Front Desk Coordinator - Hermitage, TN
Front desk receptionist job in Tennessee
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18/hr+ BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyAppalachian Orthopedics Medical Receptionist - Johnson City
Front desk receptionist job in Johnson City, TN
As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the front desk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Check In and Check Out
* Cross training in all front office positions
* Strong customer service and oral communication skills
* Positive attitude
* Computer competency and literacy
* Multi-tasking and ability to meet deadlines
* Team player
* Self-motivated
* Basic knowledge of insurance
SUPERVISORY RESPONSIBILITIES: Not Applicable.
QUALIFICATIONS:
Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Must be computer literate. Basic computer skills required.
Other Skills and Abilities: Able to listen and respond well to questions and feedback.
Other Qualifications:
* Active Listening - Ability to actively attend, convey, and understand the comments and questions of others.
* Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
* Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
* Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
* Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
* Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Physical Demands
N (Not Applicable) Activity does not apply to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Lift/Carry
Stand
O
10 lbs or less
F
Walk
O
11-20 lbs
N
Sit
C
21-50 lbs
N
Manually Manipulate
F
51-100 lbs
N
Reach Outward
F
Over 100 lbs
N
Reach Above Shoulder
O
Climb
N
Push/Pull
Crawl
N
12 lbs or less
F
Squat or Kneel
N
13-25 lbs
N
Bend
O
26-40 lbs
N
Grasp
F
41-100 lbs
N
Speak
C
Work Environment
Work is performed in a healthcare and office environment. The noise level is usually moderate. Must understand the risks involved in working with or around blood-borne and airborne pathogens. Must maintain a safe work environment in compliance with all standards, rules, and regulations under the OSHA Act. Must adapt to schedule changes as needed.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
Data Entry // Memphis TN 38134
Front desk receptionist job in Memphis, TN
Business Data Entry Division Pharma Contract 3 Months Qualifications For Clinical Safety Data Associate Roles: Input information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system. Verify recorded information to ensure accuracy and completeness of data. Identify and correct errors. Update files and records. Assemble, batch, and distribute data.
·
Previous clinical data entry preferred
·
Imaging and indexing of paper DCT's received via mail
·
Answer questions on DCT entry process and the query resolution process on an ongoing basis
Brief Description:
·
Performs data entry functions and other data functions for the Safety Department
Requirements:
·
Fluent in English; additional languages a plus, but not required
·
Strong computer skills
·
Scientific knowledge preferred, but not mandatory
·
Clinical Research experience preferred, but not mandatory
Specific Job Duties:
·
Support the Safety Managers/Safety Scientists
·
Interact with the Safety Managers/Safety Scientists to discuss ongoing projects
·
Be aware of and maintain the workflow and timelines for each project
·
Enter data into safety database with accuracy
·
Ensure filing of all documents and organize all filing systems
·
Interact with staff, clients or partners to ensure case information is adequate and accurate
·
Perform quality control on entered cases to ensure cases meet highest standards
·
Participate in and contribute to team meetings
·
Other duties assigned by management
·
Maintain accurate and complete documentation and system records of all inquiries to continuously improve the customer service experience and mitigate potential legal issues. Report to the proper group any allergy, adverse events, or duplicate therapy warnings that appear
·
Accurately enter eligibility paperwork, prescriptions, refills, and/or other information into system. Maintain accurate and complete documentation of all applications, mailers, orders, enrollment forms and new patients. Process order rejections and follow-up activities.
·
Efficiently perform specialized functions for each program with a high level of accuracy
·
Enter and interpret program materials to determine enrollment criteria; explain to the caller or other employees the necessary requirements to be on the program.
If you are available and interested then please reply me with your
“
Chronological Resume”
and call me on
**************
.
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*************************
Easy ApplyMedical Front Desk Receptionist
Front desk receptionist job in Chattanooga, TN
Benefits:
Aflac
IRA
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
We are a private, family owned medical practice specializing in complex endocrine disorders like diabetes and thyroid issues.
We are patient focused. We value providing an excellent experience as the first point of contact for the patient.
So much of medical compliance can be affected by how well we take care of the patients over the phone and at the front window. A good experience means the patient is more likely to come back. So finding the right person for the job is important.
We are looking for
~ someone who values high quality customer service, consistently exhibiting polite, empathetic, and considerate phone call and in-person skills (we're all human, and we all have off moments, but striving to be as caring as possible as often as possible is the goal)
~ someone very willing to learn all of the tasks and responsibilities of the front desk
~ (ideally) someone already adept with the EMR Athena and who has some reception and/or medical coding experience
Job Responsibilities
(we currently have two positions available, and all of these responsibilites are shared between all individuals working at the front desk. Eventually you will learn how to do all of these tasks for cross-training purposes)
~ Patient check in and check out, taking monies, direct patient facing
~ Working in Athena EMR
~ Answering phones and scheduling patients
~ Insulin pump downloads
~ New patient referrals
~ Working the missing slips buckets
~ Creating basic claims in Athena, adding documentation and correct code (per guide sheet given)
~ Prior authorizations for VA and nutrition appointments
~ Insurance verification, primary and secondary, per diagnosis code
~ Being as caring and kind to the patients as often as possible
This is a job where the phone is ringing and the patients are waiting. It can be stressful, but a positive patient-focused attitude will get you through the day with pleasure.
Compatible experience is accepted, training will occur, but being a fast learner will help. Reach out with questions. We are looking to hire immediately (before the new year). Compensation: $18.00 - $20.00 per hour
University Diabetes & Endocrine Consultants provides excellence in diabetes and endocrine care for people in the southeast Tennessee, north Georgia and east Alabama regions.
Auto-ApplyFront Desk Receptionist - Lexus of Nashville
Front desk receptionist job in Nashville, TN
FULL-TIME SALES RECEPTIONIST - JOIN OUR TEAM AT LEXUS OF NASHVILLE!
Pay: $17/hour to start, increase to $18 after 90 days | Paid Weekly
Are you a people-person who thrives in a fast-paced, professional environment? Lexus of Nashville is looking for a Full-Time Sales Receptionist to be the welcoming voice and face of our showroom. If you're organized, confident on the phone, and love creating a great first impression, we want to hear from you!
What You'll Do:
Greet every guest with a warm, professional welcome
Determine the purpose of each visit and guide customers to the appropriate department or team member
Promptly notify sales staff when customers arrive, and help connect them with the right salesperson
Answer and route incoming calls - or take accurate, detailed messages when needed
Maintain and manage key inventory for the sales team
Prepare light refreshments and keep the café and service lounge clean and welcoming
Communicate with both customers and teammates in a friendly, respectful, and efficient manner
Follow all receptionist procedures and support dealership staff as needed
What We're Looking For:
A positive, professional demeanor with excellent communication skills
Strong multitasking and time-management abilities
Friendly and approachable - you enjoy helping others!
Reliable, organized, and punctual
Comfortable in a busy environment with frequent in-person and phone interactions
Previous front desk, receptionist, or customer service experience is a plus
Strong and reliable work history
What You'll Get:
Starting pay: $17/hour - goes up to $18/hour after 90 days
Weekly pay
Health & dental insurance
Paid Lexus training
Paid vacation days
Vehicle reimbursement program
IRA match program
Christmas club savings program
If you are organized, personable, and committed to delivering outstanding customer service, we encourage you to apply and join the Lexus of Nashville team!
All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.
BODYROK Murfreesboro Studio Advisor - Front Desk/Receptionist
Front desk receptionist job in Murfreesboro, TN
Replies within 24 hours Benefits:
1 Free pair of grip socks
Studio membership
BODYROK Murfreesboro offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes!
We are looking for committed and dedicated individuals that exhibit CARE about clients' experience and CARE to assist our trainers in creating the ultimate experience. We exist as a community where clients can be challenged, engage in mind-body connection, create social connection, and feel good about themselves.
If you resonate with that and desire to help facilitate this, PLEASE APPLY! We would love to have you!
Job Summary:
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to:
Deliver the BODYROK Service Promise; contribute to running a clean, friendly, kind, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code.
Assist members/guests in person when they are in the studio and over email as inquiries come in.
Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash.
Initiate tasks and perform duties without direction/micromanagement.
Monitor incoming emails and ensure proper check-in procedures are followed.
Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions.
Essential Duties & Responsibilities:
Member and Guest Check-in Compliance
Greet all incoming members and guests
Ensure all check-in procedures are followed
Thank guests for coming as they exit
Sales
Create new business internally through member promotions, referrals, and inquiries
Promote specials to current and future guests
Reach out to existing and potential members via email for sales opportunities
Reconcile and report all incoming and outgoing transitions
Successfully attain personal sales revenue targets
Customer Service & Operations
Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
Promote and sell merchandise
Follow up with members who have enrolled to ensure we are exceeding expectations
Provide the highest level of customer service possible when communicating and interacting with guests
Environment Management
Update Supply Request Log and Maintenance Log (depending on the issue)
Keep the front desk area and entryway clutter-free, orderly, and clean
Perform general cleaning duties to include hourly bathroom room and studio checks
Qualifications:
Self-starter, self-motivated
Be passionate about health + wellness
Be engaging
1-2 years of customer service or sales experience preferred
1-2 years MindBody software experience preferred
Competitive drive to succeed in commission sales and performance based culture
Excellent customer service skills
Knowledge of sales practices and techniques
Independent, self-starter with strong organizational skills
Basic computer skills
Strong communication skills in both oral and written
Organized and detail-oriented
Friendly, warm, compassionate, and welcoming personality
Easy to talk to and comfortable around new people
Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Certifications / Educational Requirements:
High School Diploma or GED required
Physical Requirements:
The employee occasionally sits, walks, kneels, and reaches with hands and arms
Ability to lift and/or move up to 25 lbs.
Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the studio environment is loud
Must be comfortable interacting with people and making them feel welcome
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Compensation: $18.00 per hour
BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
Auto-ApplyFront Desk Agent
Front desk receptionist job in Nashville, TN
Front Desk Agent at Conrad Nashville
Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city.
With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today's sophisticated sightseer.
Job Summary: Greets and registers guests, providing kind, attentive, authentic, and courteous service. Welcomes all guests to conduct arrival and departure via POS. Offers and promotes all hotel services, amenities, and upsells products to our guests, offers clear communication and the ability to actively listen with empathy. Resolves guest challenges throughout their stay in our hotel, with empowerment to exceed expectations in line with company goals, objectives, vision, and values of The Conrad Nashville.
If you were hired on or before July 31, 2022, you will be eligible for an Opening Bonus as part of our opening team!
Key Responsibilities:
Able to offer guest suggestions for appropriate local entertainment in Nashville
Follows and offers a consistent authentic delivery of Forbes Service guidelines for excellence
With empowerment to resolve any guest concerns, shows empathy, offers apologies, and demonstrates good listening skills with the ability to resolve concerns in a proactive manner, or seek guidance to do so.
Upholds all procedures for VIP guests, security protocol, and safety of all
Must possess the ability to post and balance all levels of charges efficiently and accurately
Comply with all systems and procedures trained by Front Office Manager, as Rebates, Upgrade, Cash handling Procedures & all operational POS systems & hotel technology
Promotes HHonors, as to ensure benefits are promoted and enrollments achieved, following all guidelines as trained
Consistently demonstrates positive body language, a clear telephone voice with the ability to show empathy, kindness, and pro-active thinking in line with Conrad Nashville service excellence
Remain calm and alert especially during emergency situations and heavy hotel activity.
Education and Experience:
Minimum of two (2) years experience in customer service
High School Diploma or GED Equilvant
Knowledge of Hilton systems
preferred
Luxury hotel experience preferred
Cash handling experience
Skills & Abilities:
Detail Orientated
Strong Customer Service Focus
Excellent verbal communication skills
Basic computer and math skills
Physical Requirements:
Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual activity.
Must be able to lift up to 25 lbs. on a regular and continuing basis.
All team members must maintain a neat, professional, clean, and well-groomed appearance.
Benefits:
· 401k after 90 days, fully vested, company match to 3%
· Medical (4 plan choices)
· Dental (2 Plan choices)
· Vision
· Employee Assistance Program (EAP)
· Flexible Spending Account (FSA)
· Awesome Paid Time Off policy
· Hilton Discounts Worldwide
· Northwood Hospitality Discounts
· Free Parking
Auto-ApplyFront Desk Coordinator
Front desk receptionist job in Nashville, TN
We are hiring a full-time Front Desk Coordinator to join the Human Resources Department at Second Harvest Food Bank of Middle Tennessee. Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org. What you'll do: Summary: Front Desk Coordinator serves as the main point of contact for the organization's customer service - internally and externally. Front Desk Coordinator connects with guests, visitors and staff in a variety of ways - including but not limited to: operation of the multi-line telephone system, email and physical visits. The primary tasks of this role are front desk operations, general office management and administrative support for the organization. Front Desk Coordinator must provide exemplary customer service, while keeping the organization's mission and goals as the main priorities. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel. This role requires bilingual communication skills in English and Spanish to effectively support our diverse community. Key Responsibilities: Front Desk Operations
Operates telephone console by receiving incoming phone calls for main phone line and directs callers to appropriate staff member and/or department to adequately address their needs.
Greets staff, visitors, volunteers and guests upon arrival at Second Harvest and notifies appropriate staff contact of guest arrival; or provides directions to a particular area of the food bank. Also ensure that visitors are appropriately recorded and identified - as required by AIB Food Safety Standards and Protocols. Provides customer service and assistance in both English and Spanish, as needed, to ensure inclusivity and accessibility.
Provides Emergency Food Box location information to callers and visitors seeking food assistance. Maintains changes and updates needed for food assistance sites as received from the Agency Relations Department - day/time of operation details, contact information, etc.
Receives food and monetary donations from donors who visit Second Harvest in person and inputs donor information working alongside the External Affairs department.
Receives, signs for and accepts packages at Front Desk, on behalf of the organization.
Trains and oversees volunteers, front desk relief staff, and temporary employees on necessary Front Desk duties.
Accurately maintains Front Desk Manual and operating guides, as changes and updates are needed. Communicates updates and changes to the Front Desk Coverage team through Workvivo group.
Operates and oversees front door and parking lot security cameras.
General Office Management
Orders office supplies as requested for the organization.
Maintains mailroom organization and distributes mail to employee mailboxes daily.
Send communication and documents to all staff, as requested by supervisor or Leadership Team.
Distribute faxes and other information as needed to appropriate staff members.
Serves as contact for notifying vendor of printer issues, service calls needed and printer supply orders.
Communicates First Aid Kit inventory needs to update with Cintas.
Maintains breakrooms and closet of branded items.
General administrative support for the organization.
Human Resources Department Administrative Support
Assembles New Hire Orientation informational packets.
Communicates workplace events, activities, notices, etc. on Workvivo.
Manages employee greeting cards (for events, birthdays, get well, sympathy, etc.) for the organization.
Other duties as assigned. When & Where:
Monday - Friday, 7:45am - 4:30pm.
Occasional evenings and/or weekends may be required for meetings or special events. Occasional duties may be necessary, as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.).
Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.
Is this you? Education: High School Diploma or equivalent required. Experience: 1+ years of related experience and/or training. Skills & Capabilities:
Customer service skills, including friendliness, helpfulness, collaboration and patience.
Handle multiple tasks needing to occur simultaneously.
Organize, coordinate and direct projects for groups, departments and individuals.
Strong oral and written communication abilities.
Relate to a diverse group of individuals.
Proficient in Microsoft Office programs (Word, Excel, Publisher, PowerPoint, Visio).
Bilingual: Must be able to fluently speak, read, and write in English and Spanish.
Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education/experience at the organization's discretion. Competencies: Attention to detail, Result orientation and execution, Quality improvement, Customer service
Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, Motor Vehicle Record. Current Driver's License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation). What Second Harvest has to offer:
Work with a purpose: As one of middle Tennessee's largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120+ person team in the fight against hunger, as we work to achieve our vision of a hunger free community.
Award winning workplace: we are a best-in-class workplace because we are passionate and people focused - we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean's Top Workplaces eight times based solely on employee surveys and feedback. We are invested in our team and offer frequent whole-person wellness opportunities through our Harvest Wellbeing Program. We focus on staff physical and mental health, financial empowerment, personal and professional development as well as social and community engagement. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.
Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34+ days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.
DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community.
Think this sounds like a role and workplace where you would thrive? Apply now! You can express interest in joining our team, in any of the following ways:
Online: employment application on our website: secondharvestmidtn.org/job-opportunities. Resume and cover letter can be uploaded with applications on the website as well.
In person: applications can be completed by visiting us on-site at any of our distribution centers, locations can be found on our website: secondharvestmidtn.org/contact.
Thanks for your interest in working for Second Harvest Food Bank of Middle Tennessee - we love it here and think you will too!
Front Desk Area Specialist
Front desk receptionist job in Nashville, TN
This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed.
Your Responsibilities:
* Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage.
* Adheres to company policy in all assigned Properties.
* Needs to have a reliable form of transportation and communication.
* While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed.
* When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately.
* Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately.
* Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision.
* Responds to emergency situations in a timely and efficient manner within two hours of notification.
* Reports all complaints/issues to The Director of Operations/Front Desk Coordinator.
* On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays.
* May be assigned other duties and responsibilities as required.
Skills and Qualifications:
* High school diploma or equivalency required.
* Bachelor's degree from a four (4) year college or University in Hospitality Management preferred.
* Two (2) to three (3) years of supervisory experience preferred.
* Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to navigate the property/building quickly and easily as required to meet the job functions.
* Complete all required forms.
* Possess knowledge of multi-building operations
* Ability to work extended hours, nights, and weekends based on project requirements.
* Driving is required.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $21.00 Hourly paid bi-weekly
Schedule: Variable shifts (Must have open availability to work 1st, 2nd, or 3rd shift)
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Soundwaves Front Desk
Front desk receptionist job in Nashville, TN
Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFront Desk Receptionist 1
Front desk receptionist job in Jackson, TN
Heart and Vascular of West Tennessee is looking to add a new Front Desk Receptionist to our practice. Our growing practice currently has 5 locations: Jackson, Dyersburg, Lexington, Ripley, and McKenzie. This fast-paced environment is perfect for someone who enjoys working with people and strives to provide amazing patient care.
The perfect candidate possesses:
A people-first mentality
A desire to make processes and functions better
The ability to multitask in a fast paced setting
Excellent communication skills
Microsoft office experience
Clerical/Medical office experience
Experience with insurance carriers
Allscripts experience
Knowledge of general computer functions and programs
A typical day will include:
Checking patients in and out for appointments
Scheduling appointments
Answering phone calls
Scanning insurance and ids
Verifying insurance and copay amounts
Providing amazing customer service to our patients
Position Requirements:
Can pass a background check and drug screening
Current CPR certification (preferred)
A high school diploma or equivalent
Reliable means of transportation
If you think that you would be a good fit and have a desire to provide outstanding patient care, apply today! We look forward to meeting you!
Front Desk Receptionist
Front desk receptionist job in Chattanooga, TN
Job DescriptionDescription:
Erlanger Express Care is seeking a friendly, compassionate, and organized Front Desk Receptionist to join our healthcare team in Chattanooga, TN. The Front Desk Office Administrator will be responsible for providing assistance to our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.
Requirements:
ESSENTIAL RESPONSIBILITIES:
· Greet patients, vendors, and other visitors to our medical center
· Answer patient questions and provide assistance when necessary
· Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
· Utilize our medical office software to schedule new and follow-up appointments for our patients
· Register new patients and update necessary records
· Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
· Process patient payments in office
· Maintain confidentiality of all patient records
· Ensure that the waiting room environment remains quiet, calm, and welcoming
· Uphold the positive reputation of our medical center by always treating visitors in a friendly, welcoming, and compassionate manner
REQUIREMENTS AND QUALIFICATIONS:
· High school diploma or equivalent
· Must be flexible with shifts and able to work Monday-Friday 7am-8pm and weekends
· 2+ years of experience working as an administrative assistant or in a relevant role
· Friendly and compassionate disposition
· Excellent organizational and time management skills
· Strong interpersonal communication skills
· Dedication to maintaining confidentiality of all patient records
· Any offer of employment is contingent upon the successful completion of a background check investigation and pre-employment drug test.
Benefits
Paid Time Off (PTO)
401(k)
Medical
Dental
Vision
Company paid Short Term Disability and Life Insurance
Voluntary Life
Front Desk Receptionist
Front desk receptionist job in Clarksville, TN
Job Description
Pet Palace is looking for caring individuals to work at our professional pet boarding/daycare/grooming facilities. We are a fun team that takes pride in our jobs and most importantly, WE LOVE DOGS! What makes Pet Palace so special? We truly care about our employees and want to see everyone grow!
Our ideal candidate is someone who loves dogs! Self-motivated, team-oriented, flexible, hardworking and can bring high energy, positive, caring, enthusiastic, and a cheery disposition for our clients and their pets.
Candidate should possess a drive for learning new things and self-elevation. Must be able to multi-task, work in a high/fast-paced volume environment and have great customer service skills.
Responsibilities:
Communicate with clients in a very friendly and professional way.
Answering phones, scheduling appointments and reservations
Being attentive to client and pet needs.
Customer service skills.
Job tasks added as needed.
Check-in and out clients.
Process payment transactions, correctly.
Keeping the lobby and groom areas clean and tidy including but not limited to: keeping reception desk, lobby, groom kennels and holding rooms clean and sanitary, cleaning floors, bathroom, and rotating laundry.
Relay appropriate information to/from clients to groomers, staff, and/or management.
Computer skills: Able to learn our system and other skills needed to effectively navigate our software.
Requirements:
* Animal lover
*Outgoing and Quick learner
* Responsible and reliable
* Ability to handle difficult dogs in a calm professional manner with patience and kindness.
* Maintain a clean and orderly work area, and have a neat and professional appearance.
* Ability to manage time effectively
* Ability to lift/move up to 60 lbs.
* Dependable transportation and phone
* Punctual
Pay: $10 - $15/hour
Benefits:
Employee discount
Monthly tips
Flexible schedule
Shifts Offered:
Day shift 6:50am - 1:00pm
Night shift 1:00pm - 7:00pm
HOLIDAY PAY & PEAK PAY
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Front Desk Agent
Front desk receptionist job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Receptionist
Front desk receptionist job in Franklin, TN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Primary duties may include, but are not limited to:
• The Receptionist is responsible for handling all incoming office calls and redirect to proper parties.
• Must be comfortable speaking and handling phone work in an office environment.
• Will also be organizing, directing and supporting the lobby area of the office.
• They perform a wide variety of administrative duties while operating the company switchboard which include supporting work force management and various operations reports.
• The Receptionist promotes a positive company image while interacting with fellow employees, clients and vendors.
Qualifications
Minimum Education/Qualifications/Licensures:
HS diploma or GED
At least 2 years' strong front office/admin experience from a healthcare background
Excellent verbal and written communication skills
Customer service minded
Proficient with computers
Ability to multi-task
Additional Information
Hello!
My name is Krishna Gapuz and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced Front Desk Processing Clerk in Santa Rosa, CA area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you!
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (or you're more than welcome to call me at my office 321-574-6926.
Receptionist /Data Entry
Front desk receptionist job in Memphis, TN
Distributor in Memphis Queens seeking for FULL TIME RECEPTIONIST.
LONG TERMS ONLY!
Polite, timely manner, highly motivated, reliable, fluent in English.
Multitasking, friendly, team worker, bright, excellent on the phone and
written correspondence skills. Know how to handle clients, staff, and
phone calls, computer knowledge is a must (Word, Outlook, Excel)
Good opportunity of growth for better position in the future for serious and reliable person.
DUTIES:
Responsible for effectively managing incoming calls and visitors as
well as providing administrative support, answer and direct calls on
multi-line telephone system
Direct calls to appropriate parties
Administrative tasks: filling, typing, coping, taking messages, sending & receiving faxes, word processing
Need to have office experience, and the ability to work efficiently in a fast-paced environment
Assist in creating and submitting expense reports
Data entry and filing
Take on additional projects as assigned
Working hours:
Mon- Thu: 8am- 4:30pm
Fri: 7am-3:30pm
Concierge/Receptionist
Front desk receptionist job in Franklin, TN
Welcome to Distinctive Living, we're seeking a Concierge
(Full-Time or Part-Time)
for our
(Community Name & Location)
Here at
Distinctive Living
, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.
The Concierge acts as the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to sales and marketing and the business office. Pays attention to details and uses creativity to create positive experiences with current and prospective residents by managing the lobby experience for all visitors.
Benefits when choosing a career with Distinctive:
Medical, Dental and Vision benefits
Paid Time Off
401k Retirement Plan & Life Insurance
Team Member Assistance Program
Responsibilities:
Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
Monitors entry area for visitors and guests, greets and directs as necessary, answers incoming telephone calls and resident calls, forwards and takes messages, receives and sends packages for residents, assists with residents who request assistance with mailing letters and packages. manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
Sales & Marketing: manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member; respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available; facilitate experiences/tours of community as needed; knowledgeable and assist in supporting the marketing standards of the community; assist with duties related to the Lead Management Program; assist with assembling marketing packets as needed.
Business Office: assist in processing new resident documentation; assist in maintenance of resident files and documentation while maintaining confidentiality.
Promote and encourage residents to participate in activities.
Follow and communicate company policies and procedures.
This job description provides a framework for the job; other duties may be assigned as necessary.
Required Skills and Experience:
High School Diploma or equivalent required.
Must have six months of experience in a receptionist role or similar function.
Experience with Microsoft Word and Excel preferred.
Excellent verbal and written communication skills.
Able to communicate verbally in person and over the phone.
Apply today to learn why Distinctive Living is a certified Great Place to Work!
Job Posted by ApplicantPro
Front Desk Receptionist
Front desk receptionist job in Humboldt, TN
Uses and Trains on practice management software (Athena Health). Assisting with patient portal and appointment reminders, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients records.
Welcomes patients and visitors in person or on the telephone and take detailed messages as needed.
Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Assist patients in filling out insurance forms and other patient records.
Keeps patient appointments on schedule by notifying the provider of a patients arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Minimizes patients stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing, collecting, and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies.
Helps patients in distress by responding to emergencies and solving problems.
Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
Protects patients rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.
Provides directions to the office to new patients, consulting practitioners, and vendors.
Contributes to team effort by accomplishing related results as needed.
The candidate must possess excellent customer service skills and dependability.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Uniform allowance
Vision insurance
Medical specialties:
Pediatrics
Schedule:
10am-7pm
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Required)
Computer skills: 1 year (Required)
Medical office: 1 year (Required)
Weekend Veterinary Receptionist
Front desk receptionist job in Chattanooga, TN
Job DescriptionDescriptionAnimal Emergency & Specialty Center (AESC) in Chattanooga is seeking an experienced Veterinary Receptionist (WEEKEND ONLY) to join our dynamic, fast-paced, and compassionate team. As a leader in emergency and specialty veterinary care, we are looking for a dedicated individual to provide exceptional customer service while supporting the clinic's operational needs during our busy weekend shifts. This is an exciting opportunity for someone with prior experience in a veterinary practice, animal emergency care, or specialty veterinary setting who thrives in a high-volume environment and enjoys making a meaningful impact on both patients and their owners.
Location: 6393 Lee Hwy, Chattanooga, TN 37421
Hours: Friday - Sunday, 3:00 PM to 3:00 AM
Hourly Wage: $16.00 - $18.00 per hour (Based on experience)
Key ResponsibilitiesClient Relations & Communication:
Greet clients, answer calls, and provide a friendly, compassionate first impression to pet owners arriving for emergency or specialty care.
Gather accurate information about the patient's condition and history to ensure the care team is prepared for treatment.
Act as the liaison between the clients and the veterinary team, ensuring clear communication, empathy, and a high level of service.
Handle sensitive and urgent situations with professionalism and empathy, calming worried clients and providing updates as needed.
Appointment Management & Scheduling:
Efficiently schedule, confirm, and reschedule appointments for emergency visits and specialty consultations.
Ensure accurate data entry of patient information, including detailed medical history and presenting complaints.
Handle high call volumes, triage patient inquiries, and assist clients with emergency admissions or urgent care scheduling.
Patient Intake & Documentation:
Accurately document patient information and updates into the electronic medical record (EMR) system.
Process intake forms, consent forms, and financial documents for emergency and specialty services.
Assist clients with checking in and checking out, ensuring all necessary documentation is completed.
Financial Transactions:
Provide clients with accurate information on pricing, payment options, and financial policies for emergency or specialty services.
Process payments for services, including billing, invoicing, and payment collection, while maintaining confidentiality and accuracy.
Assist with managing outstanding invoices and follow-up on payment plans as needed.
Collaboration & Team Support:
Work closely with veterinarians, technicians, and other support staff to ensure smooth and efficient clinic operations, particularly in high-stress or urgent situations.
Stay informed about the daily schedule, patient flow, and staffing needs to support the clinical team effectively.
Ensure the clinic's front desk area is clean, organized, and stocked with necessary supplies.
Emergency & Specialty Procedures:
Maintain a calm and organized demeanor during emergency situations, assisting with the triage process and ensuring timely client check-ins.
Assist with preparing patient paperwork for specialty procedures, ensuring all records are up-to-date and readily accessible.
Skills, Knowledge & Expertise to be Successful
Experience:
Prior experience as a receptionist, preferably in a veterinary emergency, specialty practice, or high-volume veterinary hospital is strongly preferred.
Experience handling client concerns in stressful situations, including working with emergency cases.
Familiarity with veterinary terminology and procedures, or the ability to quickly learn.
Skills & Attributes:
Strong customer service skills and the ability to handle challenging or emotional situations with empathy and professionalism.
Ability to manage a high call volume, multitask efficiently, and maintain composure during busy or emergency situations.
Excellent communication skills, both verbal and written, with a focus on active listening and clear, concise explanations.
Basic computer proficiency and experience with veterinary practice management software (e.g., Avimark, Cornerstone, or IDEXX software).
Strong organizational skills and attention to detail, ensuring accurate documentation and efficient scheduling.
Ability to maintain a professional and calm demeanor during high-pressure situations.
Education & Certification:
High school diploma or equivalent required.
Veterinary receptionist certification or similar training is a plus, but not required.
Bilingual (English/Spanish) is a plus but not mandatory.
Experience in a 24-hour emergency clinic or specialty veterinary practice.
Familiarity with medical billing, insurance claims, and emergency protocols in veterinary medicine.
Interest in advancing knowledge of veterinary medicine and continuing education opportunities in the field.
What We Offer
Competitive Pay: $16.00 - $18.00 per hour, based on your experience and qualifications.
Benefits Package: including Medical, dental, and vision insurance and optional Disability and Life Insurance coverage.
Paid time off (PTO) to support a healthy work-life balance.
401(k) retirement plan with company matching for long-term financial security.
Employee assistance programs (EAP) to support mental health and wellness.
Continuing Education Opportunities to support your growth in veterinary medicine, including webinars, workshops, and other professional development resources.
Onboarding and Training:
Comprehensive onboarding process, including training on veterinary-specific software and protocols.
Continuous learning environment with support from a dedicated team of veterinary professionals.
Weekend Schedule:
A weekend-only position offering the opportunity for work-life balance during the week. Shifts are from Friday through Sunday from 3:00 PM to 3:00 AM.
Supportive Team Culture:
Join a team that values collaboration, professional growth, and creating a positive impact in the lives of pets and their owners.
Opportunity to contribute to the life-saving care and compassionate service provided at a highly respected specialty and emergency center.
Front Desk Agent
Front desk receptionist job in Franklin, TN
Description:
PURPOSE:
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service-oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations.
Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment etc.
Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenarios.
Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Use proper two-way radio etiquette when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Be fully familiar with the brand frequency program, level, and awards.
Be familiar with breakfast operation and standards and be prepared to assist when requested or needed.
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related fields helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.)
Ability to participate in the creation of an enjoyable work environment
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
Requirements: