Front Office Associate
Front desk receptionist job in Sartell, MN
RAYUS now offers DailyPay! Work today, get paid today!
is $14.49-$20.95 based on direct and relevant experience.
RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position working Monday-Friday typically 9:30am-6:00pm with occasional 8:30am-5:00pm shifts; includes Saturday rotation 2-3 per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Pushes imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned
Front Desk - Country Inn & Suites, St. Cloud East
Front desk receptionist job in Saint Cloud, MN
Job Description
The Country Inn & Suites of Saint Cloud East is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.
Benefits:
The target pay range for this position is $13- $14 per hour depending on experience and qualifications.
This position offers both full-time and part-time opportunities with great flexibility. Some weekends or evenings may be required. Positions based in Illinois or Minnesota may be eligible for Earned Sick and Safe Time (ESST) or Paid Time Off (PTO) in accordance with applicable state and local laws.
We offer benefits to our full-time positions after eligibility requirements have been met.
Medical Coverage: We offer medical insurance plan options with reduced premium rates available.
Health Savings Account (HSA): Eligible employees may participate in a tax-advantaged HSA to support healthcare expenses.
Employee Assistance Program (EAP): Confidential support services are available to all employees and their immediate family members.
Paid Time Off (PTO)
Job Types: Full-Time or Part-Time
Pay: $14.00
Schedule:
Evening shift
Day Shift
Weekends as needed
Work setting:
In-person
Work Location: In person
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability
Medical Front Desk Receptionist
Front desk receptionist job in Maple Grove, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Travel Requirement: This position requires travel to all clinic locations (Crystal/Maple Grove/Osseo/Plymouth).
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide front desk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
Auto-ApplyReceptionist / Cashier- Part Time
Front desk receptionist job in Coon Rapids, MN
Part-Time Receptionist / Cashier Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
We are seeking a Receptionist/Office Assistant/ with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.
$17/hour
What We Offer
* 401k with Match
* Growth Opportunities
* Paid Training
* Family Owned and Operated
* Long Term Job Security
* Employee Discounts
Responsibilities
* Calculate the customer's bill using the dealership's computer system
* Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
* Make change accurately and issue receipts to customers
* Answer phones and direct consumer to the proper department and follow up in a timely manner
* Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
* Operate switchboard telephone system
* Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
* Assist the managers with various clerical duties as needed
* Be friendly, professional, courteous and efficient when working with all customers and employees
* Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
* Experience with Microsoft Office suite is a plus
* Available to work flexible hours on weeknights & weekends
* Ability to communicate customers' interests needs and requests to management and sales personnel
* Professional personal appearance
* Clean driving record
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
PT Receptionist
Front desk receptionist job in Saint Cloud, MN
Daily/Weekly engagement with ownership/management team - we take every opportunity to listen and make our teams feel valued. This is where our best ideas come from.
Upward mobility - Tenvoorde Ford is growing, and other positions are needed as we continue to grow as a company.
Positive, family-oriented culture where great careers are born - Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.
The Tenvoorde Family is seeking an amazing Part Time Receptionist!
Have you been told you're “outgoing, energetic, a positive person, reliable and great with people”? Are you looking for a job or career that offers stability, growth opportunity and a better work-life mix? If so, we are looking for someone just like you! Due to the growth of our company and the need to better serve our customers we are looking for you!
Responsibilities
What does a Part Time Receptionist do?
Answering phones in a professional and courteous manner to provide our customers the best experience.
Meet and greet customers to answer questions or direct them to the correct department or employee.
Scanning documents via scanning software.
Work with the office staff to fulfill general office duties which include (but not limited to) filing, scanning, greeting customers, taking payment, answering phones and doing other daily work.
3:00pm - 8:00pm shift M - F and rotating Saturday 8:30am - 5:00pm with other PT receptionist.
Qualifications
Must be a “team player”
Must be reliable, show up on time.
Exceptional ability to learn and grow.
Amazing work ethic
Detail oriented
Ability to learn from veteran staff
Outstanding ability to work with a team and take direction
Ability and willingness to adopt modern technology
Strong written and verbal communication skills
Proficiency in use of basic computer and phone systems
Ability to bend, move, lift and physically perform duties in the scope of this position.
Benefits
Employee Vehicle Discounts
Employee Parts/Service Pricing Discounts
Referral Bonus Program
Please apply to this ad and/or email your resume to: ************************* showing your work experience and references.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyReceptionist
Front desk receptionist job in Elk River, MN
Job Description
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand values and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
Job Responsibilities:
Greet patients in a friendly fashion in person or by phone conversation
Direct patients to sign in for their appointments or direct the patient to an optician to order/pickup eyewear
Coordinate phone inquiries and direct accordingly
Gather patient information that is not currently in the electronic health records
Communicate with Patient to update about pending orders and/or direct to optician
Enter all medical service charges in patient's ledger with accurate date and insurance info
Take orders for contact lenses in store and over the phone
Accept all types of payments including cash, check, and credit cards
Be observant at all times to offer assistance as needed
Perform other duties as required
Required Skills and Qualifications:
Frequent Interaction with Others
Must demonstrate the ability to multitask and manage interruptions. Always maintaining friendly interactions with patients, guests and team members of the practice.
Customer Orientation
The Optical Receptionist should be patient focused and display a desire work within the practice's brand values to deliver exceptional customer service.
Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Detail Orientation
Must have the ability to maintain a high level of detail orientation. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the Environment
Must be able to work at a fast pace. Focusing on patient flow and patient experience.
Confidentiality Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
Clinic Receptionist
Front desk receptionist job in Little Falls, MN
Job Summary and Responsibilities As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.
* Coordinate copies of medical documentation with physician charges to support billing to third-party payers.
* File and enter billing for patients into system and analyzes patient accounts to ensure billing is accurate.
* Resolve routine patient billing inquiries and problems, handling follow-up questions from patients, resolving discrepancies or errors.
* Review medical coding as necessary and enters patient charges into billing applications.
* Must be detail oriented and have strong organizational skills.
* Demonstrate effective customer service and communication skills.
Job Requirements
Required
* High school diploma or equivalent
Preferred
* Healthcare experience
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Medical Receptionist - .75 FTE
Front desk receptionist job in Maple Grove, MN
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyReceptionist
Front desk receptionist job in Rogers, MN
*Perks and Benefits*
Earn up to 1% wage increase every Quarter
Sinceri Senior Living Discount Marketplace
Employee Referral Bonus of $1,000
Access to earned wages prior to payday
Generous PTO Plan
Career Development
An employee engaged scheduling system
Length of Service Bonus Program
Affordable Medical, Dental, Vision, Supplemental Benefits
401K Retirement Plan
Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
Purpose:
Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.
Minimum Eligibility Requirements:
High school diploma or equivalent.
A desire and willingness to learn new systems.
Prior work in reception or customer service preferred.
Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
Knowledgeable on the computer and able to operate Microsoft Office.
Ability to represent the facility in a positive and professional manner.
Must be able to work effectively in an individual or team setting.
Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Essential Functions:
Answering the phones and referring to the appropriate department or person.
Greet residents, families, guests, and staff in a courteous and professional manner.
Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
General office duties including typing, filing, distribution of mail and other duties as assigned.
Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
Follow Marketing guidelines for phone inquiries and guided tours.
Accept rental payments and issue receipt if requested.
medical receptionist
Front desk receptionist job in Orono, MN
About the Role:
The Medical Receptionist plays a crucial role in ensuring the smooth operation of the healthcare facility by serving as the first point of contact for patients and visitors. This position involves managing patient appointments, handling inquiries, and maintaining accurate patient records to support clinical staff effectively. The Medical Receptionist is responsible for coordinating communication between patients, healthcare providers, and administrative teams to facilitate efficient service delivery. By managing front desk operations with professionalism and empathy, the role significantly contributes to a positive patient experience and overall clinic efficiency. Ultimately, the Medical Receptionist supports the healthcare team in delivering high-quality care by maintaining organized, timely, and confidential administrative processes.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a receptionist or administrative role, preferably within a healthcare setting.
Basic knowledge of medical terminology and healthcare office procedures.
Proficiency in using computer systems, including appointment scheduling software and electronic health records.
Strong communication and interpersonal skills.
Preferred Qualifications:
Certification in Medical Reception or Medical Office Administration.
Experience with specific healthcare software such as Epic, Cerner, or similar EHR systems.
Familiarity with insurance billing processes and medical coding basics.
Ability to speak multiple languages relevant to the patient population served.
Training in customer service or patient relations.
Responsibilities:
Greet and welcome patients and visitors promptly and courteously upon arrival at the facility.
Schedule, confirm, and manage patient appointments using electronic health record (EHR) systems.
Answer phone calls and respond to patient inquiries regarding services, appointments, and general information.
Maintain and update patient records accurately, ensuring confidentiality and compliance with healthcare regulations.
Coordinate with medical staff to communicate patient arrivals, delays, or cancellations effectively.
Process patient check-ins and check-outs, including verifying insurance information and collecting co-payments.
Manage incoming and outgoing correspondence, including emails and faxes related to patient care and administrative matters.
Assist with billing and insurance documentation as needed to support the administrative team.
Ensure the reception area is organized, clean, and welcoming at all times.
Skills:
The Medical Receptionist utilizes strong organizational skills daily to manage appointment schedules and patient flow efficiently, ensuring minimal wait times and smooth operations. Effective communication skills are essential for interacting with patients, healthcare providers, and insurance representatives, facilitating clear and compassionate exchanges. Proficiency with healthcare software and electronic health records enables accurate data entry and retrieval, supporting clinical decision-making and billing processes. Problem-solving skills help address scheduling conflicts, patient concerns, and administrative challenges promptly and professionally. Additionally, confidentiality and attention to detail are critical to maintaining patient privacy and ensuring compliance with healthcare regulations.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Maple Grove, MN
Hotel Pet Solutions is a growing, multiple award-winning and pet companylooking for enthusiastic and energized candidates who enjoy working with both dogs and people to be a part of our strong team environment.
We offer competitive compensation and training in addition to a fun work environment with great learning, growth and advancement opportunity.
Previous customer service experience is a plus and must be able to work flexible hours including weekends.We are looking for people who like to work in a strong team environment with good communication skills, some administrative experience, and a great attitude!We offer competitive compensation and training in addition to a fun work environment with great learning, growth and advancement opportunity.
Some of our front desk responsibilities include: making reservations, checking guests in and out of our different services (daycare, boarding, grooming), retail transactions, checking vaccinations, giving tours and other administrative duties. Scheduled hours will fluctuate based on our operating hours.
Front Desk team members may also have the opportunity to cross-train in dog care. This position is very active and requires standing, walking, bending, stooping and cleaning. We offer competitive compensation and training in addition to a fun work environment with great learning, growth and advancement opportunity. Prefer individuals that have worked in a consumer or service environment and have schedule flexibility including holidays. Pet/dog experience is a plus and individuals seeking a career in the veterinarian, pet and/or animal related industry is helpful.
Visit ********************** to learn more about our services.
Maple Grove - Part Time Receptionist
Front desk receptionist job in Maple Grove, MN
Join our Team!
Sev Laser has 40+ locations all over the country and currently expanding ! With the partnership of our amazing team, we are able to expand all across the nation. With the fast growth of our company comes amazing career opportunities for our staff in leadership
Becoming a Team Member:
SEV Laser admin staff are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!
Responsibilities:
Greet and welcome clients as they arrive at the facility.
Answer phone calls and respond to inquiries in a professional and timely manner.
Schedule appointments and manage the calendar for the team.
Educate clients about our services and promotions, effectively communicating the benefits of our offerings.
Assist in the sales process by identifying client needs and recommending appropriate services.
Process payments and maintain accurate financial records.
Ensure the reception area is clean, organized, and welcoming.
Collaborate with the team to meet sales targets and contribute to overall business goals.
Handle client concerns or complaints with professionalism and empathy.
Skills & Qualifications:
Previous experience in a receptionist or customer service role is preferred.
Strong sales skills with a proven track record of meeting or exceeding targets.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Zenoti scheduling software is preferred.
A positive attitude and a passion for the beauty and wellness industry.
Scheduling Requirements:
Must be available to work 2-3 days per week including weekends
Including Holidays.
Must be available to work from 9:30am-7:30pm each day.
Perks & Benefits:
Position pays a competitive hourly rate + Commission Sales
Discounts on all services offered
Flexible scheduling
Front Desk Associate
Front desk receptionist job in Coon Rapids, MN
Benefits:
Employee discounts
Flexible schedule
Training & development
Perks and Benefits:
Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Medical, dental, and vision insurance benefits
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently
Accountability; hold oneself and others to Scenthound standards
Compensation: $15.00 - $16.00 per hour
Auto-ApplyFront Desk Agent
Front desk receptionist job in Little Falls, MN
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Attendant
Front desk receptionist job in Monticello, MN
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Pay Range: $11.20- $14/hour
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
401k Information:You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.Benefits:Please copy and paste the links below into your browser to view information on benefits offered to eligible employees-Employee Premiums link - Employee Premiums
Benefits Guide 2025 link - Benefits Guide 2025
Pet Care/Kennel Front Desk Associate
Front desk receptionist job in Monticello, MN
Job DescriptionBenefits/Perks
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Interact with Pets
Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy pet resort. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that Hidden Acres is a welcoming place. Pet experience preferred.
Responsibilities
Greet owners as they arrive
Check-in animal patients for their stays
Collect and confirm pet and owner information
Answer phones
Schedule, confirm, and cancel appointments
Process payments
Other administrative duties, as assigned
Qualifications
Excellent customer service skills
Effective communication with clients and coworkers
Comfortable working with a variety of animals
Proficient in Microsoft Office, scheduling software, and other technology (training available)
Front Desk Agent
Front desk receptionist job in Mora, MN
Job DescriptionBenefits:
401(k)
Employee discounts
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Medical Front Desk Receptionist
Front desk receptionist job in Maple Grove, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented Front Desk Medical Receptionist to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Travel Requirement: This position requires travel to all clinic locations (Crystal/Maple Grove/Osseo/Plymouth).
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide front desk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
Auto-ApplyReceptionist / Cashier- Full Time
Front desk receptionist job in Coon Rapids, MN
Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
We are seeking a Receptionist/Office Assistant/ with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.
$17/hour
What We Offer
* 401k with Match
* Growth Opportunities
* Paid Training
* Family Owned and Operated
* Long Term Job Security
* Employee Discounts
Responsibilities
* Calculate the customer's bill using the dealership's computer system
* Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
* Make change accurately and issue receipts to customers
* Answer phones and direct consumer to the proper department and follow up in a timely manner
* Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
* Operate switchboard telephone system
* Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
* Assist the managers with various clerical duties as needed
* Be friendly, professional, courteous and efficient when working with all customers and employees
* Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
* Experience with Microsoft Office suite is a plus
* Available to work flexible hours on weeknights & weekends
* Ability to communicate customers' interests needs and requests to management and sales personnel
* Professional personal appearance
* Clean driving record
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Medical Receptionist - .75 FTE
Front desk receptionist job in Maple Grove, MN
Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.