How to hire a front end cashier

How to hire a front end cashier, step by step

Here's a step-by-step front end cashier hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a front end cashier job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new front end cashier
• Step 8: Go through the hiring process checklist

What does a front end cashier do?

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1. Identify your hiring needs

   Before you start hiring a front end cashier, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a front end cashier to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a front end cashier that fits the bill.

   The following list breaks down different types of front end cashiers and their corresponding salaries.

   Type of Front End Cashier	Description	Hourly rate
   Front End Cashier	Cashiers process payments from customers purchasing goods and services.	$7-17
   Courtesy Clerk	A courtesy clerk is responsible for assisting customers with their needs, especially helping customers with bagging and carrying their items. Courtesy clerks also maintain the cleanliness and orderliness of the whole area, ensuring that customers will have a safe and comfortable service experience... Show more	$11-15
   Cashier/Host	A cashier/host is responsible for facilitating the cash register processes and managing financial transactions. Cashier/hosts process reservations and online payments, respond to customers' inquiries and concerns, escalate high-level complaints, update customer's account information on the database, and perform various administrative and clerical tasks as needed... Show more	$7-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Good Communication
   • Cash Handling
   • Chrome
   • Customer Service
   • POS
   • Basic Math
   • Math
   • Work Ethic
   • Cleanliness
   • Service Desk
   • Groceries
   • Quality Customer Service
   • Sales Floor
   • Customer Orders

   Check all skills

   Responsibilities:

   • Work with equipment like fryers, slicers, ovens and make price tags for food & deli items.
   • Scan groceries and provide quality customer service.
   • Help with the kids corner at the store.
   • Help customers make sure they have a good experience with Kroger.
   • Maintain up-to-date knowledge of new products and new arrivals for upselling purposes.
   • Help customers who are parents with kids with stickers and balloons when possible.

   More front end cashier duties

3. Make a budget

   Including a salary range in the front end cashier job description is a good way to get more applicants. A front end cashier salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a front end cashier in Kentucky may be lower than in Massachusetts, and an entry-level engineer typically earns less than a senior-level front end cashier. Additionally, a front end cashier with lots of experience in the field may command a higher salary as a result.

   Average front end cashier salary

   $12.03hourly

   $25,026 yearly

   ---

   Entry-level front end cashier salary

   $16,000 yearly salary

   Updated December 14, 2025

   Average front end cashier salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$32,838	$16
   2	Connecticut	$29,724	$14
   3	Oregon	$28,711	$14
   4	Virginia	$28,689	$14
   5	Colorado	$27,026	$13
   6	Pennsylvania	$25,908	$12
   7	New Mexico	$24,931	$12
   8	Wisconsin	$24,605	$12
   9	Ohio	$24,563	$12
   10	Nevada	$24,175	$12
   11	Indiana	$24,065	$12
   12	Tennessee	$23,926	$12
   13	Montana	$23,552	$11
   14	Kansas	$23,534	$11
   15	Missouri	$23,394	$11
   16	Oklahoma	$23,111	$11
   17	Texas	$22,580	$11
   18	South Carolina	$22,394	$11
   19	Alabama	$21,325	$10
   20	Louisiana	$20,640	$10

   Average front end cashier salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	BP America Inc	$94,898	$45.62	1
   2	Fusion Technology	$37,216	$17.89
   3	Cenergy International Services	$35,547	$17.09
   4	Levi, Ray & Shoup	$34,756	$16.71
   5	Legends Hospitality	$33,286	$16.00
   6	Metropolitan Ministries	$33,224	$15.97
   7	St. Vincent de Paul	$32,848	$15.79	3
   8	TravelCenters of America	$31,955	$15.36	486
   9	Citizens Alliance	$31,478	$15.13
   10	Campbell Soup	$31,310	$15.05	2
   11	Link Technologies	$31,247	$15.02
   12	Bristol Farms	$31,047	$14.93	4
   13	Hannaford Supermarkets	$31,040	$14.92	227
   14	Price Chopper Supermarkets-Market 32	$30,964	$14.89
   15	PSEA	$30,962	$14.89	2
   16	Wegmans Food Markets	$30,848	$14.83	114
   17	Total Wine & More	$30,778	$14.80	70
   18	Kinney Drugs	$30,268	$14.55
   19	Office Depot	$30,165	$14.50	300
   20	Kelly Services	$30,069	$14.46	6

4. Writing a front end cashier job description

   A front end cashier job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a front end cashier job description:

   Front end cashier job description example

   The cashier provides assistance to customers while performing key tasks that keep the store running smoothly. A successful cashier is friendly to his/her fellow employees and customers, stays busy maintaining and improving the store, and provides assistance to customers and staff. The cashier is key to the company because he/she is face to face with customers and plays a key role in the customer's experience. The store clerk performs duties that are critical to daily operations of the store and overall efficiency.
   Essential Abilities, Process Behaviors and People Behaviors Planning Ahead: Think forward, anticipate issues and plan for contingencies. Attention to Detail: Check the detail for getting quality right. Following Procedures: Ensure that procedures and policies are followed correctly. Teamwork and Communication : Consult with others and encourage proactive communication within and across work groups with diverse personalities tactfully, maturely and with flexibility . Showing Responsibility: Build awareness of responsibility to the bigger team beyond immediate work tasks and colleagues. Effective communication , written and verbal, with team members and management. High energy level , comfortable performing multifaceted projects in conjunction with day­ to-day activities. Ability to work in a constant state of alertness and in a safe manner. Ability to be regular and predictable in attendance. Ability to work cooperatively with co-workers, managers, customers and the public. Good reasoning abilities and sound judgment. Ability to perform effectively and efficiently under sales and time pressures. Ability to follow directives and policies of the Company. Responsible to provide information to supervisors, co-workers, and subordinates by telephone , in written form, e-mail, or in person about how sales are proceeding. Realizes that he/she must establish and maintain interpersonal relationships and maintain them over a period of time in order to properly do the job function. Support departmental goals of safety, quality and cost reduction. Responsible for assisting customers during their time in our store in a way that makes them feel comfortable and makes them want to return. Responsible for charging customers for their purchases and giving back the correct amount of change. Responsible for preventing theft inside the store and at the gas pumps. Responsible for serving food to the customers. Responsible for keeping all areas of the store presentable and functioning at all times. Required to perform many janitorial duties that include and are not limited to cleaning the floors, cleaning the entire store, taking trash to the dumpster , and cleaning the parking lot and gas pump area. Responsible for monitoring and maintaining the gas pumps. Responsible for organizing and cleaning coolers and freezers. Responsible for providing customers with a safe and sanitary environment. Responsible for keeping the fountain drink syrup in the fountain drink machines. Responsible for stocking product on the shelves. Responsible for checking identification and properly selling alcohol and tobacco products. Responsible for being conscientious of profitability in all aspects of their job.
   Essential Technical Skills, Qualifications, Education And/Or Experience Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess strong organizational and administrative skills. Demonstrates accuracy and thoroughness and monitors own work to ensure high level of quality. Good working knowledge and ability to operate a variety of office equipment and systems. Organizational skills, computer skills Outgoing, helpful, responsible, productive personality
   Driver's license Education and Experience High School Education Must be 21+
   Essential Physical/Mental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   While performing the duties of this job, the employee is frequently required to read, understand , and apply written and spoken directions; write; count accurately; use basic math (addition and subtraction.) .
   Physical abilities include and are not limited to: Handling large amounts of weight Being able to stand for long periods of time Being able to perform physically exhausting activities constantly Kneeling and reaching to stock shelves Being able to work in extreme temperatures Being able to count large amounts of cash and change
   Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   The work environment is safety-sensitive. Large machinery, cutting tools, heavy objects, raw food, chemicals, and many other dangerous objects are part of the work environment. Employees must be in a constant state of alertness and possess the physical and mental ability to work in this environment safely. The safety of our employees and customers is our number one priority .
   
   REQUIREMENTS
   
   ABOUT THE COMPANY
   For over 150 years, bp has supplied the energy fueling America’s growth. Today, the core of our strategy is to meet the dual challenge of safely providing more energy with fewer emissions — and every part of our business is squarely focused on this mission.

   Copy this example

   

5. Post your job

   There are a few common ways to find front end cashiers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your front end cashier job on Zippia to find and attract quality front end cashier candidates.
   • Use niche websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Recruiting front end cashiers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new front end cashier

   Once you have selected a candidate for the front end cashier position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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