Front desk supervisor resume examples from 2025
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How to write a front desk supervisor resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in front desk supervisor-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the front desk supervisor position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a front desk supervisor resume:
- Reservations
- Guest Service
- Room Availability
- Computer System
- Customer Service
- Guest Rooms
- Good Judgment
- Guest Accounts
- Night Audit
- Cleanliness
- Remedy
- Front Desk Operations
- Guest Complaints
- Room Charges
- Cash Handling
- Hotel Services
- Quality Service
- Payroll
- Hotel Guests
- Exceptional Guest
- Guest Satisfaction
- Customer Complaints
- PBX
- Telephone Calls
- Guest Issues
- Guest Relations
- Room Rates
- Check Outs
- Excellent Guest
- PMS
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write front desk supervisor experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are examples from great front desk supervisor resumes:
Work history example #1
Sales Coordinator
Hilton Worldwide Holdings
- Administered office scheduling and payroll.
- Generated sales proposals and convention contracts Coordinated hotel logistics and client site visits Designed marketing materials provided to clients Guest Service Support
- Reformatted all monthly reports to corporate headquarters to bring reporting into compliance with SEC reporting requirements.
- Assisted in preparation for bi-yearly Quality Assurance review.
- Prepared weekly and monthly reports, ensured database and filing is updated and current.
Work history example #2
Billing Specialist
StarTek
- Processed medical billing for Medicaid, SFAN, PI, PP and medical supplies.
- Used internet to locate necessary documents on carrier websites necessary for verification, status and completion of shipments.
- Earned company money with billing, correcting CMS forms, and corresponding with insurance companies and patients.
- Coordinated daily communication from our internal recruiting staff to the Dell hiring managers.
- Processed and recorded healthcare industry payments from checks, EFT and credit cards.
Work history example #3
Front Desk Supervisor
Caesars Entertainment
- Collaborated on Hotel Opening Team, hiring pre-opening staff and authoring standard operating procedures for Front Office and Housekeeping.
- Supervised incoming call center of 40 agents and 10 property PBX operators.
- Prepared and dropped bank deposits.
- Escorted VIP s to executive suites.
- Created and implemented all front-of-house guest service operational policies and procedures.
Work history example #4
Event Coordinator
Make-A-Wish Foundation
- Aided with communication development and marketed promotional material to local sponsors about events.
- Communicated with internal communication staff to ensure clear communication.
- Updated faculty recruitment database and coordinated communications, such as call-in, Skype and video-conferencing with candidates.
- Assisted the Marketing Director with implementing firm-wide marketing strategy, including website launch and firm-wide CRM upgrade.
- Identified cross-department communication challenges and worked with department to identify the issues and created tools to facilitate better communication flow.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Bachelor's Degree in psychology
University of South Florida, Tampa, FL
2004 - 2007
Highlight your front desk supervisor certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your front desk supervisor resume:
- Certified Pharmacy Technician (CPhT)
- Travel and Tourism Professional (TTP)
- Certified Medical Office Manager (CMOM)
- Certified Front Desk Manager (CFDM)
- Certified Travel Associate (CTA)
- Nationally Certified Medical Office Assistant (NCMOA)