Front desk receptionist jobs in Richmond, VA - 220 jobs
All
Front Desk Receptionist
Front Desk Agent
Front Desk Coordinator
Medical Receptionist
Receptionist
Front Desk Attendant
Clerical Worker
Medical Receptionist - No weekends, day shift, full benefits, 401k matching!
Eye Care Partners 4.6
Front desk receptionist job in Richmond, VA
Company: Commonwealth Eye Care Associates Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Henrico, VA A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$37k-43k yearly est. Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
Front Desk Team Member
Chenmed
Front desk receptionist job in Richmond, VA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
**PAY RANGE:**
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 3d ago
Front Desk Agent
State Metal Industries 3.9
Front desk receptionist job in Richmond, VA
We are looking to add an upbeat FrontDesk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel FrontDesk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-32k yearly est. Auto-Apply 60d+ ago
Receptionist/Clerical
Atwork-Richmond South 3.8
Front desk receptionist job in Manchester, VA
Job Responsibilities: - Utilizing strong problem-solving skills to efficiently address and resolve complex customer issues in a prompt manner. - Provide information to guests about property services, facilities, and other amenities - Create, modify, and cancel customer reservations, noting any special requests.
- Balancing shift work and cash drawer.
- Perform administrative tasks to support the overall efficiency of the operation.
- Handle property phone system, transfer calls.
- Track status of room/suites in maintenance
- Remain aware of any and all potential security problems and report appropriately
- Coordinate with other departments to fulfill special guest requests.
- Perform additional duties as assigned.
Requirements/Qualifications:
- Strong verbal and written communication skills.
- Basic computer skills.
- Strong problem-solving skills.
Work days and times may vary.
Job Type: Full Time
Pay: $16.00-$17.00/hr
$16-17 hourly 60d+ ago
Front Desk Receptionist (Part Time)
Hallmark Youthcare Richmond
Front desk receptionist job in Richmond, VA
As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.
Under general supervision of the HR Director, the Part -Time Receptionist acts as first contact for all visitors, issuing visitor badges as appropriate, directing visitors and advising them of facility procedures/rules. Maintain lobby area, assuring there are daily newspaper and magazines available, and the coffee station is fully stocked. Answers all incoming calls, pages clinicians and staff, maintains appropriate notices to staff and residents via the intercom system.
WE ARE A DRUG FREE EMPLOYER
Schedule: (same schedule - every other weekend - Saturday and Sunday): 9:00 a.m. - 2:00 p.m. or 2:00pm-8pm
Pay: $13.00 hr.
Duties:
Page staff and clinicians as deemed appropriate and/or as requested.
Overhead page (using intercom system) in the event of emergency/codes notices.
Connect all resident calls to appropriate resident phone after verifying caller on approved list.
Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges and ensures any visitor going to unit is on approved list.
Maintain current logbooks for all functions requiring tracking, i.e., keys, vehicles, sign-out, cabs, Executive Dining Room, etc.
Maintains meal ticket box for sale of meal tickets.
Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input.
Conducts all work activities with respect for rights and wishes of residents, visitors, families and fellow employees.
Maintains confidentiality of all Facility and resident information at all times as observed by peers and management.
Competencies:
Must have ability to follow oral and written instructions.
Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations.
Microsoft Office Applications/Software
Ability to pass a background check and drug screening.
Requirements:
High School diploma or GED certification required OR one year certificate from college or technical school.
Previous experience in a receptionist, clerical, or similar role.
$13 hourly 25d ago
Front Desk Agent | Full-Time
Omni Hotels & Resorts
Front desk receptionist job in Richmond, VA
Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmond's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.
Job Description
FrontDesk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. FrontDesk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. FrontDesk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
The starting rate for this position is $17/hour.
Responsibilities
•Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
•Empathetically listen to guest inquiries and provide appropriate responses
•Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
•Block rooms in the computer and follow through on designated requirements
•Pre-register designated guests and prepare key packets
•Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
•Maintain confidentiality of all guests and hotel information
•Employ attention to detail in order to ensure security of guest room access.
•Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
•Maintain guest history files on all guests
•Accommodate room changes expediently
•Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
•Issue safe deposit boxes to guests and ensure security of key
•Monitor, send and distribute guest faxes
•Generate, print and distribute daily and weekly reports
•Resolve discrepancies on the room status report with Housekeeping
•Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
• Ability to work a flexible schedule including afternoon, evening and weekend shifts is required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
•Ability to accurately and efficiently input information into computer systems
•Ability to work cohesively with co-workers both within and outside of your department
•Ability to compute accurate mathematical calculations
•Ability to think clearly, quickly and make concise decisions
•Ability to prioritize, organize and follow up
•Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
•Previous customer service experience
•Previous hotel frontdesk experience is strongly preferred
•Previous cashiering experience is preferred
•Fluency in a foreign language is preferred
•Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$17 hourly Auto-Apply 6d ago
Front Desk Specialist - Richmond - Endocrinology
Lange Recruiting
Front desk receptionist job in Richmond, VA
Job Description
Join Our Friendly and Supportive Endocrinology Practice!
Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical FrontDesk Associate.
Key Responsibilities of the FrontDesk Associate include:
- Greet and assist patients with check-in and check-out
- Schedule appointments efficiently
- Process co-payments
- Answer and direct phone calls
- Handle pre-authorizations and manage referrals
- Enter patient demographic information
- Perform other general office tasks as needed
Qualifications for the Medical FrontDesk Associate include:
- Previous experience in a medical office setting (preferred)
- Strong computer proficiency
- Excellent communication and multitasking skills
- Friendly and outgoing demeanor
- Familiarity with eClinicalWorks (a plus)
We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!
$26k-34k yearly est. 12d ago
Front of House Receptionist
Rob Peetoom
Front desk receptionist job in Williamsburg, VA
Rob Peetoom Williamsburg
Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim.
Who are we?
From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries.
We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan.
In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve.
What is the role?
As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you.
Key Responsibilities:
Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees.
Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority.
Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book.
Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries.
Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions.
Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco.
Team Leadership: Lead and guide salon assistants, fostering a supportive environment.
Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work.
Flexible Availability: Ability to work a flexible schedule, including weekends and nights.
Customer Service: Handle customer complaints with grace and professionalism.
Organizational Skills: Exhibit excellent organizational and communication skills.
Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system.
Work Hours: This role can be full-time or part-time, depending on your availability.
Compensation and Benefits:
Hourly Wage: $18 per hour.
Product Discounts: Enjoy exclusive discounts on our premium products.
Complimentary Services: Receive complimentary salon services as part of our employee appreciation program.
Professional Development: Opportunities for ongoing training and career growth within our expanding company.
Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting.
Flexible Schedule: Options for full-time or part-time work to suit your availability.
Sick Pay: Sick pay is covered.
Vacation Pay: Vacation pay is available for full-time employees.
How to Apply:
Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************.
Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
Apply now
$18 hourly Easy Apply 60d+ ago
Front Desk Agent (Fulltime evening shift)
Richmond Marriott Short Pump
Front desk receptionist job in Glen Allen, VA
Job Description
Your next destination is here. Build your career at Commonwealth Lodging.
OUR COMPANY CULTURE
We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute.
OUR COMPANY CORE VALUES
Team First, Own It, Relationship Oriented, Professionalism, Integrity.
FRONTDESK AGENT - POSITION OVERVIEW
As a FrontDesk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position.
This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success.
EDUCATION & EXPERIENCE
High School Diploma, GED, or equivalent work experience.
Computer skills required; familiarity with Microsoft Office preferred.
1-2 years of experience as a Guest Service Agent preferred.
Strong English communication skills, both written and verbal.
Experience with hotel property management systems preferred.
Cash-handling experience preferred.
PHYSICAL REQUIREMENTS
Ability to lift and transport at least 25 pounds.
Ability to push/pull carts or equipment weighing up to 100 pounds.
Ability to perform a range of physical movements throughout the work areas.
Ability to stand and maintain well-paced mobility for up to 8 hours.
Ability and willingness to work a varied schedule, including nights, weekends, and holidays.
JOB RESPONSIBILITIES
Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities.
Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries.
Answer telephone calls within 3 rings using proper etiquette and approved greetings.
Verify guest information at check-in and check-out while maintaining strict confidentiality.
Communicate relevant guest information to appropriate departments (e.g., special requests, amenities).
Verify method of payment and accurately process all transactions.
Work closely with Housekeeping to resolve room status discrepancies.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short-term and long-term disability
Paid time off and holiday pay
Employee referral bonuses
401(k) retirement plan
Hotel and travel discounts
Opportunities for training, development, and career advancement
Supportive leadership and a team-focused environment
$25k-31k yearly est. 5d ago
Front Desk Receptionist - Williamsburg, VA
Rodgers and Rodgers Consulting
Front desk receptionist job in Williamsburg, VA
Job DescriptionBenefits:
Competitive salary
Wellness resources
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our FrontDeskReceptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position providing 15-20 hours a week.
$26k-33k yearly est. 32d ago
Receptionist
Workforce 4.3
Front desk receptionist job in Prince George, VA
We are seeking a reliable and professional Receptionist to serve as the first point of contact for our office in Prince George, VA. This role is ideal for someone who is organized, customer-focused, and able to multitask in a fast-paced environment.
Key Responsibilities:
Answer, screen, and transfer incoming telephone calls or take accurate messages
Greet, welcome, and direct visitors appropriately
Notify company personnel of visitor arrivals
Provide general information to staff, clients, and the public
Prepare and process outgoing mail
Perform data entry and maintain accurate records
Copy, file, scan, and update paper and electronic documents
Answer or refer customer inquiries as needed
Maintain employee and department directories to direct callers properly
Monitor visitor logs and follow security procedures, including COVID-19 questionnaires
Keep the reception area clean, organized, and professional
Follow company policies, procedures, and safety guidelines
Effectively multitask and prioritize daily responsibilities
Qualifications:
Strong communication and customer service skills
Basic computer skills and data entry experience
Ability to multitask and stay organized
Bilingual (preferred but not required)
$23k-30k yearly est. 23d ago
Front Office Receptionist
Diamonds Direct 3.9
Front desk receptionist job in Glen Allen, VA
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
Our frontdesk position is a crucial role that requires a high level of customer service and organizational skills. As the first point of contact for our customers, you will be responsible for greeting and assisting guests, answering phone calls, and managing appointments and inquiries.
In addition to providing exceptional customer service, you will also be responsible for maintaining the overall appearance and organization of the frontdesk area. This includes keeping the area clean and tidy, restocking supplies, and ensuring that all displays are properly arranged.
As our store can get very busy at times, you must be able to work efficiently under pressure and multitask effectively. Strong communication skills are also essential, as you will be interacting with a diverse range of customers and colleagues on a daily basis.
Overall, we are looking for a friendly and proactive individual who is passionate about providing a luxury experience for our customers. After all, our customer experience is what sets us apart from our competitors. If you have a keen eye for detail and a positive attitude, we would love to hear from you.
Here are some common front office job duties that you will be responsible for:
Greeting and welcoming customers and visitors in a courteous and professional manner
Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department
Office maintenance, keeping the office clean and organized, and performing inventory of office supplies
Providing exceptional customer service to our guests
Some skills that are useful and required for front office role include:
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage time
Previous customer service/frontdesk experience
Proficient computer skills
Warm and welcoming demeanor
Ability to multi-task
Must be able to work SATURDAYS
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
$29k-35k yearly est. Auto-Apply 14d ago
Agent Front Desk
IHG Career
Front desk receptionist job in Petersburg, VA
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a FrontDesk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you'll have spent at least one year in a frontdesk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
$17.8 hourly Auto-Apply 26d ago
Front Desk Patient Coordinator
Sole Foot and Ankle Incorporated
Front desk receptionist job in Mechanicsville, VA
Job DescriptionWe are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals.
KEY RESPONSIBILITIES:
Greet patients warmly and professionally, addressing their needs with empathy and efficiency.
Be open to learning and performing new tasks that may arise, adapting to the dynamic needs of the workplace.
Ensure the reception and processing of established and new patients, including gathering and verifying personal and insurance information.
Present patients with the HIPAA Notice of Privacy Practices and ensure proper documentation.
Assist patients with medical history and consent forms, ensuring all paperwork is completed and confidentiality is maintained.
Conduct insurance verification and handle related documentation.
Enter patient information into the electronic health record (EHR) system while maintaining data security.
Confirm and schedule patient appointments, providing necessary appointment details.
Notify medical staff of patient arrivals and hand over completed paperwork as needed.
Address patient inquiries and provide relevant informational materials about the practice.
Conduct end-of-visit procedures, ensuring patients receive all necessary follow-up information.
QUALIFICATIONS:
Previous experience in a similar role, preferably in a podiatry or healthcare office.
We are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals.
The FrontDesk Coordinator will be responsible for providing exemplary patient services, managing the reception area, and maintaining patient confidentiality in compliance with HIPAA regulations. This role involves handling all necessary information and paperwork efficiently and serving as the first point of contact for new and returning patients. The candidate should demonstrate strong organizational skills and the ability to create and manage Standard Operating Procedures (SOPs) effectively.
$26k-34k yearly est. 23d ago
Front Desk
Grand Fitness Mgmt, LLC
Front desk receptionist job in Mechanicsville, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a FrontDesk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the FrontDesk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$26k-34k yearly est. 16d ago
WSS - Hotel Front Desk (GSA) 2
Sandpiper Property Mgt
Front desk receptionist job in Colonial Heights, VA
Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!
Your Challenge: Deliver Flawless FrontDesk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work four frontdesk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights). The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy.
The On-Site Mandate and Shift Structure
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.
Primary Schedule: Typically works four "B" shifts (FrontDesk, Monday-Thursday).
On-Call Overnight: Responsible for on-call overnight shifts, typically Monday and Tuesday nights.
Your Essential Operational & Guest Duties
As the GSA 2, you are key to executing frontdesk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:
Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.
FrontDesk Administration: Coordinate frontdesk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently.
Quality & Safety: Inspect studios and public spaces daily according to the
Clean & Safe
brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures.
Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to accommodate guests' needs.
Team Support and Additional Duties
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program.
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.
On-Call Overnight Specifics
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.
Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?
$25k-31k yearly est. Auto-Apply 60d+ ago
Medical Office Receptionist
Hampton Roads Foot and Ankle
Front desk receptionist job in Williamsburg, VA
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices.
Your Responsibilities( to name a few):
Welcoming/Greeting Patients and Visitors in the Practice
Scheduling Office Appointments
Overseeing multiple physicians schedules
Answering Multiple Phone Lines
Obtaining revenue, such as collecting co-pays and patient balances
Optimizing Patient Satisfaction
What we are looking for:
1+ years experience in a Medical Setting
You're compassionate about helping others
You're team focused
Your work ethics are exemplary
Good-to-have-Skills:
Attention to patient care
Flexibility
Detailed orientated
Quality Focused
Trustworthy
Required/Desirable Skills:
Proficient with technology
Experience with EMR Systems
Ability to de-escalate distributive patient behaviors
Perks:
Paid time off
Yearly scrub allowance
Retirement Plan offered with a percentage match
Paid Holidays
Continuous Education opportunities
Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
$26k-34k yearly est. 21d ago
Front Desk Attendant - Williamsburg Inn
Open To External and Internal Candidates
Front desk receptionist job in Williamsburg, VA
Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible.
The FrontDesk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.
Maintains a high standard of service and hospitality at all times.
Trains new employees.
Performs other duties as required.
Requirements:
Must be available to work all shifts including days, nights, weekends, and holidays
Some frontdesk or guest relations experience preferred
High school diploma or G.E.D.
Full time position
Ability to handle cash handling duties
Flexibility to include availability on short notice
Excellent public contact and organizational skills
Effective oral and written communication skills
Demonstrate the ability to:
(1) Handle guest complaints with professionalism and tact.
(2) Work effectively under pressure
(3) Stand for extended periods
(4) Respond quickly and professionally to situations
(5) Manage paperwork efficiently
Williamsburg Inn
Iconic elegance and an exceptional culinary experience. Representing the height of luxury in Historic Williamsburg, the iconic Williamsburg Inn has been reimagined to bring you the best of the old world and the new. The only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. Staying true to its impressive Regency style, culinary options have been elevated to suit today's evolved tastes. You'll also enjoy stunning views of our legendary Golden Horseshoe Golf Course while you enjoy our newly expanded outdoor spaces and redesigned signature-themed suites
.
Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.
Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area.
Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
$21k-27k yearly est. 4d ago
Spa Front Desk Attendant
Crescent Careers
Front desk receptionist job in Williamsburg, VA
From the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the globe. The Spa of Colonial Williamsburg is looking for an experienced individual to fill the position of FrontDesk Attendant and assist with all aspects of the day to day operation of the Fitness Center and provide classes to our guests.
Responsibilities of the Spa FrontDesk Attendant include, but are not limited to:
Greet guests with a warm welcome, presenting a professional, friendly demeanor.
Responsible for receiving incoming calls for appointments and scheduling them accordingly. Provide therapists with an accurate daily schedule throughout shift.
Within 2 days of arrival, call all expected guests to promote spa, salon and fitness center. Accommodate guest and member requests, answer questions and sell spa/salon services and retail and well as memberships.
Demonstrate a full knowledge of the spa's treatments and products used and sold. Assist guests with retail product selection. Promote and up sell all spa/salon services.
Handle guest complaints following established practices for guest problem resolution to ensure guest satisfaction.
Ability to provide advice to the guest in their selection of treatments to ensure a smooth and proper order of service.
Responsible for proper point of sale procedures and cash handling policies.
Process gift certificate requests including taking orders, preparing certificates, process payment and record sale.
Coordinate with housekeeping for adequate supply of robes, towels, spa guest amenities and assure the proper stocking of guest lockers.
Responsible for spa environment including background music, hospitality F&B in the relaxation lounge and members sitting area, lighting levels and water feature.
Ensure all guests and members sign in before entering the spa facility. Track all guests on daily wait list.
Complete all necessary check lists and supply re-order forms as needed.
REQUIRED SKILLS AND ABILITIES:
- High school diploma or equivalent required.
- A minimum of (2) two years of experience in a guest service capacity (preferably in-person in a hospitality setting).
- A minimum of (2) years of Administrative/organizational skill or vocational education
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Ability and desire to communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical and computer skills.
Here is what we offer to all of our associates:
* Competitive compensation
* Exceptional benefits plan for eligible associates & their family members.
* 401K matching program for eligible associates.
* Opportunity to grow with us, a top rated company on Glassdoor
* Discounts to any of our Crescent managed properties in North America for you & your family members
$21k-27k yearly est. 2d ago
Substitute - Clerical
Williamsburg James City School District 4.1
Front desk receptionist job in Williamsburg, VA
FLSA Status: Exempt
Pay: Based on School Board Approved Salary Schedule
Provides substitute Administrative Assistant, Attendance, and Receptionist coverage for schools and Central Office.
How much does a front desk receptionist earn in Richmond, VA?
The average front desk receptionist in Richmond, VA earns between $23,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Richmond, VA
$29,000
What are the biggest employers of Front Desk Receptionists in Richmond, VA?
The biggest employers of Front Desk Receptionists in Richmond, VA are: