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Front desk receptionist jobs in Wilmington, NC

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Front Desk Receptionist
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  • Front Desk Receptionist

    ECAA

    Front desk receptionist job in Wilmington, NC

    Job title: Front Desk Receptionist Status: Full-Time, Non-Exempt Department: ECPC Pain Clinics - Administrative Reports to: Practice Manager, ECPC Pain Clinic Job Supervisory Responsibilities: None Job Summary: The Front Desk Receptionist is the first person to acknowledge and greet the patient upon their entrance to the clinic, so a professional and friendly attitude is essential for this role. The receptionist will complete various duties throughout the front desk area that includes but is not limited to answering phone calls, checking in patients, verifying insurance, and processing payments. The Front Desk Receptionist will: Duties/Responsibilities: ● Answer all incoming calls professionally and with a courteous and friendly attitude; assesses callers needs and directs to appropriate personnel. ● Pages clinic personnel as appropriate, and obtains and communicates messages in an accurate and timely manner. ● Check the patients in and out. ● Verify insurance and patient financial responsibility. ● Obtain authorizations for procedures as needed. ● Schedule new patients and return appointments in the computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. ● Utilize eClinicalWorks Electronic Medical Record (EMR) system to obtain or document patient information. ● Obtain and enter all authorization and correspondence relating to referrals in patients charts and computers. ● Schedule outpatient appointments/testing and hospital admissions upon request. ● Collect co-pays or other payments at time of visit. ● Provide patients with accurate and legible appointment cards. Document no shows in patient's chart for missed visits. ● Reschedule any missed appointments and conducts follow-up with patients who may have missed their appointment. ● Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations. ● Prepare correspondence, memos, forms, and other typing as requested by the supervisor. ● Maintain composure when dealing with difficult situations. ● Perform other duties as assigned. Education and Experience: ● High school diploma. ● Two years' medical front desk receptionist experience required. ● Knowledge of medical terminology and insurance verification. ● Knowledge of prior authorizations and referral management is preferred. ● Proficient with EMR. Required Skills/Abilities: ● Ability to communicate and collaborate effectively with staff, physicians, and external customers. ● Strong ability to multi-task and move from one project to another. ● Works to resolve problems or determines an appropriate course of action in a timely manner. ● Strong time management, follow-through, and organizational skills. Work Environment/Physical Requirements: ● Work performed in an office environment. ● Involves frequent contact with patients, physicians, and medical office staff. ● Work may be stressful at times. ● Interaction with others is frequent and often disruptive. ● Requires long periods of standing and walking. ● Physical activity can be irregular and fast-paced regularly. ● Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment. ● Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations. ● Must be able to lift 50 pounds with no assistance. ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company. Page 1 of 2
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Dental Patient Coordinator

    Cape Fear Smiles 3.4company rating

    Front desk receptionist job in Wilmington, NC

    Job Description Are you passionate about health and wellness? Do you love creating a warm, welcoming experience for patients? We're looking for a Front Desk Patient Coordinator with at least 1 year of experience to join our patient-centered, integrative dental practice. At our integrative office, we focus not just on treating cavities, but on helping families prevent them through education, airway-focused care, and whole-body wellness. We need someone who aligns with this mission and can help our patients feel at ease from the moment they walk in. What You'll Do: Greet patients and manage check-in/check-out with warmth and professionalism Answer phones, schedule appointments, verify insurance Maintain a clean, calm, and organized front office environment Support a team that believes oral health is integral to overall health What We're Looking For: Minimum 1 year of front desk experience in a dental office with insurance verification Excellent communication and customer service skills Familiarity with dental software (Open Dental) A proactive, health-conscious team player who loves working with people Why Join Us? Supportive, wellness-focused work environment Meaningful work that makes a real difference in patients' lives Opportunity to grow in a forward-thinking, integrative aligned dental practice Ready to be part of a team that's redefining dental care? Apply now with your resume and a brief note about why you'd be a great fit. Job Type: Full-time - Salary based on experience. Starting at $20 per hour. Benefits: 401(k) matching Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Monday to Friday (Friday's half day) Work Location: In person
    $20 hourly 3d ago
  • Front Desk Agent

    Home 2 Suites

    Front desk receptionist job in Wilmington, NC

    Benefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. **This position will primarily work afternoon/evening shifts** Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotel's security systems and report any unusual activities or safety concerns to management. Ensure that guests' personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you! Compensation: $14.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $14-16 hourly Auto-Apply 60d+ ago
  • Audi Cape Fear Receptionist

    Audi JLR Lotus BMW MOTO

    Front desk receptionist job in Wilmington, NC

    Job Title: Part-Time Receptionist (Two Positions Available) Industry: Automotive - Luxury Retail : Audi Cape Fear is a premier Audi dealership committed to providing an exceptional customer experience. We are a dynamic and growing organization dedicated to excellence in sales, service, and customer satisfaction. Our team is comprised of enthusiastic and dedicated professionals who are passionate about the Audi brand. We believe in fostering a positive and supportive work environment where employees are valued and have opportunities to grow. We pride ourselves on our commitment to integrity, teamwork, and exceeding customer expectations. Job Description: We are seeking two highly motivated and customer-focused Part-Time Receptionists to join our team. As the first point of contact for our dealership, you will play a crucial role in creating a positive and welcoming impression for our clients. The ideal candidates will be professional, prompt, and dependable individuals with excellent communication and computer skills, and a naturally bubbly and helpful personality. You will be responsible for handling incoming calls, greeting customers, directing inquiries, and providing administrative support to various departments within the dealership. Key Responsibilities: Customer Service: Greet and welcome clients in a warm, friendly, and professional manner. Determine the nature of their visit and direct them to the appropriate department or individual. Telephone Operations: Answer and direct incoming calls promptly and efficiently, taking accurate messages and ensuring timely delivery. Administrative Support: Provide general administrative and clerical support, including but not limited to: Data entry and record keeping Preparing and distributing correspondence Maintaining a tidy and organized reception area Managing incoming and outgoing mail and deliveries Assisting various departments with administrative tasks as needed Scheduling: Assist in scheduling appointments for sales and service departments. Cash Handling: Process payments and provide accurate receipts (if required). Inventory Management: Monitor and maintain office supplies, placing orders when necessary. Maintaining a Professional Image: Uphold a professional appearance and demeanor at all times, reflecting the high standards of the Audi brand. Other Duties: Perform other duties as assigned by management. Requirements: Education: High school diploma or equivalent required. Experience: Previous experience in a receptionist or customer service role is preferred, but not required. Skills: Excellent communication and interpersonal skills (both verbal and written). Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and time-management skills. Ability to multitask and prioritize tasks effectively. Ability to maintain a professional and positive attitude under pressure. Excellent phone etiquette. Basic knowledge of office equipment (e.g., copier, scanner, shredder, fax machine). Personal Attributes: Professional and presentable appearance. Prompt and dependable. Bubbly and outgoing personality. Customer-focused and helpful attitude. Ability to work independently and as part of a team. Strong attention to detail. Pay Rate: $12.00 - $15.00 per hour (depending on experience) Job Type: Part-Time Schedule: Flexible. Either Mornings or Nights Monday through Saturday or split full days to match the following hours. Monday - Friday, 8:00 AM- 7PM, Saturday 9 AM - 6 PM. To Apply: Interested candidates are encouraged to submit their resume and cover letter to ************************** or apply in person at 255 Old Eastwood Rd, Wilmington, NC. 28403. Please include Part-Time Receptionist Application in the subject line. Equal Opportunity Employer: Audi Cape Fear and Unity Automotive is an equal opportunity employer and values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $12-15 hourly Easy Apply 26d ago
  • Medical Receptionist- Delaware

    The Dermatology Specialists

    Front desk receptionist job in Wilmington, NC

    A fast-growing Dermatology practice with multiple locations throughout New York City and now we are opening in Delaware, we are searching for a friendly, driven, hard-working Receptionist. This is an amazing opportunity for someone who would like to begin their career in the medical industry and is passionate about patient care. The ideal candidate has 1+ years experience as a medical receptionist and strong communication and leadership skills. The open job position requires you to be available to work on weekends. We are looking for: 1+ years of experience as a Medical Receptionist Excellent communication and customer service skills Excellent computer skills Detail-oriented and comfortable multi-tasking Weekend availability Dermatology experience preferred eClinicalWorks experience preferred What we offer to you: Competitive hourly rate based upon experience Many Opportunities for Career Growth Excellent Benefits Package (medical, dental, vision) 401K PTO hours Pay: $18.50/hr
    $18.5 hourly 60d+ ago
  • Dental Office Receptionist

    Cherubini Orthodontics

    Front desk receptionist job in Wilmington, NC

    Job Description Cherubini Orthodontics in Hampstead, NC is looking to hire a full-time Dental Office Receptionist. Are you a people person who is comfortable talking on the phone? Can you provide world-class customer service? Would you like to work for a company that offers various growth opportunities? Do you want a position that gives you a three-day weekend every weekend? If so, please read on! This administrative position earns a competitive wage of up to $15/hour. We provide excellent benefits, including vision insurance, a 401(k) with a company match, paid time off (PTO), an incentive bonus, company-provided uniforms, and free orthodontic treatment after two years of qualified working performance. If this sounds like the right front desk opportunity for you to flex your customer service and phone skills, apply today! ABOUT CHERUBINI ORTHODONTICS Our award-winning practice has a modest, boutique style that is family-oriented, friendly, and fun! We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign clear aligners, and the latest software and technological advances in orthodontics. We are able to offer these amenities at a reasonable price because treating our patients like family is our top priority! Our team brings sunshine into our patients' lives and smiles to their faces. Their caring service is one of the reasons our practice has received the "America's Top Dentists" award for the last 13 years. Our employees love our friendly, family-like atmosphere and the excellent benefits we provide. We also support our employees in their desires to learn and grow by offering on-the-job training and opportunities for advancement. We hope you will join our fantastic team! A DAY IN THE LIFE OF A DENTAL OFFICE RECEPTIONIST In this administrative position, you are vital to the creation of a positive experience for our patients! You welcome each guest and check them in for their appointments, ensuring that all necessary paperwork is filled out properly. Highly organized, you coordinate all new patient intake information, accurately inputting it into our system. When patients call, you answer the phone cheerfully, answering questions, collecting information, and scheduling appointments with ease. Additionally, you assist with a variety of other administrative duties, keeping our files in order and our front desk running smoothly. You love helping to provide our patients with excellent dental care! QUALIFICATIONS FOR A DENTAL OFFICE RECEPTIONIST Customer service experience Basic computer proficiency Experience with Google Suite, Microsoft Office, and various social media platforms Bilingual applicants are highly encouraged to apply! A high school diploma or equivalent is preferred but not required. Experience as a medical receptionist or in an insurance billing position would be a plus. Are you detail-oriented? Can you present yourself professionally? Are you a proactive self-starter? Do you work well as part of a team? Are you highly organized and able to effectively manage various tasks? Do you have excellent communication skills, both in person and on the phone? Are you outgoing, enthusiastic, and cheerful? If yes, you might just be perfect for this front desk position! WORK SCHEDULE FOR A DENTAL OFFICE RECEPTIONIST This administrative position is full-time and typically works 9:00 AM - 5:30 PM, Monday - Thursday. Depending on business needs, you may rotate between our Hampstead and Leland offices. ARE YOU READY TO JOIN OUR FRONT DESK TEAM? If you can provide exceptional customer service and feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 28443 Job Posted by ApplicantPro
    $15 hourly 10d ago
  • Receptionist

    Cornelia Nixon Davis, Inc.

    Front desk receptionist job in Wilmington, NC

    Job DescriptionDescription: BASIC PURPOSE: To operate telephone switchboard, direct calls appropriately and take messages. To greet visitors, determine nature of their business and to provide appropriate information. Provides general office support with a variety of clerical activities and related tasks. This position will include evening and weekend hours! MAJOR WORK ACTIVITIES: Operates telephone switchboard; directs calls to appropriate destination, takes messages and distributes messages via voicemail or written. Greets and directs visitors and residents, answers questions to the best of his/her ability. Greets new applicants and distributes applications. Handles all incoming and outgoing mail for entire facility. Follows reception area procedures during fire alarms. Fills administration area copiers and fax machine with copy paper. Performs clerical duties including making copies as needed. Responsible for front desk petty cash box and resident fund. Performs other duties and responsibilities as assigned. Requirements: KNOWLEDGE, SKILLS AND WORKING CONDITIONS: Must have excellent communication and strong organizational skills Must be able to read and write. Must be able to operate telephone equipment, copiers and fax machine. Ability to work independently on assigned task as well as to accept direction on given assignments. Physical exertion such as standing, stooping, lifting, pushing, carrying and bending required no more than 20% of the time. Minimal exposure to infectious disease. Physical job demands may be subject to possible modifications to reasonably accommodate individuals with disabilities. MINIMUM QUALIFICATIONS: Education: High School Diploma or equivalent Experience: Experience preferred An equivalent combination of education and experience may be considered.
    $23k-30k yearly est. 17d ago
  • Hotel Front Desk Agent

    Tapestry By Hilton

    Front desk receptionist job in Wilmington, NC

    Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
    $23k-29k yearly est. 6d ago
  • Front Desk Agent

    Home 2 Suites-Wilmington Medical Park

    Front desk receptionist job in Wilmington, NC

    Job DescriptionBenefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. **This position will primarily work afternoon/evening shifts** Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotels amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotels security systems and report any unusual activities or safety concerns to management. Ensure that guests personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!
    $23k-29k yearly est. 22d ago
  • Front Desk Agent at the Hampton Inn University Area

    Summit Hospitality Incorporated 3.4company rating

    Front desk receptionist job in Wilmington, NC

    Description: SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards. PREREQUISITES/QUALIFIC ATIONS: · Front Desk or Guest Services experience preferred. · Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public. · High School Diploma or GED equivalent. · Skilled at hotel computer operations for reservations, reports, and guest services. · Able to work a variety of shifts and weekends. · Demonstrated ability to lead by example. DUTIES AND RESPONSIBILITIES: · The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt · Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner. · Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest. · Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen. · Explain at check-in all necessary information for guests' to access Internet and in room entertainment. · Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area. · Know and be able to provide information about local attractions and restaurants and give directions when asked. · Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates. · Attend training sessions as required by your Supervisor. · When available, proactively assist teams during breakfast and social events to provide high quality guest service. · Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out. · Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment · Promote the loyalty of the brand and Summit Hospitality Group · Duties are subject to change and additional responsibilities/tasks may be assigned WORK ENVIRONMENT: · Flexible work schedule including nights and weekends · Ability to arrive on time as scheduled · Ability to stand, sit, reach, bend, stretch for extended periods of time · Operate computer and brand equipment for Check-In and Check-Out · Ability to lift 30 lbs. · Fast pace and often under pressure to perform · Team environment requiring patience and high level of communication Benefits: Fulltime Employees · Personal time after 90-days · Insurance benefits after 90-days · Vacation time after 1 year Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:
    $23k-28k yearly est. 4d ago
  • Veterinary Receptionist

    Veterinary Practice Partners

    Front desk receptionist job in Wilmington, NC

    Receptionist - Veterinary Front Desk Salary: $15.00 - $16.50 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: This is a part-time position, averaging 20 hours per week, 2 days per week, and every other Saturday. Skinner Animal Clinic is hiring a part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our mission, expect to be supported in your work and home life with: Employee pet discount because we know your pets are family, too! 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a veterinary office is preferred. Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About Skinner Animal Clinic Skinner Animal Clinic is a modern, full-service veterinary hospital offering everything from wellness exams and diagnostics to emergency care and surgical procedures. Our highly skilled team is trained to treat a wide range of conditions, but our focus is always on preventative care-because we believe it's better to maintain good health than treat illness after it develops. We also take pride in educating our clients, empowering them to practice preventative care at home. Beyond exceptional medicine, we're dedicated to creating a warm and welcoming environment where pets feel safe and cared for, and clients feel confident and supported. At Skinner Animal Clinic, your four-legged family members are treated like our own.
    $15-16.5 hourly Auto-Apply 60d+ ago
  • Front Office

    Clearstream

    Front desk receptionist job in Wilmington, NC

    We are looking for someone reliable to fill our admin coordinator position. Person will be responsible for making follow up calls and scheduling appointments for our service department. They should be computer savy. Experience with Excel and Word is a plus. Hours are full time and flexible with weekends off.
    $26k-33k yearly est. 60d+ ago
  • Front Desk Specialist

    Accomplish Health Services, LL

    Front desk receptionist job in Wilmington, NC

    Accomplish Health is a digital obesity medicine clinic providing science based, stigma free care. Wellness is a human right so we've created a person-centric model that expands access to and efficacy of treatment for metabolic conditions like obesity and diabetes. Our mission is to help our patients achieve sustainable metabolic health, weight loss and wellness. Our clinical model leverages pharmacotherapy (prescription drugs), nutrition therapy, health coaching, and connected devices (i.e. scales, blood pressure cuffs) in a completely virtual care environment. We're building patient experiences that make it simple for them to get treatment and build sustainable, measurable healthy habits that lead to long term wellness. We're also creating clinical tools that help providers personalize the experience for each patient and maximize the affordability and accessibility of the care each patient needs. We are a data-centric, objective focused, collaborative, and iterative culture where feedback and open communication are encouraged. We are looking for talented and passionate people to join our team and be part of working towards our mission. The Front Desk Specialist role is a mix of operations, clinical support, data analytics, internal strategy and business planning, all of which are vital to the success of Accomplish Health. This opportunity is perfect for an energetic self-starter who wants to join a fast-growing and become an instrumental part of the team. Key Responsibilities: Front Desk Duties: Communicate with patients via phone, email and portal to prepare them for virtual visits Manage appointment scheduling, confirmations and cancellations Verify insurance and patient eligibility in advance of appointments Collect and process copayments or outstanding balances through secure payment portals Maintain accurate and up-to-date electronic medical records (EMR) Triage messages, route calls, and coordinate follow-up communication Ensure patients have necessary access links, log-in instructions, and tech support if needed Monitor virtual waiting rooms and ensure timely patient flow Clinical Duties: Conduct pre/post visit screenings including reviewing patient history, medications, and symptoms Document patient intake and clinical notes accurately in the EMR Provide patient education and instructions after visits (via phone, email, or secure messaging) Follow up on lab orders, imaging referrals, and prescription refill requests Communicate care plans or results under provider direction Support remote workflows for documentation, quality assurance, and virtual care protocols Your Experience & Skills: Bachelor's degree in related field Prior experience in the Healthcare industry preferred Ability to show empathy and passion for outstanding customer service Excellent verbal and written communication skills Exceptional problem solving and critical thinking skills Compensation, Benefits, Resources Competitive compensation (combination of salary and equity) Health, Vision and Dental insurance coverage Life and AD&D insurance Attractive benefits including health, Access to mentorship opportunities with management, investors, and advisors Who we are: We are a remote-first, progressive, and technology focused workplace We are a mission-driven organization made up of veteran entrepreneurs and healthcare professionals passionate about treating obesity and other metabolic conditions Our investors are top venture capitalists and entrepreneurs who have backed or founded unicorns like Zocdoc, Grove, Ginkgo Bioworks, Sweetgreen, Udemy, Clover Health, ASAPP and Moat Accomplish Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We care about the well being and growth of our patients, employees, and community
    $26k-33k yearly est. 60d+ ago
  • Dental Front Desk Receptionist (GSA)

    Commwell Health

    Front desk receptionist job in Ocean Isle Beach, NC

    Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home. What You'll Do * Input complete, accurate patient demographic information. * Update patient financial data and verify/document benefits with proof of coverage. * Enter visit charges to the correct payer source and collect applicable payments. * Assist uninsured individuals and low-income families in obtaining government health insurance. * Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment. What We're Looking For Required: * CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed. * Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges * HS Diploma/GED Preferred: * Associate degree in a related field * Three (3) years' medical, dental, or behavioral health experience Why Join CommWell Health? * Impact: Be part of a team that delivers life-changing care to underserved populations. * Balance: Enjoy a supportive, flexible environment that values your well-being. * Growth: Access continuous learning, advancement pathways, and leadership development. * Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued. We Take Care of Our Team * Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs * 401(k) with Matching - Invest in your future with confidence * Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals * Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness * Career Growth - On-the-job training, certification support, and advancement opportunities A Team That Cares for You At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions. Equal Opportunity Employer CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Join Us? If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.
    $24k-31k yearly est. 12d ago
  • Front Desk/Host

    Daveandbusters

    Front desk receptionist job in Wilmington, NC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12 hourly Auto-Apply 60d+ ago
  • Receptionist

    Straine Dental Management

    Front desk receptionist job in Jacksonville, NC

    Dental Receptionist We're seeking a friendly, organized, and detail-oriented Dental Receptionist to be the welcoming face of our practice. In this role, you'll greet patients, manage appointments and records, ensure accurate insurance and registration information, and support the daily flow of the office. Key Responsibilities Greet patients and ensure all information is accurately entered and updated in the practice management software and patient charts. Maintain and manage patient records in compliance with privacy and security regulations. Answer multi-line phones promptly and courteously, direct calls, take and distribute messages, and assist callers with scheduling or general inquiries. Coordinate lab work and documentation, including scheduling pickups and notifying team members of arrivals. Confirm appointments and follow up on missed appointments according to office policy. Collect and process payments at the time of service. Sort and distribute mail and supplies. Assist with other administrative tasks as assigned. Qualifications Education & Experience: High school diploma or GED required. 1-2 years of relevant experience in a dental, medical, or customer service setting preferred. Skills & Abilities: Strong verbal and written communication skills. Excellent customer service and interpersonal abilities. Professional, courteous, and diplomatic demeanor. Strong organizational and time management skills. Ability to multitask in a fast-paced environment. Technical Skills: Proficiency with word processing and internet software. Experience with practice management or dental EMR systems a plus.
    $23k-30k yearly est. 48d ago
  • Concierge/Receptionist (Part Time)

    Terrabella Southport

    Front desk receptionist job in Southport, NC

    TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. TerraBella Senior Living is looking for a Concierge to join our community TerraBella Southport! Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. Benefits: In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V JOB CODE: 1005939
    $19k-25k yearly est. 19d ago
  • Hotel Front Desk Agent/Night Auditor

    Murphy Family Ventures 4.1company rating

    Front desk receptionist job in Wallace, NC

    JOB TITLE: HOTEL FRONT DESK AGENT Wallace NC Seeking a front desk representative with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and administrative skills. REQUIREMENTS: Successful history as a Hotel Front Desk Representative or related hospitality experience. Must have a flexible work schedule. Task-driven individual RESPONSIBILITIES: Register & process guests and their assigned rooms. Accommodate guest requests. Communicating with hotel staff on the status of guest rooms. Up selling guest rooms and promoting hotel services. Handling cash payments. Maintain a clean and neat front desk area. Excellent benefits package available.
    $24k-29k yearly est. 12d ago
  • Receptionist

    Holtzman Oil Corp 3.9company rating

    Front desk receptionist job in Holly Ridge, NC

    Individual will be responsible for answering phones, routing calls, taking orders, and other clerical duties as needed. Strong communication and customer service skills are required as well as experience with Microsoft Office. Must have the ability to multi-task in a fast-paced environment and be willing to refill propane cylinders. Hours for this position are Monday - Friday 8 AM - 5 PM Excellent benefits package to include medical and optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $24k-30k yearly est. 60d+ ago
  • Dental Front Desk Representative

    Bachara & Bryan PLLC

    Front desk receptionist job in Southport, NC

    Job DescriptionBenefits: Bonus based on performance Employee discounts We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving dental practice. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Two or more years of experience as a Dental receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills
    $19k-24k yearly est. 7d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Wilmington, NC?

The average front desk receptionist in Wilmington, NC earns between $21,000 and $35,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Wilmington, NC

$27,000

What are the biggest employers of Front Desk Receptionists in Wilmington, NC?

The biggest employers of Front Desk Receptionists in Wilmington, NC are:
  1. ECAA
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