How to hire a front end assistant

How to hire a front end assistant, step by step

Here's a step-by-step front end assistant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a front end assistant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new front end assistant
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The front end assistant hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A front end assistant's background is also an important factor in determining whether they'll be a good fit for the position. For example, front end assistants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of front end assistants and their corresponding salaries.

   Type of Front End Assistant	Description	Hourly rate
   Front End Assistant	Secretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.	$15-26
   Front End Cashier	A front end cashier is an employee who provides quality customer service such as scanning items and taking the final payments. Front end cashiers are responsible for greeting customers professionally and being friendly to everyone who enters the store... Show more	$7-17

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Groceries
   • Office Procedures
   • Sales Floor
   • Customer Complaints
   • Cash Control
   • Customer Inquiries
   • Cash Drawers
   • Windows
   • POS
   • Bank Deposits
   • Sales Associates
   • Computer System
   • WIC

   Check all skills

   Responsibilities:

   • Achieve traffic tracking and SEO with multiple satellite web sites.
   • Train and develop new associates on POS system.
   • Maintain cash register check ups, deposits, checks, WIC.
   • Help cashier perform at highest efficiency by assisting with groceries, cleaning cashier area, and helping with money orders.
   • Cash handling, boxing of groceries, membership sales, bakery assistant, gas station attendant, mopping, sweeping etc.
   • Team leadership, keeping up department numbers, merchandising, floor sets, and experience running day-to-day operations of the department.

3. Make a budget

   Including a salary range in your front end assistant job description is a great way to entice the best and brightest candidates. A front end assistant salary can vary based on several factors:

   • Location. For example, front end assistants' average salary in oklahoma is 45% less than in connecticut.
   • Seniority. Entry-level front end assistants earn 40% less than senior-level front end assistants.
   • Certifications. A front end assistant with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a front end assistant's salary.

   Average front end assistant salary

   $43,291yearly

   $20.81 hourly rate

   ---

   Entry-level front end assistant salary

   $33,000 yearly salary

   Updated December 15, 2025

4. Writing a front end assistant job description

   A front end assistant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a front end assistant job description:

   Front end assistant job description example

   If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!
   Fresh Thyme Rewards
   
   * Weekly pay
   
   * Scheduling flexibility
   
   * Paid parental leave
   
   * Care.com/back-up care assistance
   
   * Team member discount
   
   * Career growth opportunities
   
   .
   
   Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!
   
   .
   
   The Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, and safeguard company assets. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines.
   
   Essential Duties & Responsibilities
   
   * Ensures customers receive outstanding service through the checkout lanes
   * Greets customers entering store and responds promptly to customer needs.
   * Assists in overseeing the accurate and efficient operation of all cash registers.
   * Receives payment by cash, check, credit cards, gift cards, or automatic debits.
   * Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen.
   * Maintains clean and orderly checkout areas and makes sure no personal items are in the area.
   * Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.
   * Models exceptional, fast and friendly customer service
   * Reviews Customer Survey and customer feedback from previous day or week
   * Prepares, packages, stocks store and display merchandise appropriately
   * Price change compliance
   * Food safety compliance
   * Ordering of manual ordered items
   * Stock, rotate, and merchandise facing products according to department procedure
   * Ensure all inferior out of code products are not sold and removes from display
   * Ensures all products are accurately priced and sales prices are maintained and up to date
   * Provides consultation to customers when needed regarding consumer products
   * Execute ad set compliance including signage
   * Meet or exceed sales floor condition expectation in respective department
   * Promotes a safe work environment
   * Reliable and consistent attendance required
   * Proper usage of production planner and fresh dashboard
   * Other daily tasks as required
   
   Education and Experience
   
   * High school diploma or its equivalent required
   * 2-3 years of related retail experience
   * One year of management experience
   * Previous experience in a natural foods industry is a plus.
   
   Knowledge, Skills, and Abilities
   
   * Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
   * Demonstrated ability to resolve conflict and by addressing root cause issues
   * Demonstrated ability to manage multiple tasks
   * Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
   * Demonstrated ability to consult with customers on all areas pertaining to their department
   * Demonstrated ability to lead an organization that practices working safely at all times
   * Demonstrated ability to mentor team members in all areas of the organization including team members in hourly positions.
   * Successful completion of all required certifications
   * Serv Safe Certification
   
   Job Function Analysis
   
   Physical Demands
   
   * Sit Rarely 1-2 hours
   * Stand Continuously 1-8 hours
   * Walk Continuously 2-8 hours
   * Drive Frequently 2-4 hours
   * Balance Frequently 34-66%
   * Bend Occasionally 1-33%
   * Climb (2-6 ft) Occasionally 1-33%
   * Crawl Occasionally 1-33%
   * Crouch/Squat Occasionally 1-33%
   * Kneel Occasionally 1-33%
   * Reach (forward & overhead) Frequently 34-66%
   * Twist (45 degrees at waist) Occasionally 1-33%
   
   Lifting/Carrying
   
   * 0-10 lbs. Occasionally 1-33%
   * 11-25 lbs. Occasionally 1-33%
   * 26-50 lbs. Occasionally 1-33%
   * 51-100 lbs. Never 0%
   
   Repetitive Motion
   
   Right & Left Grasping Frequently 34-66%
   
   Fine Manipulation Occasionally 1-33%
   
   Pushing and Pulling Occasionally 1-33%
   
   Lower extremities Never 0%
   
   Environmental Conditions:
   
   Some extreme temperatures are possible. Some ventilation and exhaust fans.
   
   The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
   
   .

   Copy this example

   

5. Post your job

   To find the right front end assistant for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with front end assistants they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit front end assistants who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your front end assistant job on Zippia to find and recruit front end assistant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit front end assistants, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new front end assistant

   Once you've found the front end assistant candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new front end assistant. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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