Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsResume

Skills

EducationDemographicsJob DescriptionHow To HireBest CompaniesJob OutlookComparePart Time jobsEntry Level jobsFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Front end associate skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Sonya DiPalma Ph.D.
Front end associate example skills
Below we've compiled a list of the most critical front end associate skills. We ranked the top skills for front end associates based on the percentage of resumes they appeared on. For example, 20.2% of front end associate resumes contained customer service as a skill. Continue reading to find out what skills a front end associate needs to be successful in the workplace.

15 front end associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how front end associates use customer service:
  • Perform all tasks quickly and efficiently while delivering excellent customer service to every customer.
  • Worked in several positions including Cashier, Customer Service Representative, and Recovery Assistant.

2. Front End

Here's how front end associates use front end:
  • Assist with the loading and unloading of customers when necessary, Maintain front end of stores through trash and recycling removal.
  • Front end employee: greeted customers, bagged groceries, loaded groceries into our customers cars, and cleaned work space.

3. Kids

Here's how front end associates use kids:
  • Worked Front-End, Backroom, and Men's and Kids Coordinator positions in two year span.
  • Worked part time in afternoon and evenings when my wife was home to watch the our Pre-K Kids.

4. Cleanliness

Here's how front end associates use cleanliness:
  • Parcel Pick-up *Customer service/Stocking *Maintained cleanliness of building *load and unload inventory trucks.
  • Maintained cleanliness of warehouse and followed all safety procedures and company guidelines.

5. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how front end associates use customer transactions:
  • Operated a cash register and handled accurate customer transactions.
  • Operated cash register and accurately carried out customer transactions.

6. Groceries

Here's how front end associates use groceries:
  • Bagged groceries according to customer preference.
  • Bagged groceries according to similarity.

Choose from 10+ customizable front end associate resume templates

Build a professional front end associate resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your front end associate resume.

7. Service Desk

The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.

Here's how front end associates use service desk:
  • Cashiered and handled customer service desk interactions and transactions.
  • Gained experience working at customer service desk assisting customers with questions and concerns as well as answering phone calls.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how front end associates use pos:
  • Diagnosed internet connectivity issues with POS on communicating with other devices
  • Operated POS cash register and counted money in cash drawer to ensure balance at end of shift.

9. Customer Inquiries

Here's how front end associates use customer inquiries:
  • Resolve customer inquiries in a friendly and timely manner, and perform duties as needed of utility cart maintenance.
  • Answer customer inquiries regarding location of merchandise and contact appropriate sales associates for more in- depth product questions.

10. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how front end associates use stock shelves:
  • Receive and process payments-Assist customers by providing information and complaint resolution.-Stock shelves, stamp, tag and document received merchandise
  • Stock shelves and ensure the quality of the product and assist customers in this department (Produce Clerk).

11. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how front end associates use sales floor:
  • Return unwanted items to sales floor and return cooler and freezer items immediately to refrigeration to reduce shrink.
  • Created a positive shopping experience to the customer from the sales floor to the cash register.

12. Store Merchandise

Here's how front end associates use store merchandise:
  • Answered customer questions regarding store merchandise and department information.
  • Assist customers with finding store merchandise throughout Rite Aid and answer any questions they may have.

13. Kroger

Here's how front end associates use kroger:
  • Provided excellent service to Kroger customers and associates through a speedy, efficient and pleasant check out experience.
  • Attended seminars preformed by guest speakers to aid in the development of Money Services in the Kroger Company.

14. Customer Satisfaction

Here's how front end associates use customer satisfaction:
  • Received awards and salary increases as a result of exceptional job performance and customer satisfaction.
  • Completed transactions and assured customer satisfaction timely in accordance with the tasks assigned by management.

15. Customer Complaints

Here's how front end associates use customer complaints:
  • Resolve customer complaints by validating and addressing concerns.
  • Handled money, provided excellent customer service, resolved customer complaints, and maintained clean and orderly checkout areas.
top-skills

What skills help Front End Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all front end associates possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.
Do you want to know more?
Read more about what experts have to say about front end associate

List of front end associate skills to add to your resume

Front end associate skills

The most important skills for a front end associate resume and required skills for a front end associate to have include:

  • Customer Service
  • Front End
  • Kids
  • Cleanliness
  • Customer Transactions
  • Groceries
  • Service Desk
  • POS
  • Customer Inquiries
  • Stock Shelves
  • Sales Floor
  • Store Merchandise
  • Kroger
  • Customer Satisfaction
  • Customer Complaints
  • Stock Room
  • Loss Prevention
  • Product Knowledge
  • Customer Orders
  • Cash Drawers
  • Quality Customer Service
  • Customer Issues
  • Customer Assistance
  • Food Preparation
  • Sales Transactions
  • Customer Returns
  • Financial Transactions
  • WIC
  • Inventory Control
  • Grocery Store
  • Monetary Transactions
  • Store Policies
  • Cash Registers
  • Store Shelves
  • Cart Retrieval
  • Optical Price Scanners
  • Photo Lab
  • Costco
  • Automatic Debits
  • Credit Card Transactions
  • Grocery Bags
  • Identify Prices

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse sales jobs