If you want to become a front-line supervisor of retail sales workers, then the role of a front-end manager might be a perfect option for you. Front-end managers administer all front-end company activities to optimize customer satisfaction and to ensure their organization runs smoothly.
A front-end manager may provide support to cashiers by monitoring cash flow and providing assistance in resolving customer queries. They may also analyze the performance of all front-end associates, floor employees, and vendors to ensure compliance with the operating policies of the department. Typically, they work full-time time schedules, but they may need to work overtime during busy retail hours.
This role requires a bachelor's degree in business management, retail management, human resources, or a related field. Most employers prefer individuals with previous work experience in a related field of management or sales. This position also requires excellent organizational skills and leadership skills. Additionally, advanced management and supervisory skills may help a front-end manager become the director or assistant director of their department.
There is more than meets the eye when it comes to being a front end manager. For example, did you know that they make an average of $64.74 an hour? That's $134,664 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many front end managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed leadership skills, management skills and time-management skills.
When it comes to the most important skills required to be a front end manager, we found that a lot of resumes listed 24.7% of front end managers included customer service, while 9.7% of resumes included communication, and 8.4% of resumes included store management. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the front end manager job title. But what industry to start with? Most front end managers actually find jobs in the retail and hospitality industries.
If you're interested in becoming a front end manager, one of the first things to consider is how much education you need. We've determined that 30.0% of front end managers have a bachelor's degree. In terms of higher education levels, we found that 2.7% of front end managers have master's degrees. Even though some front end managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a front end manager. When we researched the most common majors for a front end manager, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on front end manager resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a front end manager. In fact, many front end manager jobs require experience in a role such as cashier. Meanwhile, many front end managers also have previous career experience in roles such as assistant manager or customer service representative.