Front desk worker demographics and statistics in the US
Front desk worker demographics research summary. Zippia estimates front desk worker demographics and statistics in the United States by using a database of 30 million profiles. Our front desk worker estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about front desk workers after extensive research and analysis:
- There are over 12,309 front desk workers currently employed in the United States.
- 66.2% of all front desk workers are women, while 33.8% are men.
- The average front desk worker age is 36 years old.
- The most common ethnicity of front desk workers is White (58.3%), followed by Hispanic or Latino (15.2%), Asian (9.8%) and Black or African American (8.9%).
- In 2022, women earned 98% of what men earned.
- 13% of all front desk workers are LGBT.
- Front desk workers are 62% more likely to work at education companies in comparison to private companies.
On this page
Front desk worker demographics by:
Front desk worker gender statistics
66.2% of front desk workers are women and 33.8% of front desk workers are men.
- Female, 66.2%
- Male, 33.8%
Front desk worker gender ratio
| Gender | Percentages |
|---|---|
| Female | 66.2% |
| Male | 33.8% |
Front desk worker gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$32,166
Female income
$31,643
Front desk worker gender ratio over time
This data breaks down the percentage of men and women in front desk worker positions over time. Currently, 66.2% of front desk workers are female.
Front desk worker gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 32.25% | 67.75% |
| 2011 | 35.42% | 64.58% |
| 2012 | 36.00% | 64.00% |
| 2013 | 34.98% | 65.02% |
| 2014 | 34.44% | 65.56% |
| 2015 | 35.42% | 64.58% |
| 2016 | 31.75% | 68.25% |
| 2017 | 39.84% | 60.16% |
| 2018 | 36.90% | 63.10% |
| 2019 | 33.46% | 66.54% |
| 2020 | 38.20% | 61.80% |
| 2021 | 33.75% | 66.25% |
Front desk worker related jobs gender ratio
We compared front desk workers with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Front Desk Worker | 34% | 66% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Front desk worker demographics by race
The most common ethnicity among front desk workers is White, which makes up 58.3% of all front desk workers. Comparatively, 15.2% of front desk workers are Hispanic or Latino and 9.8% of front desk workers are Asian.
- White, 58.3%
- Hispanic or Latino, 15.2%
- Asian, 9.8%
- Black or African American, 8.9%
- Unknown, 6.5%
- American Indian and Alaska Native, 1.3%
Front desk worker race
| Front desk worker race | Percentages |
|---|---|
| White | 58.3% |
| Hispanic or Latino | 15.2% |
| Asian | 9.8% |
| Black or African American | 8.9% |
| Unknown | 6.5% |
| American Indian and Alaska Native | 1.3% |
Front desk worker race and ethnicity over time
See how front desk worker racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Front desk worker race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 67.41% | 10.18% | 6.59% | 13.23% |
| 2011 | 66.93% | 10.69% | 8.06% | 11.71% |
| 2012 | 67.64% | 9.34% | 6.28% | 13.35% |
| 2013 | 67.52% | 10.34% | 5.38% | 13.77% |
| 2014 | 66.71% | 10.45% | 6.61% | 12.92% |
| 2015 | 65.27% | 11.09% | 7.38% | 13.67% |
| 2016 | 64.12% | 11.21% | 7.22% | 13.97% |
| 2017 | 63.51% | 10.80% | 7.24% | 15.76% |
| 2018 | 64.51% | 10.43% | 6.47% | 16.03% |
| 2019 | 62.44% | 10.81% | 8.57% | 14.52% |
| 2020 | 61.49% | 9.21% | 7.78% | 17.42% |
| 2021 | 58.31% | 8.91% | 9.85% | 15.18% |
Front desk worker wage gap by race
According to our data, asian front desk workers have the highest average salary compared to other ethnicities. Black or african american front desk workers have the lowest average salary at $31,430.
| Ethnicity | Salary |
|---|---|
| Unknown | $32,161 |
| White | $31,491 |
| Black or African American | $31,430 |
| Asian | $33,719 |
| Hispanic or Latino | $32,082 |
Average front desk worker age
See how the average age of front desk workers varies based on ethnicity and gender.
Male
Female
Front desk worker age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 30.5 | 33.5 |
| Unknown | 33 | 45 |
| Asian | 37 | 38 |
| Hispanic or Latino | 30.5 | 27 |
| White | 30 | 36.5 |
| American Indian and Alaska Native | 42 |
Front desk worker age breakdown
The average age of front desk workers is 40+ years years old, representing 38% of the front desk worker population.
Front desk worker age breakdown
| Front Desk Worker Years | Percentages |
|---|---|
| 40+ years | 38% |
| 30-40 years | 25% |
| 20-30 years | 35% |
Front desk worker educational attainment
The most common degree for front desk workers is bachelor's degree, with 66% of front desk workers earning that degree. The second and third most common degree levels are high school diploma degree at 16% and high school diploma degree at 10%.
- Bachelor's, 66%
- High School Diploma, 16%
- Associate, 10%
- Master's, 3%
- Other Degrees, 5%
Front desk workers by degree level
| Front desk worker degree | Percentages |
|---|---|
| Bachelor's | 66% |
| High School Diploma | 16% |
| Associate | 10% |
| Master's | 3% |
| Other Degrees | 5% |
Front desk worker jobs you might like
Front desk worker wage gap by degree level
According to the data, front desk workers with a Associate degree earn more than those without, at $32,871 annually. With a Bachelor's degree, front desk workers earn a median annual income of $32,774 compared to $32,045 for front desk workers with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $32,045 |
| Bachelor's Degree | $32,774 |
| Some College/ Associate Degree | $32,871 |
Front desk worker employment statistics
Most front desk workers work for a education in the education industry.
Company size where front desk workers work
Below, you can see the size of companies where front desk workers work.
Front desk worker jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 14% |
| 100 - 500 employees | 28% |
| 500 - 1,000 employees | 14% |
| 1,000 - 10,000 employees | 28% |
| > 10,000 employees | 11% |
Front desk worker jobs by company type
Employees with the front desk worker job title have their preferences when it comes to working for a company. For instance, most front desk workers prefer to work at education companies over private companies.
Front desk worker jobs by sector
| Company type | Percentages |
|---|---|
| Education | 62% |
| Public | 5% |
| Private | 31% |
| Government | 3% |
Front desk worker jobs by industry
The most common industries for front desk workers are education, health care and hospitality.
Front desk worker industry statistics
| Industry | Percentages |
|---|---|
| Education | 55% |
| Health Care | 8% |
| Hospitality | 8% |
| Non Profits | 4% |
| Retail | 4% |
| Professional | 4% |
| Manufacturing | 3% |
| Government | 3% |
| Fortune 500 | 3% |
| Technology | 3% |
| Real Estate | 2% |
| Media | 1% |
| Finance | 1% |
| Construction | 1% |
Front desk worker turnover and employment statistics
Front desk worker unemployment rate over time
The unemployment rate for front desk workers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Front desk worker unemployment rate by year
| Year | Front desk worker unemployment rate |
|---|---|
| 2010 | 11.56% |
| 2011 | 10.81% |
| 2012 | 9.63% |
| 2013 | 10.19% |
| 2014 | 7.79% |
| 2015 | 8.09% |
| 2016 | 6.06% |
| 2017 | 6.31% |
| 2018 | 5.47% |
| 2019 | 5.37% |
| 2020 | 10.68% |
| 2021 | 11.49% |
Average front desk worker tenure
The average front desk worker stays at their job for 1-2 years, based on the 1,941 front desk workers resumes in Zippia's database.
Front desk worker tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 38% |
| 1-2 years | 34% |
| 3-4 years | 11% |
| 5-7 years | 11% |
| 8-10 years | 4% |
| 11+ years | 2% |
Front desk worker LGBT ratio compared to similar jobs
Review the percent of front desk workers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Eligibility Technician | 6.73% | 24,203 |
| Customer Service Specialist Lead | 7.19% | 212,460 |
| Document Scanner | 8.60% | 3,124 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Library Technical Assistant | 11.16% | 68,948 |
| Front Desk Worker | 12.65% | - |
| Personnel Clerk | 15.31% | 67,015 |
Similar front desk worker jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Eligibility Technician | 6.73% | 24,203 |
| Customer Service Specialist Lead | 7.19% | 212,460 |
| Document Scanner | 8.60% | 3,124 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Library Technical Assistant | 11.16% | 68,948 |
| Personnel Clerk | 15.31% | 67,015 |
Foreign languages spoken by front desk workers
The most common foreign language among front desk workers is Spanish at 54.4%. The second-most popular foreign language spoken is French at 11.7% and Japanese is the third-most popular at 4.9%.
- Spanish, 54.4%
- French, 11.7%
- Japanese, 4.9%
- Chinese, 3.9%
- Mandarin, 3.9%
- Other, 21.2%
Front desk worker languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 54.4% |
| French | 11.7% |
| Japanese | 4.9% |
| Chinese | 3.9% |
| Mandarin | 3.9% |
| Other | 21.2% |
