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Working As a Front End Clerk

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $27,000

    Average Salary

What Does A Front End Clerk Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Front End Clerk

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Top Skills for A Front End Clerk

  1. Stock Shelves
  2. New Merchandise
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Assist Clerks Price Checks Clean Organize Stock Shelves Display Product and any other tasks required or asked of me by managers.
  • Trained for store resets to allow new merchandise to be displayed.
  • Handled various payment forms including government aid customers provided and assisted other departments when needed while maintaining great customer service.
  • Cash out customers, bag groceries, collect carts, customer service desk duties, and sell lottery tickets.
  • Operate check stand equipment such as cash register, electronic payment system, self checkout terminal.

Front End Clerk Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,689 Front End Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Front End Clerk Resume

View Resume Examples

Front End Clerk Demographics

Gender

Male

44.5%

Female

44.5%

Unknown

11.0%
Ethnicity

White

63.1%

Hispanic or Latino

15.4%

Black or African American

12.0%

Asian

5.9%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

54.7%

French

12.8%

German

4.7%

Carrier

3.5%

Portuguese

3.5%

Mandarin

2.3%

Russian

2.3%

Arabic

2.3%

Swahili

1.2%

Khmer

1.2%

Bosnian

1.2%

Tigrinya

1.2%

Croatian

1.2%

Tagalog

1.2%

Serbian

1.2%

Italian

1.2%

Chinese

1.2%

Japanese

1.2%

Amharic

1.2%

Macedonian

1.2%
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Front End Clerk Education

Schools

University of Phoenix

12.5%

The Academy

6.8%

College of DuPage

6.3%

Georgia State University

5.7%

Hudson Valley Community College

4.7%

West Virginia University

4.7%

Florida State University

4.7%

University of Kentucky

4.7%

Eastern Kentucky University

4.7%

Morehead State University

4.7%

Northern Virginia Community College

4.7%

Mesa Community College - Boswell

4.2%

Illinois State University

4.2%

Ohio State University

4.2%

American InterContinental University

4.2%

California State University - Sacramento

4.2%

University of Massachusetts Amherst

4.2%

Syracuse University

3.6%

Strayer University

3.6%

Temple University

3.6%
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Majors

Business

21.4%

Criminal Justice

8.6%

Psychology

7.3%

Accounting

6.5%

General Studies

6.2%

Nursing

5.2%

Health Care Administration

5.2%

Medical Assisting Services

4.9%

Computer Science

4.4%

Communication

4.3%

Liberal Arts

3.3%

Graphic Design

3.3%

Biology

2.8%

Information Technology

2.7%

English

2.6%

Management

2.6%

Education

2.3%

History

2.2%

Marketing

2.2%

Political Science

2.1%
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Degrees

Bachelors

36.3%

Other

34.9%

Associate

16.7%

Certificate

5.5%

Masters

3.2%

Diploma

2.5%

License

0.6%

Doctorate

0.3%
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Top Front End Clerk Employers

Jobs From Top Front End Clerk Employers

Front End Clerk Videos

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Updated May 19, 2020