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Front Desk Clerk
Treasure Island Resort & Casino 4.1
Front desk receptionist job in Farmington, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations
Provide information about the property and its amenities
Monitor room availability and follow restrictions and booking policies and procedures
Adhere to cash handling and financial transactions policies and procedures
Use equipment properly and adhere to cost controls to reduce expense and waste
Generate Property Management System reports and complete shift reconciliation
Provide clerical support
Knowledgeable of hotel emergency procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1+ years prior guest service experience
Preferred Knowledge and Certification:
1-year switchboard and/or reservations experience
1-year cash handling experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Proven to accurately type
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel frequently
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume of direct public contact
$16 hourly 10d ago
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Front Desk Receptionist
Twin Cities Public Television 4.4
Front desk receptionist job in Saint Paul, MN
The FrontDeskReceptionist role is core to our customer service efforts and mission, creating a welcoming environment for all staff, guests, vendors, volunteers, and visitors. Often the first point of contact for employees and visitors, our ideal candidate will bring positive energy, a professional attitude and dedication to TPT's mission and organizational values. This position is also responsible for monitoring security cameras and ensuring the frontdesk, mail room and service centers are in clean, professional, and safe working order.
Compensation: $17.00 to $22.00 per hour in addition to company benefits.
Schedule: 8:30 am to 5:00 pm, Monday through Friday.
Onsite Environment: Candidates must live in or be willing to relocate to the Twin Cities Metro area and report to onsite office in St. Paul 5 days per week.
MAJOR AREAS OF RESPONSIBILITY:
FRONTDESKRECEPTIONIST (55% of time)
* Serve as the first point of contact for Twin Cities PBS (TPT), providing a warm, professional, and positive experience for all visitors by offering assistance, directions, and information to ensure a welcoming environment.
* Ensure all calls are greeted with professionalism, courtesy, and a positive demeanor. Provide assistance to callers and efficiently route calls to the relevant department or staff.
* Monitor ID badges and maintain badge checkout system for guests and staff, as well as maintaining the AMAG access system and badge creation for new hires.
* Respond to problems which arise involving medical emergencies, fire/evacuation, and severe weather. Summon fire and police assistance as necessary and communicate the situation to the appropriate leaders.
* Write reports, complete forms, and document activity as needed.
* Manage courier process at frontdesk.
SECURITY (15% of time)
* Report instances of loitering or disruptive behavior in the skyway to the appropriate personnel or authorities, following established protocols.
* Escalate emergency situations to law enforcement as needed.
* Monitor public access areas using security cameras, respond promptly to alarms, follow established protocols, and communicate incidents or concerns to designated contacts.
* Communicate with external security guards during shift changes to ensure smooth transitions and accurate information exchange.
MAIL ROOM/SERVICE CENTER (15% of time)
* Assist mail and package carriers gain access to the facility for deliveries, as well as any vendors (e.g. Coffee, Copier Repair Services)
* Serve as a backup resource to the Advancement Team by assisting with the preparation and processing of outgoing mail when needed.
* Maintain cleanliness, organization, and adequate supply levels in the Service Center to ensure a functional and welcoming environment.
* Maintain inventory of commonly used office and first aid supplies to ensure availability and meet the ongoing needs of staff.
* Other duties as assigned.
ADMINISTRATIVE SUPPORT (15% of time)
* Conduct new employee orientation by issuing security badges, facilitating AWAIR training, organizing and distributing badge photos, and providing guidance on submitting building service requests.
* Assist in onboarding by updating workstation nameplates, & delivery of office supplies.
* Assist with meeting logistics - preparation, catering, facilities requests, check-in sheets, and parking validation.
* Provide backup administrative support to executive administrators and executive team.
QUALIFICATIONS
Required Experience
* Minimum of High School diploma or GED.
* Strong computer proficiency, including demonstrated experience with Microsoft Excel, Word, Outlook, and Teams.
* Ability to use a ladder (to reset security cameras as required).
* Must be able to walk and stand for extended periods of time.
* 1-2 years experience in a customer-facing role with demonstrated ability to provide professional, courteous, and solution-oriented service in a fast-paced environment.
Knowledge, skills and abilities:
* High level of integrity.
* Able to work well with others and provide excellent hospitality.
* Strong organizational skills and attention to detail.
* Demonstrated ability to manage multiple tasks simultaneously.
* Ability to remain calm in variety of circumstances and have superior customer service skills.
* Consistent attendance and punctuality.
* Ability to become First Responder Certified.
* Demonstrated ability to use good judgment to ensure effective response to security incidents and emergencies.
* Ability to use discretion when dealing with critical, highly sensitive and confidential information.
* Able to identify and distinguish colors.
* Fluent in English language.
* Ability to lift up to 50 pounds.
* Able to quickly learn operating the components of an integrated security system.
* Takes pride in work and the mission of Twin Cities PBS.
$17-22 hourly 9d ago
Medical Receptionist
Healthpartners 4.2
Front desk receptionist job in Saint Louis Park, MN
Park Nicollet is looking to hire a Medical Receptionist to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Call Center:
If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department
FrontDesk:
The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.
Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.
Work Schedule:
x10 8-hour shifts in a 2 week pay period. Consistent Weekends and Rotating Holidays.
MINIMUM QUALIFICATIONS:
Education, Experience or Equivalent Combination:
6 months related experience
Licensure/ Registration/ Certification:
NA
Knowledge, Skills, and Abilities:
Accurate computer/keyboarding skills required.
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
PREFERRED QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Some medical background preferred.
Licensure/ Registration/ Certification:
NA
Knowledge, Skills, and Abilities:
Strong verbal and written communication skills
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection.
Ability to promote and maintain good patient relations and patient confidentiality.
Ability to work in a fast-paced and structured environment.
Ability to sit for long periods of time.
Ability to key for long periods of time.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
$33k-39k yearly est. Auto-Apply 5d ago
Office Worker/OFFICE ADMINISTRATOR
Artech Information System 4.8
Front desk receptionist job in Minneapolis, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Qualifications
share resume
Additional Information
For more information, Please contact
Shubham
************
$36k-44k yearly est. 60d+ ago
Veterinary Receptionist
Animal Dermatology Group 4.7
Front desk receptionist job in Eagan, MN
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - Eagan is seeking a Receptionist. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/ housekeeping
Financial responsibilities
Education and Physical Requirements:
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital is required
Experience in a multi-specialty veterinary hospital is preferred
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
No weekends
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Salary Description $17 - $22 / hour depending on experience
$17-22 hourly 45d ago
Front Desk & Guest Experience Associate
Paisley Park 3.7
Front desk receptionist job in Chanhassen, MN
Days: Thursday-Monday (we are hiring for both full-time and part-time roles. Please indicate your availability when applying)
Reports to: Customer Service Specialist, Operations & Box Office Manager
Compensation: $17-$19 per hour, based on experience and qualifications
Responsibilities:
Welcome customers and guests in a warm and friendly manner
Checks in guests for tours
Monitors lobby traffic and work area and customer flow
Handled customer inquiries and complaints with professionalism and patience, resolving customer issues quickly and efficiently
Facilitates correspondence with customers
Resolves customer complaints
Escalating queries and concerns when necessary
Working with Customer Relations Team and other departments to find appropriate solutions
Assists the Administrative team and special projects
Skills:
Uses conflict resolution to diffuse angry customers
Building positive rapport with customers
Interpersonal and customer service skills to ensure positive interactions with customers
Multitasking and organizational skills to work on multiple issues at one time
Active listening and communication skills to handle patrons who may be upset
Time-management skills to respond to customer emails, calls and web chat messages promptly
Teamwork skills to collaborate with representatives and coworkers in other departments
Ability to remain upright and stationary for long periods during a shift
Technical skills for customer records management, word processing, database, email and chat software programs
Proficiency in Microsoft Office Suite
If offered the position, the offer is contingent upon passing a background check and a four-panel background screen which does NOT include THC.
$17-19 hourly 60d+ ago
Front Desk Attendant-PT Weekends
Firstservice Corporation 3.9
Front desk receptionist job in Minneapolis, MN
Saturday and Sunday 7:00 a.m.-3:00 p.m. The Desk Attendant provides superior customer service to residents, guests, and vendors; responds promptly to resident inquiries and concerns and resolves issues in a timely efficient manner. The Desk Attendant communicates issues, concerns, and notable events with the Desk Attendant Supervisor and Community Manager regarding daily activities of the property.
Job responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
* Accountability for servicing residents with a focus on the values of FirstService Residential: Do What's Right, Own It, Improve It, Aim High, Build Great Relationships, and Be Genuinely Helpful
* Must maintain regular and punctual attendance to required shifts, meetings, training, and related employment engagements to support position responsibilities and duties. Any alterations to the required schedule must be reviewed and approved, in advance, by your supervisor.
* While on duty must be in Company approved attire, follow the Company dress code policy, and identification badges and name plate must always be displayed.
* Maintain an active presence at the frontdesk. Provide superior customer service to residents, guests, vendors, contractors
* Respond promptly to resident inquiries, concerns and emergencies and assist in managing issues in a timely and efficient manner.
* Maintain a calm and pleasant personality in all types of situations and create great customer service outcomes. Interacts with residents, guests and fellow team members with tact and courtesy.
* Adheres to prescribed standard operation procedures covering all aspects of residential operations.
* Input parcels/deliveries into the computer-based package scanning program or system as established onsite.
* Utilize Connect database to access the homeowner and the building information as well as utilizing it as a form of communication if needed.
* Log all relevant information/events that happen during your shift
* Monitor security cameras, watch for any rule violations, and file appropriate reports
* Assess all situations accordingly and contact Resident Building Caretaker or Maintenance on call when necessary.
* Be knowledgeable of all Association Rules and Regulations and take appropriate action if any deviations are observed
* Read all the previous day's logs and memos and stay informed of events happening at the property where they are working.
* Communicate any important issues to the Desk Attendant Supervisor/Operations Supervisor and Community Manager.
* Manage any special projects or related duties assigned to you by the Desk Attendant Supervisor/Operations Supervisor or Community Manager
* Other duties may be assigned as necessary to provide seamless and excellent experience for our internal and external clients.
* Follow safety procedures and maintain a safe work environment.
Additional Responsibilities:
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Education and Experience:
* High School Diploma
* Associate or bachelor's degree (Preferred)
* Background in service industry or customer service field
* Administrative Experience
* Excel, Outlook, and Word experience
Knowledge, Skills & Proficiencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Knowledge of customer service principles and practices
* Customer service focused and understands the value of a smile
* Outgoing and confident personality with consistent professional demeanor, able to handle varying personalities
* Collaborative attitude and team player but also have the ability to work independently
* Exceptional interpersonal and communication skills
* Knowledge of basic computer applications/skills
* Knowledge of basic administrative duties and organization skills
* Ability to multi-task and prioritize duties
* Exceptional communication skills - verbal and written
* Attention to detail and accuracy
* Highly organized and detailed-oriented
* Problem solving skills
* Able to take direction
* Reliable, punctual and discreet
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
* Standing, Sitting at a desk for extended periods of time
* Working at a computer throughout the shift (keyboard and mouse use)
* Ability to lift to 30 pounds
* Bending down
* Walking throughout the property
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Compensation: $19 an hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
$19 hourly 4d ago
Front Desk Receptionist
Twin Cities PBS Careers
Front desk receptionist job in Saint Paul, MN
The FrontDeskReceptionist role is core to our customer service efforts and mission, creating a welcoming environment for all staff, guests, vendors, volunteers, and visitors. Often the first point of contact for employees and visitors, our ideal candidate will bring positive energy, a professional attitude and dedication to TPT's mission and organizational values. This position is also responsible for monitoring security cameras and ensuring the frontdesk, mail room and service centers are in clean, professional, and safe working order.
Compensation: $17.00 to $22.00 per hour in addition to company benefits.
Schedule: 8:30 am to 5:00 pm, Monday through Friday.
Onsite Environment: Candidates must live in or be willing to relocate to the Twin Cities Metro area and report to onsite office in St. Paul 5 days per week.
MAJOR AREAS OF RESPONSIBILITY:
FRONTDESKRECEPTIONIST (55% of time)
Serve as the first point of contact for Twin Cities PBS (TPT), providing a warm, professional, and positive experience for all visitors by offering assistance, directions, and information to ensure a welcoming environment.
Ensure all calls are greeted with professionalism, courtesy, and a positive demeanor. Provide assistance to callers and efficiently route calls to the relevant department or staff.
Monitor ID badges and maintain badge checkout system for guests and staff, as well as maintaining the AMAG access system and badge creation for new hires.
Respond to problems which arise involving medical emergencies, fire/evacuation, and severe weather. Summon fire and police assistance as necessary and communicate the situation to the appropriate leaders.
Write reports, complete forms, and document activity as needed.
Manage courier process at frontdesk.
SECURITY (15% of time)
Report instances of loitering or disruptive behavior in the skyway to the appropriate personnel or authorities, following established protocols.
Escalate emergency situations to law enforcement as needed.
Monitor public access areas using security cameras, respond promptly to alarms, follow established protocols, and communicate incidents or concerns to designated contacts.
Communicate with external security guards during shift changes to ensure smooth transitions and accurate information exchange.
MAIL ROOM/SERVICE CENTER (15% of time)
Assist mail and package carriers gain access to the facility for deliveries, as well as any vendors (e.g. Coffee, Copier Repair Services)
Serve as a backup resource to the Advancement Team by assisting with the preparation and processing of outgoing mail when needed.
Maintain cleanliness, organization, and adequate supply levels in the Service Center to ensure a functional and welcoming environment.
Maintain inventory of commonly used office and first aid supplies to ensure availability and meet the ongoing needs of staff.
Other duties as assigned.
ADMINISTRATIVE SUPPORT (15% of time)
Conduct new employee orientation by issuing security badges, facilitating AWAIR training, organizing and distributing badge photos, and providing guidance on submitting building service requests.
Assist in onboarding by updating workstation nameplates, & delivery of office supplies.
Assist with meeting logistics - preparation, catering, facilities requests, check-in sheets, and parking validation.
Provide backup administrative support to executive administrators and executive team.
QUALIFICATIONS
Required Experience
Minimum of High School diploma or GED.
Strong computer proficiency, including demonstrated experience with Microsoft Excel, Word, Outlook, and Teams.
Ability to use a ladder (to reset security cameras as required).
Must be able to walk and stand for extended periods of time.
1-2 years experience in a customer-facing role with demonstrated ability to provide professional, courteous, and solution-oriented service in a fast-paced environment.
Knowledge, skills and abilities:
High level of integrity.
Able to work well with others and provide excellent hospitality.
Strong organizational skills and attention to detail.
Demonstrated ability to manage multiple tasks simultaneously.
Ability to remain calm in variety of circumstances and have superior customer service skills.
Consistent attendance and punctuality.
Ability to become First Responder Certified.
Demonstrated ability to use good judgment to ensure effective response to security incidents and emergencies.
Ability to use discretion when dealing with critical, highly sensitive and confidential information.
Able to identify and distinguish colors.
Fluent in English language.
Ability to lift up to 50 pounds.
Able to quickly learn operating the components of an integrated security system.
Takes pride in work and the mission of Twin Cities PBS.
$17-22 hourly 8d ago
Front Desk Receptionist
Institute for Orthopedics & Chiropractic
Front desk receptionist job in Saint Paul, MN
Benefits/Perks
Competitive salary
Great work-life balance
Paid time off
Medical/Dental Benefits
Simple IRA (after one year)
Ongoing training
Employee Discount
1 Full-time FrontDeskReceptionist positions open (32-40 hours with benefits)
Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 6 chiropractors, 3 Physical Therapist, and 2 PTAs and 2 Massage Therapist in two locations, Edina and St. Paul.
***********************
Hours & Location:
Minneapolis/St. Paul Clinic Hours: Monday 7:30am - 5:15pm, Tuesday-Thursday 7:30am-4:30pm, Fridays/Saturday as needed for meetings and vacation coverage in Edina location.
Address:2550 University Avenue W., Suite 137N, St. Paul MN 55114
Our ideal candidate is:
Passionate about healthy living
Strives for excellence; goes above and beyond to provide the BEST care for our patients
Works well as a team by collaborating, sharing ideas and encouraging each other
Excellent communication skills
Medical experience is a plus
We use Apple computers: iPad, Pages, Numbers, Microsoft Teams
Medical software: Jane
The responsibilities for this position are:
Greeting patients
Collecting copays and balances
Preparing paperwork for upcoming appointments
Communication with patients and doctors
Verifying insurance benefits
Complete prior authorizations/referrals
Answer multi-line phone and scheduling for two locations
Explains Insurance benefits to the patients
Optimizing provider schedules and patient satisfaction with efficient scheduling
We are looking forward to receiving your application. Thank you.
Compensation: $15.84 - $21.43 per hour
CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).
WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as:
Back & Neck pain - injury
Disc Degeneration - Bulging - Herniations
Extremity Joint Pain
Arthritis - Degenerative Joint Disease
Fibromyalgia
Chronic Pain Syndromes
Tendonitis - Bursitis
Spinal Degeneration
Sciatica & Arm Pain, Numbness & Tingling
Headaches - Migraines & Tensions
Vertigo
Carpal Tunnel Syndrome
Whiplash
Sports Injuries
Neck Pain
Car Accident Injuries
Frozen Shoulder
Hip Pain - Bursitis
Muscle Strains, Pulled Hamstrings
Sprained Ankles
Rotator Cuff Tendonitis and Tears
Tennis Elbow
And many other Orthopedic conditions, injuries.
$15.8-21.4 hourly Auto-Apply 60d+ ago
Medical Front Desk Receptionist
Voyage Healthcare Mn
Front desk receptionist job in Plymouth, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented FrontDesk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the frontdesk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide frontdesk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
$19-21.8 hourly Auto-Apply 6d ago
Medical Office Receptionist
Lifestance Health
Front desk receptionist job in Centerville, MN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.50 - $21.50/hour, plus quarterly bonus/incentive potential
Location: 7041 20th Avenue South Centerville, MN 55038
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$20.5-21.5 hourly 4d ago
Front Desk Receptionist
MRA Recruiting Services
Front desk receptionist job in Saint Paul, MN
Mathias Die Company
Receptionist - Grow your Career!
Onsite: 391 Malden St. South St. Paul, MN
Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more!
About Us: At Mathias Die Company, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients.
Job Description: As a Receptionist, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail.
Essential Functions:
Greet and assist customers
Assigned tasks have organizational focus
Adaptability within a business - industrial manufacturing office skill environment
Team work & fosters cooperative spirit
Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line
Key Responsibilities:
Answer incoming call activity and external call activity professionally, in a timely manner
Good Positive Experience & Human Relations Practices
Customer Service Oriented
Accurate, timely processing of invoices, accounts receivable & operating systems data input
Computer & Desktop skills within business basic software & specific/trained Operating Systems
Key communication monitor/source-point for management daily awareness and staff emergency situations
Assigned tasks support Monthly on-site Customer Training Sessions
Display high standards of ethical conduct, exhibits honesty & integrity
Responds appropriately to supervision, assist booking keeper with various duties
Good Daily attendance & on-time discipline
Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision
Manage through FrontDesk Office Distractions
Qualifications:
High School Diploma/GED
Previous phone and computer experience
Customer oriented
Computer knowledge and/or experience
Skill capability and room for skill improvement around written and verbal
English communication skills
Manage details, recognize what detail orient value brings and pattern of being well organized
Ability to work independently and handle multiple tasks
Team player with the ability to work well with all levels of the organization
Ability to handle fast paced work environment
Professional manner and demeanor
What We Offer:
Competitive Compensation Starting at $18.50+/hour
Comprehensive Benefits Package
First shift hours starting at 8AM
Opportunities to explore career paths in administration, operations, and beyond
A Supportive and Collaborative Work Environment
Strong and Stable Organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more
than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
$18.5 hourly Auto-Apply 36d ago
Front Bar Receptionist - Part Time
Face FoundriÉ
Front desk receptionist job in Saint Paul, MN
Job Description
FRONT BAR RECEPTIONIST
Join us as a Front Bar Receptionist!
Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Schedule appointments with accuracy and extreme attention to detail.
Meet or exceed sales goals set by the Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Operations Manager to identify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$30k-38k yearly est. 24d ago
Front Desk Coordinator - Bloomington, MN
The Joint Chiropractic 4.4
Front desk receptionist job in Minneapolis, MN
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Opportunity
Float role covering Thursday, Friday and Saturdays
Pay Range $18-$20/hr + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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$18-20 hourly 22d ago
Medical Front Desk Receptionist
North Clinic 3.9
Front desk receptionist job in Plymouth, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented FrontDesk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the frontdesk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide frontdesk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
$19-21.8 hourly Auto-Apply 6d ago
Front Desk Receptionist
Wedding Shoppe 3.2
Front desk receptionist job in Saint Paul, MN
FrontDesk Reception
Location: Saint Paul, MinnesotaJob Type: Part Time Pay Range: $15-16 per hour plus bonus plan opportunities. About Wedding Shoppe Inc.: Wedding Shoppe Inc. is a premier bridal retailer with over 48 years of experience helping couples celebrate their special day in style. Located in Saint Paul, Minnesota, we are passionate about providing an unparalleled shopping experience with our wide selection of wedding dresses, bridal party dresses, menswear and accessories. Known for our exceptional customer service and as the exclusive retailer of Kennedy Blue, we have built a trusted reputation locally and globally. Join our team to be a part of a company that values creativity, collaboration, and the joy of creating unforgettable moments for our customers.
Our Benefits:
Flexible Part-Time Scheduling: We prioritize work-life balance. This allows you to balance work with family, school, or other commitments and work up to 30 hours per week.
Competitive Pay: Starting wage of $15 per hour
Paid time off, even for part-time positions!
Supportive and friendly team members and management.
Employee Discounts: Enjoy fantastic discounts on our beautiful range of wedding products.
Individual retirement account (IRA) with company match.
What Your Day Will Look Like:
As a FrontDeskReceptionist at the Wedding Shoppe, you'll play a key role in providing top-notch customer service both in person and through various communication channels such as phone, email, and live chat. Your responsibilities will include welcoming couples to our store, efficiently managing incoming calls, guiding customers through the sales process, completing orders and necessary paperwork accurately and in a timely manner, and maintaining regular communication with manufacturers.
Qualifications and Skills:
A passion for helping people and delivering exceptional customer service.
Previous experience in a fast-paced environment and/or 1 year of Customer Service experience.
Excellent written and verbal communication skills, including professional phone etiquette and proficiency in Microsoft Office.
Exceptional organizational and time management abilities, strong problem-solving skills and
Exceptional organizational and time management abilities, strong problem-solving skills and proficiency in multitasking while maintaining composure under pressure.
If this position aligns with your interests, we'd love to hear from you! Please submit your application with a personalized cover letter explaining why you're an ideal fit for this role, what excites you about joining our team, and why the Wedding Shoppe is the perfect place for you to develop your career in the wedding industry.
$15-16 hourly Auto-Apply 60d+ ago
Receptionist
Luther Auto 4.9
Front desk receptionist job in Bloomington, MN
We are seeking a Receptionist/Office Assistant/ with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!
$20-$21/hour
What We Offer
Medical, Dental & Vision
Short Term & Long Term Disability
401k with Match
HSA/Flexible Spending
Paid Vacation
Growth Opportunities
Paid Training
Responsibilities
Operate switchboard telephone system by answering phones and directing customers to the appropriate department
Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
Handle customer complaints diplomatically and refer to appropriate department for resolution
Receive cash, checks and credit card payments from customers; make correct change and issue receipts
Assist managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with customers and fellow employees
Qualifications
Experience with Microsoft Office is a plus
Available to work flexible hours including nights, weekends and some holidays
Ability to effectively communicate customer interests, needs and requests to management and sales personnel
Professional appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
The responsibility of the Receptionist/Administrative Support position is to serve as the primary contact for customers and policy owners as they call and enter the office and to assist with administrative work for financial representatives in the office.
Specific responsibilities include but will not be limited to:
Reception
Greet visitors and direct them appropriately
Answer, screen, and record telephone calls
Maintain telephone system and agency directory
Train new personnel on how to use the phone system
Process incoming and outgoing mail; deliver outgoing mail to Post Office
Maintain the reception area
Make copies, send, and distribute faxes and maintain copy and fax machines
Maintain inventory and order office supplies as needed
Answer basic policy owner/policy benefit questions
Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
Cross-train in other support roles
Advisor Support
Preparing insurance submissions
Tracking cases through underwriting and completing tasks necessary for the underwriting decision
Limited client communications: medical exam coordination, collection of outstanding information
Opening investment accounts
Completing financial transactions
Creating templated financial plans and other illustrations
Support implementation and adoption of technology and workflows
Manage data and workflows within the client relationship management (CRM) software
Communicating with multiple new reps and other stakeholders regarding operational issues and development opportunities
QUALIFICATIONS
It is recommended that the Receptionist/Administrative Support position have the following qualifications:
Basic computer and Microsoft Office experience
Multi-line phone experience preferred
Filing skills
Customer service experience strongly preferred
Ability to handle detailed work with high degree of accuracy
Excellent interpersonal skills
Experience in problem-solving
High level of organizational skills
Excellent written and oral communication skills
Professional office skills
Ability to take independent action to make sound decisions
Ability to multi-task
Ability to be flexible and open-minded.
Ability to work effectively with people at all levels
$33k-38k yearly est. 13d ago
Front Desk Agent - Part Time
Crescent Careers
Front desk receptionist job in Saint Paul, MN
Our hotel has a new name and a new style - Larkspur Landing, opening October 2025! Looking for a qualified Part-Time FrontDesk Agent to join our fun and eccentric TEAM. Previous hotel experience preferred but not required.
Our ideal candidate has a flexible schedule, some similar experience, and a positive attitude.
Come find out what makes this a great place to work!
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
How much does a front desk receptionist earn in Roseville, MN?
The average front desk receptionist in Roseville, MN earns between $27,000 and $42,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Roseville, MN
$34,000
What are the biggest employers of Front Desk Receptionists in Roseville, MN?
The biggest employers of Front Desk Receptionists in Roseville, MN are: