Junior Client Relationship Specialist
Columbus, OH
Department: EXECUTIVE HEALTH Division: Corporate Job Status: Full-Time Work Shift: 8:00 AM - 5:00 PM Days Worked: Mon., Tue., Wed., Thu., Fri. Hour Per Week: 40Job DescriptionOPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.
We are looking for a positive and energetic Jr. Client Relationship Specialist with a dedicated sense of responsibility to join the EmployerCARE team. The primary responsibility of this role is supporting the Client Relationship Specialist's efforts to ensure that client needs are understood and satisfied, while learning the role from the ground up. This position offers the opportunity to develop your ability to build and manage client relationships, lead multiyear strategic planning, and maintain a proactive approach with managing the day-to-day compliance and workflow of the client business. Ideal candidates must be team players, have excellent verbal and written communication skills and excel at customer service, internal and external.Requirements:
Excellent written and verbal communication skills.
Ability to obtain appropriate licensing, including Ohio Health and Life.
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines
Proficiency in MS Word, MS Excel, and MS PowerPoint
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Strong organizational skills with the ability to multi-task
Skilled at collaborating with internal departments to facilitate client need fulfillment.
Great critical thinking skills and the ability to collect and analyze data to learn more about consumer behavior.
Attention to detail and skilled at keeping accurate records and account notes.
Maintain updated knowledge of company products and services.
Commitment to acting as a client advocate with a focus on improving the buyer experience.
Compensation:
The target salary is $40,000 - 50,000
OPOC.us offers a competitive wage and benefits package, as well as an opportunity for commission and growth for driven individuals.
Benefits:
401K with company matching.
Medical insurance
Dental insurance
Vision insurance
Company paid life insurance.
8 paid holidays plus generous paid time off.
Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program.
Onsite gym and health coaching
And most of all, the opportunity to grow and develop in a supportive and positive work environment!
OUR GROWTH OPPORTUNITIES:At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!
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Customer Service Specialist
Columbus, OH
Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
What You'll Do:
* Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
* What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.
Bonus Points:
* Bilingual/Multilingual
* Customer Service experience
* Cash-handling experience
What we can offer you:
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 17 days paid time off, 11 paid holidays and bereavement leave
* Education assistance program
* Paid parental bonding leave
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
* National and local discounts on everything from computers and vacations to phones and retail shopping
* Free checking account, checks and discounted bank services
This position will be located at:
4476 North High Street
Columbus, Ohio, 43214
United States
About Us:
Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
Front End with PHP------------Need GC and USC
Columbus, OH
USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.
Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.
Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.
USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.
Front End/WordPress/PHP
Duration - 6 months
Location - Columbus, OH
Need GC and USC
**MUST HAVE = WordPress, PHP, JavaScript, HTML, CSS
Soft Skills - This is like a Google-esque environment. Therefore I need a someone with strong and clear communication skills and has an outgoing personality.
Top Three Skills:
Front End - HMTL, CSS, JavaScript
Use web technologies to create web pages for new Webservices application and to "describe" presentation as well as the visual style of the site.
WordPress - Open source tool to create website and Content Management System (CMS)
PHP - Knowledge of back end development using this language
Job Description:
Responsibilities will include translation of the UI/UX designs/wireframes to actual code that will produce visual elements of various projects. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how projects look as well as how they work.
Additional Information
If you are interested please share your resume to preethib@usmsystems(dot)com or can directly call me on ************
Retention Specialist
Columbus, OH
Retention Specialist - Outbound Phone Sales
A fast-growing B2C healthcare services company is seeking a competitive Retention Specialist who enjoys high-volume outbound calling, building rapport with existing customers, and driving subscription renewals. In this role, you will speak directly with current and former customers, reinforce the value of their health program, overcome objections, and secure renewals. Experience supporting or retaining customers in a healthcare environment is strongly preferred.
If you thrive on phone-based relationship building, work well with targets, and enjoy helping customers stay committed to their care, this is a strong next step in your career.
Apply now to join a team where your impact directly strengthens customer outcomes and long-term engagement.
Customer Experience Specialist I
Columbus, OH
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Operate in a call center environment as a customer success advocate.
- Answer high-volume, inbound calls or texts from current customers promptly.
- Perform routine data entry and validation tasks.
- Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties.
- Interact with multiple departments to expedite processing and/or issue resolution.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Mortgage and/or financial services call center experience is a plus.
- Bilingual Spanish is a plus.
- General understanding of applicable Federal, State, and Local Mortgage Regulations a plus.
Skills and Job-Specific Competencies:
- Capable communicator (written and oral).
- Strong negotiation skills with the ability to effectively resolve problems.
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.).
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141855
### Place of Work
On-site
### Requisition ID
141855
### Application Email
****************************
Easy ApplyPart-Time Customer Experience Specialist (Leasing/Customer Service)
Columbus, OH
Job Description
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today!
In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours.
Saturday and Sunday shifts required, with potential weeknight shifts required as well. Offering up to 25 hours per week.
As a Customer Experience Specialist you:
Put your upbeat attitude, communication skills, and creativity into action.
Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
Answer all phone calls to the property and take detailed notes and information.
Ensure apartments are ready to show daily and for upcoming move-ins.
Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
Assist in planning community events and social media marketing.
Organize package room daily as packages are delivered.
Maintain community-related communications and vendor relationships.
Begin to kick start your career with room to grow into future management positions.
Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
Customer Relations Specialist
Columbus, OH
If You're Great at Helping People, We've Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we'll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control.
As an Orkin Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers count on every day. You'll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected.
Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you'll have everything you need to provide top-tier service with confidence.
You'll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin's industry-leading tools, supportive team culture, and commitment to excellence, you'll have the foundation for success and a company that's invested in your future.
Why Orkin?
You'll have more than a job; you'll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you'll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant.
We are driven by a shared mission and grounded in values that define everything we do:
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
With a reputation built over more than a century and a team-first culture, you'll feel supported from day one with the freedom and tools to succeed.
Ready to start a career with staying power? Apply now!
Responsibilities
What You'll Be Doing
* Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed, and recommend alternative routes when appropriate.
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs.
* Monitor, update, and maintain the customer database with accurate customer information, including call details, disposition of calls, payments, and other results .
* Reschedule unserved accounts within 24 hours.
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customers' privacy and other proprietary information
What's In It for You?
* Competitive Earnings Starting at $18- $20 per hour (based on experience), plus commissions.
* Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service.
* Industry-leading, quality, and comprehensive training program.
* Benefits That Go Beyond:
* Medical, Dental, Vision & Life Insurance
* 401(k) with company match
* Paid vacation, sick leave, and holidays
* Employee Stock Purchase Plan
* Career Growth Opportunities - We promote from within and invest in your future.
Qualifications
You'd Be a Great Fit If You:
* Love helping people and creating positive customer experiences
* Are a strong communicator who enjoys solving problems.
* Have previous Customer Service or Administrative experience (preferred)
* Stay organized, detail-oriented, and calm under pressure.
* Are confident using computers, scheduling systems, and multitasking throughout the day.
* Thrive in a team environment and take pride in providing exceptional support.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation:
* You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
You'd Be a Great Fit If You:
* Love helping people and creating positive customer experiences
* Are a strong communicator who enjoys solving problems.
* Have previous Customer Service or Administrative experience (preferred)
* Stay organized, detail-oriented, and calm under pressure.
* Are confident using computers, scheduling systems, and multitasking throughout the day.
* Thrive in a team environment and take pride in providing exceptional support.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation:
* You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
What You'll Be Doing
* Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed, and recommend alternative routes when appropriate.
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs.
* Monitor, update, and maintain the customer database with accurate customer information, including call details, disposition of calls, payments, and other results .
* Reschedule unserved accounts within 24 hours.
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customers' privacy and other proprietary information
What's In It for You?
* Competitive Earnings Starting at $18- $20 per hour (based on experience), plus commissions.
* Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service.
* Industry-leading, quality, and comprehensive training program.
* Benefits That Go Beyond:
* Medical, Dental, Vision & Life Insurance
* 401(k) with company match
* Paid vacation, sick leave, and holidays
* Employee Stock Purchase Plan
* Career Growth Opportunities - We promote from within and invest in your future.
Associate Manager. Client Relations Specialist
Dublin, OH
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Associate Manager Client Relations Specialist
Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid
Why You Will Love It Here!
* Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
* Your Future: 401k Matching Program, Professional Development Reimbursement
* Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
* Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
* Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
* Training: Hands-On, Team-Customized, including SS&C University
* Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
* Establish & lead collaborative relationships between customers and the SS&C organization
* Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings
* Educate customers on implementing our products and services
* Analyze, anticipate, and identify customer needs and recommend innovative solutions
* Complete system change requests
* Research and resolve any system issues reported by customers
* Leverage extensive in-house training programs for industry knowledge and product expertise
* Mentor & lead less experienced associates
* Establish work priorities, plan projects, and ensure timelines are met
* Prepare status reports for customers
* Coordinate face-to-face meetings with customers onsite and at their location
* Ensure contractual obligations are achieved
* Assist with budgeting, billing, and contract administration
* Assist in onboarding new customers as they transition to SS&C's industry leading solutions
What You Will Bring:
* Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency.
* Excellent written and verbal communication skills
* Strong project management skills
* Problem solving and numerical reasoning skills; ability to analyze data and take action
* Career oriented, highly motivated, and self-starting individual
* Ability to work in a fast paced, team environment
* Efficient time management with strong organizational skills
* Ability to quickly learn and adapt to new systems, processes, plans, and programs
* Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations
* Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: ************************
Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.
The expected base salary for the position in MA is between $65,000 USD to $115,000 USD.
The expected base salary for the position in IL is between $80,000 USD to $125,000 USD.
In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options.
Applications will be accepted on an ongoing basis until the position is filled.
#LI-RS1
#LI-HYBRID
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.
Colorado: Salary range for the position: $55,000 USD to $120,000 USD.
Auto-ApplyCAT III Linguist Services Specialist (English-Ukrainian)
Columbus, OH
Hi there!
Are you ready to take on a mission-critical role where your language skills and adaptability will make a real impact? We're seeking CAT III English-Ukrainian Linguist Services Specialists to support the Canadian Armed Forces (CAF) on Operation UNIFIER. If you're fluent in English and Ukrainian, thrive in high-pressure environments, and are prepared to work in dynamic and sometimes hazardous locations, this is the opportunity for you.
You're a language bridge in action-packed environments. Fluent in both English and Ukrainian, you bring clarity to complex conversations, whether in the field or during formal engagements.
You thrive in high-stakes, unpredictable settings. The thought of supporting military operations in conflict or near-conflict zones excites you. You understand that your work directly supports critical missions, even in adverse and challenging conditions.
You're ready to travel and adapt on the fly. You are prepared to move as required, with little notice, and fully equipped to operate effectively in new environments.
What You'll Do
As a Linguist Services Specialist, your work will directly support CAF operations, involving:
On-the-ground interpretation in conflict environments: Facilitate real-time communication between CAF personnel and their Ukrainian counterparts during field training, operational briefings, and mission-critical activities. You'll often be outdoors, exposed to the elements, and in environments where safety protocols are paramount.
Document translation: Translate critical materials, such as military orders, training manuals, and sensitive legal or medical documents, ensuring accuracy under tight deadlines.
Travel extensively: You'll be expected to move between CAF tasking areas in Ukraine and Poland. Be ready for rapid deployments, often with short notice, as operational needs evolve.
Cultural liaison: Serve as a bridge for cultural understanding, helping CAF members navigate the complexities of working with local communities and military partners.
Adapt to conflict areas and field conditions: This role may place you in active or near areas of conflict. You'll need to be comfortable working alongside armed forces, potentially in austere or high-risk locations.
Key Requirements
Fluency in English and Ukrainian (spoken and written).
Resilience in high-stress environments: Willingness to work in active field settings, including conflict areas and firing ranges.
Ability to travel extensively within mission areas: Must be prepared for frequent deployments and flexible travel schedules.
Technical skills: Proficient in Microsoft Word, PowerPoint, and Excel for written translations and document preparation.
Military or government experience: Previous experience in linguistics for military operations is highly desirable.
Active Secret Clearance
Preferred Qualifications
Formal language certifications or degrees in linguistics or language studies.
Familiarity with military protocols and terminology.
Experience working in or near conflict areas or with military units in high-stress environments.
Active Top Secret Clearance
BenefitsCompensation and Benefits
Competitive compensation
Matching 401k
Premium healthcare, life insurance
Training and professional development
DBA coverage and more
Generous leave and paid vacation
Transactions Specialist I - Plastics Warehouse Team
Westerville, OH
Description Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I within JPMorganChase, you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorganChase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Operate required department machinery efficiently to process retail and credit card transactions.
Validate and ensure the quality of daily materials and outputs, reconciling input vs. output data utilizing basic math.
Generate turnover reports and prepare truck manifests to support smooth operations and timely deliveries.
Collaborate with team members to enhance operational efficiency and adapt to changes in work environment and procedures.
Maintain a clean and organized work area while prioritizing tasks based on client Service Level Agreements.
Required qualifications, capabilities, and skills
Ability to lift and transport heavy materials (40-70 lbs) and manage 200 lb supplies using industrial carts.
Initial proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols.
Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology.
Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis.
Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery.
Actively participates in maintaining a clean and organized departmental work area to support operational efficiency.
Auto-Apply407CSS - Customer Service Specialist
Columbus, OH
Our Company's Story:
Founded in St. Petersburg, Florida in 1978, we are celebrating 45 years of leadership and innovation in the sheet metal and aluminum rainware manufacturing and contractor direct industry. Spectra Gutter Systems moved to Atlanta in 1992 and transformed our manufacturing and distribution organization from a small regional supplier into what we now enjoy as a dominant market present in the premier manufacturing and distribution of painted gutter rainware products in North America.
Spectra Gutter Systems has over 35 manufacturing and distribution facilities nationwide to service customer needs and raise the profitability of our partners' businesses.
Our Core Values:
Stewardship
Integrity
People-Centric
Innovation
Servantship
Your Seven Pillars for Success:
Safety: Our unwavering mission is to prioritize the safety and well-being of our employees, customers, and the communities we serve. We are committed to fostering a culture of vigilance, continuous improvement, and shared responsibility to safety. Via robust safety practices, education, and innovation, we strive to create environments where everyone can thrive without compromising safety.
Quality Assurance: It is our desire to uphold the highest standards of quality in all aspects of our business. We are committed to providing products/services that exceed expectations, promote continuous improvement, and ensure the satisfaction and trust of our people and customers alike. Through innovation, rigorous testing, and a relentless pursuit of excellence, we aim to be synonymous with unparalleled quality in every fiber of our operations.
Inventory: Our mission is to achieve seamless inventory management that optimizes efficiency and exceeds expectations. We are dedicated to maintaining precise control over stock, employing innovative technologies, and implementing strategic practices to ensure timely delivery, reduce waste, and enhance overall operational excellence. Our commitment is to meet customer demands with accuracy and reliability, positioning us as the leader in effective inventory solutions within our industry.
Customer Service Experience and Customer Business Growth: Our commitment is to build lasting relationships with our customers, by placing them at the heart of everything we do. We are dedicated to creating an unparalleled customer service experience through attentive, personalized, and timely support. Through a culture of empathy, proactive communication, and relentlessness to always improve, we strive to exceed customer expectations with each interaction.
Meeting Location-based Goals: Our success is measured by the fulfillment of our goals and the enduring impact we create in the realms of our vision and mission. Through a combination of dedication, collaboration, adaptability, strategic planning, and a relentless pursuit of excellence, we aim to not only meet but exceed our objectives.
Personnel Management: Our mission is to empower and inspire our teams. We strive to do this by attracting, developing, and retaining top talent through fostering a culture of respect, professional growth, and inclusivity. Via strategic leadership, transparent communication, and ongoing support/development, our goal is to create an environment where every individual can thrive and contribute their best to the success of our collective endeavors.
Financials: Our financial goal is to ensure sustainable growth and prosperity within our organization. This is achieved through sound fiscal management, transparency of reporting, and strategic investments. Through prudent financial planning, risk mitigation, and continuous optimization, we will continue to meet our financial objectives and secure the long-term financial health of the organization.
________________________________________
Summary:
As a Customer Service Specialist, your main responsibility is to provide excellent customer service and support to customers. You will be the main point of contact, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction. This involves actively listening to customers, understanding their needs, and providing appropriate solutions or assistance in a timely and professional manner. You will also troubleshoot and resolve customer complaints, develop a strong understanding of the company's products or services, and assist with order processing. Additionally, maintaining a positive attitude, accurately documenting customer interactions, and continuously seeking process improvements are important aspects of the role. By delivering exceptional customer service and contributing to customer satisfaction, you play a vital role in building customer relationships and upholding the company's reputation.
Furthermore, you may be responsible for ensuring that our customers are buying the full product mix, identifying and landing new business, and also maintaining current business. By demonstrating exceptional customer service and building rapport with customers, you help ensure their continued business and foster long-term relationships.
Overall, as a Customer Service Specialist, your responsibilities may extend beyond customer support, encompassing up-selling, bringing on new customers, and maintaining current business. By actively seeking opportunities to generate additional sales and focusing on customer retention, you contribute to the company's growth and success.
Employee Engagement Specialist
Dublin, OH
Employee Engagement Coordinator A Great Opportunity / Full Time Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through our Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services.
Responsibilities may include:
Create and lead initiatives that connect, engage and inspire employees across the company
Drive programs that direct impact employee retention and increase employee satisfaction and commitment
Oversee and manage employee recognition programs that celebrate and recognize employee contributions
Work closely with company leadership to ensure the company mission, vision and values are modeled throughout the organization
Lead our employee engagement survey process, including analyzing employee feedback to identify areas for improvement and to develop strategic initiatives
Create employee focus groups and town hall style sessions to gather and act on employee feedback to improve company culture, employee engagement, and positively impact employee retention and business outcomes
Lead and participate in committees that are meant to enhance employee engagement, company culture and communication
Collaborate with leadership to enhance culture companywide
Manage relationship with vendor(s) to support and drive employee engagement and communication
Requirements for this position include:
Degree in Human Resources, Business or related field preferred.
Experience in managing employee engagement initiatives preferred.
Excellent decision-making, time management, and communication skills.
What ViaQuest can offer you:
Paid training.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
Employee discount program.
Earn up to 13 days of paid-time off within your first year of employment.
Employee referral bonus program.
About ViaQuest
To learn more about ViaQuest visit: **********************
From Our Employees To You
**********************************************************
Would you like to refer someone else to this job and earn a bonus?
Participate in our referral program!
**************************************************************
Do you have questions? Contact us at:
***********************
Easy ApplyMelting Pot Hospitality Specialist
Columbus, OH
We are looking for energetic and dependable individuals to add to our team. A great attitude and being team-oriented are a must. We are a premier fondue restaurant. Our mission is to provide the Perfect Night Out to our guests and a positive work environment for our team members. We offer a warm, friendly, and positive environment that promotes teamwork. We offer highly competitive hourly pay, meal benefits, and opportunity to grow. Our hours of operation are family and student-friendly. We close at 9 pm every day except Friday and Saturday, which is 10 pm. We are looking for both full and part-time. The Melting Pot is a great supplemental income job for those with day jobs or school.
*Must have weekend availability. Must be available a minimum of 3 shifts per week.
SUMMARY:
The
Host / Concierge
is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience. He/she must be a positive, consistent hospitality-oriented role model to other staff and guests.
RESPONSIBILITIES:
Promote and maintain positive guest relations.
Adhere to and maintain company policies and standards.
Open doors and greet guests entering and exiting the restaurant.
Establish professional, hospitable rapport with each guest you serve.
Comply with local alcoholic beverage laws.
Comply with appearance and grooming standards.
Be aware of the cost of supplies and proper handling procedures.
Always exceed guests' expectations, making their evening extra special.
Perform opening, running, and closing side work assignments.
Always perform as a team member.
Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.
Culinary & Hospitality Specialist PRN
Columbus, OH
Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role:
This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy
Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well
We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed
The Culinary and Hospitality Specialist Essential Duties Are:
Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff.
Qualifications:
General education degree (GED) or High school diploma preferred.
Related experience and/or training in preparing and cooking food.
Active ServSafe certification preferred
Computer skills sufficient to properly communicate and document daily tasks.
Benefits & Perks: your health and happiness matters! We offer:
Competitive Pay (we actually mean it!)
Competitive Health, Dental, and Vision Insurance
Short- & Long-Term Disability
Life Insurance
Paid Time Off
Matching Retirement Plans
Tuition Reimbursement
Scrubs provided
Organizational preceptor to assist with orientation and ongoing education
Educational programs geared toward career advancement
Career growth
And much, much, more!
Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other!
As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton.
Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
Transactions Specialist I - Plastics Warehouse
Westerville, OH
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
Validate daily material quality and output quality
Reconcile Input vs. Output utilizing basic math
Create manifest and production turn over reports
Required qualifications, capabilities, and skills
Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
Meet and maintain Quality and Productivity standards
Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
Prioritize assigned work daily based on client Service Level Agreements
Participate and maintain departmental work area maintenance
Basic computer skills and document preparation
Comfortable cross training and learning multiple department responsibilities
Work Schedule: 2nd Shift Monday - Friday 1:30pm - 10:00pm
Auto-ApplyCharter & Fulfillment Solutions Specialist
Columbus, OH
About EJM EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity-principles that we deliver on daily for our customers and employees.
Purpose of Position
The CFS Associate role will primarily be focused on quoting and booking retail charter trips, building client relationships, and providing exceptional service. This role will also assist with supporting other areas of the business by sourcing the EJM Managed fleet, scheduling of float aircraft and partnering with authorized operators.
Tasks and Responsibilities
* Build relationships with internal and external customers.
* Provide quotes to retail customers and seek Owner approvals for requested trips.
* Finalize and approve all charter invoices.
* Assist and facilitate aircraft recoveries.
* Participate and attend monthly meetings.
Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position.
Education
High School
Years of Experience
0-2 years of experience
Core Competencies
Attitude
Communication & Listening Skills
Delivers an Exceptional Service Experience
Ensures the Safe Operation of Flight
Initiative
Interest in Company & Position
Knowledge of Specific Job Skills
Leads Flight Department Success
Maintains Proficiency and Compliance
Related Education or Training
Related Job Experience
Knowledge, Skills, Abilities and Other (KSAOs)
* Ability to multitask and work under fast paced conditions.
* Genuinely enjoys working with customers and can establish good relationships.
* Work well as part of a team and with other departments and teams
* Organizational skills and very detail oriented.
* Possess effective communication and computer skills.
* Flexible - willingness to cover different shifts and work extra hours when needed.
How EJM Supports You
At EJM, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination.
To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including:
* Competitive pay
* Medical, dental, and vision insurance, available with no monthly premiums
* 401(k) plan, with 66% of every dollar you contribute matched by EJM
* Health savings account (HSA)
* Flexible spending accounts (FSA)
* Prescription drug benefit plan
* Life insurance and AD&D benefits
* Company-paid short-term disability
* Long-term disability
* Legal plan
* Pet Insurance
* Paid Time Off
Executive Jet Management is an equal opportunity employer.
To ensure a safe environment, we conduct pre-employment drug screening and background checks.
Nearest Major Market: Columbus
CS Specialist I - Customer Service Center
Columbus, OH
works an alternate schedule
Schedule is 11am to 8pm, Thursday through Monday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day)
Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels.
Essential Function:
Banking is a highly regulated industry and will be expected to acquire and maintain a proficiency in the Bank's policies and procedures and adhere to all laws, rules and regulations that are applicable to conduct and the work being performed. All assigned training is expected to be completed timely.
Essential Duties and Responsibilities include the following:
Personally, models the standards of the Bank's Mission, Vision, and Pledge.
Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently.
De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt.
Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Completes customer transactions and corrects account information by engaging correct business partners.
Identifies and resolves customer issues and complaints promptly and accurately.
Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure.
Attends a monthly departmental meeting.
Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction.
Maintains knowledge of deposit, loan, digital banking services and other banking products.
Accepts other assigned job duties and or responsibilities with or without prior notice.
Qualifications:
To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical Requirements:
Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment.
Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems.
Ability to type with speed and accuracy.
Ability to operate standard office equipment, including phones, computer and peripherals.
Other Skills and Abilities:
Demonstrates strong time management skills.
Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up.
Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected.
Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed.
Ability to work outside of normal banking hours.
Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude.
Adapt quickly to change and learn readily in a remote environment.
Willingness to provide a level of service which will clearly differentiate us from our competitors.
Ability to build and retain customer relationships against competition.
Accepts ownership of the customer request and follows it through to resolution.
Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution.
Demonstrates effective communication skills, showing empathy and active listening skills
Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette.
Collaborates with co-workers and employees.
Maintains confidentiality.
Physical Demands:
This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Client Services Specialist
Lockbourne, OH
Job Description
Client Services Specialist
Logistics
$22.00 per hour
Friday-Sunday; 5:00pm-5:00am
Lockbourne, Ohio (onsite)
Temp to Hire
Why You'll Love This Job:
After being hired on, the following benefits are offered:
Medical, dental, and vision insurance
401k and PTO
Work for one of the fast-growing logistics providers in the 3PL industry; (over 120 locations across 30 countries)
What You'll Do:
Responds to orders, general client inquiries, invoice questions and client complaints
Support 50 clients and 8-10 job sites
Communicate with leadership teams of clients and internal
Resolves issues with orders, delivery dates or service
Label packages and ensure packaging is correct
Pulling if reports and comparing/tracking data
Utilize Microsoft Excel and Smartsheet
Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution
What We're Looking For:
Must be comfortable with learning quickly
Strong writing skills and email communication
Must have great attention to detail
Learn all warehouse functions
Knowledgeable with Microsoft Outlook - Dynamic Rules, Teams, and Excel
Functions, X-Look Ups, =SUM
Client service skills, quality focused and the ability to multitask
Familiarity with ChatGPT and Copilot
Freight forwarding knowledge
Strong conflict resolution skills
Apply Today!
Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
#ZR
Guest Experience Specialist
Columbus, OH
We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day!
A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game.
HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM
● Embodying our mission, vision, and values during every shift
● Using TEG's Party Host Practices
Prepare the party venue
Connect with guests
Keep the energy high
Customize the experience
Make sure everyone leaves happy
● Using TEG's Hospitality Habits
Courtesy
Cleanliness
Communication
● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:
Checking in guests
Coordinating game start times with Team Leader
Answering the phone
Accurately booking reservations
● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests
● Making groups of 2-50 feel welcome, cared for, and excited for their game
● Using TEG's Steps for Creating TEG Fans
Extend the invite
Keep the party going
Encourage party favors
● Immediately and graciously resolving service failures
REQUIREMENTS
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Ability to stand for long periods of time (about 75-80% of your shift).
● Align with TEG's Uniform Standards.
KNOWLEDGE, SKILLS, & ABILITIES
● Genuine love for serving others
● Flexible, humble, and teachable
● Ability to function both creatively and administratively
● Basic computer abilities
● Exceptional listening skills
● High capacity for creative problem solving
● Energetic, friendly, and patient
● Clear and articulate communicator
BENEFITS FOR FULL TIME TEAM MEMBERS
* 401(k)
* 401(k) matching
* Health Insurance
* Employee discount
* Vision insurance
* Dental insurance
* Flexible spending account
* Life insurance
* Flexible schedule
Installer Service Specialist
Heath, OH
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.