Lodging Front Desk Agent
Front desk receptionist job in Stratton, VT
is located at Stratton Mountain Resort in Stratton Mountain, VT
Seasonal At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
Free or discounted multi-resort dependent season passes
Free or discounted IKON pass
Discounted golf & fitness center memberships
Employee childcare rates & discounted seasonal programs
Retail + F&B discounts
Friends & family tickets
Onsite medical clinic
Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
401(k) plan with company match
Discounted tuition plan
Paid parental leave
Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The Front Desk Agent will work out of both The Black Bear Lodge and The Stratton Welcome Center. Agents are expected to ensure a warm and welcoming experience for all guests throughout their stay. Ideal candidates will be customer service oriented, friendly, proactive problem solvers and computer literate. There are full-time and part-time seasonal opportunities available for this position. This position is compensated at $20.00/hour.
ESSENTIAL DUTIES
Check guests in and out of Stratton lodging
Anticipate and take appropriate action surrounding guest issues
Prepare welcome packets for arrivals when necessary
Answer phone calls from guests; includes answering the PBX phone system
Provide general information about the resort
Administrative duties such
Sell select products to guests
Assist guests with rates and information regarding their visit
Additional duties as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
Highschool Diploma, or equivalent, required
Experience:
Previous customer service experience, preferred
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Must be 18 years of age or older
Strong computer literacy skills
Excellent communication skills
Ability to multitask & delegate tasks as needed
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
Auto-ApplyFront Office Assistant
Front desk receptionist job in Rutland, VT
Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers. Serves as the initial impression for many customers and is important to the organization's customer service reputation. Responsible for key components of finical integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service. Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting. Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure. Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely. Focus will always be on patient needs and efficient use of hospital resources.
Minimum Education
High School diploma or equivalent.
Minimum Work Experience
2 years secretarial experience or medical office training including 1 year patient or customer service experience.
Experience using a computerized health information system.
Required Skills, Knowledge, and Abilities
Excellent oral and written communication skills.
Demonstrated strong knowledge of basic computer skills.
Demonstrated moderate knowledge of Medical Terminology.
Pay range: $17.46 - $25.91
#PM24
PI3675a0d6b4fc-37***********3
Receptionist
Front desk receptionist job in Sunapee, NH
Part-time Description
Department: Administration
Reports To: Business Office Manager
Status: Non-exempt
Hours: Part Time Evenings 4:30pm to 8pm
Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
Retrieves messages from voice mail and forwards to appropriate personnel.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Coordinates guestroom reservations.
Receives, sorts, and routes mail, and maintains and routes publications.
Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Collects rent checks from residents and family members and provides needed information to Assistant Executive Director.
Collects money for meal tickets, etc.
May perform other duties as assigned.
Requirements
Minimum Qualifications
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
Arrives to work on time.
Absence and tardiness is minimal.
Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs.
Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
Able to work cooperatively with a group of people to achieve goals and objectives.
Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
Able to work various schedules and shifts as needed.
Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.
Physical Demands
Physically able to move at least 20 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull office equipment and furnishings.
Front Desk Receptionist (Bilingual Spanish)
Front desk receptionist job in Jackson, NY
Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.
NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.
NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.
Why Work at NYPCC:
We Pay Down Your Student Loans!
Productivity Bonus
Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
Paid Time Off and Company Paid Holidays
Annual Rate Increases
403B Retirement Plan with Company Match
Continuing Education Opportunities Available
Professional Development through NYPCC Academy
Amazing Workplace Culture
NYPCC Health and Wellness Events
Job Description
The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling.
Greet and welcome clients and visitors directing them appropriately upon arrival
Check clients in and out on electronic health record system
Answer phones, take messages, and transfer calls as needed
Perform general office duties inclusive but not limited to scanning, faxing, and making copies
Schedule appointments for clients and conduct outreach as determined by management
Assist with processing referrals and intake related scheduling appointments for clients
Provide prescribers with both in-person and virtual support.
Assist prescribers and other staff to ensure efficient scheduling
Provide daily scheduling outreach and regularly submit summary reporting data
Processing of prior authorizations and obtain the required approval for medications
Facilitate Medical Records requests in compliance with state regulatory guidelines
Electronically store, accurately record patient information into EMR system
Provide support to all interdisciplinary teams, including clinical and medical staff
Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations
Assist with opening and securely closing the clinic when required
Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership
Perform other duties based on operational needs to provide a positive client experience
Qualifications
Must be Bilingual in English and Spanish
High School Diploma or equivalent is required
1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required
Must be proficient in MS Office (Outlook, Word, and Excel)
Must have the ability to learn new software
Possesses the personality and demeanor to work with difficult clients
Must be detail-oriented and have the ability to multi-task
Must be a team player
Thrives under pressure in an outpatient client environment
1 form of picture ID (non-expired)
Unexpired passport: OR
Driver's License AND Social Security Card; OR
State ID Card AND Social Security Card
Additional Information
Salary: $19.00- $20.00 per hour
Compensation commensurate with experience and qualifications.
Security Officer - Front Desk Attendant
Front desk receptionist job in South Glens Falls, NY
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer - Front Desk Attendant in South Glens Falls, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a manufacturing and industrial location, you will be the first point of contact for visitors and employees. Your role includes monitoring entry points, verifying credentials, and assisting with security-related inquiries, all while delivering exceptional customer service. Join a team that values integrity, teamwork, and innovation, and help to deter incidents by maintaining a strong, professional presence.
Position Type: Part Time
Pay Rate: $17.31 / Hour
Job Schedule:
Day
Time
Tue
04:00 PM - 12:00 AM
Wed
04:00 PM - 12:00 AM
Why Join Us:
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
What You'll Do:
Provide customer service to visitors, employees, and/or contractors by carrying out security-related procedures and site-specific policies at the front desk.
Monitor access to the location, verify credentials, and assist with visitor management processes.
Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
Maintain accurate records of daily activities, incidents, and any unusual occurrences as required by the client site.
Communicate professionally with all individuals entering or exiting the facility, providing information and assistance as needed.
Support Allied Universal and client emergency response activities when appropriate, including coordination with local authorities if necessary.
Help to deter unauthorized access and/or suspicious activity through attentive observation and presence at the front desk area.
Minimum Requirements:
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver's license will be required for driving positions only.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ********************
Requisition ID 2025-1482480
Auto-ApplyFront Desk Representative
Front desk receptionist job in Jackson, NY
Job Description Benefits/Perks
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet patients as they arrive and provide an excellent customer experience
Answer Insurance phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general patient services and attend to the needs of patients throughout their services
Qualifications
One or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Front Desk Associate
Front desk receptionist job in Glens Falls, NY
At Artistry of Face, we work hard to create a unique and elevated experience that is all about a client's confidence. We thrive on educating our clients and providing customized treatment plans. Our areas of expertise include aesthetic and medical spa services that span injectables, and skin and body treatments. We are currently searching for a part-time Front Desk Associate for our Glens Falls, NY and Loudonville, NY locations.
In this position, you will support the company's mission and contribute to a positive work environment. You must be organized, able to multi-task, prioritize effectively, and have strong customer service skills.
As a valued member of our team, we look forward to working with you.
Responsibilities Include:
Providing exceptional customer care
Greeting clients and answering incoming calls
Booking/re-booking appointments
Checking clients in/out
Answering emails and other correspondence
Assisting in product sales and lead generation
Attending local events in an effort to share more about Artistry of Face with the community
Establishing a relationship with local businesses to help expand our client base
Schedule:
Part-time, 24 hours per week
Mondays & Fridays, 9am - 5pm in Glens Falls
Wednesdays 9am - 5pm in Loudonville
Requirements
2 Years of administrative experience, preferably in a beauty enhancement environment (ie: Medspa, salon with spa, Dermatology or Plastic Surgery office)
Excellent communication and interpersonal skills
Willingness to learn
Salary Description $17-21/hr depending on experience
Front Desk Agent
Front desk receptionist job in Woodstock, VT
New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont's signature style.
One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking Front Desk Agents to join the team!
Job Summary:
The Front Desk Agent is responsible for performing all Guest Services-related functions including, but not limited to, greeting & registering guests, answering guest inquiries, making & modifying guest reservations, providing outstanding guest service during their stay & settling the guest's account upon completion of their stay.
Job Specifications:
Expected Pay Range: starting $20.00 per hour, based on experience
The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate's qualifications and/or experience.
Shift & Schedule Availability: Full Time year and full time seasonal, weekends and holidays
Job Responsibilities:
Check guests in and out of their rooms.
Answer any questions guests have.
Make recommendations for activities and restaurants.
Answer the phone and direct the call.
Take reservations on the phone.
Maintain the record of guests that have checked in and out.
Job Requirements:
High school diploma or GED equivalent.
Excellent customer service skills.
Three months of experience at a high-end hotel, resort, or private club required.
Amazing interpersonal abilities.
Top-of-the-line organizational skills.
Ability to handle multiple tasks at once.
Amazing time management skills.
Incredibly detail oriented.
Knowledge of SMS Host & Microsoft Office is desirable.
Work cohesively with co-workers as part of a team.
We offer great resort privileges, discounts, and free employee meal to all employees.
Those hired into full time positions are eligible after an initial waiting period for a competitive benefits package that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.
Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!
The Woodstock Inn & Resort is an equal opportunity employer.
Auto-ApplyMedical Secretary - Adirondack ENT & Allergy (Entry Level)
Front desk receptionist job in Glens Falls, NY
The Impact You Can Make
The Medical Secretary manages the reception function of the office / practice in a professional manner, accommodating the patient, physician, and resources available.
Team Impact
Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
How You Will Fulfill Your Potential
Responsibilities
Screen calls, using mature judgement to determine callers needs, referring to nurse or physician if necessary.
Schedule appointments, and make follow up appointments for other services on behalf of patient.
Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
Prepare and maintain patients charts, ensuring all pertinent documentations are filed
Sort incoming mail, including lab or tests results, routing appropriately and promptly.
Review patients financial and/or insurance information, preparing appropriate referrals or other 3rd party forms and documents. Contacts insurers to secure referrals on behalf of patient.
Education/Experience:
Successful completion of high school or has a high school equivalency diploma
Previous clerical/office training and/or education with medical terminology preferred
Skills/Abilities:
Ability to effectively communicate with patients, staff, students, and physicians.
Ability to provide excellent customer service to a variety of people.
Ability to promote and work in a team setting.
Possess strong skills in:
Computers
Problem solving
Multi-tasking
Prioritizing
Licenses/Certificates/Registrations:
None required
Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $23.59 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.
Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.
Auto-ApplyMedical Receptionist
Front desk receptionist job in Glens Falls, NY
Integrated Dermatology is a leading national Dermatology practice that acquires and partners with Dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner Dermatologists.
Job Description
Answering the multiple-line phone system
Checking patients in and out
Scanning records
Faxing Referrals/Record Management
Cash handling
Scheduling
Other duties as assigned
Qualifications
Ability to multitask
Customer service skills
Team player
Patient
Must have computer skills
EMR experience is required
Job Type:
Full-time: 7:30 am - 5:00 pm Monday through Friday
Candidate must be willing to train at our Latham location
Experience:
1+ year experience as a Medical Receptionist is required
Experience utilizing EMR is required
Education:
High School diploma or equivalent GED is required
Associate degree is preferred
Pay:
Pay starts at $18.00 per hour and increases with years of experience
Additional Information
All your information will be kept confidential according to EEO guidelines
Front Office Assistant - Geriatrics
Front desk receptionist job in Rutland, VT
COMMUNITY HEALTH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
ABOUT THE ROLE:
The Geriatric Services Front Office Assistant is responsible for Geriatric Services front office duties which primarily includes but is not limited to: provide initial contact between the patient and the office, coordinating patient care through scheduling, registration, file maintenance and billing procedures. In addition, will provide clerical and administrative support to the Geriatric Services program.
FUNCTIONS OF THE POSITION:
Serve as the initial contact for all patients, family members and visitors, providing clear directions, answering questions, and ensuring a warm and professional welcome upon arrival.
Confirm and update patient demographic information at each visit, including address, phone numbers, emergency contacts, and communication preferences.
Utilize the EMR system to record check-in times, notate cancellations or no-shows, and ensure all documentation is correct and current.
Ensure that all necessary forms, consents, and identification documents are collected, scanned, and securely stored in the EMR. This includes HIPAA forms, privacy notices, and any other paperwork required by regulatory bodies or insurance providers.
At each visit, verify the patient's insurance information by checking benefits, eligibility, and coverage limitations. This can involve contacting insurance companies directly, using online portals, and cross-referencing provided documentation.
Record any changes in insurance carriers, policy numbers, or coverage details into the EMR. Ensure that new cards or details are properly scanned and attached to the patient's record.
Confirm that the patient's insurance plan is active for the date of service and determine any copays, deductibles, or coinsurance responsibilities.
Proactively address flagged issues such as inactive policies, missing referral authorizations, or out-of-network coverage, contacting patients or payers as necessary to facilitate resolution before the appointment.
Process payments from patients, including copays, outstanding balances, and point-of-service fees. Provide receipts, answer questions about charges, and maintain a professional demeanor during financial interactions.
Maintain strict confidentiality of patient information and records in accordance with HIPAA and office policies.
Exhibit strong written and verbal communication skills, facilitating effective interactions with patients, providers, payers, and team members.
Show initiative and resourcefulness in resolving administrative, technical, and interpersonal challenges.
Provide high-quality customer service, fostering a welcoming and supportive environment for all patients and visitors.
OTHER DUTIES:
Participate as a team player, collaborating with medical assistants, nurses, providers, and other administrative staff to ensure the highest quality of care and service.
Professional Development: Engage in ongoing professional development by attending required meetings, training sessions, and workshops to enhance skills and knowledge relevant to the role.
Assume other tasks as assigned, demonstrating flexibility and a willingness to support practice operations as needs arise.
SKILLS REQUIRED FOR SUCCESS:
High School Diploma or equivalent.
Prior office experience preferably in a medical setting.
Basic knowledge of computer skills.
Basic medical terminology preferred.
Strong customer service skills
HOW WE SUPPORT YOU:
Work Life Balance
Generous Time Off
Medical, dental, and vision insurance.
Health savings account option.
Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
Comprehensive Wellness Program.
Auto-ApplyMedical Secretary
Front desk receptionist job in Jackson, NY
Job DescriptionBenefits:
401(k)
Health insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
Proficient in eClinicalWorks (eCW) EMR system
Bilingual (English / Spanish)
Receptionist
Front desk receptionist job in Weston, VT
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About The Weston
The Weston is an award-winning boutique hotel offering an intimate and luxurious experience. With just nine beautifully appointed rooms, an on-site French restaurant, and a petit spa, we provide personalized hospitality in the heart of New England. Recently named the #1 hotel in New England and among the top 20 hotels worldwide by Condé Nast Traveler in 2024, we are proud to set a new standard in excellence. Open for just one year, we are expanding with a new bakery opening soon, enhancing our commitment to culinary and guest experiences.
Automotive Receptionist
Front desk receptionist job in Lebanon, NH
Job Description
DCD Nucar Ford of Lebanon, 425 Miracle Mile, Lebanon, NH 03766, is searching for a Receptionist for its Sales Department. The person in this position is the first point of contact between the customer and the dealership.
Job Requirements:
Must read and comprehend instructions and information, both orally and in writing.
Excellent communication, interpersonal and organizational skills.
Required to effectively utilize the dealership's computer systems & processes.
Job Responsibilities:
Greet and welcome guests as soon as they arrive at the dealership
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills:
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite and/or Google
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Education and/or Experience:
High School Diploma or equivalent, required
Previous Cashier/Reception experience preferred
We Offer:
Medical, Dental, Vision Coverage
Life Insurance
Short & Long Term Disability Insurance
Paid Vacations, Paid Holidays, 401K with Company Contribution
We are excited about meeting you.
DCD Automotive/Nucar AutoMall of Tilton is an Equal Opportunity Employer, which operates in a safe, drug free facilities
Job Posted by ApplicantPro
Relief Receptionist
Front desk receptionist job in Hudson Falls, NY
Relief Receptionist Job Description
Established in 1948, the Mission of ASCEND Mental Wellness is to encourage and assist individuals in discovering pathways to their optimal mental health and wellness, while supporting hope and awareness of well-being in our community.
We are seeking a Relief Receptionist to support our Health Home Care Management and Caleo Counseling teams. This position will be on-site at both our Glens Falls and Hudson Falls offices.
Relief Receptionist Qualifications & Education:
High School Diploma, or equivalent. Experience with administrative/secretarial work is preferred.
Must be of good character and background and display an affinity for working with people with mental illness and/or co-occurring disorders.
Valid NYS driver's license acceptable to Agency insurance standards.
Must be detail-oriented and possess good time management and customer service skills. Must have the ability to work independently, have good problem-solving skills and can work as part of a multi-disciplinary team.
Relief Receptionist Job Responsibilities, include but not limited to:
Primarily responsible for Front Desk operations, including but not limited to greeting and assisting clients and visitors, answering/routing phone calls appropriately, copying, and filing.
Distributing mail for department.
Prepare correspondence and complete copying as required.
Assist with Client Chart filing, maintenance, breakdown, archival and storage as needed.
Maintain office filing systems, including master files; replenish as needed.
Monitoring and updating staff in/out board for safety purposes.
Assist with daily operations as directed by Supervisor.
Maintain a safe environment for all clients and staff.
Maintain effective communication with other staff members and supervisors.
Preserve the human dignity and confidentiality of all clients and act in the best interest of those served through the Agency's programs and services.
Always ensure quality of work.
Adhere to all laws and regulations applicable to the Agency's business.
Adhere to the Agency's Corporate Compliance Program and established policies and procedures.
Always positively represent the Agency within the community.
Have adequate computer skills, or more refined for specific job titles.
Actively participate in scheduled team/staff meetings as scheduled by the supervisor or as indicated by the program's services.
Actively participate in agency-sponsored staff development and in-service educational programs as deemed necessary by a supervisor, including mandatory training assigned by job title.
Should be compassionate and demonstrate a commitment to helping people with mental illness and/or co-occurring disorders.
Meals and breaks may be interrupted or delayed due to client needs, emergencies, or program requirements. Staff should be prepared to adjust schedules as necessary to maintain client safety and program integrity.
ASCEND Mental Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Spa Reception
Front desk receptionist job in Manchester, VT
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Receptionist. The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
* Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
* Adheres to policies of the facility and Arch Amenities Group.
* Reports any incident or accident to the Facility Manager.
* Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
* Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
* Maintains a monthly inventory of supplies and or products, when applicable.
* Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
* Participates in the Manager on Duty (MOD) schedule, if applicable.
* Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
* Greets each and every guest with a smile and direct eye contact.
* Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
* Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
* Keeps area clear of clutter and personal effects.
* Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
* Informs facility manager of any member, guest, or facility issues.
* Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
* Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
* Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
* Additional duties as assigned.
Qualifications:
* High School diploma but college degree preferred.
* Customer service experience
* Previous experience handling money
* Excellent communication, customer service skills, and work ethic
* Efficient, well organized, and able to handle a variety of duties simultaneously
* Professional manner, discretion, and appearance
* Excellent verbal and written skills
* Energetic, enthusiastic and motivational
* Strong team player
* Proficient in appropriate computer skills and office equipment
* Ability to lift 25 lbs.
* Availability to work nights, weekends and holidays
* Availability to stand for long periods of time
* This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
* The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Spa Reception
Front desk receptionist job in Manchester, VT
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Receptionist. The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Participates in the Manager on Duty (MOD) schedule, if applicable.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Spa Reception
Front desk receptionist job in Manchester, VT
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Receptionist. The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Participates in the Manager on Duty (MOD) schedule, if applicable.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Receptionist
Front desk receptionist job in Sunapee, NH
Job DescriptionDescription:
Department: Administration
Reports To: Business Office Manager
Status: Non-exempt
Hours: Part Time Evenings 4:30pm to 8pm
Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
Retrieves messages from voice mail and forwards to appropriate personnel.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Coordinates guestroom reservations.
Receives, sorts, and routes mail, and maintains and routes publications.
Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Collects rent checks from residents and family members and provides needed information to Assistant Executive Director.
Collects money for meal tickets, etc.
May perform other duties as assigned.
Requirements:
Minimum Qualifications
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
Arrives to work on time.
Absence and tardiness is minimal.
Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs.
Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
Able to work cooperatively with a group of people to achieve goals and objectives.
Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
Able to work various schedules and shifts as needed.
Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.
Physical Demands
Physically able to move at least 20 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull office equipment and furnishings.
Medical Secretary - Rehabilitation & Wellness Center (Entry Level, Flexible Scheduling Options for Per-Diem Positions)
Front desk receptionist job in Queensbury, NY
The Impact You Can Make
The Medical Secretary manages the reception function of the office / practice in a professional manner, accommodating the patient, physician, and resources available.
Team Impact
Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
How You Will Fulfill Your Potential
Responsibilities
Screen calls, using mature judgement to determine callers needs, referring to nurse or physician if necessary.
Schedule appointments, and make follow up appointments for other services on behalf of patient.
Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
Prepare and maintain patients charts, ensuring all pertinent documentations are filed
Sort incoming mail, including lab or tests results, routing appropriately and promptly.
Review patients financial and/or insurance information, preparing appropriate referrals or other 3rd party forms and documents. Contacts insurers to secure referrals on behalf of patient.
Education/Experience:
Successful completion of high school or has a high school equivalency diploma
Previous clerical/office training and/or education with medical terminology preferred
Skills/Abilities:
Ability to effectively communicate with patients, staff, students, and physicians.
Ability to provide excellent customer service to a variety of people.
Ability to promote and work in a team setting.
Possess strong skills in:
Computers
Problem solving
Multi-tasking
Prioritizing
Licenses/Certificates/Registrations:
None required
Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $23.59 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.
Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.
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