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Front desk representative education requirements

Updated January 8, 2025
2 min read
Usually, front desk representatives don't need a college education. The most common degree for front desk representatives is bachelor's degree with 38% graduates, with only 28% front desk representative graduates earning high school diploma. Front desk representatives who decided to graduate from college often finish University of Phoenix or University of Nevada - Las Vegas. Some good skills to have in this position include reservations, customer service and excellent guest.

Popular front desk representative certifications include Certified Medical Office Manager (CMOM), Certified Clinical Medical Assistant (NHA), or Certified Medical Interpreter - Spanish (CMI). To improve front desk representative qualification and skills, we prepared some online courses to help in front desk representative education paths.

What education do you need to become a front desk representative?

What degree do you need to be a front desk representative?

The most common degree for front desk representatives is bachelor's degree, with 38% of front desk representatives earning that degree. The second and third most common degree levels are high school diploma degree at 28% and high school diploma degree at 21%.
  • Bachelor's, 38%
  • High School Diploma, 28%
  • Associate, 21%
  • Diploma, 6%
  • Other Degrees, 7%

What should I major in to become a front desk representative?

You should major in business to become a front desk representative. 24% of front desk representatives major in business. Other common majors for a front desk representative include psychology and health care administration.

Best majors for front desk representatives

20 best online courses for front desk representatives

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1. Front-End Developer

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This specialization is geared toward beginning users who would like to learn and build Front-End Developer Skills. The courses in this series cover SOAP Web Services with JAX-WS, RESTful Web Services with JAX-Rs, and HTML - Front-End Developer among others, to help learners build a solid foundational knowledge...

2. IBM Front-End Developer

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Prepare for a career in the lucrative field of software engineering. In this program, you’ll learn in-demand skills like UI/UX design, programming, and web development to get job-ready for an entry level role in front-End Development in less than 3 months. No prior experience needed to get started.\n\nThe role of a front-end developer is to build and optimize the user experience of a website or application They focus on creating the interactive and visual elements of a website, the physical...

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Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

5. Salesforce Sales Development Representative

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If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...

6. Introduction to Front-End Development

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Welcome to Introduction to Front-End Development, the first course in the Meta Front-End Developer program. This course is a good place to start if you want to become a web developer. You will learn about the day-to-day responsibilities of a web developer and get a general understanding of the core and underlying technologies that power the internet. You will learn how front-end developers create websites and applications that work well and are easy to maintain. You’ll be introduced to the core...

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Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

8. Service Desk Analyst Crash course for beginners.

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Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

9. Meta Front-End Developer

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Want to get started in the world of coding and build websites as a career? This certificate, designed by the software engineering experts at Meta—the creators of Facebook and Instagram, will prepare you for a career as a front-end developer.\n\nIn this program, you’ll learn:\n\nHow to code and build interactive web pages using HTML5, CSS and JavaScript. In-demand design skills to create professional page layouts using industry-standard tools such as Bootstrap, React, and Figma. GitHub...

10. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

11. Learning IT Help Desk Basics

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Get the skills you need to pursue an entry-level position as an IT help desk technician...

12. IT Help Desk for Beginners

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The essentials to become an IT Help Desk Technician...

13. Help Desk Professional: A guide to your IT career

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Master the Help desk position by working smarter and boost your career opportunities...

14. Learning IT Help Desk for Beginners

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Must know skills for Helpdesk and Service Desk Professionals!!...

15. ComputerCavalry: IT Help Desk Training for IT Professionals!

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Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

16. 100 Front End Interview Questions Challenge

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Ace Your Front End Technical Screen with HTML, CSS, & Java Script...

17. Learn Complete Front-End Web Development Course (2023)

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Learn Complete Front End Web Development with HTML5, CSS3, Bootstrap 5, Java Script, ECMAScript 6, Angular & React JS...

18. Front End Web Development Ultimate Guide

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You'll learn all the fundamentals of Front-End Web Development and how you can Use them to start creating websites!...

19. IT Support and Service Desk jobs -Crash Course for Beginners

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Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

20. Brilliant Customer Service: How to Impress your Customers!

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Enhance your customer support and truly differentiate yourself from your competition!...

Average front desk representative salary by education level

Front desk representatives with a Associate degree earn more than those without, at $29,964 annually. With a Bachelor's degree, front desk representatives earn a median annual income of $29,910 compared to $29,503 for front desk representatives with an High School Diploma degree.
Front desk representative education levelFront desk representative salary
High School Diploma or Less$29,503
Bachelor's Degree$29,910
Some College/ Associate Degree$29,964

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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