ago
  • Front Desk Agent | Full-Time

    Omni Hotels & Resorts

    Front desk receptionist job in Richmond, VA

    Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol. Omni Richmond's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. The starting rate for this position is $17/hour. Responsibilities •Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures •Empathetically listen to guest inquiries and provide appropriate responses •Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) •Block rooms in the computer and follow through on designated requirements •Pre-register designated guests and prepare key packets •Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) •Maintain confidentiality of all guests and hotel information •Employ attention to detail in order to ensure security of guest room access. •Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments •Maintain guest history files on all guests •Accommodate room changes expediently •Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction •Issue safe deposit boxes to guests and ensure security of key •Monitor, send and distribute guest faxes •Generate, print and distribute daily and weekly reports •Resolve discrepancies on the room status report with Housekeeping •Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications • Ability to work a flexible schedule including afternoon, evening and weekend shifts is required. • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone •Ability to accurately and efficiently input information into computer systems •Ability to work cohesively with co-workers both within and outside of your department •Ability to compute accurate mathematical calculations •Ability to think clearly, quickly and make concise decisions •Ability to prioritize, organize and follow up •Ability to work well under pressure, dealing with many arrivals and departures within a short period of time •Previous customer service experience •Previous hotel front desk experience is strongly preferred •Previous cashiering experience is preferred •Fluency in a foreign language is preferred •Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $17 hourly Auto-Apply 7d ago
  • Front Desk Agent

    Graduate Hotels 4.1company rating

    Front desk receptionist job in Richmond, VA

    Quirk Hotel is seeking an energetic, experienced, and hands on Front Desk Agent to join our team! Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Quirk Hotel you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Quirk Hotel provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $25k-29k yearly est. 3d ago
  • Front Desk Specialist

    Lange Recruiting

    Front desk receptionist job in Richmond, VA

    Join Our Friendly and Supportive Endocrinology Practice! Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate. Key Responsibilities of the Front Desk Associate include: - Greet and assist patients with check-in and check-out - Schedule appointments efficiently - Process co-payments - Answer and direct phone calls - Handle pre-authorizations and manage referrals - Enter patient demographic information - Perform other general office tasks as needed Qualifications for the Medical Front Desk Associate include: - Previous experience in a medical office setting (preferred) - Strong computer proficiency - Excellent communication and multitasking skills - Friendly and outgoing demeanor - Familiarity with eClinicalWorks (a plus) We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!
    $26k-34k yearly est. 60d+ ago
  • Front of House Receptionist

    Rob Peetoom

    Front desk receptionist job in Williamsburg, VA

    Rob Peetoom Williamsburg Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim. Who are we? From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries. We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan. In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve. What is the role? As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you. Key Responsibilities: Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees. Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority. Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book. Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries. Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions. Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco. Team Leadership: Lead and guide salon assistants, fostering a supportive environment. Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work. Flexible Availability: Ability to work a flexible schedule, including weekends and nights. Customer Service: Handle customer complaints with grace and professionalism. Organizational Skills: Exhibit excellent organizational and communication skills. Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system. Work Hours: This role can be full-time or part-time, depending on your availability. Compensation and Benefits: Hourly Wage: $18 per hour. Product Discounts: Enjoy exclusive discounts on our premium products. Complimentary Services: Receive complimentary salon services as part of our employee appreciation program. Professional Development: Opportunities for ongoing training and career growth within our expanding company. Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting. Flexible Schedule: Options for full-time or part-time work to suit your availability. Sick Pay: Sick pay is covered. Vacation Pay: Vacation pay is available for full-time employees. How to Apply: Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************. Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. Apply now
    $18 hourly Easy Apply 60d+ ago
  • Front Desk Agent (Fulltime evening shift)

    Richmond Marriott Short Pump

    Front desk receptionist job in Glen Allen, VA

    Your next destination is here. Build your career at Commonwealth Lodging. OUR COMPANY CULTURE We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute. OUR COMPANY CORE VALUES Team First, Own It, Relationship Oriented, Professionalism, Integrity. FRONT DESK AGENT - POSITION OVERVIEW As a Front Desk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position. This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success. EDUCATION & EXPERIENCE High School Diploma, GED, or equivalent work experience. Computer skills required; familiarity with Microsoft Office preferred. 1-2 years of experience as a Guest Service Agent preferred. Strong English communication skills, both written and verbal. Experience with hotel property management systems preferred. Cash-handling experience preferred. PHYSICAL REQUIREMENTS Ability to lift and transport at least 25 pounds. Ability to push/pull carts or equipment weighing up to 100 pounds. Ability to perform a range of physical movements throughout the work areas. Ability to stand and maintain well-paced mobility for up to 8 hours. Ability and willingness to work a varied schedule, including nights, weekends, and holidays. JOB RESPONSIBILITIES Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities. Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries. Answer telephone calls within 3 rings using proper etiquette and approved greetings. Verify guest information at check-in and check-out while maintaining strict confidentiality. Communicate relevant guest information to appropriate departments (e.g., special requests, amenities). Verify method of payment and accurately process all transactions. Work closely with Housekeeping to resolve room status discrepancies. BENEFITS Competitive pay based on experience Health, dental, and vision insurance Short-term and long-term disability Paid time off and holiday pay Employee referral bonuses 401(k) retirement plan Hotel and travel discounts Opportunities for training, development, and career advancement Supportive leadership and a team-focused environment
    $25k-31k yearly est. 30d ago
  • Receptionist / Front Desk Kennel support

    Pet Resort at Greenspring

    Front desk receptionist job in Williamsburg, VA

    Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Light housekeeping is also expected (maintain the lobby, help with laundry, etc.) Front desk support is highly interactive with dogs and cats & helping customers drop off and pick up. Support with doggy daycare as needed. Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift; experience preferred If you love working with animals and are customer oriented- this job is for you! Requirements Responsible, friendly and outgoing Able to multi-task and be highly organized Prioritize customer needs Able to use computer software and payment system Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning Work with many different types of dogs and cats Able to work weekends and holidays
    $26k-33k yearly est. 12d ago
  • Front Desk Receptionist - Williamsburg, VA

    Rodgers and Rodgers Consulting

    Front desk receptionist job in Williamsburg, VA

    Job DescriptionBenefits: Competitive salary Wellness resources Paid time off Benefits/Perks Great Work Environment Competitive Compensation We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families. Responsibilities: Greet and welcome veterans, visitors, and staff in a courteous and professional manner. Verify patient demographics and provide intake forms. Manage the appointment calendar and sign-in sheets efficiently. Assist veterans with completing necessary forms and paperwork as needed. Perform basic screening checks such as temperature or blood pressure checks Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed. Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing Maintain a clean and organized office space. Order office supplies and keep inventory of stock Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations. Answer phone calls and emails promptly and direct them to the appropriate person or department. Maintain office security by following safety procedures and controlling access via the reception desk Adhere to all HIPAA regulations and patient confidentiality guidelines. Qualifications/Requirements: High school diploma or higher. Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred. Proven experience as a receptionist or in a customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Excellent customer service skills Attention to detail This is a part-time position providing 15-20 hours a week.
    $26k-33k yearly est. 13d ago
  • Front Office Support

    Diamonds Direct 3.9company rating

    Front desk receptionist job in Glen Allen, VA

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? · Investment in your career development · Empowering you to take control of YOUR own career path within Diamonds Direct · Exposure to all other departments within our organization · A family-oriented culture unlike any other · Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? · Always keeping the customer first and providing top notch, luxurious experience · The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) · Well organized and a keen eye for detail · Ability to multi-task · Professional demeanor and appearance · A natural talent for customer service · Ability to maintain composure in a high pressure, fast-paced environment Requirements · Previous customer service/front desk experience o Experience in a luxury retail environment preferred · Excellent oral communication skills · Proficient computer skills · Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $29k-35k yearly est. Auto-Apply 47d ago
  • Agent Front Desk

    IHG Career

    Front desk receptionist job in Petersburg, VA

    Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $17.8 hourly Auto-Apply 7d ago
  • Front Desk Patient Coordinator

    Sole Foot and Ankle Incorporated

    Front desk receptionist job in Mechanicsville, VA

    Job DescriptionWe are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals. KEY RESPONSIBILITIES: Greet patients warmly and professionally, addressing their needs with empathy and efficiency. Be open to learning and performing new tasks that may arise, adapting to the dynamic needs of the workplace. Ensure the reception and processing of established and new patients, including gathering and verifying personal and insurance information. Present patients with the HIPAA Notice of Privacy Practices and ensure proper documentation. Assist patients with medical history and consent forms, ensuring all paperwork is completed and confidentiality is maintained. Conduct insurance verification and handle related documentation. Enter patient information into the electronic health record (EHR) system while maintaining data security. Confirm and schedule patient appointments, providing necessary appointment details. Notify medical staff of patient arrivals and hand over completed paperwork as needed. Address patient inquiries and provide relevant informational materials about the practice. Conduct end-of-visit procedures, ensuring patients receive all necessary follow-up information. QUALIFICATIONS: Previous experience in a similar role, preferably in a podiatry or healthcare office. We are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals. The Front Desk Coordinator will be responsible for providing exemplary patient services, managing the reception area, and maintaining patient confidentiality in compliance with HIPAA regulations. This role involves handling all necessary information and paperwork efficiently and serving as the first point of contact for new and returning patients. The candidate should demonstrate strong organizational skills and the ability to create and manage Standard Operating Procedures (SOPs) effectively.
    $26k-34k yearly est. 4d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk receptionist job in Mechanicsville, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $26k-34k yearly est. 27d ago
  • Front Desk Associate

    Dermatology Associates of Virginia 4.6company rating

    Front desk receptionist job in Mechanicsville, VA

    S ummary/Objective The Front Desk Receptionist is the first point of contact with our patients. The Receptionist will be responsible for greeting and checking in and checking out of patients, answering incoming calls, assisting with scheduling of new appointments, answering patient concerns, handling money andprocessing credit cards, requisition of supplies, as well as additional clerical duties. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Greet patients in a pleasant and positive manner. · Obtain new patient information to include HIPAA forms. · Scan insurance card (s). · Enter new patient information in computer system. · Update information in the computer system for all established patients with appointments as they present to the front desk. · Schedule follow up appointments. Maintain appointments in computer system. · Answer phones and take messages for nurse staff and physicians. · Check patients out and collect applicable fees (copays, account balances, etc.). Write receipts for all monies received. · Print schedules for the following day. · Advises “ordering receptionist” of office supply needs when low. · Pull and/or prepare patient charts for upcoming appointments when needed. · Maintain reception area in an orderly fashion. · Performs other duties as requested by providers, administrator or supervisor. · Knowledge of general collection procedures and techniques. · Ability to establish priorities, work independently, and proceed with objectives without supervision. · Ability to handle and resolve recurring problems. · Basic understanding of how to use our computer system. · Conscientiousness, patience and flexibility, honesty, and reliability as shown by references and work history. · Must have excellent communication skills to deal with other employees and patients in a professional and positive manner. Competencies Flexibility Communication Proficiency Collaboration Skills Patient Focus Technical Capacity Supervisory Responsibility This role has no supervisory responsibilities. Employee reports directly to FrontOffice Supervisor and Clinical Administrator. Work Environment This job operates in a professional medical office environment within a clinical setting. It also utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demand s The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. This position may require reaching above shoulder height or below the waist or lifting as required to file documents throughout the workday. Perform tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, use of a computer and using general office equipment - fax machines, telephones, copiers and scanners. Must have ability to communicate, through sight, hearing, and speach to perform assigned tasks and maintain proper job safetyconditions. Demonstrate cognitive ability to : Follow directions and routines Work independently with appropriate judgment Exhibit spatial awareness Read words and numbers Concentrate, memorize, and recall dentify logical connections and determine sequence of response Position Type and Expected Hours of Work This is a full-time position. Days and typical hours of work are Monday through Thursday, 7:30 a.m. to 5 p.m. and Friday 7:30 a.m. to 12:45 p.m. Travel No travel is expected for this position within first six months of employment. Travel is possible thereafter to fulfill any workforce shortages at the Practice's other clinical sites. Required Education and Experience High school diploma or GED diploma. Preferred Education and Experience Previous medical receptionist experience preferred. Additional Eligibility Qualifications None required for this position. Work Authorization/Security Clearance Must be authorized to work in the United States of America. Must acknowledge and agree to comply with the Practice's policies including the drug and alcohol policies. Other Duties Please note this job description is representative and not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.
    $25k-31k yearly est. Auto-Apply 13d ago
  • Medical Office Receptionist

    Hampton Roads Foot and Ankle

    Front desk receptionist job in Williamsburg, VA

    Benefits: 401(k) matching Dental insurance Health insurance Paid time off We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices. Your Responsibilities( to name a few): Welcoming/Greeting Patients and Visitors in the Practice Scheduling Office Appointments Overseeing multiple physicians schedules Answering Multiple Phone Lines Obtaining revenue, such as collecting co-pays and patient balances Optimizing Patient Satisfaction What we are looking for: 1+ years experience in a Medical Setting You're compassionate about helping others You're team focused Your work ethics are exemplary Good-to-have-Skills: Attention to patient care Flexibility Detailed orientated Quality Focused Trustworthy Required/Desirable Skills: Proficient with technology Experience with EMR Systems Ability to de-escalate distributive patient behaviors Perks: Paid time off Yearly scrub allowance Retirement Plan offered with a percentage match Paid Holidays Continuous Education opportunities Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
    $26k-34k yearly est. 2d ago
  • Welcome Center Front Desk Coordinator

    Spinnaker Resorts 3.5company rating

    Front desk receptionist job in Williamsburg, VA

    DEPARTMENT: King's Creek Tour DeskTITLE: Coordinator REPORTS TO: Office Manager, Tour Desk WHO WE ARE Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team? JOB DESCRIPTION SUMMARY The position is responsible for overseeing the daily operations of the Welcome Center and Tour Reception desk(s). Present a cordial and professional manner to guests and provide excellent customer service maintaining a pleasant working atmosphere. DUTIES AND RESPONSIBILITIES Perform all operational opening and closing functions for the Welcome Center and/or Tour Reception desks Reconfirm arrivals via phone and prepare arrival packets Update guest demographic information in SPI Check in all guests arriving on “mini vac” packages Qualify guests upon arrival Obtain referrals from tours and “mini vac” arrivals Distribute gifting premiums to pre-gifted tours Greet all inbound tours Record sales attendance Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate Perform audits of premiums to ensure control of inventory Check in/out tours, data enter sales personnel and update tour information in SPI Perform data entry audits of tour information and distribution of gifts in SPI for accuracy Sell tickets & make reservations at area restaurants and attractions Send daily recap reports Promote and encourage a teamwork environment daily Participate in company trainings as requested Cover other tour desks and locations if necessary or as seasonal volume shifts Provide excellent hospitality and customer service to all property guests Maintain open and positive communication with other site departments such as sales, marketing, and operations to ensure resolution of any customer issues Perform other related duties & special projects as requested by manager Maintain an appropriate and neat appearance of the daily uniform KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED HS Diploma or GED equivalent. Significant experience may substitute for education Ability to establish priorities, work independently, and proceed with objectives Ability to communicate effectively, both orally and in writing Excellent computer skills to include MS Office Attention to detail Positive and friendly attitude Maintain an organized and professional workspace Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness Flexibility on availability - the ability to switch work schedule based on seasonal volume and/or coverage for co-workers Ability to adapt to changing environment OPTIONAL SKILLS A PLUS Knowledge of Spinnaker Resorts and/or the timeshare industry Hospitality experience a plus Prior experience in sales/customer service WORKING CONDITIONS AND ENVIRONMENT Physical Demands: Primary functions require sufficient physical ability and mobility to work in a front desk setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 30 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Vacation: Vacation is generally unavailable during peak time. Memorial Day through Labor Day Working Conditions: Full time position. Varied work schedules to include evening, holiday, and weekend hours. Occasional overtime may be required based on business demands. Environment: Work is performed primarily in a fast-paced environment with frequent interruptions. BENEFITS (if eligible) Weekly Pay and Direct Deposit Health Insurance (Medical/Vision/Dental) Company-Paid Life Insurance Paid Time Off (PTO) Program Paid Vacation and Holiday Pay 401 (K) Retirement Plan with a Company Match (based on eligibility) Employee Wellness Programs Fitness Center Reimbursement Ongoing Professional Development Opportunities Employee Family & Friends Discounted Stays Various Employee Discounts (Local Businesses and National Retailers) Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party) Company-Supplied Uniforms and Equipment (Applicable Positions) Flexible Work Schedules
    $27k-33k yearly est. 4d ago
  • Front Desk Receptionist (Part Time)

    Hallmark Youthcare Richmond

    Front desk receptionist job in Richmond, VA

    As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care. Under general supervision of the HR Director, the Part -Time Receptionist acts as first contact for all visitors, issuing visitor badges as appropriate, directing visitors and advising them of facility procedures/rules. Maintain lobby area, assuring there are daily newspaper and magazines available, and the coffee station is fully stocked. Answers all incoming calls, pages clinicians and staff, maintains appropriate notices to staff and residents via the intercom system. WE ARE A DRUG FREE EMPLOYER Schedule: (same schedule - every other weekend - Saturday and Sunday): 9:00 a.m. - 2:00 p.m. or 2:00pm-8pm Pay: $13.00 hr. Duties: Page staff and clinicians as deemed appropriate and/or as requested. Overhead page (using intercom system) in the event of emergency/codes notices. Connect all resident calls to appropriate resident phone after verifying caller on approved list. Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges and ensures any visitor going to unit is on approved list. Maintain current logbooks for all functions requiring tracking, i.e., keys, vehicles, sign-out, cabs, Executive Dining Room, etc. Maintains meal ticket box for sale of meal tickets. Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input. Conducts all work activities with respect for rights and wishes of residents, visitors, families and fellow employees. Maintains confidentiality of all Facility and resident information at all times as observed by peers and management. Competencies: Must have ability to follow oral and written instructions. Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations. Microsoft Office Applications/Software Ability to pass a background check and drug screening. Requirements: High School diploma or GED certification required OR one year certificate from college or technical school. Previous experience in a receptionist, clerical, or similar role.
    $13 hourly 6d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Richmond, VA?

The average front desk receptionist in Richmond, VA earns between $23,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Richmond, VA

$29,000

What are the biggest employers of Front Desk Receptionists in Richmond, VA?

The biggest employers of Front Desk Receptionists in Richmond, VA are:
  1. Hallmark Youthcare Richmond
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