1. California State University - Bakersfield
Bakersfield, CA • Private
In-State Tuition
$7,309
Enrollment
9,142
What is a Front Line Supervisor?
The average front line supervisor salary is $41,708. The most common degree is a bachelor's degree degree with an business major. It usually takes 2-4 years of experience to become a front line supervisor. Front line supervisors with a OSHA Safety Certificate certification earn more money. Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
What Does a Front Line Supervisor Do
There are certain skills that many front line supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.
How To Become a Front Line Supervisor
If you're interested in becoming a front line supervisor, one of the first things to consider is how much education you need. We've determined that 41.7% of front line supervisors have a bachelor's degree. In terms of higher education levels, we found that 4.2% of front line supervisors have master's degrees. Even though some front line supervisors have a college degree, it's possible to become one with only a high school degree or GED.
Front Line Supervisor Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of manager you might progress to a role such as store manager eventually. Later on in your career, you could end up with the title district manager.
Front Line Supervisor
District Manager
7 Years
Plant Manager
11 Years
Area Manager
7 Years
Senior Operations Manager
9 Years
Food Service Director
9 Years
Manager, Assistant Vice President
7 Years
Show More
Average Salary for a Front Line Supervisor
Front Line Supervisors in America make an average salary of $41,708 per year or $20 per hour. The top 10 percent makes over $76,000 per year, while the bottom 10 percent under $22,000 per year.
Average Front Line Supervisor Salary
$41,708 Yearly$20.05 hourly
What Am I Worth?
Roles and Types of Front Line Supervisor
There are several types of front line supervisor, including:
Supervisor
Role:
Supervisors have a super-important job (didn't see that one coming, did you?). From setting goals for employees to organizing the workflow in the office, supervisors oversee all operations.
In the same breath, supervisors are a great resource for employees to look to. Supervisors are always trying to figure out how to do things more efficiently while making sure everyone is staying on top of their goals.
Unless you're needed to stay later, typically you'll only work a 40-hour week as a supervisor. The majority of employers will only hire supervisors who have a bachelor's degree. Sometimes there are options for those with only a high school diploma, you just have to find the right employer.
- Average Salary: $53,902
- Degree: Bachelor's Degree
Customer Service Supervisor
Role:
A customer service supervisor's job is to guarantee that customer experience at the organization they work for is like a day at the zoo, each and every time. And given the fact that people tend to be highly critical about customer care services, this is definitely easier said than done.
Typically, they rise to the position from a front-line representative position. Customer service supervisors oversee the work of customer care agent teams, coach the service staff, and make sure customer service teams are tightly bound and highly functional.
This is a managerial position, so you will need leadership skills. You need to be able to make people trust you and follow your vision, tactfully negotiate and resolve problems, and never let your frustration get the best of you. Leave that to the customers.
- Average Salary: $38,792
- Degree: Bachelor's Degree
Service Supervisor
Role:
A service supervisor is one of the most in-demand jobs, as it is required in almost all industries. If you have ever been interested in any product or service and gave the company a call to enquire about its offerings, then you have certainly spoken to their customer service personnel. These individuals are monitored and trained by a service supervisor.
The primary role of a service supervisor is to oversee the operations of customer service personnel. This includes tasks such as facilitating customer call assistance, developing quality assurance customer service strategies, preparing team progress reports, and improving customer service workflow. Besides that, they oversee customer escalations and service order logistics, as well as supervising employee skill training.
A service supervisor is required to have a bachelor's degree that is related to business as well as two years worth of relevant work experience. This role offers a career progression toward being a customer service director. A service supervisor earns, on average, $27 per hour.
- Average Salary: $52,539
- Degree: Bachelor's Degree
States With The Most Front Line Supervisor Jobs
Number Of Front Line Supervisor Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | California | 4,215 | $48,355 |
| 2 | Texas | 3,311 | $34,929 |
| 3 | Florida | 3,221 | $34,894 |
| 4 | New York | 1,713 | $55,430 |
| 5 | Georgia | 1,618 | $35,281 |
| 6 | Pennsylvania | 1,591 | $41,655 |
| 7 | Illinois | 1,590 | $41,206 |
| 8 | Ohio | 1,529 | $41,379 |
| 9 | North Carolina | 1,321 | $39,141 |
| 10 | Virginia | 1,194 | $43,060 |
| 11 | Arizona | 1,019 | $41,374 |
| 12 | Tennessee | 1,000 | $33,629 |
| 13 | Colorado | 975 | $35,978 |
| 14 | Michigan | 929 | $40,359 |
| 15 | Massachusetts | 922 | $50,525 |
| 16 | Indiana | 900 | $35,585 |
| 17 | New Jersey | 878 | $55,052 |
| 18 | Washington | 823 | $42,544 |
| 19 | Missouri | 739 | $33,553 |
| 20 | Wisconsin | 714 | $38,914 |
| 21 | Maryland | 701 | $47,741 |
| 22 | Minnesota | 666 | $33,006 |
| 23 | South Carolina | 604 | $35,003 |
| 24 | Kentucky | 595 | $34,353 |
| 25 | Alabama | 556 | $34,328 |
| 26 | Iowa | 509 | $35,346 |
| 27 | Connecticut | 496 | $46,309 |
| 28 | Utah | 491 | $40,072 |
| 29 | Oregon | 482 | $42,833 |
| 30 | Louisiana | 473 | $33,203 |
| 31 | Oklahoma | 447 | $30,697 |
| 32 | Arkansas | 409 | $31,376 |
| 33 | Nevada | 334 | $33,158 |
| 34 | Kansas | 319 | $32,492 |
| 35 | New Mexico | 261 | $37,463 |
| 36 | Mississippi | 240 | $28,837 |
| 37 | West Virginia | 228 | $34,370 |
| 38 | Idaho | 220 | $31,984 |
| 39 | Nebraska | 213 | $34,523 |
| 40 | New Hampshire | 197 | $49,047 |
| 41 | Maine | 187 | $34,810 |
| 42 | Delaware | 146 | $49,844 |
| 43 | Montana | 144 | $29,154 |
| 44 | Hawaii | 143 | $44,180 |
| 45 | Rhode Island | 121 | $52,501 |
| 46 | North Dakota | 100 | $36,949 |
| 47 | Alaska | 95 | $45,820 |
| 48 | Wyoming | 78 | $30,624 |
| 49 | South Dakota | 77 | $37,361 |
| 50 | Vermont | 67 | $40,602 |
Top Colleges for Front Line Supervisors
2. Stanford University
Stanford, CA • Private
In-State Tuition
$51,354
Enrollment
7,083
3. University of Pennsylvania
Philadelphia, PA • Private
In-State Tuition
$55,584
Enrollment
10,764
4. University of Minnesota - Twin Cities
Minneapolis, MN • Private
In-State Tuition
$14,760
Enrollment
31,451
5. Cornell University
Ithaca, NY • Private
In-State Tuition
$55,188
Enrollment
15,105
6. University of California, Berkeley
Berkeley, CA • Private
In-State Tuition
$14,184
Enrollment
30,845
7. Northwestern University
Evanston, IL • Private
In-State Tuition
$54,568
Enrollment
8,451
8. Western Carolina University
Cullowhee, NC • Private
In-State Tuition
$3,926
Enrollment
9,835
9. SUNY College of Agriculture & Technology at Morrisville
Morrisville, NY • Private
In-State Tuition
$8,670
Enrollment
2,758
10. Pennsylvania State University
University Park, PA • Private
In-State Tuition
$18,454
Enrollment
40,108
Top Skills For a Front Line Supervisor
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 27.2% of front line supervisors listed front line on their resume, but soft skills such as communication skills and leadership skills are important as well.
Front Line Supervisor diversity
Front Line Supervisor Gender Distribution
Male
53%
Female
47%
After extensive research and analysis, Zippia's data science team found that:
- Among front line supervisors, 47.2% of them are women, while 52.8% are men.
- The most common race/ethnicity among front line supervisors is White, which makes up 61.8% of all front line supervisors.
- The most common foreign language among front line supervisors is Spanish at 62.5%.
Online Courses For Front Line Supervisor That You May Like
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How Do Front Line Supervisors Rate Their Jobs?
Top Front Line Supervisor Employers
Most Common Employers For Front Line Supervisor
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | USAF Police Alumni Association | $45,799 | $22.02 | 19 |
| 2 | Eaton | $44,778 | $21.53 | 21 |
| 3 | United States Marine Corps | $44,751 | $21.51 | 30 |
| 4 | US Air Conditioning Distributors | $44,329 | $21.31 | 25 |
| 5 | UPS | $41,624 | $20.01 | 238 |
| 6 | Chipotle Mexican Grill | $32,669 | $15.71 | 32 |
| 7 | Aramark | $29,687 | $14.27 | 18 |
| 8 | Culver's | $29,686 | $14.27 | 14 |
| 9 | QDOBA Catering - Twin Cities Group | $29,609 | $14.24 | 16 |
| 10 | Dairy Queen | $29,307 | $14.09 | 46 |
Front Line Supervisor Videos
Office Manager, Career Video from drkit.org
CN Recruitment (2/6) -- Frontline Supervisor