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Best front desk representative certifications

The best certifications for a front desk representative are Certified Medical Office Manager (CMOM), Certified Clinical Medical Assistant (NHA), and Certified Medical Interpreter - Spanish (CMI).

Front desk representative certifications demonstrate your competency as a front desk representative to employers. However, not all front desk representative certifications provide the same value.

Below is a list of the best front desk representative certifications. Obtaining a front desk representative certification will give you a leg up when you apply for jobs and increase your potential salary.

3 best certifications for front desk representatives

3 best front desk representative certifications

1. Certified Medical Office Manager (CMOM)

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
Practice Management Institute

2. Certified Clinical Medical Assistant (NHA)

A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

3. Certified Medical Interpreter - Spanish (CMI)

The mission of the National Board is to foster improved healthcare outcomes, patient safety and patient/provider communication, by elevating the standards for and quality of medical interpreting through a nationally recognized and accredited certification for medical interpreters.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 5 year(s)

What is the best certification for a front desk representative?

The best front desk representative certification is Certified Medical Office Manager (CMOM). The Certified Medical Office Manager (CMOM) is awarded by the Practice Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire.

Here's a bit more background on how to obtain this front desk representative certification:

  • To become a certified Certified Medical Office Manager (CMOM), you need to pass the exam.
  • Lucky you - certification doesn't require more than two years of work experience.
  • Renew certification every year.
Best certifications

The most common combination of front desk representative certifications include: Certified Medical Office Manager (CMOM), Certified Clinical Medical Assistant (NHA), and Certified Medical Interpreter - Spanish (CMI).

Online courses for front desk representatives to earn certifications

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