Your duties as a front desk representative are to make sure the front desk is kept organized and decent with every important material like paper and many more. Also, you have to always reply to the client's inquisition, handle their worries, and reply to inbound or outbound calls. As a front desk representative, you have to watch office supplies and request more when required. You must also keep your records and documents up to date and assist in the sustenance of customers' logbooks. Furthermore, you have to constantly check and organize emails, make meeting appointments, and settle complaints and concerns. You have to usher visitors as they come in and go out, maintain records of office supplies, and make sure it is readily available.

To fit into this role, you must have excellent analytical, communication, organizational, and multitasking skills. Furthermore, you must be able to resolve issues easily, have a primary understanding of computer software, and pay great attention to details. As a front desk representative, you must have a bachelor's degree or a high school diploma depending on the employer. You will earn a yearly average salary of $31,025 or $14.92 an hour.

What Does a Front Desk Representative Do

There are certain skills that many front desk representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed integrity, organizational skills and communication skills.

Learn more about what a Front Desk Representative does

How To Become a Front Desk Representative

If you're interested in becoming a front desk representative, one of the first things to consider is how much education you need. We've determined that 38.2% of front desk representatives have a bachelor's degree. In terms of higher education levels, we found that 2.2% of front desk representatives have master's degrees. Even though some front desk representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Front Desk Representative

Front Desk Representative Career Paths

Average Salary for a Front Desk Representative

Front Desk Representatives in America make an average salary of $29,224 per year or $14 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $22,000 per year.
Average Front Desk Representative Salary
$29,224 Yearly
$14.05 hourly
$22,000
10 %
$29,000
Median
$37,000
90 %

What Am I Worth?

salary-calculator

Front Desk Representative Education

Front Desk Representative Majors

23.8 %

Front Desk Representative Degrees

Bachelors

38.2 %

High School Diploma

28.0 %

Associate

21.3 %

Top Skills For a Front Desk Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.1% of front desk representatives listed customer service on their resume, but soft skills such as integrity and organizational skills are important as well.

Choose From 10+ Customizable Front Desk Representative Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume
Front Desk Representative Resume

Front Desk Representative Demographics

Front Desk Representative Gender Distribution

Female
Female
73%
Male
Male
27%

After extensive research and analysis, Zippia's data science team found that:

  • Among front desk representatives, 72.8% of them are women, while 27.2% are men.

  • The most common race/ethnicity among front desk representatives is White, which makes up 54.9% of all front desk representatives.

  • The most common foreign language among front desk representatives is Spanish at 65.4%.

Online Courses For Front Desk Representative That You May Like

Advertising Disclosure  
Service Desk and ITIL Fundamentals
udemy
4.2
(253)

Learn Service Desk and ITIL processes and service functions. Fundamentals to Manage IT Services...

IT service operations and Service Desk management
udemy
4.2
(544)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

Help Desk Analyst
udemy
4.3
(314)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

Show More Front Desk Representative Courses
Job type you want
Full Time
Part Time
Internship
Temporary

Best States For a Front Desk Representative

Some places are better than others when it comes to starting a career as a front desk representative. The best states for people in this position are New York, Washington, California, and Massachusetts. Front desk representatives make the most in New York with an average salary of $41,851. Whereas in Washington and California, they would average $35,476 and $35,386, respectively. While front desk representatives would only make an average of $35,299 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Front Desk Representative Jobs:
434
Highest 10% Earn:
$42,000
Location Quotient:
1.08

2. Rhode Island

Total Front Desk Representative Jobs:
243
Highest 10% Earn:
$42,000
Location Quotient:
1.04

3. North Dakota

Total Front Desk Representative Jobs:
188
Highest 10% Earn:
$40,000
Location Quotient:
1.05
Full List Of Best States For Front Desk Representatives

How Do Front Desk Representative Rate Their Jobs?

Working as a Front Desk Representative? Share your experience anonymously.
Do you work as a Front Desk Representative?
Rate how you like work as Front Desk Representative. It's anonymous and will only take a minute.

Top Front Desk Representative Employers

Most Common Employers For Front Desk Representative

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Wyndham Hotels & Resorts$36,158$17.3815
2Hyatt Hotels$36,150$17.3818
3Florida Institute of Technology$32,100$15.4324
4Marriott International$32,075$15.4283
5AEA Investors$31,485$15.14172
6Comcast$31,241$15.0214
7Best Western$30,796$14.8176
8Extended Stay America$30,746$14.7885
9Quality Inn Gettysburg Battlefield$30,486$14.6638
10G6 Hospitality$30,420$14.6362

Front Desk Representative Videos