Front end specialist job description

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Build and release reliable software systems at scale. By partnering with enterprise-wide teams, develop and maintain full stack solutions that fit business needs. Design elegant solutions and strategize the future state of our larger technical ecosystem. Advocate for best practices, solve complex problems and guide project teams on the implementation of solutions from inception to delivery to product teams. Incubate new opportunities in partnership with business groups and partners. Embrace learning and be a mentor. Collaborate with designers and domain specialists across the business to apply state of the art technologies and architecture patterns to challenging business problems. Lead multiple rapid solution prototyping squads focused on the incubation and validation of concept proposals. Contribute to standards bodies, open-source communities and research partnerships with business partners and/or leading-edge Universities.

Responsibilities

• Contribute to project ideation and design to understand needs, propose features, create early prototypes and transform them into exciting experiences. Design, development and iterate on a solution for a specific innovative business objective (concept proposal). Develop front-end and backend components with a focus on user experience and microservices-based architecture. Leverage best-practice knowledge, reference architectures, and patterns from prior projects to promote re-use across the innovation Lab. Ensures Minimal Viable Prototypes/Pilots/Products can be taken through the necessary steps to become scalable, supportable managed solutions. Develop and present detailed technical demonstrations to C-level sponsors and project stakeholders.
• Uses holistic knowledge open-source tools for improved consistency and developer time to value. Bring a deep understanding of the full technology stack, working with emerging and traditional technologies, adjusting between the art of the possible and the requirements to adhere to corporate privacy, risk and security protection guidelines.
• Write high-quality code with best practices and design patterns in mind. Have fun brainstorming and collaborating in team that is excited to answer your questions and share their wisdom with you. We expect you to do the same.
• Innovates on and advocates for best practices and improved processes within the team and with internal partners; stays up to date with technology trends and innovations; mentors team members. Propose innovative tools, frameworks, automations and processes where appropriate. Be a champion of architecture decision records (ADRs) within your squad, and across the organization
• Architect, develop, and maintain tools to improve the scale and efficiency of the Lab. Continuously refine our DevOps, SecDevOps and CI/CD pipeline tools. Creates and maintains devops processes, application infrastructure, and utilizes cloud services (including database systems and models).
• Researches new technology opportunities and how they can be used to add technical capabilities at Discover Drives strategic technology decisions based on collaboration with a board field of experts outside of Discover. Contributes to the external image of Discover Technology as a desired workplace to learn technology best practices.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelors – Computer Science or related
• 8+ Years – Information Technology, (Software) Engineering, or related
• Internal applicants only: technical proficiency rating of expert on the Dreyfus engineering scale

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What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Determine root cause of disputes and report process deficiencies and needed improvements; thus, driving resolution and reducing out of period corrections
• Create processes and make recommendations to prevent future billing discrepancies
• Audit customer accounts to ensure proper assignment in the Customer Information System platform based on specific customer requirements
• Analyze invoices for billing accuracy
• Ensure compliance with SOX audit requirements
• Perform analytical thinking to audit pros that are unrated (XCWZ Manual queue) and billed using our default rating tariff
• Review customer pricing agreements and XPO's internal tariff for accuracy
• Process corrections using the correct Description and Category
• Prepare and submit coding requests
• Make phone calls to internal and external customers to ensure accurate billing on unrated pros
• Partner with internal stakeholders to ensure that accounts are set up accurately
• Perform other duties or ad hoc assignments as needed

What you need to succeed at XPO:

At a minimum, you'll need:

• 1 year of experience in accounting, invoicing or freight audit with experience in OTC, accounts receivable or accounts payable
• Excellent time management skills with a proven ability to meet deadlines
• Critical thinking and problem-solving abilities
• Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner

It'd be great if you also have:

• Bachelor's degree or equivalent related work or military experience
• Experience researching data and root cause analysis for discrepancies
• Prior experience in freight transportation or logistics environment
• Proficient computer skills with emphasis on Advanced Microsoft Excel, Microsoft Office
• Demonstrated ability to follow up, multitask, and prioritize
• Ability to work independently and as a team with shared responsibilities
• Previous experience evaluating customer contracts
• Previous experience analyzing data to make recommendations

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.