Front line supervisor jobs near me - 240 jobs

We're hiring a Customer Service Supervisor to support our PMC export team's customers at PPG. The supervisor will help to supervise a team of export Customer Support Representatives within the Protective and Marine (PMC) division at PPG. You will report to a Customer Service Manager. This is a remote position. Key Responsibilities: Supervise, train and/or mentor activities of customer service export team as needed. Assist and respond to escalations of export customer questions and/or complaints via phone, email, and chat in a timely and professional manner. Assist in management of account load of customers and partner with commercial sales team for growth and success. Collaborate with other departments to resolve complex issues and improve customer satisfaction. Gain solid understanding of our business unit policies, systems, procedures and objectives. Responsible for creation and development of customer support materials, such as FAQs and help guides. Support of team on daily review and updating of orders, priority lists, customer and file maintenance. Tracking of metrics, goal alignment and progress. Working with planning, scheduling, production and shipping to ensure on-time shipments and manage inventory in a cost-effective manner. Coordinate and provide after-hours/weekend support on as needed basis for emergency situations where customer service is required. This person will serve as Export Control Coordinator (ECC) supporting PMC USCA Segment SBU. Qualifications Experience in export compliance and export order management processes 2+ years of customer service supervisory experience preferred 4+ years of customer service supervisory experience for manufacturing clients preferred Experience with high volume of data entry with low error rate Oral and written English communication skills Detail oriented PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Job Title Front End Lead Duration: Full Time Note : Any mobile application develop Experience Job Description: • Functional requirement understanding of Front End development • Understand the current architecture of the customer business line • Discussing technical solutions with customer technical team and suggesting innovative ideas for solutions • Maintaining a high awareness of industry issues and trends for UI development work, particularly in regard to web accessibility, usability, and emerging technologies • Interaction with other teams (QA, Business, Technical Architect) Required Skills: · Java · AngularJS · JQuery · Jscript · HTML · JSP Desired Skills: · Ajax, JSON · JS Framework, JSTL · HTML5, CSS3 · Code optimization · Cross Browser issues, Multiple devices · Soft Skills Additional Information Note : Any mobile application develop Experience Remote work

JobID: 210698646 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $152,000.00-$215,000.00 We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Front End / React Lead Software Engineer at JPMorgan Chase within the Consumer and Community Bank - Digital Technology, you will play a crucial role as part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products. Your work will focus on ensuring these products are secure, stable, and scalable. Job responsibilities * Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Develops secure high-quality production code, and reviews and debugs code written by others * Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture * Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies * Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Hands-on practical experience delivering system design, application development, testing, and operational stability * Strong experience working with popular front-end JavaScript frameworks including React * Knowledge and experience in ES6+ * Understanding of modern design patterns used in JavaScript * Knowledge and experience working with HTML5, CSS and popular precompilers, like Sass and LESS * Knowledge and experience using popular build tools, like Gulp and Webpack * Knowledge and experience in TDD and modern testing frameworks that support it, like Karma and Mocha * Understanding of source control and experience working with modern tools that support it, such as Git * Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security * Practical cloud native experience Preferred qualifications, capabilities, and skills * Knowledge and experience in TypeScript and experience in using CSS for animation * Understanding UX design concepts like responsive web design * Work with web performance tools, such as Lighthouse * Experience building UI web components to support a hybrid experience in mobile apps

Job Title: Backend Architect About the Role We are seeking an experienced Backend Architect who is highly hands-on with Java, Spring Boot, and scalable microservices architecture. The ideal candidate will lead the design and development of a robust, cloud-native backend system leveraging modern cloud platforms, event-driven messaging, caching strategies, and scalable database solutions. This role involves architecting highly scalable, distributed backend systems optimized for performance, reliability, and cloud efficiency. The candidate should have experience working with Google Cloud Platform (GCP) and be well-versed in cloud-native patterns, security best practices, and automation techniques to build resilient and efficient systems. Key Responsibilities Architect and build scalable, high-performance microservices using Java and Spring Boot. Implement event-driven architecture using Kafka or Google Pub/Sub for real-time data streaming and processing. Design and develop GraphQL endpoints to optimize data fetching and improve API efficiency. Optimize API performance, security, and observability for cloud-native microservices. Design and manage caching strategies with Redis to enhance system performance. Implement highly available NoSQL database solutions for scalable storage and efficient querying. Develop fault-tolerant, resilient, and auto-scalable solutions using best practices in cloud architecture. Drive best practices in CI/CD automation, containerization, and infrastructure as code. Lead and mentor backend engineers, ensuring code quality, architecture consistency, and performance tuning. Collaborate closely with frontend, DevOps, and data engineering teams to build an end-to-end scalable platform. Key Requirements 8+ years of experience in backend development with a focus on Java and Spring Boot. Deep expertise in building and managing microservices architectures with best practices. Strong hands-on experience with Kafka or Google Pub/Sub for event-driven architecture. Proficiency in Google Cloud Platform (GCP) and its services, including compute, storage, networking, and security solutions. Experience with Redis for caching strategies and distributed session management. Strong knowledge of NoSQL databases such as Firestore, MongoDB, or Cassandra. Expertise in RESTful API and GraphQL API design, security best practices, and API gateway implementation. Solid understanding of performance tuning, scalability strategies, and observability tools. Experience with CI/CD automation, container orchestration using Docker/Kubernetes, and infrastructure as code (Terraform or Helm). Strong problem-solving skills with a passion for clean, maintainable, and testable code. Excellent leadership, mentorship, and communication skills. Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Who We Are We believe a company's employees are its greatest asset, and healthy employees build great companies. IncentFit helps employers motivate and reward their employees to exercise and live healthier lives. Founded in 2013, we serve 200 clients across diverse industries-from financial firms to public universities-and help over 250K users make healthier choices year-round. We are a growing team of smart, talented people who are driven by technology and passionate about work/life balance. The Role We are seeking a motivated Customer Success Supervisor with strong experience in SaaS to lead the team responsible for long-term client retention. This mid-level role requires a proven track record in B2B SaaS, specifically focusing on guiding a team to manage account implementation and ongoing client satisfaction. As a people-focused manager, you will lead, mentor, and guide our team to ensure our 200+ clients receive outstanding service, resolve disputes effectively, and achieve their long-term wellness goals while remaining satisfied with our platform. What You'll Do Lead and Mentor: Guide the account management team with empathy, helping them develop the "soft skills" needed for high-stakes client communication. Drive Client Satisfaction: Establish and track departmental KPIs focused on client retention, Net Promoter Scores, and overall satisfaction. Create individual goals for team members focused on client retention; then track progress and celebrate successes. Manage the Lifecycle: Oversee the transition from initial account implementation to long-term partnership, ensuring a smooth and consistent client experience. Proactively Cultivate Growth: Coach and mentor team members on identifying organic expansion opportunities, guiding them to effectively navigate upsales that provide additional value to our clients. Advocate for Clients: Act as a skillful bridge between your team and the product department, advocating for feature requests and platform improvements based on client feedback. Strategic Consulting: Become a platform expert to advise your team on how to make high-value recommendations that help clients reach their wellness goals. Project Management: Manage long-term departmental projects, ensuring all stakeholders are informed and consulted. Collaborate: Foster a supportive environment where you jump in to help the team whenever needed. Process Improvement: Continuously refine the account management workflow to reduce friction and improve the "white-glove" service experience. Requirements What You'll Bring SaaS Expertise: At least 5 years of experience in a B2B SaaS role specifically focused on account management or client success. Proven Leadership: At least 3 years in a full-time leadership role, with a focus on coaching team members to hit retention and growth targets. Full Operational Ownership: You are ready to take the helm for your team, taking full accountability for the department's direction and success. Thrive on Challenges: A motivated mindset that seeks to be challenged on a daily basis and proactively approaches problem-solving. Relationship Management: A passion for building inter-departmental bridges to ensure client needs are met across the entire organization. Business Acumen: A quick grasp of client business goals and the ability to translate technical platform features into ROI for wellness stakeholders. Communication Mastery: Exceptional Skillful communication skills, particularly in translating technical system knowledge into clear, actionable advice for clients. Data-Driven Mindset: Comfortable using data visualization and reporting tools to identify at-risk accounts and make informed decisions on retention strategies. Empathetic Leadership: A commitment to fostering a collaborative environment where team success is prioritized over micromanagement. Benefits Compensation: $80,000 - $95,000 per year, dependent on experience. Financial Growth: Quarterly Profit Share Disbursements based on business performance and a 401k with company match. Wellness: A program with up to $750 annual incentives (we use our own product!). Health: Heavily subsidized medical/dental/vision plans, plus a $500 company contribution for any HSA medical plan. Flexibility: 40% remote work (work from home) after training, plus flexible hours. Perks: $1,000 annual Professional Development reimbursement, generous PTO, 10 paid holidays, quarterly events, and weekly team lunches.

Fullstack Developer with Strong Angular UI skills JD Must have Strong working experience in Languages: Angular 11 +, JavaScript, TypeScript, HTML, CSS, JSON, YAML, XML AWS Services: ECS/Fargate, ECR, SQS, SNS, Lambda, S3, Secret Managers, Parameter Store, Route53, Event Bridge, KMS Database: SQL , Aurora RDS, DynamoDB API: Restful API, Java, Spring, Spring Boot, Python Unit Testing: JUnit, JEST Logs & Monitoring: Splunk, CloudWatch, Dynatrace Good to have: DevOps: Gitlab/Terraform Test Automation: Selenium

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team! The Customer Service Supervisor must possess great communication skills while being able to lead and motivate their team. The supervisor must be organized, reliable and have the ability to lead and manage a team of Customer Service Representatives to produce results. This individual is responsible for managing the day to day operations to ensure department KPI's are met. They must be able to work well with others while ensuring tasks are being met in order to achieve team objectives and goals. The supervisor must monitor agents to provide necessary feedback to ensure company policies and procedures are being met. This is a remote / work from home position. What You Will Do: Develop a high performing team by coaching, mentoring and training Customer Service Representatives. Ensure KPI's are met. Update and analyze daily & monthly reports. Ensure timecard accuracy and sign off on payroll closing weeks. Perform QA monitoring to ensure customer satisfaction and accuracy. Also perform side by side nesting and silent monitoring. Answer questions from staff and provide guidance and feedback. Resolve escalations professionally. Review and approve outgoing written communication from agents to customers. Ensure adherence to policies for attendance and established policies and procedures. Create and deliver corrective action as needed for attendance, adherence, and policy violations. Assist with initial interviews for new hires. Create and administer annual performance reviews. Facilitate team meetings. Keep senior management informed on all issues and problems. Create ways to optimize procedures and keep staff motivated. What You Can Bring: High school diploma or equivalent. 4-5 years of relevant management experience. College Degree (Preferred). Customer Service Experience with proven experience as a call center supervisor or similar supervisory position. Working knowledge of MS Office. Knowledge of performance evaluation procedures. Outstanding communication and problem-solving skills. A results- oriented and forward thinking approach. Ability to work under pressure as well as work well with others. Ability to multitask and prioritize competing priorities to meet deadlines. Excellent time management skills. Ability to learn and adapt to change quickly. Superb organizational and leadership skills. Schedule flexibility to meet call center hours of operation. Must be dependable and punctual to ensure call center needs are met. Must be professional with the ability to maintain confidentiality. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow. Here's just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results. Ensures that all membership products are offered and Member orders/requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Primary Tasks, Responsibilities, and Key Accountabilities Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager. Models and provides excellent Member service, while coaching, teaching and developing team members to do the same. Drives membership metrics through acquisition, retention, loyalty and experience programs. Drives member engagement, speed, and productivity on the front end. Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics. Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement. Performs front end responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc. Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner. Acts as a backup for cashiers and Membership Sales Ambassadors when needed. Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary. Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties. Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members. Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons. Supervises the cleanliness of the front of club member servicing areas. Ability to navigate within system applications. Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations. Performs other duties as assigned, including working in other departments as needed. Maintains all club policies and procedures. Regular, predictable, full attendance is an essential function of this job. Qualifications Prior leadership experience preferred. Prior Membership or sales knowledge and experience preferred. Prior cashier experience preferred. Basic math skills required. Environmental Job Conditions Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance. Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Beneficiary Help Line Supervisor-Senior to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Systems Manager is responsible for the administration, security, maintenance, and optimization of IT systems, networks, and infrastructure supporting the Beneficiary Helpline and related program operations. This role ensures reliable system functionality, compliance with SSA and federal security standards, and supports business continuity through proactive management, troubleshooting, and enhancements. The Systems Manager collaborates with program leaders and cross-functional teams to align technology solutions with organizational needs, prepares technical documentation, and serves as a subject matter expert on system security and best practices. The Beneficiary Helpline Supervisor provides advanced leadership and operational excellence for the SSA Beneficiary Helpline. In addition to the standard supervisory responsibilities, this position manages high-complexity issues, serves as the primary escalation point for critical incidents, and leads process improvement initiatives. The Supervisor works closely with the Helpline Manager to ensure all contractual objectives are met, oversees advanced certification and training programs, and maintains a strong compliance posture with SSA and federal requirements. Additional duties include developing and executing advanced quality assurance plans, delivering comprehensive performance analysis and executive-level reporting, and liaising with stakeholders to align the helpline with program objectives. The Supervisor is responsible for workforce planning, resource allocation, and leading staff development efforts to foster a high-performing, customer-focused team. Duties and Responsibilities: • Provide advanced supervision, mentorship, and leadership for helpline staff and senior team members. • Manage and resolve the most sensitive or high-impact beneficiary inquiries and incidents. • Deliver executive-level analyses, operational reporting, and performance metrics to management. • Lead development, documentation, and implementation of best practices, policies, and SOPs for the helpline. • Oversee advanced certification and training initiatives for staff. • Develop and execute comprehensive quality assurance and customer satisfaction improvement plans. • Collaborate with internal and external stakeholders to ensure alignment with SSA objectives. • Ensure compliance with all federal, SSA, and contractual requirements related to privacy, security, and risk management. • Lead workforce planning, resource management, and succession management activities. Requirements: • Bachelor's degree with 5-7 years relevant supervisory experience; advanced degrees or certifications preferred. • Experience leading large teams in high-volume, complex contact center environments, especially those supporting government or public sector clients. • Demonstrated ability to manage staff development, performance, and mentorship programs. • Advanced skills in performance analysis, reporting, and using insights for operational decisions. • Superior written and verbal communication skills; ability to communicate with all stakeholder levels. • Expert proficiency in contact center solutions, analytics tools, and incident management systems. • In-depth knowledge of federal confidentiality, privacy, and information security regulations. • Experience leading process innovation, change management, and quality improvement initiatives. • Advanced conflict management and crisis intervention skills. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

The Customer Service Supervisor for Veterinary & Association Programs is responsible for overseeing the daily operations and business processes of the Life and Health Customer Service team. This position plays a key role in supporting organizational strategic initiatives and long-term goals by leading, coaching, and developing team members to deliver exceptional service, accuracy, and efficiency. The supervisor serves as a primary connection between frontline operations and leadership, ensuring that service levels, quality, and engagement align with company standards and objectives. This role has an anticipated start date of February 2026. Your Impact: Supervise, train, coach, and provide leadership and guidance to the customer service team. Review and approve time-off requests and bi-weekly timecards. Establish, monitor, and support performance goals, individual development plans, and career growth opportunities. Lead meaningful performance development activities that align with each team member's motivating factors. Monitor and report on activity, production output, and service levels. Ensure monthly adherence to Service Level Agreements (SLAs) and key performance metrics. Review survey and feedback responses and take appropriate follow-up actions, which may include contacting members, updating training materials, or conducting interactive coaching. Oversee operational activities of the team and recommend process improvements to increase efficiency and customer satisfaction. Partner with Workforce Management to manage forecasting, scheduling, and coverage to ensure optimal service delivery. Conduct quality assurance (QA) reviews, participate in calibration sessions, and provide documented coaching to improve agent performance and consistency. Analyze contact data to identify root causes of repeat or misrouted calls, recommend workflow improvements, and coordinate implementation with stakeholders. Collaborate with IT, product, and telephony teams to optimize Five9 call flows, routing, and automations that improve efficiency and the customer experience. Serve as an operational liaison for new technology releases, system enhancements, and process changes - assist with UAT, agent training, and post-implementation reviews. Ensure ongoing HIPAA compliance and take proactive steps to protect Protected Health Information (PHI). Promote employee engagement and wellness through recognition, meaningful 1:1s, and effective communication - especially within virtual or hybrid teams. Successful Candidates Will Have: Bachelor's degree in Business Management, Administration, or a related field. Five or more years of insurance industry experience, preferably in a customer service environment. Prior supervisory or team lead experience . Life & Health insurance license or the ability to obtain within 60 days of hire. Candidates with exposure to the veterinary space-such as veterinary assistants, vet techs, or similar roles-are a plus. Familiarity with veterinary workflows or member interactions in animal health is beneficial but not required. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification™ for the second consecutive year. Pay Range: $51,800 - $52,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: ********************** Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .

Are you ready to make a meaningful impact while embracing the freedom of remote work? AO South is seeking motivated, service-driven professionals to join our growing team. We're on a mission to help veterans, union members, and their families secure essential life and accidental benefit coverage that protects their financial legacies. This is an opportunity to build a purpose-driven career that combines flexibility, professional growth, and the satisfaction of helping others-without the limitations of a traditional office environment. What Makes This Opportunity Exceptional Work From Anywhere: Enjoy the freedom of remote work and eliminate daily commutes. Unlimited Earning Potential: Commission-based structure where top performers earn $100K+ annually. Warm Leads Provided: No cold calling-connect with qualified members already interested in our programs. Zero Startup Costs: All tools, resources, and training provided at no cost. Performance-Based Rewards: Earn bonuses, recognition, and incentive trips for outstanding results. Union Membership & Stability: Become part of OPEIU Local 277, backed by AO's 70+ year legacy of service and stability. Key Responsibilities Conduct virtual consultations with members to assess their insurance needs. Recommend customized supplemental insurance plans aligned with client goals. Guide clients through the enrollment process with clarity and professionalism. Provide ongoing policy support, including updates and claims assistance. Maintain compliance with company and state regulations to ensure transparency and trust. Qualifications Strong Communication Skills: Excellent verbal and written ability to connect with clients effectively. Self-Motivated & Goal-Oriented: Passion for helping others while achieving personal and team success. Tech-Savvy & Organized: Comfortable using digital tools and managing time efficiently in a remote environment. Problem-Solving Skills: Resourceful approach to addressing client needs and delivering solutions. Sales or Customer Service Experience: Preferred but not required; full training is provided. Life Insurance License: Must be able to obtain one (AO South provides support for licensing). Requirements Must be legally authorized to work in the United States. At this time, AO South cannot hire non-U.S. residents or citizens.

Who We Are. At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. The National Sales Center Commercial Supervisor oversees a team of commercial insurance producers in a fast paced, high volume sales environment. This role leads daily commercial sales operations, develops producer performance, tracks key metrics, and ensures consistent achievement of commercial sales and premium targets. This role drives revenue growth by strengthening commercial sales execution, improving processes, and ensuring a professional, client focused experience across all commercial sales interactions. Key Responsibilities: Sales Team Management: Lead and motivate a team of commercial insurance producers, providing clear guidance, coaching, and performance feedback. Foster a culture of accountability, teamwork, and client focus. Conduct regular team meetings, training sessions, and one on one coaching to develop sales skills, product expertise, and consistent execution across commercial lines. Sales Performance Monitoring: Establish sales targets, goals, and KPIs specific to commercial insurance production. Monitor individual and team performance, analyze sales data, and provide regular performance updates to leadership. Identify trends, address performance gaps, and implement strategies to enhance sales productivity, close ratios, and premium growth. Lead Management: Oversee the distribution and management of commercial insurance leads to ensure timely assignment and consistent follow up. Track lead conversion rates, monitor pipeline activity, and partner with marketing and lead generation teams to improve lead quality, conversion efficiency, and overall new business results. Sales Process Optimization: Continuously review and refine commercial sales processes, workflows, and tools to drive efficiency and scalability. Identify opportunities to streamline quoting, follow up, and client onboarding. Partner with operations and technology teams to leverage automation, improve CRM utilization, and implement best practices that accelerate the sales cycle. Product and Industry Knowledge: Maintain in depth knowledge of commercial insurance products, carrier appetites, underwriting guidelines, and market trends. Provide ongoing training to ensure producers are well equipped to position products effectively, handle objections, and deliver tailored solutions to clients. Sales Reporting and Forecasting: Generate accurate sales reports, forecasts, and performance analyses to support business planning and leadership decision making. Identify growth opportunities, performance risks, and resource needs to drive targeted sales strategies and operational alignment. Customer Service Excellence: Ensure a client first approach within the commercial sales team. Promote professionalism, responsiveness, and ethical sales practices. Support resolution of client inquiries and escalations promptly to maintain a strong reputation for service quality and reliability. Compliance and Regulatory Adherence: Ensure all commercial sales activities adhere to insurance industry regulations, carrier requirements, and company policies. Stay informed of regulatory updates and coordinate necessary training to maintain compliance and uphold best practices. Collaboration and Relationship Management: Partner with marketing, underwriting, carrier relations, and customer service teams to ensure cohesive operations and an exceptional client experience. Build and maintain strong relationships with internal stakeholders and external partners to expand commercial sales opportunities and support sustainable growth. Education and/or Experience: High school diploma or equivalent required. College degree preferred. Minimum of 3 plus years of experience in Property and Casualty commercial insurance sales or sales leadership. Active Florida 2 20 General Lines License required. Experience with Applied Epic, QuoteRush, or similar commercial quoting platforms preferred. Work Environment: This role is primarily remote and performed in a home office environment using standard office equipment and technology. Occasional travel may be required based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role Physical Requirements: This role requires the ability to sit for extended periods of time, communicate effectively, and use a computer, keyboard, and other standard office equipment. The role may require occasional travel, which may include walking, standing, and lifting light materials related to business needs. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Values. The We Way. At We Insure, Group our values shape how we work, how we lead, and how we grow-together. They're more than just words-they guide every interaction, every decision, and every customer experience. We Way Reflects Our Commitment to. We personalize protection at a price you can trust We hustle to find opportunity We care authentically We thrive in ambiguity We own our results We have fun along the way And-we're just getting started Our Total Rewards. Medical, Dental, Vision, Life, Pet; Flexible Spending Account Competitive Salaries 401K Match Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave Short and Long-Term Disability Employee Support Programs, Including Mental Health Tuition Reimbursement Matching Charitable Gift Program Lucrative Referral Program This position is not able to be performed in California, Colorado, New York or Washington. EEO We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *************************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.

What's in it for you... * Competitive compensation package! * Hotel discount at locations worldwide! * Paid time off and holiday pay incentives! * Professional development and promotion opportunities! * Medical, Dental, Vision, and supplemental insurance effective DAY ONE! * 401(k) available for all associates! * Free parking! Why you will enjoy this job... The Guest Service Supervisor is a leader for the hotel's front desk and guest services team. Guest Service Supervisors must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. The Supervisor will assist in adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Supervisor include resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, managers, and other hotel department teams. MUST HAVE OPEN AVAILABILITY What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * Coaching and counseling front office associates; holding them accountable to hotel standards * If applicable, maintain balance and security of house bank and accurately log all transactions. * Other duties as assigned by management Success Factors... Experience & Education: * 2+ years of customer service experience, Hospitality experience strongly preferred * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products. What we look for in you (ie. job requirements): * FINRA License series 7 and 63 * FINRA License 24 OR 9 AND 10 * Experienced and passionate people leader with a proven track record of guiding and developing teams. * Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto. * Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation. * Fantastic communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto. Nice to haves: * FINRA License Series 3, 4, 65, or 66. * High level of proficiency in cryptocurrency and Coinbase products. * Advanced degree in business, finance, project management or client experience. Preferred Locations: Orlando, San Francisco, Seattle, Dallas/Fort Worth Job #: 73430 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $96,305 to $113,300+ target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $96,305-$113,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. Other duties as assigned. Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year experience in a similar position. Prior supervisory experience a plus. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Job DescriptionRehab Front Desk This position is the liaison between OrthoNeuro and patients receiving rehab services. It is responsible for the efficient operation of the front desk area and ensuring current information and patient financial responsibility is obtained from the patient. Essential Duties and Responsibilities Greet patient as they arrive and exit the office Maintain charts in both the clinic and the EHR Answer the phone and take messages with clarity Guide the patient through the registration and scheduling process while maintaining updated demographic information in the EMR and EHR Collect copays and account balances with accurate posting of these payments in the EMR Complete the insurance verification, and authorization process in order to communicate the information to the patient and the clinicians Dissemination of accurate and timely communication with the physicians, patients, insurance providers, etc. Driving between OrthoNeuro facilities or to business-related areas Other duties as assigned Certificates, Licenses, and/or Registrations Valid Ohio Driver's license or valid driver's license from another state and ability to secure an Ohio Driver's License within 30 days of assuming this job. Must maintain in force at all times personal automobile liability insurance coverage at levels acceptable to the company. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must pass a pre-employment criminal background check and drug screen. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of Orthopedics, Neurosurgery, Neurology, Psychiatry , Physical Therapy and Occupational Therapy preferred Education and/or Experience High school diploma or equivalent At least one year of related experience or equivalent combination of education and experience; experience in physician offices preferred Benefits: Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.

Job Description Hotel seeking qualified person to assume immediate full time position for Front Desk Supervisor and Assistant General Manager.This position reports directly to the General Manager.Requirements for this position include great communication skills and experience in the Hospitality Industry in the areas of Customer Service, Sales, Front Desk, Management of Departments within a hotel including supervision of multiple employees.A candidates experience should include training of employees in customer service, operations , and sales . This position requires knowledge of Sales Goals in exceeding Revenue Targets and Department Budgets to control departmental costs .As Front Desk Manager you will work front desk shifts ,complete a schedule, train, and evaluate employees.As Assistant General Manager you will support General Manager in Operations and covering GM responsibilities during days off and vacations.This positions requires a flexible working schedule to meet customer demands and employee support.This position pays a competitive salary with benefits including Paid Time Off, Simple Retirement Plan, Health Benefits, and Free Life Insurance.

Are you an energetic sales leader who excels at professional development of others? Looking for a path to management with growth opportunities in the Wellness industry? Elements Massage is looking for a sales supervisor to oversee sales and front desk operations for a small team in our Massage Therapy wellness studio. Goal is to develop this individual into the next Sales Manager within the year. Contact us today! Elements Massage Spa Sales Supervisor Benefits: $17 per hour, plus sales commissions and bonus structure Medical, dental, vision, and Colonial Life Insurance and free telemedicine 401k Paid Time Off (PTO) Company shares (ESOP) Free massage therapy or facial services Supervisor Qualifications - A great supervisor believes in the therapeutic benefits of Massage Therapy, and has the following: Experience supervising a team with motivation to grow within the organization Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly. Has a passion for coaching and development. Implements structure, policies, and procedures. Customer Service oriented. Experience in effective sales. Ability to identify and solve problems, set expectation, goals, and kindly hold employees accountability Possess strong verbal and written communications skills Possess strong interpersonal skills to communicate with confidence Must be an excellent organizer with strong project management skills Must be able to work flexible days and hours; including nights, weekends, and holidays Excel at training and motivating teams MindBody Software experience a plus; comfortable with Googledocs and Excel experience with massage and esthetics a plus EMOJ456 Legal Disclaimer ©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.