Front desk staff job description
Example front desk staff requirements on a job description
- High school diploma or GED.
- Previous experience in a customer service role.
- Ability to stand for long periods of time.
- Basic computer proficiency.
- Excellent communication skills.
- Friendly and professional demeanor.
- Flexibility to work shifts and overtime.
- Ability to remain calm under pressure.
- Excellent organizational and multitasking skills.
- Strong attention to detail.
Front desk staff job description example 1
Erickson Senior Living front desk staff job description
We are hiring a Front Desk, Communications Specialist for our award-winning community. This is an essential role within our community; you will often be the first person a resident or family member meets!
Compensation: commensurate with experience starting at $13 / hr
How you will make an impact:
Greet and direct our residents, visitors,/staff and handle questions and concerns efficiently.Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner.Monitor all emergency pull cords for Independent Living residents Track status of resident involved in a situation, i.e. transported to a hospital, etc.Manage up to date lists of residents, alphabetically and by resident apartment Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and dates returning for Security purposes.Responsible for logging all resident packages and notifying residents of a package pick-up via notice in Cubbie hole, assuring all mail is dispatched through U.S. Mail at the end of each day, sorts and distributes all inter-office mail
What we offer:
Competitive benefits packages including medical, dental, vision, and PTO401k for all employees 18 and over. Company contribution up to 3% once eligible.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.A "career for life" approach to professional and personal development for our greatest asset; our employees. State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.Free onsite parking at all of our communities and corporate offices
What you will need:
High school or GED.Receptionist experience required Excellent verbal skills Ability to multi-task
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Front desk staff job description example 2
Schaumburg Parks front desk staff job description
ABOUT US: The Schaumburg Park District is an award-winning public agency that provides its 80,000 residents with a wide variety of recreational facilities, programs, events, parks and open spaces. Schaumburg Tennis Plus (STP) is home to a fitness center, fitness studio, an indoor pool, eight indoor tennis courts, six racquetball courts, and a wide variety of programs and special events.
JOB SUMMARY: The front desk staff is responsible for desk operations, greeting our guests, answering phone calls, welcoming members, processing admission fees, making reservations, program registration, cleaning the fitness center and other light cleaning, troubleshooting issues that may arise when no manager is on duty, and in general, providing outstanding customer service to all patrons of the center.
QUALIFICATIONS: The best applicants will have a friendly, outgoing personality, reliable and prior office/customer service experience is a plus. Must be able to use a computer to navigate various website applications as well as the ability to stand and bend during scheduled shift. The ability to complete our CPR/AED certification within 30 days also required.
SCHEDULING & PAY: Schedule will vary but you can expect to work at least 2-4 shifts per week (about 10-22 hours per week). Shifts vary from mid-day (10:00 am - 4:00 pm), closing weekdays (4:00 pm - 9:00 pm) and weekends (12:00 pm - 5:00 pm) as well as holiday(s) depending on facility needs. Applicants must be able to work weekends and/or sub when needed. These are year-round part-time positions starting immediately. Hiring rate is $12.00 per hour.
PERKS & PRIVILEGES: These are PART-TIME LEVEL 3 positions and are eligible for the following internal privileges:
- Free fitness center membership!
- Free admission to indoor and outdoor pools!
- One free program registration per season for self or family*! (see definition)
- 10% discount on other program registrations
- Free paddle boat rental at Volkening Lake!
- Free open gym admission!
** Position will be open until filled. ** Schaumburg Park District is an Equal Opportunity Employer. **
Keywords: Park, Parks, Recreation, Tennis, Lesson, Lessons, League, Leagues, Game, Games, Set, Sets, Match, Matches, USTA, Ball, Balls, Racquet, Racquets, Racquetball, Pickle, Pickleball, Gym, Gyms, Exercise, Exercises, Weight, Weights, Front Desk, Clerk, Clerks, Attendant, Attendant, Reception, Receptionist, Clerical, Administrative, Friendly, Help, Helps, Helpful, Assist, Assists, Assistant, Assisting, Smile, Smiles, Greet, Greets, Greeting, Welcome, Welcomes, Welcoming, Outgoing, Extrovert, Extroverts, Extroverted, People, Register, Registers, Registration, Enroll, Enrolls, Enrolling, Member, Members, Membership, Memberships, Customer, Customers, Customer Service, Answer, Answers, Solve, Solves, Resolve, Resolves, Complaint, Complaints, Phone, Phones, Process, Processes, Processing, Payment, Payment
Front desk staff job description example 3
HealthFitness front desk staff job description
Weekends and evening shifts (15-20 hours per week)
HealthFitness is looking for a Front Desk Attendant to join the fitness team at our community client site located in Oak Brook, IL. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
What you'll provide
+ High School Diploma or GED required.
+ Previous customer service experience a plus.
+ Current Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required.
+ Will be required to follow any current or future site COVID-19 vaccination policies including but not limited to proof of vaccination, weekly testing, etc.
What we'll provide (part-time)
HealthFitness meets the diverse needs of our associates by offering personal and professional development, comprehensive benefits, and flexible employment opportunities.
+ 401K
+ Fitness and wellness programs
ABOUT US
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran
Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces 2020 & 2021 Award winner. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.
Keywords: customer service, entry level, receptionist, administrative assistant, clerk, greeter, salon, team member, agent, representative, membership, associate
Required SkillsRequired Experience
Resources for employers posting front desk staff jobs
Front desk staff job description FAQs
Updated March 14, 2024
