Hotel Front Desk Agent
Columbus, OH
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Job description
Hotel Front Desk Agent responsibilities include:
Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Holidays
Overtime
Weekend availability
Work Location: In person
Front Desk Agent 2nd shift
New Albany, OH
Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
Front Desk Receptionist - Full-Time, Quarterly Bonus
Columbus, OH
Job Description
Front Desk Receptionist - Full-Time, QUARTERLY BONUS
Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center.
What We Offer:
Monday-Friday, Day Shift Only - no nights, weekends, or on-call
Predictable schedule and work-life balance
Generous Quarterly Bonuses
Comprehensive Benefits package:
Medical, Dental, and Vision
Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
Retirement Benefits:
Safe Harbor 401(k) Match
Discretionary Profit Sharing
Paid Time Off (PTO) + Paid Holidays
Performance-Based Annual Appraisals
Collaborative & modern work environment in a leading Orthopedic Center
About the Role:
Responsible for patient registration and coordinating reception-area activities
Ensure proper communication throughout the facility to maintain a positive patient experience
Obtain pertinent information for registration and documentation of patient identity
Inform patients of financial responsibility and collect out of pocket balances
Document information from patients and ensures it is disseminated to appropriate departments
Communicate appropriate information to patient's family according to policies and procedures
Maintain order and cleanliness of the front desk and monitor reception area
Compile patient medical records and prepare patient identification paperwork
What We're Looking For:
Must possess exceptional customer service skills
Excellent communication skills and capability to build a rapport with patients and their families
Thrive in a fast-paced environment and work well under pressure
Demonstrate reliability and consistent attendance to ensure workflow continuity and team support
Available to cover early morning, opening shifts
Ability to make decisions quickly and confidently
Must be able to manage time and multitask effectively
Outstanding problem-solving and organizational abilities
Qualifications:
A high school diploma/GED required
A minimum of 2 years experience in a clerical role preferred
Previous experience in a medical setting preferred
Apply today!
If you're seeking a fulfilling career with work-life balance and outstanding benefits, this is the opportunity for you! Join Orthopedic One Surgery Center at Easton and be part of a team that's making a difference in orthopedic care.
Front Desk Agent
Obetz, OH
The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11:00pm to 7:00am.
Full and part time opportunities are available. This position is eligible for Health Insurance, Vacation, Employee Discounted Hotel Rooms, and Sign on Bonus.
Required Tasks: According to Hotel Standards:
*Guest Check-in & Check-out
*PMS Operations
*Cash Handling & Credit Card Transactions
*Switchboard Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!
Front Desk Coordinator
Columbus, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Saturday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyDental Front Office
Reynoldsburg, OH
Job DescriptionFront Office Administrator - Dental Office
Position: Full-Time Experience Required: Previous dental front office experience
About Our Office
We are a patient-focused dental practice that truly feels like family-to our patients and to each other. We value teamwork, kindness, accountability, and a positive attitude. We are looking for an experienced Front Office Administrator who takes pride in creating a welcoming, organized, and supportive environment.
Responsibilities
Greet patients warmly and provide exceptional customer service
Manage scheduling, confirmations, recalls, and daily office flow
Verify dental insurance, present treatment estimates, and collect payments
Submit and follow up on insurance claims
Maintain accurate patient records and ensure HIPAA compliance
Communicate effectively with clinical team members to support patient care
Qualifications
2+ years of dental front office experience required
Knowledge of dental terminology, insurance plans, and workflows
Experience with dental practice management software
Strong communication, organization, and multitasking skills
Positive, dependable, and team-oriented mindset
Why Join Us
Supportive, family-like work environment
Respectful team culture
Competitive pay based on experience
Opportunity for long-term growth
Skills:
Scheduling
PPO
Insurance
Treatment Planning
Open Dental
Billing
Claims/Appeals
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$28/hour
Hotel Front Desk Agent
Independence, OH
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyFront Desk Receptionist
Cincinnati, OH
Full-time Description
As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned. Travel may be required to our other locations in the Cincinnati area as needed.
Requirements
Excellent verbal and communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Computer skills
Able to work effectively with team members
EMR experience is preferred
Insurance Knowledge is preferred
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Great customer service attitude
High School Diploma or GED
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Time Off
401k
Salary Description $17.00 / Hour
Front Desk Receptionist
Brunswick, OH
Join our Team = Front Desk Receptionist Staff Needed
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites
About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County.
Essential Job Functions:
1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details.
** Must be available to work weekends and evenings.
Plus we offer various Bonus Progams.
Job Type: Part-time or full time
Schedule:
8 hour shift
Work Location: In person
Front Desk Receptionist/Support Staff for Behavioral Health Agency
Akron, OH
Job Description
Summit Psychological Associates is a growing community mental health agency that provides mental health and substance abuse treatment services to individuals and groups. We are looking to add a member to our Front Desk/Support Staff team to assist in various tasks within our agency. This is a fast-paced, high-volume office that needs a person who has excellent customer service skills and can work independently once trained.
Duties for this position:
Answer all calls coming in for the office, directing calls to staff members that can assist the caller if cannot assist them directly.
Copy insurance/Medicaid cards and collect copays at time of visit
Greet clients who attend services in person and complete necessary documentation with client.
Answer client questions, reschedule clients, take messages for clinical staff via phone.
Provide support to clinical staff by copying, faxing, scanning, and emailing materials.
Use agency electronic record to determine necessary copays and amounts due at time of visit.
Enter notes in electronic record related to phone calls or client interactions.
This position is 40 hours weekly with two evenings a week until 8pm.
Qualifications for this position:
Previous doctor's office or mental health/substance abuse agency is preferred.
Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents.
Strong communication skills.
Consistent Attendance
High standards of customer service.
Experience working with electronic medical records preferred.
Excellent analytical skills, including problem identification and resolution.
Understand and comply with all HIPAA regulations.
Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits.
Job Type: Full-time, Part-time applicants (20 hours a week) would be considered.
All clinicians must complete a background check after hired.
Front Desk Specialist - Medical, Dental, and Vision insurance, 401k matching
Tallmadge, OH
Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
8:00 AM - 2:00 PM - rotating Saturdays!
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Medical Office Receptionist
Dayton, OH
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $ 19.00 - 20.00/hour, plus quarterly bonus/incentive potential
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Location: 7250 Poe Ave, Suites 210 & 220 Dayton, OH 45414
Hours: 8:30 am - 5:00 pm Monday - Friday
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyFront Desk Agent
Cincinnati, OH
Looking for a sociable and dependable individual interested in becoming a Part-Time/Full-Time Front Desk Associate at our hotel in Cincinnati, OH. Seeking a dedicated team member to provide excellent service to our hotel patrons. Responsibilities include greeting guests, managing reservations, issuing keys, and addressing inquiries to ensure a pleasant stay.
The ideal candidate will possess outstanding communication skills, a strong work ethic, and a focus on guest satisfaction. Must be available on weekends. If you meet these qualifications, we welcome you to apply for this exciting opportunity!
Connect with the housekeeping department to ensure guest accommodations are ready
Welcome, register, check in, check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Bookkeeping: keep accurate records of all hotel guest account information
Handle customer complaints as necessary
Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Well-versed in taking telephone calls and handling stressful situations
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist is preferred
High school diploma, GED, or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Must be able to stand on your feet for 8 hours during a typical shift
Please only apply if you meet each of these criteria
Front Desk Receptionist - Property Management
Cincinnati, OH
Job Description???? Join One of Cincinnati's Top Workplaces!
Now Hiring: Front Desk Receptionist / Resident Relations Representative ????
Greater Cincinnati | Full-Time | Competitive Pay
???? Why Uptown Properties
Recognized as one of the Top Companies to Work For in 2025 by the
Cincinnati Enquirer
, Uptown Properties is a premier property management and real estate development company dedicated to revitalizing communities and creating exceptional living experiences.
We're seeking a friendly, organized, and professional Resident Relations Representative to serve as the first point of contact for residents and visitors. If you love helping people, thrive in a fast-paced environment, and want to grow your career in property management, we want to meet you!
???? About the Role
As our Front Desk Receptionist / Resident Relations Representative, you'll play a key role in ensuring a positive resident experience, providing outstanding customer service, and supporting the daily operations of our communities and property management offices.
This is a full-time position ideal for someone who enjoys working with people and wants to be part of a collaborative, growing organization.
???? What You'll Do
Resident Support & Customer Service (35%)
Welcome residents and guests with professionalism and warmth.
Respond promptly to phone calls, text messages, and in-person inquiries.
Serve as a liaison between residents, prospects, and the property management or leasing teams.
Resident Communication & Issue Resolution (30%)
Direct resident and prospect concerns to the appropriate department quickly and accurately.
Notify residents of unit showings and coordinate communications.
Support resident outreach initiatives and deliver timely notices or updates.
Administrative & Operational Support (15%)
Open and close the office daily according to procedures.
Handle incoming and outgoing mail and manage package distribution.
Process rent payments and assist with move-in/move-out logistics.
Prepare keys, parking passes, and other necessary documentation.
Support internal audits and maintain well-organized resident files.
Additional Responsibilities (20%)
Collaborate with team members to ensure seamless resident service.
Provide general office support and assist other departments as needed.
✅ What You'll Need
High school diploma or equivalent required; college degree preferred
Previous customer service or administrative experience strongly preferred (property management experience a plus)
Excellent communication and interpersonal skills
Strong attention to detail, organization, and follow-through
Ability to multitask and thrive in a dynamic environment
Proficiency with basic office software and phone systems
???? Pay & Perks
Competitive Pay (commensurate with experience)
Paid Time Off & Sick Days
Paid Holidays
Medical, Dental, Vision, Disability & Life Insurance
401(k) with Company Match
Profit Sharing
Employee Assistance Program
Employee Appreciation Events
Free Parking
Career Growth & Professional Development Opportunities
A friendly, collaborative environment where your contributions make a visible impact
???? Ready to Join the Team?
Be part of a company that values people, supports growth, and takes pride in the communities we serve.
???? Apply today to join one of Cincinnati's Top Workplaces!
M-F 8:30am-5:00pm Rotating Saturdays 10am-6:30pm
Front Desk Agent
Youngstown, OH
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Youngstown, OH
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Youngstown, OH
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
CLINIC FRONT DESK
Chardon, OH
Job DescriptionCLINIC FRONT DESK Full time employment Responsible for all check in and check out functions of medical front desk, scheduling appointments, answering patient questions, medical records management and pre-certifications. Position Responsibilities/Standards:General
Attend department, clinic, or company meetings as required
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members.
Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Attend required annual in-service programs.
Consistently demonstrate attention to detail in documentation, recording, and patient information.
Demonstrate knowledge and understanding of all company policies and procedures.
Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor
Specific Duties
Meet and greet patients promptly, in a professional and courteous manner.
Obtain patient information during office hours.
Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet,
Obtain copies of patients insurance cards, MCO identification cards
Verify patient insurance coverage is current and correct at each visit
Review patient label and chart contents for completeness and accuracy.
Accurately Scan insurance cards including front and back
Input patient information and register patient as needed.
Schedule appointments (new, follow-up, reschedule) per physician protocol.
Obtain referrals-check Carriers on line.
Schedule appointments to other specialists as needed.
Collect co-pays, co-insurance and self-pay amounts at the time of service.
Handle all calls in a professional manner and direct to the proper individual.
Run schedules
Communication with physicians and clinical support staff.
All messages must be addressed after the end of the day.
All patient information will be entered into the system by the end of the day.
Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.
Additional Duties
Travel to other locations as necessary.
Confirm and/or reschedule appointments when needed.
Filing as needed
Saturday rotation as needed
Additional duties as assigned by the manager.
Education/Experience Required:
Must be High School graduate or GED equivalent.
Must be friendly, courteous and have good communication skills when greeting patients.
Previous experience working in a busy clinic or physician office is preferred.
Physical Requirements:Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.
Front Desk Specialist
Franklin, OH
Centerpoint Health is a Federally Qualified Health Center. We are looking for a Front Desk Specialist in our Middletown and Franklin OH health centers. Job Duties: Serve as the preliminary “greeter” and contact for both walk-ins and callers. Answer general questions about the practice.
Complete front-office functions, including answering phones, patient check-in, confirmation of income, benefits, and insurance within the patient's Centerpoint Health electronic health record (EHR). Offer sliding fee discount if appropriate. Record and update contact information, completion of forms, collection of payments, and any other required functions to prepare patient for services. Notify staff of patient check-in to enable efficient patient flow.
Schedule and reschedule appointments as directed. Schedule appointments with Outreach & Enrollment for individuals interested in insurance enrollment. Complete follow-up calls and reminder calls for appointments.
Operate office machines and manage mail, faxes, and other incoming or outgoing communications. Record requests for records, labs and imaging, and monitor that practice has received them. Provide records to clinical staff for review. Follow up on data not received.
Communicate with clinical and administrative staff to address patient needs.
Perform data entry and assist with documentation as necessary. Complete other clerical duties, as well as special projects as assigned by the supervisor.
Other duties as assigned.
Certifications/Credentials:
Education: High school diploma or equivalent.
Experience: Minimum of one year of experience in administrative support in a health care setting. Experience in an outpatient setting and/or in community health preferred.
Additional Skills/Qualifications:
Outstanding interpersonal and customer service skills, working with diverse populations and a broad spectrum of staff and inquiries.
Ability to ensure patient confidentiality and compliance with HIPAA regulations.
Ability to multi-task. Assist with form completions, monitoring registries, providing screening tools and surveys; files, and records in a confidential, accurate, and timely manner.
Ability to handle patients with special needs, by accessing language lines, and TDD lines.
Possess basic mathematical skills.
Ability to transcribe, input, and record data without errors.
Proficient computer skills, including Microsoft Office. Electronic medical record experience preferred.
Bloodborne Pathogens Exposure: Category I
*This position is contingent upon a successful background check and drug test.
Centerpoint Health is an equal opportunity employer who values diversity and is committed to creating an inclusive environment for all employees.
Job Type: Full Time
Schedule:
· Monday to Friday
Ability to commute/relocate:
· Middletown and Franklin, OH: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Benefits:
Employee health insurance
Employee assistance program
Paid time off
Referral program
Retirement plan
Medical Receptionist - Concord Office (Full-Time)
New Concord, OH
Apex Skin is a rapidly growing skincare facility that empowers employees to deliver exceptional patient experiences. We are currently seeking a talented and motivated Medical Receptionist to join our team. This role is responsible for administrative and front-desk responsibilities, including maintaining patient records, managing patient interactions, and supporting clinical staff.
Ideal candidates demonstrate strong communication and problem-solving skills, the ability to collaborate effectively as part of a team, and excellent organization with a keen attention to detail.
This is a full-time, hourly position (40 hours per week). Candidates must have legal authorization to work in the United States.
Essential Functions
Answer incoming calls with professionalism, courtesy, and consistent phone etiquette.
Maintain knowledge of insurance plans, terminology, and verification processes.
Provide exceptional customer service while greeting, checking in, and assisting patients.
Assist Medical Assistants with patient-related phone calls and follow-up tasks.
Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction.
Maintain and update patient accounts, including personal and financial information.
Record and collect payments; process third-party claims; and follow revenue procedures accurately.
Ensure confidentiality and protection of all patient information.
Follow established policies and procedures and alert leadership to needed changes.
Maintain a clean, welcoming, and calming reception area to reduce patient anxiety.
Support team operations and contribute to collective goals.
Monitor office supply levels, anticipate needs, and place orders as required.
Keep reception and waiting areas cleaned, organized, and patient-ready.
Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists.
Enter insurance data with accuracy and without errors.
Call and document communication with patients who cancel or no-show.
Verify patient insurance coverage with accuracy.
Balance and close out collections at end of day.
Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Flexibility and adaptability
Strong customer service orientation
Excellent time management and organization skills
Attention to detail and accuracy
Professional demeanor and commitment to quality service
Knowledge of medical terminology and basic computer applications
Scheduling and word processing skills
Preferred Qualifications
BA/BS in a related field
2+ years of experience as a Medical Receptionist
1 year of experience in Dermatology
Certification as a Medical Receptionist (or working toward certification)
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 20 pounds occasionally (e.g., office supplies)
Frequent standing, walking, and movement within the office
Ability to speak clearly, hear callers, and interact with patients in person
Manual dexterity for typing, data entry, and handling office equipment
Work Environment
Medical office setting with regular interaction with patients, providers, and staff
Fast-paced environment requiring multitasking and attention to detail
Exposure to cleaning supplies, office equipment, and moderate noise levels
Must adhere to all health and safety policies, including infection control standards
Apex Skin provides a comprehensive benefits package, including:
Monday-Friday schedule (occasional Saturday mornings)
Paid Time Off & Paid Holidays
Medical, Dental, and Vision Insurance
Company-paid Life Insurance
Short-Term Disability
401(k)
Employee discounts on dermatology/aesthetic services
Travel, leisure, sporting event, concert, and movie ticket discounts
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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