Veterinary Receptionist (PT)
Front desk receptionist job in Wendell, NC
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyMember Services / Front Desk Receptionist ( Cary & Raleigh Location )
Front desk receptionist job in Raleigh, NC
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
Welcome families as the enter the center.
Assist members with all administrative needs and requests.
Help enroll new members interested in the program for a membership or trail class.
Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
Weekday Part time schedule is from 3:00pm to 7:45pm.
Weekend Part time schedule is 8:30am to 2:30pm.
You will assist our program director with all center needs.
OUTBOUND CALLS
Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
Member relation calls.
Voicemail return.
SKILLS/QUALIFICATIONS
A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding variety of topics.
Complete training through LearnUpon as required by the leadership team.
Prior experience as a member services receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of InteractionThis position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies: High Standards
Establishes and holds high standards
Natural Leader
Creates culture
Takes initiative
Leads by Example
Sets tone through actions
Passionate
Stays focused on the KidStrong Goals.
Goal oriented and high performing.
Command Presence
Upholds KidStrong Values; creates vision for others.
Teacher
Communicate and ensure transfer of knowledge.
Professional
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration
Accepts responsibility for own actions
Follows through on commitments.
Performer
Engaging, Fun, Likable
High Energy, Clear & Easy to Understand
Mentor
Develops and nurtures relationships
Focuses on developing self and others
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Sets goals and objectives
Uses time efficiently
Plans for additional resources
Organizes or schedules other people and their tasks
Oral Communication
Speaks clearly and persuasively in positive or negative situations
Responds well to questions; Listens and gets clarification
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively;Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Compensation: $15.00 - $18.00 per hour
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
OUR PEOPLE:
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.
Auto-ApplyMedical Receptionist (Epic Req'd) - Wake Forest
Front desk receptionist job in Wake Forest, NC
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a part-time role with a flexible schedule and 2x Saturdays per month.
Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Selected Responsibilities:
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients' information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyFront Desk Receptionist and Information Clerk
Front desk receptionist job in Williamston, NC
Benefits:
HSA and FSA
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Donation matching
The Boyd Agency, a Member of Correll Insurance Group has an immediate position for a full-time Receptionist and Information Clerk in our Williamston, NC location.
Job Summary:
As the Receptionist, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide a warm and welcoming environment while efficiently managing front desk operations. You will play a crucial role in ensuring smooth communication between clients and our team of insurance professionals. Answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization.
Essential Duties and Responsibilities:
Operating telephone to answer, screen, or forward calls, providing information, or taking messages.
Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Collecting deposits, payments, and/or fees and record receipts for services.
Performing Administrative tasks such as data entry, filing, and scanning.
Establishing and Maintaining Interpersonal Relationships
Obtaining/Processing/Documenting/Recording Information
Sorting and distributing incoming mail.
Preparing business correspondence.
Providing notifications to customers or patrons.
Recording personnel information.
Sending information, materials or documentation.
Equipment Used: Desktop/Laptop computer, Scanners, Postage Machines, Laser Fax Machine, Document Management Software.
Minimum Qualifications and Experience:
Desire to obtain Property and Casualty Insurance License within 6-12 months of employment to assist with clients. Correll Insurance Group can assist in the scheduling of pre-licensing courses, exam, application, etc
High school diploma or equivalent.
Previous experience in a receptionist or customer service role is preferred.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office 365 Suite (Word, Excel, Outlook, Teams).
Professional appearance and demeanor.
Ability to handle sensitive and confidential information with discretion.
Friendly and approachable personality with a customer-focused attitude.
Work Location:
Williamston, NC
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Work Type:
Full-time, M-F
Summary:
If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.
NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Correll Insurance Group has been in the Carolinas since 1931.
The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages, including homeowners and car insurance, flood and liability insurance, for both businesses and families.
We support local, independent agents who serve the towns they live in. Our agents have stood beside their neighbors in the Carolinas, Tennessee, Kentucky, Arkansas, and Mississippi for generations. Correll agents offer services backed by the resources of an established, national firm.
Correll Insurance Group, one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice independent agency that represents more than 200 insurance companies, allowing us to design the best product for most situations.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
Auto-ApplyVeterinary Receptionist - Raleigh, NC
Front desk receptionist job in Raleigh, NC
Who we are
Cozy Cat Veterinary Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Monday thru Friday 8 to 6 pm plus occasional Saturdays
Cozy Cat Veterinary Hospital is looking to add a full-time Veterinary Receptionist to our front desk team.
Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.
Daily responsibilities include:
Managing multiple phone lines
Booking appointments
Greeting clients
Processing Payments
Ensuring that the reception area is clean and comfortable for clients
This is a full-time position with rotating Saturday morning hours as needed. A love of animals and a customer service background is a great fit for this position. Benefits for full-time include:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Think you're the veterinary receptionist we're looking for? Apply today! We look forward to hearing from you.
Diversity, equity, and inclusion are core values at Cozy Cat Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyVeterinary Receptionist Part-Time
Front desk receptionist job in Clayton, NC
Plantation Park Animal Hospital is a full-service hospital with innovative and progressive treatment options, including digital X-ray, low level therapy laser, full in-house CBC, and chemistry, chemotherapy, chiropractic, surgical suite and specialize in canine reproduction. Our hospital is open Mondays - Fridays, 8am-6pm, with 2 late nights a week. Mondays and Thursdays are open until 8pm, to help clients with after work urgent vet appointments. We encourage a great balance of work and family by not being open on the weekends. We have great support staff, including several tenured registered veterinary technicians, 30-minute appointments, dedicated lunches, and a positive working environment and culture.
* No On-Call or After-Hours Emergencies
* No Saturday or Sunday hours
* Competitive Salary
Our practice is located in Clayton, NC, a city which is projected to be one of the fastest-growing cities over the next ten years, and in fact is considered the #1 place to live in NC! Located close to Raleigh, living in Clayton will provide you with a small suburban feel while having easy access to the hustle and bustle of city life. Not only is our town growing quickly, but it is one of the safest communities to raise a family in the state! Only a 40-minute drive from the Raleigh-Durham International Airport (RDU) means simple and painless traveling. Not to mention, Clayton is within an hour's drive to Chapel Hill and Durham, North Carolina which are other big cities in the area. You'll find plenty of dining and entertainment options along with a cool downtown district, newly renovated buildings, museums, and cultural festivals.
Whether you love soaking up the sun at the beach or hiking in the mountains, living here means that you will get the best of both worlds. Our city is only a two-hour drive to Wilmington, NC, and a three-and-a-half-hour drive to The Outer Banks and only a four-hour drive to Asheville, NC to visit the Great Smokey Mountains and the Blue Ridge Mountains. For families with school-aged children or for students seeking higher education opportunities, living here will mean only the best in education and learning. We're known for our above-average public schools in Johnston County and access to some of the best top-rated colleges and universities in the state of North Carolina. If you're a "foodie", Clayton is also known serving up all of the most iconic foods found in North Carolina, and the craft beer scene is a popular favorite of locals as well! We take pride in our active lifestyle and community, and there is an abundance of outdoor activities and parks to enjoy
To learn more about us click here.
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
We offer our staff:
* Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Holiday Pay
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Veterinary Receptionist
Front desk receptionist job in Raleigh, NC
Job Description
North Hills Animal Hospital & Resort is seeking an outgoing Client Service Representative to become the next member of our team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.
This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
Schedule: This is a Part-Time position, with a flexible schedule with availability needed Monday-Friday. Shifts may range from 8 to 10 hours with weekend shifts rotating 1 to 2 shifts per month between all front desk staff.
Full-time benefits and compensation**:
Compensation: $16-20 per hour, for each hour worked*
Health Package: Medical, dental, and vision insurance (HSA option)
401k options
Paid time off and holidays
Life insurance and disability coverage
Employee pet discounts
Employee Assistance Program
Career growth potential in a thriving, expanding practice
Minimum qualifications and skill set:
At least 1 year of client service experience
Previous veterinary experience is HIGHLY DESIRED
Proficiency in the following skills
Client service and communication
Welcoming and discharging patients
Collaboration with other team members
Managing phone lines
Booking appointments/attention to detail
About North Hills Animal Hospital & Resort
Since 1945, North Hills Animal Hospital & Resort has proudly served the Raleigh community, providing exceptional medicine with genuine compassion and integrity. Our modern, beautifully designed facility offers a full range of services including wellness care, dentistry, soft tissue surgery, boarding, and grooming.
We're a full-service hospital that's growing, and we take pride in our team's dedication to quality medicine, efficiency, and communication. With a long-standing reputation for excellence and a focus on work-life balance, we offer an environment where veterinary professionals can thrive and build lasting careers.
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
Veterinary Receptionist
Front desk receptionist job in Raleigh, NC
Job Description
Dedicated to excellence in medicine, Animal Emergency Hospital and Urgent Care is seeking qualified individuals to fill receptionist/tech assistant positions. AEHUC has been a part of the Raleigh community for more than thirty years! As a part of the AE team, you will be introduced to the one of the most established 24 hour emergency hospitals in the Raleigh area; and be exposed to new advancements in medical equipment and technology! Additionally, you will enjoy opportunities to help provide excellent service to clients presenting wildlife, exotics, and many other pets for care. Most importantly, you will be a part of a team whose proudest achievement is a history of providing an outstanding quality of medicine.
In addition to the exciting opportunities outlined above, we offer a very competitive salary and benefits; employee discounts, paid time off, and more! Ideal candidates will be highly focused on and committed to delivering an outstanding client experience daily, possess excellent organizational skills, have high attention to detail, have a passion for ensuring the overall health of pets, and be able to share that passion with pet parents.
We are seeking highly skilled individuals with experience in veterinary medicine for positions as receptionists. If you are passionate about a career as support staff in veterinary medicine, have a positive attitude, and great people skills, this is an opportunity that you do not want to miss!
Candidates must possess the following:
· Positive attitude with a willingness to learn and grow.
· Professional, customer friendly demeanor.
· Ability to deliver an outstanding experience to clients and their pets.
· Ability to work well with a team to deliver expected goals and outcomes.
· Ability to learn and utilize a variety of computer software programs.
· Ability to lift 40 lbs.
· Ability to work holidays, extended, and weekend shifts on a rotating schedule.
· Experience with or willingness to work with a variety of animals.
· Excellent communication and people skills.
· Passion for working with people and pets.
· At least one year of related experience required. Two years or more preferred.
Additionally, candidates may be asked to demonstrate knowledge and technical skills related to the position
NOTE: Submit both your cover letter and resume to be considered.
*Help us keep the phone lines open for emergencies…please DO NOT call in response to this posting.*
Job Types: Full-time, Part-time
Salary: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
Day shift
Holidays
Monday to Friday
Second shift
Weekend availability
Ability to commute/relocate:
Raleigh, NC 27612: Reliably commute or planning to relocate before starting work (Required)
Experience:
Veterinary experience: 1 year (Required)
Customer service: 1 year (Preferred)
Shift availability:
First Shift
Second Shift
Work Location: One location
FLEX Front Desk Agent
Front desk receptionist job in Raleigh, NC
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $17 and $18 per hour, but details can be discussed in an interview.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable and comprehensive information about the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position is being offered at $17-$18 per hour.
Medical Office Specialist
Front desk receptionist job in Raleigh, NC
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyFront Desk Coordinator
Front desk receptionist job in Raleigh, NC
Description Job title: Front Office coordinator Location: Raleigh, North Carolina - Midtown Pain and Spine ClinicStatus: Full-Time, Non-ExemptDepartment: Midtown Pain and Spine - Administrative Reports to: Practice Manager, Midtown Pain and Spine Clinic
Job Supervisory Responsibilities: None Schedule: Monday - Thursday 8:00am - 5:00pm; Friday 8:00am - 2:00pm Looking for a place to build your career? Want to love where you work and what you do? Then consider our opening! Midtown Pain & Spine is North Raleigh's premier Pain Specialist. We pride ourselves in providing the safest and most innovative in-office pain management treatments and procedures. From trigger point injections to multi-modal treatments, we specialize in working with each patient's individual pain issues and using a variety of approaches to treat pain. Midtown is a division of East Carolina Pain Consultants, PLLC, North Carolina's most stable private pain practice. Our practice has committed to opioid reduction strategies by focusing on in-office procedures and a dynamic approach. To learn more about our practice, please visit: ecpcspine.com. Job Summary:The Front Office Coordinator is responsible for overall front desk duties including maintenance of patient reception areas, patient registration and scheduling, answering telephones, payment processing, and insurance verification. The Front Desk Coordinator must demonstrate professionalism and tact at all times and should be attentive to patients' needs, communicating any potential issues to staff or leadership. This position is vital to our pain clinic, as the Front Desk Coordinator will be the initial point of contact acknowledging patients upon their entrance to the practice. Duties/Responsibilities:
Greet patients and visitors upon arrival.
Answer phones in a pleasant and professional manner. Direct callers and communicate patient needs through telephone encounters to the providers.
Assist patients with the check-in process by completing registration forms and verifying insurance.
Utilize independent judgment when scheduling patient appointments.
Optimize patient satisfaction and providers' time by following appointment scheduling guidelines.
Prepare patient charts for the medical staff.
Maintain accurate patient records by updating demographic and insurance information.
Manage and distribute incoming faxes, referrals and patient paperwork.
Process outgoing patient referrals in a timely manner to expedite patient care.
Responsible for completing medical records requests and uploading outside patient medical records.
Collect co-payments and past due balances, responsible for cash handling.
Follow procedures for opening and closing the office. Maintain a clean and tidy reception area.
Communicate with co-workers and providers in a professional manner.
Comfort patients by answering patient questions and anticipating needs.
Follow HIPAA guidelines for protecting the confidentiality of patient information.
Maintain operations by following policies and procedures.
Perform other duties as assigned.
Education and Experience:
High school diploma/GED required. Post-secondary education or training preferred.
Previous medical office experience is preferred.
Previous EMR experience is preferred.
Experience with insurance coverage and benefits is preferred.
Required Skills/Abilities:
Must possess excellent customer service skills.
Demonstrate the ability to prioritize job duties with effective time management, as well as handle various tasks simultaneously.
Ability to handle high patient volumes in a professional manner.
Ability to maintain composure in stressful situations.
Work Environment:
Work performed in an office environment.
Involves frequent contact with patients, physicians, and medical office staff.
ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.
Auto-ApplyFront Office Receptionist (Bilingual)
Front desk receptionist job in Greenville, NC
START YOUR APPLICATION Bilingual Front Office Receptionist - GREENVILLE KIDS DENTAL Greensville Kids Dental is offering a full-time opportunity as a Bilingual Front Office Receptionist at our Greenville office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
Why Join Us?
* Modern, kid-friendly facility designed for comfort and efficiency
* Cutting-edge technology combined with a compassionate care approach
* A supportive network that encourages growth into leadership roles
* The chance to make a meaningful impact on childrens health while advancing in your career journey
Summary of Essential Job Functions
* Greet, check-in patients, and schedule appointments
* Verify insurance eligibility
* Answer and manage incoming calls
* Register new patients
* Maintain and update patient information in the data system in compliance with privacy and security regulations
* Safeguard patient privacy and confidentiality
* Monitor and maintain dental office supplies
* Update patient education materials and maintain a professional reception area
At a Glance
* Language Requirements: Must be Bilingual
* Experience Required: 1+ years of Dental or Healthcare Receptionist experience
* Job Type: Full-time
Compensation and Schedule
* Salary: $16.00 depending on experience
* Bonus Pay: up to $600 additional per month
* Schedule: On-site. Monday-Friday
Benefits That Support You Personally and Professionally
At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:
* Health Coverage - Medical, dental, vision, and basic life insurance.
* Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
* Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
* Financial Security - 401(k) retirement plan with company match to help you plan for the future.
* Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
Front Desk/Spa Sales Advisor
Front desk receptionist job in Wendell, NC
Join Our Team at Elements Massage in Wendell Falls - We're Hiring Front Desk Sales Associates!
Are you a friendly, outgoing, and organized individual with a passion for customer service? Do you want to be part of a wellness-focused team that makes a difference in people's lives every day? Elements Massage Wendell Falls is looking for a dynamic Front Desk Sales Spa Sales Advisor to join our team and help create an exceptional experience for our clients. (Experience required)
Why Work With Us?
Make a Positive Impact - Be the first point of contact for clients seeking relaxation and wellness. Your friendly smile and great communication skills will make a difference in their day.
Pay & Incentives - We offer an hourly wage between $12.00-$14.00, with commission-based incentives. The harder you work, the more you can earn!
Great Benefits - Enjoy employee discounts, paid time off, and health benefits (for full-time employees). We take care of our team so you can focus on what you do best!
Opportunities for Growth - Whether you're looking to advance your career in sales, management, or wellness, Elements Massage provides plenty of opportunities for growth and development.
Supportive Work Environment - Work in a friendly, team-oriented environment where everyone is valued and supported. We believe in working hard and having fun!
What We're Looking For:
Excellent Communication Skills - You'll be interacting with clients, answering questions, and assisting with appointments, so a positive, clear, and helpful approach is essential.
Sales Experience - Experience in the spa and wellness industry, customer service, or sales is a plus but not required. We're looking for someone passionate about helping others and a drive to meet goals.
Organizational Skills - You'll manage appointments, sales transactions, and client records, so being organized and detail-oriented is key.
Friendly and Positive Attitude - We want someone who loves making people smile and is excited to be part of a team that thrives on creating great experiences for clients.
Team Player - While you'll be handling your own responsibilities, we all work together to ensure the success of the business and the satisfaction of our clients.
Your Role:
As a Front Desk Sales Associate, you will:
Greet clients with a warm and welcoming attitude, ensuring a positive first impression
Schedule appointments and handle client inquiries both over the phone and in person
Promote and sell memberships, packages, and retail products that help our clients enhance their wellness journey
Process sales transactions and maintain accurate client records
Provide excellent customer service, ensuring clients' needs are met and exceeded
Help maintain a clean, organized, and welcoming front desk area
Ready to Join Our Team?
If you're passionate about wellness, have great sales experience, and love providing exceptional customer service, we want to hear from you! Apply today to join the Elements Massage team and be part of a company that truly cares about its clients and employees.
Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
of ETM. Elements Massage + design are registered trademarks owned by ETM.
Auto-ApplyVeterinary Receptionist Part-Time
Front desk receptionist job in Clayton, NC
Plantation Park Animal Hospital is a full-service hospital with innovative and progressive treatment options, including digital X-ray, low level therapy laser, full in-house CBC, and chemistry, chemotherapy, chiropractic, surgical suite and specialize in canine reproduction. Our hospital is open Mondays - Fridays, 8am-6pm, with 2 late nights a week. Mondays and Thursdays are open until 8pm, to help clients with after work urgent vet appointments. We encourage a great balance of work and family by not being open on the weekends. We have great support staff, including several tenured registered veterinary technicians, 30-minute appointments, dedicated lunches, and a positive working environment and culture.
· No On-Call or After-Hours Emergencies
· No Saturday or Sunday hours
· Competitive Salary
Our practice is located in Clayton, NC, a city which is projected to be one of the fastest-growing cities over the next ten years, and in fact is considered the #1 place to live in NC! Located close to Raleigh, living in Clayton will provide you with a small suburban feel while having easy access to the hustle and bustle of city life. Not only is our town growing quickly, but it is one of the safest communities to raise a family in the state! Only a 40-minute drive from the Raleigh-Durham International Airport (RDU) means simple and painless traveling. Not to mention, Clayton is within an hour's drive to Chapel Hill and Durham, North Carolina which are other big cities in the area. You'll find plenty of dining and entertainment options along with a cool downtown district, newly renovated buildings, museums, and cultural festivals.
Whether you love soaking up the sun at the beach or hiking in the mountains, living here means that you will get the best of both worlds. Our city is only a two-hour drive to Wilmington, NC, and a three-and-a-half-hour drive to The Outer Banks and only a four-hour drive to Asheville, NC to visit the Great Smokey Mountains and the Blue Ridge Mountains. For families with school-aged children or for students seeking higher education opportunities, living here will mean only the best in education and learning. We're known for our above-average public schools in Johnston County and access to some of the best top-rated colleges and universities in the state of North Carolina. If you're a “foodie”, Clayton is also known serving up all of the most iconic foods found in North Carolina, and the craft beer scene is a popular favorite of locals as well! We take pride in our active lifestyle and community, and there is an abundance of outdoor activities and parks to enjoy
To learn more about us click here.
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
We offer our staff:
Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Holiday Pay
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Hotel Front Desk Agent
Front desk receptionist job in Raleigh, NC
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Veterinary Receptionist
Front desk receptionist job in Raleigh, NC
Job DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
Energetic people-and-pet person with excellent work ethic and social and organizational skills
Be compassionate/caring
Willing to work flexible hours including weekends
Can work individually, as well as on a team
Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & Expertise
Prior Customer Service Experience
Must be able to lift 40 lbs.
This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.
Benefits
Health Care Plan (Medical, Dental & Vision Options)
401k Match
Generous paid time off (PTO)
Paid Parental Leave + Paid Maternity Leave
One (1) Work/Life Balance day off
Short-term and long-term disability options
Supplemental insurance options
Discounted Veterinary Care
Scrub allowance
Hands-on and E-training
Professional growth opportunities
Tuition assistance for prospective Veterinary Technician Students
Veterinary Receptionist
Front desk receptionist job in Raleigh, NC
Vets Pets has been providing trusted and experienced practice management to veterinarians and their teams in North Carolina since 2007. Recognized for hands-on support and our commitment to professional and practice growth, we're here to manage the business and provide you resources so you can be your best for your clients and their pets.
WE LISTEN and support practices and teams
WE COLLABORATE with local teams on action plans and clear responsibilities
WE DEVELOP teams and practices
WE SUPPORT a work-life balance
Job Description for Oak Heart South Saunders Veterinary Hospital Receptionist
We are a cutting-edge facility providing excellent care to each and every patient who comes through our doors. We are a complete veterinary medical facility designed to provide the utmost care for small animals.
Responsibilities
Following safety procedures
· Greeting and interacting with clients in a friendly, professional, and efficient manner
· Keeping clients informed of wait times
· Comforting and reassuring clients in times of duress
· Receiving and managing incoming calls on a multi-line phone system
· Reviewing estimates and clarifying payment options, including processing payments
· Balancing the cash drawer/keeping the daily report up to date
· Obtaining client written documentation, including consent forms
· Assisting the triage process by escalating client emergencies
· Relaying basic medical information to clients as directed by a veterinarian or technician
· Cleaning duties of the lobby, reception area, restroom, exam rooms, and parking lot
· Previous veterinary experience is strongly preferred. A strong customer service approach and a positive attitude is essential. The environment is fast-paced and requires frequent movement throughout the clinic. If this opportunity sounds like a great fit for you, please apply today!
Requirements and Qualifications
· High school diploma or GED
· Experience providing animal care preferred
· Must be compassionate for animals and self-motivated with a positive attitude
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in Raleigh, NC
Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
* Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
* Energetic people-and-pet person with excellent work ethic and social and organizational skills
* Be compassionate/caring
* Willing to work flexible hours including weekends
* Can work individually, as well as on a team
* Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits
* Health Care Plan (Medical, Dental & Vision Options)
* 401k Match
* Generous paid time off (PTO)
* Paid Parental Leave + Paid Maternity Leave
* One (1) Work/Life Balance day off
* Short-term and long-term disability options
* Supplemental insurance options
* Discounted Veterinary Care
* Scrub allowance
* Hands-on and E-training
* Professional growth opportunities
* Tuition assistance for prospective Veterinary Technician Students
Member Services / Front Desk Receptionist ( Cary & Raleigh Location )
Front desk receptionist job in Raleigh, NC
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. Its the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location.
RESPONSIBILITIES:
CENTER OPERATIONS
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
Welcome families as the enter the center.
Assist members with all administrative needs and requests.
Help enroll new members interested in the program for a membership or trail class.
Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
Weekday Part time schedule is from 3:00pm to 7:45pm.
Weekend Part time schedule is 8:30am to 2:30pm.
You will assist our program director with all center needs.
OUTBOUND CALLS
Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
Member relation calls.
Voicemail return.
SKILLS/QUALIFICATIONS
A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding variety of topics.
Complete training through LearnUpon as required by the leadership team.
Prior experience as a member services receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of Interaction
This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed.
DNA/COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
High Standards
Establishes and holds high standards
Natural Leader
Creates culture
Takes initiative
Leads by Example
Sets tone through actions
Passionate
Stays focused on the KidStrong Goals.
Goal oriented and high performing.
Command Presence
Upholds KidStrong Values; creates vision for others.
Teacher
Communicate and ensure transfer of knowledge.
Professional
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration
Accepts responsibility for own actions
Follows through on commitments.
Performer
Engaging, Fun, Likable
High Energy, Clear & Easy to Understand
Mentor
Develops and nurtures relationships
Focuses on developing self and others
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Sets goals and objectives
Uses time efficiently
Plans for additional resources
Organizes or schedules other people and their tasks
Oral Communication
Speaks clearly and persuasively in positive or negative situations
Responds well to questions; Listens and gets clarification
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively;Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Front Desk Receptionist and Information Clerk
Front desk receptionist job in Williamston, NC
Benefits:
HSA and FSA
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Donation matching
The Boyd Agency, a Member of Correll Insurance Group has an immediate position for a full-time Receptionist and Information Clerk in our Williamston, NC location.
Job Summary:
As the Receptionist, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide a warm and welcoming environment while efficiently managing front desk operations. You will play a crucial role in ensuring smooth communication between clients and our team of insurance professionals. Answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization.
Essential Duties and Responsibilities:
Operating telephone to answer, screen, or forward calls, providing information, or taking messages.
Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Collecting deposits, payments, and/or fees and record receipts for services.
Performing Administrative tasks such as data entry, filing, and scanning.
Establishing and Maintaining Interpersonal Relationships
Obtaining/Processing/Documenting/Recording Information
Sorting and distributing incoming mail.
Preparing business correspondence.
Providing notifications to customers or patrons.
Recording personnel information.
Sending information, materials or documentation.
Equipment Used: Desktop/Laptop computer, Scanners, Postage Machines, Laser Fax Machine, Document Management Software.
Minimum Qualifications and Experience:
Desire to obtain Property and Casualty Insurance License within 6-12 months of employment to assist with clients. Correll Insurance Group can assist in the scheduling of pre-licensing courses, exam, application, etc
High school diploma or equivalent.
Previous experience in a receptionist or customer service role is preferred.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office 365 Suite (Word, Excel, Outlook, Teams).
Professional appearance and demeanor.
Ability to handle sensitive and confidential information with discretion.
Friendly and approachable personality with a customer-focused attitude.
Work Location:
Williamston, NC
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Work Type:
Full-time, M-F
Summary:
If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.
NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.