Front line supervisor jobs near me

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking a talented Customer Service Supervisor - Retention for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams. Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits. If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs! The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for: * Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers. * Develop performance improvement/action plans to address performance gaps or deficiencies. * Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence. * Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries * Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume. * Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers. * Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions * Support the continued growth of the Customer Service department through continuous process improvement initiatives * Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan * Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals * Handle and interact/engage in TEAMS chat We Offer: * A Competitive Compensation package * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy Are you ready to write your ORKIN CAREER STORY? Qualifications What's required * High School/GED * At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment * At least 2-4 years of experience leading a remote team * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Excellent interpersonal and communication skills * Demonstrated ability to prioritize tasks and manage time efficiently * Proficient in Microsoft Office * Comfortable working in a high-volume role * Basic computer skills in various software and web-based applications * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment * At least 2-4 years of experience leading a remote team * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Excellent interpersonal and communication skills * Demonstrated ability to prioritize tasks and manage time efficiently * Proficient in Microsoft Office * Comfortable working in a high-volume role * Basic computer skills in various software and web-based applications * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams. Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits. If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs! The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for: * Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers. * Develop performance improvement/action plans to address performance gaps or deficiencies. * Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence. * Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries * Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume. * Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers. * Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions * Support the continued growth of the Customer Service department through continuous process improvement initiatives * Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan * Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals * Handle and interact/engage in TEAMS chat We Offer: * A Competitive Compensation package * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy Are you ready to write your ORKIN CAREER STORY?

Job Title Front End Lead Duration: Full Time Note : Any mobile application develop Experience Job Description: • Functional requirement understanding of Front End development • Understand the current architecture of the customer business line • Discussing technical solutions with customer technical team and suggesting innovative ideas for solutions • Maintaining a high awareness of industry issues and trends for UI development work, particularly in regard to web accessibility, usability, and emerging technologies • Interaction with other teams (QA, Business, Technical Architect) Required Skills: · Java · AngularJS · JQuery · Jscript · HTML · JSP Desired Skills: · Ajax, JSON · JS Framework, JSTL · HTML5, CSS3 · Code optimization · Cross Browser issues, Multiple devices · Soft Skills Additional Information Note : Any mobile application develop Experience Remote work

Remote-based anywhere in the world GoodPower works globally to unlock the enormous economic potential of the energy transition-more affordable energy bills, better and more abundant jobs, healthier food, economic security for families and farmers, and a better economy that works for all of us.We operate at the intersection of digital media, smart tech, civic participation, and advocacy to reach millions of people annually with our work to: lower costs and create jobs, shift culture to transform beliefs and behaviors, and accelerate the deployment of decarbonized technologies like: renewables, regenerative agriculture and electric vehicles-one individual, one neighborhood, one community at a time.GoodPower is at an exciting, pivotal moment as we launch our new strategic plan through 2030 to level up all areas of our work-growing our organization 5x over the next five years and relentlessly honing our skills and expertise to be the best that we can be to transform our renewable energy economy. Job Summary Join our Product & Engineering team as a seasoned technical leader who will drive, build, and ship robust digital products and features. This is not a coordinator-only job: the ideal candidate is a hands-on builder and architect, contributing code, integrating APIs, and tackling engineering challenges alongside managing project momentum. Applicants must be equally motivated to manage products from concept to deployment, collaborate with stakeholders, and build highly functional, user-focused solutions in a fast-moving mission-driven environment. Typical Day Imagine starting your day by catching a Slack ping about a DNS update required for tomorrow's launch, so you hop into Cloudflare and make the changes; after confirming the deployment pipeline looks healthy, you spin up a brainstorming call with our product and data leads to spec out a new advocacy landing page, sketching wireframes in Figma and highlighting user flows that will keep civic action frictionless. Next, you document the custom targeting workflow our comms team can use to send segmented broadcasts-now automated through your API integrations connecting Twilio, SendGrid, and Segment to our CRM and Ads Manager via GTM-then you jump onto a quick Upwork chat to walk a contractor through improving accessibility on the new React microsite, all before heading into afternoon QA checks and prepping for the user feedback review session that ensures our digital work truly empowers millions with GoodPower. Key Responsibilities Architect, build, and launch new digital products and features-including microsites and platform upgrades-using WordPress, Softr, and Engaging Networks, while actively driving our transition from no-code solutions to scalable, modern frameworks like React, Next.js, Vue.js, Angular, Node.js/Express, or Django for long-term growth and reliability. Integrate and automate tools via APIs-connecting platforms like Twilio SMS, SendGrid, Segment, Google Tag Manager, Ads Managers, and other third-party solutions for seamless workflows and campaign effectiveness Lead and mentor a rotating cohort of short-term contractors, ensuring technical standards while also personally rolling up your sleeves for coding, debugging, and live troubleshooting as needed Own technical QA and live deployment checks-ensuring accessibility, reliability, and performance before launches across web, email, and SMS exposure Collaborate directly with Product, Data, and other internal stakeholders to translate ideas into actionable requirements, and prototype/deploy solutions at speed Stay on top of engineering priorities using Jira, Confluence, and best-practice workflow tools Maintain high-quality project documentation and foster smooth team communication via Slack and other channels Qualifications 5+ years experience in product engineering, technical product/project management, or related digital leadership-ideally in a mission-driven or startup environment Strong hands-on experience with modern web development (HTML, CSS, JavaScript, WordPress), as well as configuring/managing APIs and integrations between SaaS tools Demonstrated ability to build or extend digital architectures, track conversion events, automate data flows, and weave together best-in-class platforms like Twilio, SendGrid, and Segment using APIs and direct scripts Experience leading teams and contractors to deliver on technical projects, while maintaining a deep individual contributor/engineering role Track record of launching and maintaining high-quality digital assets under fast timelines, and troubleshooting issues independently Familiarity with Jira/Confluence, Google Workspace, Slack, and similar collaboration infrastructure; able to leverage these to enable engineering outcomes Bonus: Exposure to advocacy/mobilization tools like Engaging Networks, data-driven campaigns, and optimization for citizen engagement at scale Compensation & Benefits Salary range for US candidates $86,000 to $100,000 annually. Salary for international candidates, we offer competitive, location-adjusted salaries based on local market rates, cost of living, and experience. US benefits include: Medical, Dental, Vision, 403b retirement savings plan, Vacation, Sabbatical, Paid Parental Leave, 2 Floating Holidays, 2 Community Service Floating Holidays, sick time, two weeks of full-staff time off (July 4 week and Christmas-New Years week) and 13 observed holidays. For international employees, we provide equivalent, locally appropriate benefits through our global employer of record. GoodPower is an equal-opportunity employer that highly values staff diversity Location: Remote (US or International) If you meet the majority of the above qualifications, please apply. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. This description reflects GoodPower's assignment of essential functions, it does not restrict the tasks that may be assigned. GoodPower retains the right to change or assign other duties to this position at any time. Employees must be able to perform the essential functions of the position satisfactorily. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. GoodPower has a zero tolerance standard for abuse and inappropriate behavior by staff members.

Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Job Summary The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers. Responsibilities The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services. Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring team members can perform job responsibilities. Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage employee timecards in addition to standard HR responsibilities as a people leader. Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. Continually monitor program adherence, quality, attendance and address accordingly. Report Corrective and Preventative Actions in a timely manner. Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. Effectively manage time and independently prioritize work responsibilities to meet key deadlines. Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). Proactively seek and implement process efficiencies to reduce team manual work. Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. Work well independently and in a team setting by collaborating across different departments. Qualifications: Must be fluent in English and Spanish Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field of patient support programs preferred Previous management experience preferred Strong communication, presentation, and time management skills Commitment to the continued development of oneself and team members Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas Travel may be needed to perform your duties up to 10%. What is expected of you and others at this level: Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 7am - 7pm CT. REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $67,500.00 - $86,670.00 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/23/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Responsibilities Hands-on involvement in development, design, and code review. Build for highly reliable, scalable, and maintainable web applications. Work closely with our stakeholders in a highly collaborative environment Follow solid agile software development practices Provide leadership in research, design, and implement improvements to existing and new applications. Work closely with cross-asset UI teams to adopt best practices and standard frameworks. Required Qualifications 10+ years of hands-on professional experience in front-end/UI development using Angular (preferably Angular 16+) Strong expertise in JavaScript/TypeScript, HTML5, CSS3, SCSS, and Responsive Design, writing cross-browser compatible code. Experience with RESTful APIs, AG Grid, GraphQL, and integrating front-end components with backend services. Proficiency in UI/UX best practices and building highly interactive web applications. Exposure to ReactJS framework is a big plus Strong understanding of frontend build tools (Webpack, Angular CLI, npm, yarn, gulp etc.) and version control systems like Git. Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.) Clear understanding of building horizontally scalable, highly available, highly resilient, and low latency applications Preferred Qualifications Exposure to Cloud infrastructure both on-premises and public cloud (i.e., OpenShift, AWS, etc.) Exposure to Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.) Multiple years of experience CI/CD pipelines and using front-end test strategies and frameworks (Cypress, jasmine, karma, selenium etc.) Bachelor's degree in engineering, computer science, computer engineering, or equivalent work experience Exposure to event-driven design and architecture (Kafka, Spark Flink, etc.) Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.) Exposure to Infrastructure as Code tools (Terraform, Cloudformation, etc.) Exposure to Security, Observability, and Monitoring tools (Grafana Prometheus, Splunk, ELK, CloudWatch, etc.) Exposure to database concepts (RDBMS, NoSQL) Compensation, Benefits and Duration Minimum Compensation: USD 44,000 Maximum Compensation: USD 154,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post

We are seeking to fill the role of Customer Service Supervisor - Remote. The ideal candidate thrives in a fast-paced environment, excels in employee development, and enjoys collaborating with clients and internal business partners to achieve the best outcomes for homeowners. Responsibilities • Supervise the performance of Call Center Teams to ensure Customer Experience Specialists meet or exceed performance standards by reviewing all relevant daily, weekly, and monthly reports. • Manage daily operations of the customer service team and provide feedback by monitoring all correspondence, including chats and emails. • Oversee, mentor, advise, and develop Customer Experience Specialists while consistently upholding professional conduct and respect. • Analyze quality monitoring reports to identify and address employee development opportunities. • Manage administrative tasks related to Human Resources, including scheduling, processing time off reports, conducting performance reviews, ensuring timecard accuracy, and handling disciplinary actions. • Ensure thorough and precise documentation of all employee interactions / meetings and records. • Monitor and manage operational risks by ensuring key controls are effectively implemented. • Maintain expert knowledge in the Fair Credit Reporting Act guidelines. • Regularly review and comprehend departmental policies, procedures, training, communications, workflows, performance impacts, and implementation of new processes/strategies affecting the Call Center. • Handle escalated calls as needed and investigate / resolve customer complaints as applicable,while maintaining accurate reporting logs. • All other duties as assigned. Qualifications • High School Diploma or equivalent required. • Understanding of mortgage servicing: escrow, taxes, payment application. • Must be flexible, organized, and able to effectively manage time to prioritize daily assignments/priorities. • Proven leadership or managerial experience. • Expert and proven knowledge of customer service principles and practices. • Analytical ability to apply data and information to all processes and solutions. • Ability to provide consistent engagement in customer and brand experience. • Excellent verbal and written communication skills. • Excellent interpersonal communication skills. • Excellent attention to detail and accuracy. • Excellent analytical ability to detect problems in workflow. • Ability to work with determination while conducting research and awaiting results. • Ability to react effectively to change and manage other essential tasks as assigned. • Ability to multitask while meeting strict timelines and deadlines. • Ability to troubleshoot complex issues and deliver results quickly. • Highly advanced mortgage product knowledge required. Desired Skills and Qualifications • Bachelor's degree. • 5 years of supervisory experience, preferably in a call center. • Understanding of Home Equity Line of Credit (HELOC) servicing. Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $52,400 - $88,000 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. Work Conditions Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Physical Demands Sitting up to 90% of the time Walking and standing up to 10% of the time Occasional lifting, stooping, kneeling, crouching, and reaching Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Beneficiary Help Line Supervisor-Senior to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Systems Manager is responsible for the administration, security, maintenance, and optimization of IT systems, networks, and infrastructure supporting the Beneficiary Helpline and related program operations. This role ensures reliable system functionality, compliance with SSA and federal security standards, and supports business continuity through proactive management, troubleshooting, and enhancements. The Systems Manager collaborates with program leaders and cross-functional teams to align technology solutions with organizational needs, prepares technical documentation, and serves as a subject matter expert on system security and best practices. The Beneficiary Helpline Supervisor provides advanced leadership and operational excellence for the SSA Beneficiary Helpline. In addition to the standard supervisory responsibilities, this position manages high-complexity issues, serves as the primary escalation point for critical incidents, and leads process improvement initiatives. The Supervisor works closely with the Helpline Manager to ensure all contractual objectives are met, oversees advanced certification and training programs, and maintains a strong compliance posture with SSA and federal requirements. Additional duties include developing and executing advanced quality assurance plans, delivering comprehensive performance analysis and executive-level reporting, and liaising with stakeholders to align the helpline with program objectives. The Supervisor is responsible for workforce planning, resource allocation, and leading staff development efforts to foster a high-performing, customer-focused team. Duties and Responsibilities: • Provide advanced supervision, mentorship, and leadership for helpline staff and senior team members. • Manage and resolve the most sensitive or high-impact beneficiary inquiries and incidents. • Deliver executive-level analyses, operational reporting, and performance metrics to management. • Lead development, documentation, and implementation of best practices, policies, and SOPs for the helpline. • Oversee advanced certification and training initiatives for staff. • Develop and execute comprehensive quality assurance and customer satisfaction improvement plans. • Collaborate with internal and external stakeholders to ensure alignment with SSA objectives. • Ensure compliance with all federal, SSA, and contractual requirements related to privacy, security, and risk management. • Lead workforce planning, resource management, and succession management activities. Requirements: • Bachelor's degree with 5-7 years relevant supervisory experience; advanced degrees or certifications preferred. • Experience leading large teams in high-volume, complex contact center environments, especially those supporting government or public sector clients. • Demonstrated ability to manage staff development, performance, and mentorship programs. • Advanced skills in performance analysis, reporting, and using insights for operational decisions. • Superior written and verbal communication skills; ability to communicate with all stakeholder levels. • Expert proficiency in contact center solutions, analytics tools, and incident management systems. • In-depth knowledge of federal confidentiality, privacy, and information security regulations. • Experience leading process innovation, change management, and quality improvement initiatives. • Advanced conflict management and crisis intervention skills. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

About Us We partner with labor unions, credit unions, and professional associations across North America to deliver supplemental benefit programs that strengthen financial protection and long-term security for members and their families. Through these partnerships, we help working individuals safeguard their income, health, and peace of mind. Built on integrity, service, and genuine care, our organization is known for providing clear, personalized guidance - ensuring every member fully understands the options available to them. We know every family's situation is unique, and we tailor our support to match their needs. Our mission is simple: to empower and protect hardworking families. We aim to make a real difference through programs that bring lasting stability and reassurance. As we continue to grow, we're looking for motivated, people-focused professionals ready to build a meaningful remote career that combines purpose, growth, and flexibility. The Opportunity This role allows you to make a real impact every day. You'll be the trusted connection between members and the benefits they've requested. Through virtual consultations, you'll listen, guide, and help families choose options that align with their goals. You'll enjoy the freedom of a fully remote position, with the flexibility to design your schedule and maintain balance while working alongside a supportive, like-minded team. This is more than a job - it's a career built on performance, purpose, and growth. Key Responsibilities Conduct virtual and phone consultations with members interested in their benefit options. Build trust through active listening and empathy. Clearly explain programs and guide families to informed decisions. Maintain accurate digital records and organized documentation. Collaborate with teammates to achieve shared goals and uphold service excellence. Participate in ongoing training and professional development. Contribute ideas to improve efficiency and the member experience. Qualifications Legally authorized to work in the U.S. or Canada. High school diploma or equivalent (post-secondary education is an asset). Comfortable using Zoom, email, and digital tools. Strong communication and interpersonal skills. Self-motivated and organized in a remote setting. Experience in customer service, sales, or client relations is helpful, but not required - full training provided. Ideal Traits Empathetic and relationship-focused. Dependable, adaptable, and organized. A strong team player who values accountability. Professional and confident communicator who always puts people first. What We Offer Comprehensive benefits, including life, dental, prescription, and travel coverage. Remote work flexibility and balanced scheduling. Performance bonuses, incentives, and travel rewards. Continuous mentorship and leadership development. A supportive, inclusive culture that celebrates effort, growth, and success. Make an Impact If you're passionate about helping others and want a career that offers purpose, stability, and recognition, this is your chance to thrive. Join a team that helps thousands of families across North America gain confidence in their financial future - where your effort is valued, your growth is encouraged, and your success is shared.

We are seeking a dedicated and experienced Customer Service Inbound Call Center Supervisor to lead our remote team of customer service representatives in the Treasury Services department. In this fully remote role, you will be responsible for overseeing a team of up to 18 call center representatives, ensuring high-quality service delivery and compliance with industry standards. This position requires strong leadership skills, a deep understanding of Treasury Services and a commitment to fostering a positive work environment. ***Experience mentoring and managing 100% remote financial services inbound call center teams is a plus*** To be successful in this role, we're seeking the following: Minimum of 3 years of experience working in a financial institute's customer service department, with at least 1 year in a supervisory role - preferably as part of the Treasury Services department. Strong understanding of banking operations, particularly in transfer-related services. Excellent communication and interpersonal skills, with the ability to foster a positive team environment. Proficient in call center technologies and software; experience with CRM systems is a plus. Strong analytical and problem-solving skills, with a focus on data-driven decision-making. Ability to work independently and manage multiple priorities in a fast-paced environment. Team Leadership: Supervise, mentor, and motivate a team of Treasury Services customer service representatives, providing guidance and support to enhance their performance and development. Operational Oversight: Monitor inbound call operations, ensuring compliance with departmental policies and procedures, and maintaining high standards of customer service. Performance Management: Conduct regular performance evaluations, provide constructive feedback, and implement training programs to improve team capabilities and service delivery. Quality Assurance: Develop and implement quality assurance processes to assess call quality, ensuring that representatives adhere to best practices and provide accurate information to clients. Customer Experience: Act as an escalation point for complex customer inquiries, resolving issues promptly and ensuring client satisfaction. Reporting and Analysis: Generate reports on team performance metrics, customer feedback, and operational efficiency, utilizing data to identify areas for improvement. Collaboration: Work closely with cross-functional teams, including training, compliance, and product management, to enhance service offerings and address client needs. Continuous Improvement: Identify and recommend process improvements to enhance operational efficiency and client satisfaction within the Treasury Services department.

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,and the community as a whole. We have a rich and storied history. Colibri is one of the pioneers of online professional education,introducing some of the first web-based professional education courses in 2001. Today, the company'sfamily of brands are the leading online professional education platforms in their respective end-markets.We proudly serve >1 million customers annually and employ more than 1,500 mission-alignedprofessionals. To learn more, please visit: ******************** Position Overview: As a Customer Service Supervisor, you'll play a vital role in enabling first call resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, you'll lead and mentor a team to handle a broad range of customer service call types such as processing extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. It's an opportunity to showcase your customer experience expertise and assist us in creating customers for life!What You'll Do: Lead, support, encourage, train, and mentor a team of customer service representatives to deliver a high standard of service. Uphold Customer Service performance targets by monitoring team member progress and providing regular feedback, helping team develop necessary skills and competencies. Assist in the development and implementation of Customer Service procedures, policies, and standards. Work alongside the team, providing technical support and fast-paced critical thinking to anticipate our customer's current and future needs. Serve as an escalation point to review, advise, and respond to student issues, further escalating to department managers as needed. Analyze customer service processes, identifying areas for improvement. Identify ways to enhance efficiency, reduce response times, and improve customer satisfaction. What You'll Need to be Successsful: High school diploma or equivalent 2+ years or more of supervising experience that is specific to manage Customer Service call center teams. Proficiency in Microsoft Office Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone Excellent interpersonal, written, and oral communication skills Strong work ethic and self-motivation with a commitment to succeed both individually and as a team. Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously. Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. Responsible for setting priorities and coordinating activities that align with set objectives and goals. Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. Monitors issues and ensures that Service Level Agreements are met. Identifies key issues and areas for improvement to streamline or implement new recommended procedures. Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. Communicates and collaborates with management effectively to provide and analyze metrics and reports. Minimum Qualifications Bachelor's Degree preferred or equivalent relevant experience. 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. Other Job Specific Skills Excellent written and verbal communication skills. Strong leadership and customer service skills. Ability to organize and supervise staff for maximum efficiency. Advanced problem solving and interpersonal skills. Strong customer service approach. Ability to build, coach and mentor effective teams. Ability to maintain consistent progress towards set priorities. Dedicated focus on accuracy and attention to detail. Ability to remain calm and courteous towards customers, staff, and management in periods of stress. Ability to develop and maintain good working relationships with all customers and co-workers.

What's in it for you... * Competitive compensation package! * Hotel discount at locations worldwide! * Paid time off and holiday pay incentives! * Professional development and promotion opportunities! * Medical, Dental, Vision, and supplemental insurance effective DAY ONE! * 401(k) available for all associates! * Free parking! Why you will enjoy this job... The Guest Service Supervisor is a leader for the hotel's front desk and guest services team. Guest Service Supervisors must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. The Supervisor will assist in adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Supervisor include resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, managers, and other hotel department teams. MUST HAVE OPEN AVAILABILITY What you'll be doing... * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * Coaching and counseling front office associates; holding them accountable to hotel standards * If applicable, maintain balance and security of house bank and accurately log all transactions. * Other duties as assigned by management Success Factors... Experience & Education: * 2+ years of customer service experience, Hospitality experience strongly preferred * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. Other duties as assigned. Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year experience in a similar position. Prior supervisory experience a plus. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

: Are you looking for a flexible, work\-from\-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! Responsibilities : Handle inbound and outbound calls to support customers of various clients Provide excellent customer service, addressing questions and concerns Accurately enter information into our database Follow up with customers as needed to ensure satisfaction Meet and exceed performance metrics to qualify for advancement opportunities Requirements High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work): Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise\-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application) Benefits Work from the comfort of your home Starting pay of $12\-$15\/hour (with increase opportunities) Opportunities for advancement based on performance Supportive team environment "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"654473763","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"Salary","uitype":1,"value":"$24,000\- $32,000"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"City","uitype":1,"value":"Tulsa"},{"field Label":"State\/Province","uitype":1,"value":"Oklahoma"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"74107"}],"header Name":"Customer Service 1","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00185003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********05486026","FontSize":"12","google IndexUrl":"https:\/\/alonjaenterprisesllc.zohorecruit.com\/recruit\/ViewJob.na?digest=UMHDb4jwB4bdQzOAs7s2R1Hf7IW6fQCX.gFHlJFB0x8\-&embedsource=Google","location":"Tulsa","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"7rcah2fd2d6a1ed9b4db180b111d1d108ac67"}

Job DescriptionFront DeskTravel is required to our office locations listed below.Dublin, Westerville, New Albany, Pickerington, Grove CityBenefits: Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k. Job Summary: This position is responsible for being the liaison between OrthoNeuro and the patient while at the same time creating and maintaining a friendly, pleasant environment at the front desk area. This position is also responsible for the efficient operation of the front desk area and obtaining current information from patients. Job Duties: Greet patients as they arrive at the office Guide patients through the OrthoNeuro registration/check in process Create patient charts and schedule appointments for new walk-in patients Ensure that accurate insurance and demographic information is added/updated into the computer system Ensure required documents are accurate and included in patient charts for appointment Ensure patient outcomes information is collected after the patient leaves Collect required co-pays, co-insurances, and/or patient balances for patients seen each day Post patient balances due Balance collected funds at the end of the day and email reconciliation sheet to the Billing department Communicate to physicians pertinent information affecting their clinic and patients Other duties as assigned Job Requirements: High school degree or equivalent; or completion at a technical training institution At least one year related experience; or equivalent combination of education and experience. Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred. Benefits: Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.

Job Description Hotel seeking qualified person to assume immediate full time position for Front Desk Supervisor and Assistant General Manager.This position reports directly to the General Manager.Requirements for this position include great communication skills and experience in the Hospitality Industry in the areas of Customer Service, Sales, Front Desk, Management of Departments within a hotel including supervision of multiple employees.A candidates experience should include training of employees in customer service, operations , and sales . This position requires knowledge of Sales Goals in exceeding Revenue Targets and Department Budgets to control departmental costs .As Front Desk Manager you will work front desk shifts ,complete a schedule, train, and evaluate employees.As Assistant General Manager you will support General Manager in Operations and covering GM responsibilities during days off and vacations.This positions requires a flexible working schedule to meet customer demands and employee support.This position pays a competitive salary with benefits including Paid Time Off, Simple Retirement Plan, Health Benefits, and Free Life Insurance.

Job Description We're hiring an experienced Manager of Transmission Line Engineering to lead a multidisciplinary team responsible for delivering high-quality T-Line projects. This role oversees day-to-day operations, ensures performance across cost, quality, and schedule metrics, and serves as a key client liaison. The ideal candidate will hold a bachelor's degree in engineering and a PE license, with 10+ years of transmission line experience and a strong background in consulting, project delivery, and team leadership. Proven ability to manage large portfolios, mentor staff, and drive operational excellence is essential. Location: United States *Remote* Responsibilities: Lead and mentor a multidisciplinary team working on transmission line engineering projects Ensure projects meet cost, quality, and schedule targets Monitor project portfolio health and report key metrics Serve as the primary contact for client needs and issues Support team development through training and performance feedback Address scope changes, invoicing issues, resource planning and client expectations Drive continuous improvement and business growth Qualifications: BSCE, BSEE or similar Degree in Engineering; PE license required 10+ years of T-Line engineering experience 6+ years in a consulting engineering services/project delivery environment Experience managing teams and multi-million-dollar portfolios Strong communication, leadership, and client management skills Financial and risk management experience Ability to travel as needed, up to 40% Top Skills: Transmission Line Design Project Portfolio Management Utility Consulting Risk & Financial Oversight Team Leadership & Development Company Brief: Global leader in Engineering Services for over 35 years with exceptional growth and profitability; providing engineering solutions through a proven, global project execution process for Utility and Large Industrial clients worldwide. Manager of Transmission Line Engineering (Remote) - 2470m Visit our website for more details ********************* This position is being offered through Management Recruiters of Bonita Springs, Inc., who proudly supports Affirmative Action and Equal Opportunity Employment. We are committed to workforce diversity. M/F/D/V are encouraged to apply. Unable to sponsor or transfer H1 visas at this time. Key Words: PE Licensed Engineer BSCE BSEE Electric Utility Technical Leadership Power Delivery Transmission Line engineering design T&D Client-Facing QA/QC engineering program project management consulting engineer