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Remote, USA Airbnb Data Science Lead, Guest Funnel Science
Experimentation Jobs
Remote front end supervisor job
Why Here?
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home. It has grown to over 5 million hosts welcoming over 2 billion guest arrivals worldwide. The Guest Data Science team within Guest Experience uses AI and causal inference. They understand user behavior to build personalized data products enhancing app experiences.
What Will You Do?
As a Data Science Lead, Guest Funnel Science at Airbnb, you will lead innovation building methodologies for guest preferences in discovery funnels. You will shape data strategies driving conversion and engagement across Homes, Experiences, and Services. Additionally, you will collaborate with Product teams to optimize experiences and shape UX architecture.
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$33k-42k yearly est. 3d ago
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Senior MEP Superintendent - Data Centers
Metric DCX
Front end supervisor job in Columbus, OH
Senior MEP Superintendent - Top 10 General Contractor
A leading Top-10 GC is hiring a Senior MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds.
What You'll Do:
Lead all field operations on major ground-up projects ($100M-$500M+).
Direct and coordinate trade partners, foremen, and site teams.
Drive daily schedule, manpower planning, and logistics.
Enforce a zero-incident safety culture and impeccable quality standards.
Solve problems on the spot and keep projects moving efficiently.
Expertise in overseeing MEP scopes.
What You Bring:
10+ years' experience running large ground-up projects.
Proven success on $100M+ commercial or mission-critical builds.
Expert in field coordination, sequencing, and construction means & methods.
Strong leadership presence and communication skills.
Ability to travel and live on-site for extended project durations.
What's on Offer:
Lead flagship projects for a nationally recognized contractor.
Clear path toward a leadership position - Field Operations Executive / VP
Competitive salary and comprehensive benefits.
Industry-leading bonuses.
$50k-85k yearly est. 2d ago
Senior Superintendent - Data Centers
Cybercoders 4.3
Front end supervisor job in Columbus, OH
Superintendent - Mission Critical We are seeking an experienced Superintendent to oversee mission critical projects, specifically within data center construction and industrial environments. The ideal candidate will be responsible for managing on-site operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires significant travel and the ability to lead ground-up construction efforts in various settings including cold storage and manufacturing facilities.
Key Responsibilities
Oversee day-to-day operations of mission critical construction projects.
Ensure compliance with safety regulations and industry standards.
Coordinate with subcontractors, suppliers, and other stakeholders.
Manage project timelines, budgets, and resources to ensure successful completion.
Conduct regular site inspections to monitor progress and quality of work.
Develop and maintain strong relationships with clients and project teams.
Prepare and submit project reports and documentation.
Lead and mentor on-site construction teams, fostering a culture of safety and excellence.
Qualifications
Proven experience as a Superintendent in mission critical construction projects.
Strong knowledge of data center construction and industrial facilities.
Experience with ground-up construction and cold storage facilities.
Ability to travel as required for project needs.
Excellent leadership and communication skills.
Strong problem-solving abilities and attention to detail.
Bachelor's degree in Construction Management, Engineering, or a related field preferred.
For this position you must be currently authorized to work in the United States. We do not sponsor for this position.
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
rj.conner@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG21-1859769L739 -- in the email subject line for your application to be considered.***
RJ Conner - Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$57k-83k yearly est. 2d ago
Customer Service Supervisor Export, Protective & Marine Coatings USCA
Ppg Architectural Finishes 4.4
Remote front end supervisor job
We're hiring a Customer Service Supervisor to support our PMC export team's customers at PPG. The supervisor will help to supervise a team of export Customer Support Representatives within the Protective and Marine (PMC) division at PPG. You will report to a Customer Service Manager. This is a remote position.
Key Responsibilities:
Supervise, train and/or mentor activities of customer service export team as needed.
Assist and respond to escalations of export customer questions and/or complaints via phone, email, and chat in a timely and professional manner.
Assist in management of account load of customers and partner with commercial sales team for growth and success.
Collaborate with other departments to resolve complex issues and improve customer satisfaction.
Gain solid understanding of our business unit policies, systems, procedures and objectives.
Responsible for creation and development of customer support materials, such as FAQs and help guides.
Support of team on daily review and updating of orders, priority lists, customer and file maintenance.
Tracking of metrics, goal alignment and progress.
Working with planning, scheduling, production and shipping to ensure on-time shipments and manage inventory in a cost-effective manner.
Coordinate and provide after-hours/weekend support on as needed basis for emergency situations where customer service is required.
This person will serve as Export Control Coordinator (ECC) supporting PMC USCA Segment SBU.
Qualifications
Experience in export compliance and export order management processes
2+ years of customer service supervisory experience preferred
4+ years of customer service supervisory experience for manufacturing clients preferred
Experience with high volume of data entry with low error rate
Oral and written English communication skills
Detail oriented
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$43k-49k yearly est. Auto-Apply 8d ago
Front End Lead
Krg Technology 4.0
Remote front end supervisor job
Job Title FrontEnd Lead
Duration: Full Time
Note : Any mobile application develop Experience
Job Description:
• Functional requirement understanding of FrontEnd development
• Understand the current architecture of the customer business line
• Discussing technical solutions with customer technical team and suggesting innovative ideas for solutions
• Maintaining a high awareness of industry issues and trends for UI development work, particularly in regard to web accessibility, usability, and emerging technologies
• Interaction with other teams (QA, Business, Technical Architect)
Required Skills:
· Java
· AngularJS
· JQuery
· Jscript
· HTML
· JSP
Desired Skills:
· Ajax, JSON
· JS Framework, JSTL
· HTML5, CSS3
· Code optimization
· Cross Browser issues, Multiple devices
· Soft Skills
Additional Information
Note : Any mobile application develop Experience
Remote work
$58k-90k yearly est. 60d+ ago
Front End / React Lead Software Engineer
Jpmorgan Chase & Co 4.8
Front end supervisor job in Columbus, OH
JobID: 210698646 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $152,000.00-$215,000.00 We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a FrontEnd / React Lead Software Engineer at JPMorgan Chase within the Consumer and Community Bank - Digital Technology, you will play a crucial role as part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products. Your work will focus on ensuring these products are secure, stable, and scalable.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Strong experience working with popular front-end JavaScript frameworks including React
* Knowledge and experience in ES6+
* Understanding of modern design patterns used in JavaScript
* Knowledge and experience working with HTML5, CSS and popular precompilers, like Sass and LESS
* Knowledge and experience using popular build tools, like Gulp and Webpack
* Knowledge and experience in TDD and modern testing frameworks that support it, like Karma and Mocha
* Understanding of source control and experience working with modern tools that support it, such as Git
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Knowledge and experience in TypeScript and experience in using CSS for animation
* Understanding UX design concepts like responsive web design
* Work with web performance tools, such as Lighthouse
* Experience building UI web components to support a hybrid experience in mobile apps
$57k-112k yearly est. Auto-Apply 2d ago
Tech Lead - Front End - Tampa
Photon Group 4.3
Remote front end supervisor job
Responsibilities
Hands-on involvement in development, design, and code review.
Build for highly reliable, scalable, and maintainable web applications.
Work closely with our stakeholders in a highly collaborative environment
Follow solid agile software development practices
Provide leadership in research, design, and implement improvements to existing and new applications.
Work closely with cross-asset UI teams to adopt best practices and standard frameworks.
Required Qualifications
10+ years of hands-on professional experience in front-end/UI development using Angular (preferably Angular 16+)
Strong expertise in JavaScript/TypeScript, HTML5, CSS3, SCSS, and Responsive Design, writing cross-browser compatible code.
Experience with RESTful APIs, AG Grid, GraphQL, and integrating front-end components with backend services.
Proficiency in UI/UX best practices and building highly interactive web applications.
Exposure to ReactJS framework is a big plus
Strong understanding of frontend build tools (Webpack, Angular CLI, npm, yarn, gulp etc.) and version control systems like Git.
Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.)
Clear understanding of building horizontally scalable, highly available, highly resilient, and low latency applications
Preferred Qualifications
Exposure to Cloud infrastructure both on-premises and public cloud (i.e., OpenShift, AWS, etc.)
Exposure to Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.)
Multiple years of experience CI/CD pipelines and using front-end test strategies and frameworks (Cypress, jasmine, karma, selenium etc.)
Bachelor's degree in engineering, computer science, computer engineering, or equivalent work experience
Exposure to event-driven design and architecture (Kafka, Spark Flink, etc.)
Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.)
Exposure to Infrastructure as Code tools (Terraform, Cloudformation, etc.)
Exposure to Security, Observability, and Monitoring tools (Grafana Prometheus, Splunk, ELK, CloudWatch, etc.)
Exposure to database concepts (RDBMS, NoSQL)
Compensation, Benefits and Duration
Minimum Compensation: USD 44,000
Maximum Compensation: USD 154,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is not available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
$31k-76k yearly est. Auto-Apply 60d+ ago
Front End Lead Part Time
BJ's Wholesale Club 4.1
Front end supervisor job in New Albany, OH
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Oversees the frontline in the absence of the FrontEnd Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The FrontEnd Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results. Ensures that all membership products are offered and Member orders/requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members.
Leadership:
Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
Lead through change. Model leadership competencies, build credibility and act as a champion for business growth.
Communicate effectively. Provide the information teams require to be successful.
Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.
Team Members:
Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance.
Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment and experience for the team members.
Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.
Members:
Guarantee service excellence through all points of contact.
Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Lead teams to deliver GOLD club standards daily.
Define and model GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Primary Tasks, Responsibilities, and Key Accountabilities
Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the FrontEnd Manager.
Models and provides excellent Member service, while coaching, teaching and developing team members to do the same.
Drives membership metrics through acquisition, retention, loyalty and experience programs.
Drives member engagement, speed, and productivity on the frontend.
Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics.
Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement.
Performs frontend responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc.
Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner.
Acts as a backup for cashiers and Membership Sales Ambassadors when needed.
Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary.
Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties.
Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members.
Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
Supervises the cleanliness of the front of club member servicing areas.
Ability to navigate within system applications.
Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations.
Performs other duties as assigned, including working in other departments as needed.
Maintains all club policies and procedures.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Prior leadership experience preferred.
Prior Membership or sales knowledge and experience preferred.
Prior cashier experience preferred.
Basic math skills required.
Environmental Job Conditions
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.
Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.
$18.5 hourly Auto-Apply 4d ago
Application Front end Lead
Hexaware Technologies, Inc. 4.2
Remote front end supervisor job
Fullstack Developer with Strong Angular UI skills JD
Must have Strong working experience in
Languages: Angular 11 +, JavaScript, TypeScript, HTML, CSS, JSON, YAML, XML
AWS Services: ECS/Fargate, ECR, SQS, SNS, Lambda, S3, Secret Managers, Parameter Store, Route53, Event Bridge, KMS
Database: SQL , Aurora RDS, DynamoDB
API: Restful API, Java, Spring, Spring Boot, Python
Unit Testing: JUnit, JEST
Logs & Monitoring: Splunk, CloudWatch, Dynatrace
Good to have:
DevOps: Gitlab/Terraform
Test Automation: Selenium
$74k-101k yearly est. Auto-Apply 60d+ ago
Customer Service Supervisor
Globe Life and Accident Insurance Company 4.6
Remote front end supervisor job
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team!
The Customer Service Supervisor must possess great communication skills while being able to lead and motivate their team. The supervisor must be organized, reliable and have the ability to lead and manage a team of Customer Service Representatives to produce results.
This individual is responsible for managing the day to day operations to ensure department KPI's are met. They must be able to work well with others while ensuring tasks are being met in order to achieve team objectives and goals. The supervisor must monitor agents to provide necessary feedback to ensure company policies and procedures are being met.
This is a remote / work from home position.
What You Will Do:
Develop a high performing team by coaching, mentoring and training Customer Service Representatives.
Ensure KPI's are met.
Update and analyze daily & monthly reports.
Ensure timecard accuracy and sign off on payroll closing weeks.
Perform QA monitoring to ensure customer satisfaction and accuracy. Also perform side by side nesting and silent monitoring.
Answer questions from staff and provide guidance and feedback.
Resolve escalations professionally.
Review and approve outgoing written communication from agents to customers.
Ensure adherence to policies for attendance and established policies and procedures.
Create and deliver corrective action as needed for attendance, adherence, and policy violations.
Assist with initial interviews for new hires.
Create and administer annual performance reviews.
Facilitate team meetings.
Keep senior management informed on all issues and problems.
Create ways to optimize procedures and keep staff motivated.
What You Can Bring:
High school diploma or equivalent.
4-5 years of relevant management experience.
College Degree (Preferred).
Customer Service Experience with proven experience as a call center supervisor or similar supervisory position.
Working knowledge of MS Office.
Knowledge of performance evaluation procedures.
Outstanding communication and problem-solving skills.
A results- oriented and forward thinking approach.
Ability to work under pressure as well as work well with others.
Ability to multitask and prioritize competing priorities to meet deadlines.
Excellent time management skills.
Ability to learn and adapt to change quickly.
Superb organizational and leadership skills.
Schedule flexibility to meet call center hours of operation.
Must be dependable and punctual to ensure call center needs are met.
Must be professional with the ability to maintain confidentiality.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$32k-40k yearly est. Auto-Apply 5d ago
Supervisor, Workforce Management
Shpca Scan Health Plan
Remote front end supervisor job
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen-not dilute-our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
Job Description:
The Job
Ensures that supported departments' service level requirements are achieved through resource and schedule optimization, forecasting, capacity planning, and real-time performance monitoring, and data analytics.
You Will
Supervises members of the Workforce Management team. Monitors team members' attendance and schedule adherence and adjusts staffing to ensure adequate coverage.
Working with workforce management manager to prioritize and assign activities to team members. Be primary back-up to senior workforce analyst role which is responsible for forecasting and capacity planning including documentation and analysis.
Communicating job expectations with focus on accuracy, productivity, and continuous improvement. Planning, monitoring, and appraising job results.
Train, coach, and develop personal growth opportunities for direct reports.
Initiating, coordinating, and enforcing systems, policies, and procedures.
Providing excellent service to and collaborating with internal customers to meet the needs of internal customers.
Be a subject matter expert (SME) of policies, processes, software, role responsibilities, metrics, reporting, etc. involving the workforce management team.
Generate any needed reporting and analysis to support internal customers and management.
Supports management decision making through data reporting and analysis. Report design and generation to provide real-time and historical tracking/trending, and forecasting.
Determines daily and interval staffing requirements, analyzes current workload trends and optimizes schedules to efficiently and effectively staff internal customers' call centers.
Monitor and analyze various real-time production performance measurements.
Providing immediate feedback to management about concerning workload and staffing variances and executes the appropriate recovery actions.
Adjusts staffing, call delivery and skill as required to achieve optimization.
Evaluates and processes all schedule adherence exceptions through the Workforce Management System.
Schedules and monitors all required training for team.
Schedule staff meetings, performance discussions and other off-phone activities.
Ensures all related databases and tables are promptly and accurately updated and provides analytical support for special projects.
Coordinates with IT and workplace services to ensure system access, workspace and equipment requirements are met.
Supervises/Manages Others (i.e. hires, performance reviews, corrective action, etc.)
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
All other duties as assigned.
Your Qualifications
Bachelor's Degree or equivalent experience.
3+ years of equivalent workforce mgmt supervisory experience in a call center setting.
Preferred: 5 years' workforce management experience including forecasting and capacity planning.
Preferred: Call Center experience in a healthcare, Medicare Advantage plan, or customer service-related field is preferred.
Preferred: 2-3 years of related experience.
0-1 years of leadership experience.
Technical expertise.
Leadership- Basic skills to develops others.
Problem Solving - Basic problem-solving skills.
Communication - Good communication and interpersonal skills
Proficient in MS Office, PowerPoint, and Excel.
Excellent verbal and written communication skills including documentation
Strong data analytic skills combined with attention to detail.
Proficient software skills of workforce management software (such as Verint and Nice with preference for Aspect), Telecom (such as Avaya and Vonage with preference for Genesys), and Microsoft Office including Excel.
Ability to always maintain a calm demeanor, including during highly charged. situations.
Demonstrated critical thinking and problem-solving skills.
Flexibility to adapt to change and ability to drive change management.
What's in it for you?
Base salary range: $80,300 to $116,197
Work Mode: Mostly Remote, with occasional out of town travel.
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match and contribution
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-JE1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$80.3k-116.2k yearly Auto-Apply 6d ago
Behavioral Health & Addiction Services Harm Reduction Supervisor
Franklin County, Oh 3.9
Front end supervisor job in Columbus, OH
Why Work Here? Be Valued! As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.
The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence and Respect.
Franklin County Public Health provides:
* Schedules to support a work/life balance.
* Robust benefits including medical, dental, vision, an employee assistance program and a flexible spending account.
* Life insurance, short- and long-term disability options are also offered.
* Vacation time, personal time, sick time, and paid holidays.
* And much more!
NOW HIRING: Behavioral Health & Addiction Services Harm Reduction Supervisor
The Behavioral Health & Addiction Services (BHAS), Harm Reduction Supervisor position will provide supervision in the development, implementation, and coordination of evidence-based, or informed injury prevention, harm reduction non-clinical addiction services programs, including policy, system and environmental change strategies, processes, and interventions to support community-based substance free, healthy living. The Supervisor will oversee the development, coordination and facilitation of the agency's community-based harm reduction and outreach programs and initiatives to address mental/behavioral health, substance use disorders, disparities, and social determinants of health. This position assists with writing, editing, and collecting documentation to assure full compliance with all grant deliverables and deliverable outcomes and assists with identifying and approving grant expenditures.
Duties include:
* Provides administrative support and supervision to staff for monitoring performance, provides training to teach new skills and coaches to improve performance.
* Provides supervision, guidance and oversight, for the BHAS harm reduction, harm reduction vending machines, community outreach, mobile outreach van, mobile syringe service, naloxone, and peer support programs.
* Utilizes management tools in the development and monitoring of program activities, including partner outreach, program service planning and delivery, to community-based organizations.
* Works toward implementing the agency one-goal of equity, strategic plan, community health assessment, and community health improvement plan.
* Offers guidance and support in identifying resources that support addressing social determinants of health; Identifying barriers to care and services in areas such as but not limited to; education, transportation, housing and understanding procedures and language barriers.
* Determines resources required for projects and the most feasible and cost-effective methods to gather data; develops work plans; assigns priorities and time limits.
* Conducts quality improvement reviews; develops and implements action plans to improve effectiveness and efficiency of staff.
* Assists in the planning and implementation of operational procedures and provides program management with continuous feedback about operations.
* Attends local events, meetings and trainings to stay abreast of the most innovative approaches and disseminate related information within the community and agency.
* Manages section budget and continuously researches grant or other opportunities to increase section revenue. •Responsible for the expansion and development of a comprehensive Harm Reduction Mobile Unit, works collaboratively across divisions to manage use and maintenance of the mobile unit.
* Other related duties as assigned.
Requirements:
* Master's degree with a focus in injury prevention, social work, social services, behavioral health, addiction services, public health, or public administration.
* LISW, LICDC-CS, MSW or LSW required.
* 3 years' work experience in the field of addiction services
* 2 years' experience in social services, policy management, public health, behavioral health substance use, or social work
* Ohio Driver's License.
* Experience in grants management, federal grants management experience preferred.
Hiring Wage Range: $35.04/hour - $42.05/hour. This is an exempt position.
Interested applicants should apply at ***************************************** with:
* Resume
* Cover letter
* Completed FCPH application (located: ******************************
Deadline for Applying: Internal applicants (11/11/2025); External applicants (Until filled)
No phone calls please.
Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at ***************
FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work.
Applicants with disabilities may contact Victoria Bradley, HR Generalist at ************************************** or ************ to request and arrange for accommodations.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.
$35-42.1 hourly 60d+ ago
Customer Service Supervisor - Veterinary & Association Programs (Veterinary-Focused)
One80 Intermediaries
Remote front end supervisor job
The Customer Service Supervisor for Veterinary & Association Programs is responsible for overseeing the daily operations and business processes of the Life and Health Customer Service team. This position plays a key role in supporting organizational strategic initiatives and long-term goals by leading, coaching, and developing team members to deliver exceptional service, accuracy, and efficiency. The supervisor serves as a primary connection between frontline operations and leadership, ensuring that service levels, quality, and engagement align with company standards and objectives.
This role has an anticipated start date of February 2026.
Your Impact:
Supervise, train, coach, and provide leadership and guidance to the customer service team.
Review and approve time-off requests and bi-weekly timecards.
Establish, monitor, and support performance goals, individual development plans, and career growth opportunities.
Lead meaningful performance development activities that align with each team member's motivating factors.
Monitor and report on activity, production output, and service levels.
Ensure monthly adherence to Service Level Agreements (SLAs) and key performance metrics.
Review survey and feedback responses and take appropriate follow-up actions, which may include contacting members, updating training materials, or conducting interactive coaching.
Oversee operational activities of the team and recommend process improvements to increase efficiency and customer satisfaction.
Partner with Workforce Management to manage forecasting, scheduling, and coverage to ensure optimal service delivery.
Conduct quality assurance (QA) reviews, participate in calibration sessions, and provide documented coaching to improve agent performance and consistency.
Analyze contact data to identify root causes of repeat or misrouted calls, recommend workflow improvements, and coordinate implementation with stakeholders.
Collaborate with IT, product, and telephony teams to optimize Five9 call flows, routing, and automations that improve efficiency and the customer experience.
Serve as an operational liaison for new technology releases, system enhancements, and process changes - assist with UAT, agent training, and post-implementation reviews.
Ensure ongoing HIPAA compliance and take proactive steps to protect Protected Health Information (PHI).
Promote employee engagement and wellness through recognition, meaningful 1:1s, and effective communication - especially within virtual or hybrid teams.
Successful Candidates Will Have:
Bachelor's degree in Business Management, Administration, or a related field.
Five or more years of insurance industry experience, preferably in a customer service environment.
Prior supervisory or team lead experience .
Life & Health insurance license or the ability to obtain within 60 days of hire.
Candidates with exposure to the veterinary space-such as veterinary assistants, vet techs, or similar roles-are a plus.
Familiarity with veterinary workflows or member interactions in animal health is beneficial but not required.
One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification™ for the second consecutive year.
Pay Range:
$51,800 - $52,000 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about working at One80 Intermediaries by visiting our careers page: **********************
Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
$51.8k-52k yearly Auto-Apply 60d+ ago
Remote Supervisor, Healthcare Services - MUST RESIDE IN TEXAS
Molina Talent Acquisition
Remote front end supervisor job
Supervisor opportunity in Texas is open to TX licensed RNs; candidates must reside in the state to be considered for this position. Preference will be given to applicants with a minimum of 2 years' experience in Case Management/Service Coordination within an MCO. Candidates should be able to speak to how their experience has prepared them to step into a leadership role.
Candidates also need solid experience with Microsoft Office Suite, especially with Outlook, Excel, Teams, and One Note as well as toggling between multiple programs throughout your workday.
Job Summary:
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
• Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
• Functions as a “hands-on” supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
• Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
• Trains and supports team members to ensure high-risk, complex members are adequately supported.
• Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
• Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
• Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
• Local travel may be required (based upon state/contractual requirements).
Required Qualifications• At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. or equivalent combination of relevant education and experience.
• Registered Nurse (RN). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
• Ability to manage conflict and lead through change.
• Operational and process improvement experience.
• Strong written and verbal communication skills.
• Working knowledge of Microsoft Office suite.
• Ability to prioritize and manage multiple deadlines.
• Excellent organizational, problem-solving and critical-thinking skills.
Preferred Qualifications
• Registered Nurse (RN). License must be active and unrestricted in state of practice.
• Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
• Medicaid/Medicare population experience.
• Clinical experience.
• Supervisory/leadership experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
$48k-79k yearly est. Auto-Apply 21d ago
Supervisor Billing Services - SLTC
Matrixcare 4.2
Remote front end supervisor job
Supervisor - SNF & LTC
We are looking to hire an experienced Revenue Cycle person to serve our Sr. Living and Skilled Nursing customers. We are seeking a high caliber individual interested in pursuing a rewarding career with a dynamic software company. The Consultant is responsible for providing quality Revenue Cycle assistance to MatrixCare customers to support their operations while growing the partnership. This consultant must exercise accountability and professionalism in maintaining the high level of service our customers deserve. This role reports to the Manager of Billing Operations.
Responsibilities:
• The Lead is responsible for staff performing Revenue Cycle activities to ensure a consistent and positive customer experience.
• Primary responsibility will be to establish, enhance and ensure adherence to industry best practices and Key Performance Indicators (KPI's) Sr. Living and Skilled Nursing revenue cycle management. These KPI's include but are not limited to A/R % by age, bad debt, denied claims, and payment processing.
• This position is responsible for overall management of Team Leads and A/R Managers; this includes payroll, process management and improvement, HR related functions, and capacity planning.
• This role manages supporting tools for day-to-day operations including, but not limited to clearinghouses, receipts reporting for invoicing (Smartsheet), etc.
• This role will support implementation activities and responsible for onboarding new clients to RCM services.
• This position supports all performance management functions in supporting managers and other supervisors.
• If applicable, the RCM consultant will assist with the customer experience as it relates to service questions, system access and process development.
• This role will support staff using the department's operational policies, guidelines and code of ethical standards which include respect, diversity, and integrity.
Qualifications:
• Minimum of three years of progressive Sr. Living and Skilled Nursing revenue cycle process.
• Bachelor's degree in business administration, healthcare management, healthcare administration or related field preferred.
• Must have the capacity to relate to people in a manner to win confidence and establish rapport.
• An exceptional attention to detail and strong detail orientation is required.
• Demonstrated knowledge of Sr Living & Skilled Nursing, with expertise in the area of revenue cycle management.
• Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement.
• Exceptional interpersonal skills, proven success in complex and ambiguous environments.
• Prior experience working with Medicare rules, regulations, billing codes (preferred)
• Familiar with EMR and Clearinghouse functionality - MatrixCare and Change HealthCare / Inovalon preferred.
• Ability to work independent, must be organized and able to multitask.
• Strong written and verbal communication skills
• Maintain a professional demeanor, courteous and flexible at all times.
• Embraces change and can thrive in such an environment.
• Willingness and ability to work effectively with members of other departments.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $77,000 - $96,000
For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills.
Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
$77k-96k yearly Auto-Apply 30d ago
Supervisor - Payroll Services
Wise Consulting Careers
Remote front end supervisor job
Are you an experienced payroll professional with proven success managing full-cycle payroll services? We are excited to meet the next dynamic member of our lively and high performing Payroll Services team. As a member of this team, you willâ¯be an expert resource, with senior level knowledge in payroll management and systems. This role provides leadership and guidance to our Client Payroll Specialists so they can be successful.â¯â¯If you have excellent leadership, communication, and payroll problem solving skills, and you love the idea of working in a team-oriented and collaborative environment (remotely) we'd love to get to know you better.
Primary Requirements
6+ years of Payroll and Payroll Management with success in leading and mentoring a team
Leads a team of Client Payroll Specialists to support their development, troubleshoot, and prioritize work
Provides Systems and Skills training to Client Payroll Specialists
Coach and mentor fellow teammates, leading and encouraging knowledge share within the practice and company
Serves as the first point of escalation for internal employees as well as clients
Supports Management with resourcing, utilization, invoicing, and profitability targets
Full cycle, multi-state payroll experience
Year-end and tax reconciliation expertise
A deep understanding of payroll and compliance, as well as payroll tax laws
Outstanding verbal and written communication skills, and an ability to engage clients effectively
Successful management of multiple projects
Experience using UKG Pro (formerly known as UltiPro) or Ceridian Dayforce systems
Comfortable with remote work
Canadian payroll experience preferred
Ideal candidates will have FPC or CPP, but we will consider if willing to certify
A bachelor's degree or equivalent experience
About Wise
Wise Consulting Associates is a firm specializing in human capital management technology. With an established reputation for providing high-quality human resource and payroll technology support services, Wise has a history of hiring high performers and encouraging continuous learning, teamwork, trust, and open communication. Our team is comprised of fun and flexible people who have high standards and are not afraid to think outside of the box.
Wise is proud to be an equal opportunity workplace and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other basis protected by appropriate law. Wise makes hiring decisions based solely on qualifications, merit, and business needs.
Compensation Range
For cash compensation, we set standard ranges for all US-based roles based on multiple factors, including, but not limited to, function, level, and geographic location. These ranges are benchmarked against similar companies. To ensure compliance with local legislation and greater transparency for candidates, we share salary ranges on all job postings regardless of geographic location. Final offer amounts are determined by many factors and may vary from the amounts listed above. Range: $60,000-$90,000
$60k-90k yearly 60d+ ago
Enterprise Supervisor Authorization Services
Wvumedicine
Remote front end supervisor job
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. The Supervisor of Authorization Services will oversee the authorization department. Will provide leadership and guidance to processes that will ensure the department is efficiently meeting the needs of the departments we support.
MINIMUM QUALIFICATIONS:
EDUCATION, EXPERIENCE, CERTIFICATION, AND/OR LICENSURE:
1. High school diploma or equivalent and five (5) years of experience in a healthcare revenue cycle setting
OR
Associates degree in Healthcare, Finance, Business Administration, or related field and three (3) years of experience in a healthcare revenue cycle setting.
PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor's degree.
EXPERIENCE:
1. Two years of healthcare authorization experience.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Monitors staffing needs of the authorization team to ensure coverage is in place for referrals.
2. Provides leadership of high dollar services that would include analyzing the medical record for medical necessity and provide authorizations. Acts as point of contact for assigned services that will interact with the clinical leaders in the department
3. Researches each request including reviewing medical policy to ensure each requests are processed with minimum delay and risk of denial.
4. Reviews staff productivity measures to look for trends and determines training needs that positively impacts efficiencies.
5. Provides prompt follow up with the Payor to ensure current authorization and accurate payment for the patient's stay/treatment.
6. Participates in payor calls to provide trends with insurance carriers to make global improvements.
7. Utilizes de-escalation skills during clinic concerns arise with providers and staff.
8. Proactively communicates to staff any changes in payor information and follows up with payor to ensure services are authorized. Documents all changes and all payor information (i.e. DOS, Service (CPT/HCPC codes), LOC, Reference #, Authorization #, contact and phone number, and website used) appropriately.
9. Is trained on staff job functions and is able to help during peak volumes and also provide analysis to determine process improvements.
10. Attends relevant meetings with internal and external customer, and provides good customer service
11. Analyzes retrospective denials and how to make process improvements with the staff
12. Works closely with the clinic, financial services, financial counseling, and pre-service departments to support collaborative goals.
13. Monitors daily work assignments and makes changes to ensure good quality
14. Monitors work queues and assignments to ensure they are resolved timely
15. Reviews staff quality measures to look for trends and determines training needs that positively impacts efficiencies
16. Interview and screen potential employees and make recommendations to department manager or Director to aid in filling vacant positions
17. Provides coaching and counseling to staff based upon performance management principals
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Must be able to sit for extended periods of time
2. Must have reading and comprehension ability
3. Must be able to read and write legible in English
4. Visual acuity must be within normal range
5. Must be able to communicate effectively
6 Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Office type environment
SKILLS AND ABILITIES:
1. Excellent oral and written communication skills
2. Excellent customer service and telephone etiquette
3. Must demonstrate the ability to use tact and diplomacy in dealing with others
4. Knowledge of ICD9/CPT Coding or Medical Terminology.
5. Knowledge of third party reimbursement.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Exempt)
Company:
SYSTEM West Virginia University Health System
Cost Center:
536 SYSTEM Hospital Authorization Unit
$42k-65k yearly est. Auto-Apply 17d ago
Dining Services Supervisor
Brookdale 4.0
Front end supervisor job in Dublin, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$36k-56k yearly est. Auto-Apply 49d ago
Intact Family Services Supervisor
Christian Social Service of Illino
Remote front end supervisor job
Full-time Description
At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable leader with good communication skills to serve as our Intact Family Services Supervisor. This position includes flexible hours, frequent opportunities for telework, top compensation, and AMAZING team support. Most importantly, you'll have the opportunity to lead a team that truly makes a positive difference in the lives of children and families! If you're ready to make an impact, please apply today!!!
At Caritas, we know we're competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees:
· 403 B Retirement Plan (5% Employer Match)
· Generous Paid Time Off
· Health, Dental and Vision Insurance Coverage
· 12 Employer Paid State & Federal Holidays
· Telehealth Services
· Employer Paid Life Insurance
· Health Saving Account
· Employer Paid Short- & Long-Term Disability
· Tuition Assistance Program
·
Real
Work/Life Balance
Hours worked (typical): 40
Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas).
Job Tasks Typically: Unstructured - worker will be allowed to determine/plan the order of tasks, priorities, and goals.
Description of Typical Work Schedule: 40-hour workweek, Schedule varies as they may be required to work evenings and weekends to attend meetings or to be on call in case of emergencies. May also be required to work extended hours to complete paperwork or to meet deadlines. (Hours set based on necessity of department or office.)
PURPOSE: The Intact Family Services Supervisor directly supervises and supports the Intact Family Services Case Managers. This position ensures case management services are being provided to the highest standard within agency, state, and federal guidelines.
REPORTING STRUCTURE: Refer to the updated organizational chart for reporting structure and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supervises Intact Family Services Case Managers by developing internal monitoring, weekly supervision, and evaluation processes.
Ensures effective and consistent communication occurs between the Intact Family Services Case Managers and all parties of the case and identified stakeholders, including medical, educational and mental health providers.
Ensures Intact Family Services Case Managers conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being.
Ensures Intact Family Services Case Managers meet the requirements and service standards when facilitating delivery of services in collaboration with families and youth that adhere to agency, state, and federal policies/procedures
Performs supervisory responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes.
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED
Degree/Field Required: Master's Degree in Social Work or a closely related Human Services field (Related fields will be considered.)
Degree/Field Preferred: N/A (Related fields will be considered.)
Additional Fields of Knowledge Important for the Role: Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. .
Experience Required: Minimum 2 years of experience in working with children and/or families (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent).
Licenses/Certifications Required: Illinois Child Welfare Employee License
Licenses/Certifications Preferred: N/A
SKILLS REQUIRED
Manager-specific: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Basic: Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening - Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies - Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Mathematics - Use mathematics to solve problems. Monitoring - Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understand written sentences and paragraphs in work-related documents. Speaking - Talk to others to convey information effectively. Writing - Communicate effectively in writing as appropriate for the needs of the audience. Language - Able to read and write in English.
Social: Coordination - Adjust actions in relation to others' actions. Instructing - Teach others how to do something. Negotiation - Bring others together and trying to reconcile differences. Persuasion - Persuade others to change their minds or behavior. Service Orientation - Look for ways to help people. Social Perceptiveness - Be aware of others' reactions and understanding why they react as they do.
Problem Solving/Decision-making: Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure decision-making - Make decisions without much analysis or time to consider alternatives. Time pressure planning - Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources. Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Systems Evaluation - Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management: Management of Financial Resources - Determine how money will be spent to get the work done, and accounting for these expenditures. Management of Material Resources - Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management - Manage one's own time and the time of others. Direct Report's Time Management - Manage the time of others.
Technical: N/A
Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.
Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software
Expert Computer Skills In: Excel, Outlook, Word, Database Management Software
MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity - Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Deductive Reasoning - Apply general rules to specific problems to produce answers that make sense. Fluency of Ideas - Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Inductive Reasoning - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Mathematical Reasoning - Choose the right mathematical methods or formulas to solve a problem. Memory - Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Number Facility - Add, subtract, multiply, or divide quickly and correctly. Oral Comprehension - Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - Communicate information and ideas in speaking so others will understand. Perceptual Speed - Quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Problem Sensitivity - Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention - Concentrate on a task over a period of time without being distracted. Speed of Closure - Quickly make sense of, combine, and organize information into meaningful patterns. Written Comprehension - Read and understand information and ideas presented in writing. Written Expression - Communicate information and ideas in writing so others will understand.
PHYSICAL REQUIREMENTS: Light work. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
PHYSICAL ACTIVITIES REQUIRED: Reaching - Extend hand(s) and arm(s) in any direction. Fingering/Grasping - Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Feeling - Perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Standing - Particularly for sustained periods of time. Walking - Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting - Particularly for sustained periods of time. Speech Clarity/Talking - Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing - Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Coordination, including eye/hand, hand/feet.
VISUAL ACUITY: The worker is required to have close visual acuity to perform an activity such as: analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines.
WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is based primarily in an office environment.
Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.Subject to an environment working in a vehicle.
Other PPE Required: N/A
VEHICLE RELATED REQUIREMENTS:
Access to reliable transportation to get to/from work: Required.
Access to a reliable automobile: Required.
Must provide proof of auto liability insurance (and continue to while working in this position): Required.
Must possess a valid driver's license: Required.
Additional license requirements that are necessary: N/A
Additional considerations for this position: N/A
Please Be Advised:
Research tells us that some candidates, especially women and people of color, may hesitate to apply unless they meet every listed qualification. If this sounds like you, we still encourage you to apply! We're committed to building a team with diverse skills, experiences, and perspectives-and you might be exactly who we're looking for.
Drug Free Workplace:
Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.
Salary Description $66,976.00 Annual Salary
$67k yearly 24d ago
Utility Service Supervisor
Stella Contracting 4.8
Remote front end supervisor job
The Utility Service Supervisor is in charge of running daily utility service operations in a remote setting. They make sure that customer service is top-notch, that all rules are followed, and that the business runs smoothly. This person is in charge of service reps, plans service activities, and helps answer customer questions about utility accounts, billing, service connections, and outages. The Utility Service Supervisor works closely with other departments in the company to keep service standards high and meet the company's performance goals.
Main Duties:
Oversee and help utility service representatives work from a distance
Keep an eye on customer satisfaction, quality standards, and service performance metrics.
Make sure that utility rules, tariffs, and company policies are followed.
Oversee the scheduling, workload distribution, and performance management of assigned staff
Deal with complicated service questions and customer service problems that have gotten worse.
Work with the billing, field operations, and technical teams to fix service issues.
Help with communications during outages, updates on service restoration, and customer notifications
Make and go over reports about staffing, compliance, and service performance.
Take part in training, coaching, and other professional development activities
Help with efforts to improve processes and services
What You Need to Have:
A bachelor's degree in business administration, public administration, utility management, or a related field (or the same amount of work experience)
At least five years of experience in utility services, customer service, or service supervision
Experience leading a team or being a supervisor before
A lot of knowledge about how utility companies work, how they bill customers, and how they treat customers.
Great at talking to people, leading them, and solving problems
Ability to lead remote teams well
Good at using Microsoft Office, customer information systems (CIS), and CRM platforms
A safe remote workspace and fast, reliable internet
Preferred Qualifications:
Experience working with utilities like electric, gas, water, or telecommunications
Knowing the rules of the public utility commission (PUC)
Experience helping with outage management or emergency response operations
Certification in project management or supervision
Annual Salary:
Salary Range: $80,000 to $115,000 per year, depending on experience, qualifications, and where you live.
Package of Benefits:
Full coverage for medical, dental, and vision care
401(k) retirement plan with a match from the company
Paid time off (PTO) includes vacation days, sick days, and paid holidays.
Working from home full-time in the United States
Opportunities for training and developing leaders
Life insurance and coverage for short- and long-term disabilities
Programs for employee health and well-being