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Become A Front Desk Staff

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Working As A Front Desk Staff

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $27,300

    Average Salary

What Does A Front Desk Staff Do At City of Whitewater

* Greet and welcome members, handle member request and questions,
* provide information and assistance related to: rates, programs, services and facility.
* Handle registration/enrollment transactions.
* Perform concession duties: including food sales, maintain cleanliness, operate point of sale terminal transactions.
* Minimum age: 16

What Does A Front Desk Staff Do At Dave and Busters

Ensure Guests' initial impressions with Dave & Buster's are positive and welcoming

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How To Become A Front Desk Staff

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Front Desk Staff jobs

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Front Desk Staff Demographics

Gender

  • Female

    65.1%
  • Male

    32.2%
  • Unknown

    2.6%

Ethnicity

  • White

    79.5%
  • Hispanic or Latino

    9.7%
  • Asian

    8.5%
  • Unknown

    1.6%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    43.6%
  • French

    17.1%
  • German

    6.4%
  • Italian

    4.3%
  • Chinese

    3.6%
  • Arabic

    3.6%
  • Japanese

    2.9%
  • Mandarin

    2.9%
  • Korean

    2.9%
  • Portuguese

    2.1%
  • Vietnamese

    2.1%
  • Russian

    2.1%
  • Hindi

    1.4%
  • Polish

    1.4%
  • Swedish

    0.7%
  • Cantonese

    0.7%
  • Hebrew

    0.7%
  • Greek

    0.7%
  • Tagalog

    0.7%
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Front Desk Staff

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Front Desk Staff Education

    Schools

    • Ball State University

      19.8%
    • University of Vermont

      9.3%
    • University of Maryland - Baltimore County

      7.0%
    • Northern Virginia Community College

      6.2%
    • University of Wisconsin - Madison

      5.7%
    • University of Phoenix

      4.8%
    • Temple University

      4.4%
    • University of Massachusetts Amherst

      4.4%
    • University of Iowa

      4.4%
    • Minnesota State University - Mankato

      3.5%
    • University of Maryland - Baltimore

      3.5%
    • Iowa State University

      3.5%
    • Appalachian State University

      3.1%
    • University of Wisconsin Extension

      3.1%
    • University of Wisconsin - La Crosse

      3.1%
    • University of Maryland - College Park

      3.1%
    • University of Michigan - Ann Arbor

      3.1%
    • University of Northern Colorado

      2.6%
    • University of Massachusetts - Boston

      2.6%
    • University of Wisconsin - Stevens Point

      2.6%
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    Degrees

    • Bachelors

      52.7%
    • Other

      24.3%
    • Masters

      9.3%
    • Associate

      8.9%
    • Certificate

      2.6%
    • Doctorate

      1.1%
    • Diploma

      0.8%
    • License

      0.4%
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Front Desk Staff

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Full Time
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Top Skills for A Front Desk Staff

CustomerServiceSkillsFrontDeskAreaFacilityMembershipSalesPhoneCallsGymEquipmentDeskStaffNewMembersDataEntrySchedulingAppointmentsCreditCardTransactionsCheck-InCommunicationSkillsPersonalTrainingStaffMembersComputerSystemGymMembersAdditionalMedicalRecordsSupervise

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Top Front Desk Staff Skills

  1. Customer Service Skills
  2. Front Desk Area
  3. Facility
You can check out examples of real life uses of top skills on resumes here:
  • Position required customer service skills, opening and closing of the YMCA, handling cash, check and credit card transactions.
  • Maintain the cleanliness of the front desk area.
  • Provide a member friendly facility by greeting members and guest promptly with enthusiasm.
  • Conducted membership sales via website joins and in-gym sign ups.
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.

Top Front Desk Staff Employers

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Front Desk Staff Videos

The Hotel - A Day in the Life at the Front Desk

Front Desk Agent (Resort), Career Video from drkit.org

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

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