1. California State University - Bakersfield
Bakersfield, CA • Private
The average front line supervisor salary is $41,708. The most common degree is a bachelor's degree degree with an business major. It usually takes 2-4 years of experience to become a front line supervisor. Front line supervisors with a OSHA Safety Certificate certification earn more money. Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many front line supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.
If you're interested in becoming a front line supervisor, one of the first things to consider is how much education you need. We've determined that 41.7% of front line supervisors have a bachelor's degree. In terms of higher education levels, we found that 4.2% of front line supervisors have master's degrees. Even though some front line supervisors have a college degree, it's possible to become one with only a high school degree or GED.
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of manager you might progress to a role such as store manager eventually. Later on in your career, you could end up with the title district manager.
What Am I Worth?
There are several types of front line supervisor, including:
Supervisors have a super-important job (didn't see that one coming, did you?). From setting goals for employees to organizing the workflow in the office, supervisors oversee all operations.
In the same breath, supervisors are a great resource for employees to look to. Supervisors are always trying to figure out how to do things more efficiently while making sure everyone is staying on top of their goals.
Unless you're needed to stay later, typically you'll only work a 40-hour week as a supervisor. The majority of employers will only hire supervisors who have a bachelor's degree. Sometimes there are options for those with only a high school diploma, you just have to find the right employer.
A customer service supervisor's job is to guarantee that customer experience at the organization they work for is like a day at the zoo, each and every time. And given the fact that people tend to be highly critical about customer care services, this is definitely easier said than done.
Typically, they rise to the position from a front-line representative position. Customer service supervisors oversee the work of customer care agent teams, coach the service staff, and make sure customer service teams are tightly bound and highly functional.
This is a managerial position, so you will need leadership skills. You need to be able to make people trust you and follow your vision, tactfully negotiate and resolve problems, and never let your frustration get the best of you. Leave that to the customers.
A service supervisor is one of the most in-demand jobs, as it is required in almost all industries. If you have ever been interested in any product or service and gave the company a call to enquire about its offerings, then you have certainly spoken to their customer service personnel. These individuals are monitored and trained by a service supervisor.
The primary role of a service supervisor is to oversee the operations of customer service personnel. This includes tasks such as facilitating customer call assistance, developing quality assurance customer service strategies, preparing team progress reports, and improving customer service workflow. Besides that, they oversee customer escalations and service order logistics, as well as supervising employee skill training.
A service supervisor is required to have a bachelor's degree that is related to business as well as two years worth of relevant work experience. This role offers a career progression toward being a customer service director. A service supervisor earns, on average, $27 per hour.
|Rank||State||Number of Jobs||Average Salary|
High School Diploma
Bakersfield, CA • Private
Stanford, CA • Private
Philadelphia, PA • Private
Minneapolis, MN • Private
Ithaca, NY • Private
Berkeley, CA • Private
Evanston, IL • Private
Cullowhee, NC • Private
Morrisville, NY • Private
University Park, PA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 27.2% of front line supervisors listed front line on their resume, but soft skills such as communication skills and leadership skills are important as well.
After extensive research and analysis, Zippia's data science team found that:
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|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|1||USAF Police Alumni Association||$45,799||$22.02||19|
|3||United States Marine Corps||$44,751||$21.51||30|
|4||US Air Conditioning Distributors||$44,329||$21.31||25|
|6||Chipotle Mexican Grill||$32,669||$15.71||32|
|9||QDOBA Catering - Twin Cities Group||$29,609||$14.24||16|