Research Summary. We analyzed 726 front line supervisor resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like BJ's Wholesale Club and UPS. Here are the key facts about front line supervisor resumes to help you get the job:

  • The average front line supervisor resume is 276 words long
  • The average front line supervisor resume is 0.6 pages long based on 450 words per page.
  • Front line is the most common skill found on a front line supervisor resume. It appears on 27.2% of resumes.
After learning about how to write a professional front line supervisor resume, you can make sure your resume checks all the boxes with our resume builder.

Front Line Supervisor Resume Format And Sections


1. Add Contact Information To Your Front Line Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school


3. Next, Create A Front Line Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Front Line Supervisor Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Safety Procedures Skills

    Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

  • Loss Prevention Skills

    The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

  • Service Desk Skills

    The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.

  • POS Skills

    POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

  • Credit Card Skills

    A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Top Skills for a Front Line Supervisor

  • Front Line, 27.2%
  • Customer Service, 11.6%
  • Safety Procedures, 10.0%
  • Lean Manufacturing, 7.3%
  • Other Skills, 43.9%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Front Line Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Front Line Supervisor
  • Performed all aspects of computerized scheduling and payroll.
  • Established positive relationships with customers and provided an overall enjoyable experience
  • Conducted PowerPoint presentation to illustrate shrink reduction, cost cutting programs and additionally to promote safety awareness in all departments.
  • Prospected and conducted face-to-face calls with business executives and directors throughout assigned territory.
  • Maintained positive attitude to make customers shopping experiences pleasant and memorable.
Work History Example # 2
Work Center Supervisor
  • Interpreted, issued and assisted in controlling the use of the airlines MEL, CAT-III, and ETOPS programs.
  • Maintained, troubleshot, and repaired multiple C4SI and ATC communication systems and subcomponents across a broad frequency spectrum.
  • Mobilized Reservist with Navy Expeditionary Logistics Support Group Forward.
  • Earned 5 Navy and Marine Corps Achievement medals for superior performance and savings of more than 1.8million dollars.
  • Facilitated Command Indoctrination for over 350 Sailors as the command Navy Marine Corps Relief Society financial Representative.
Work History Example # 3
Front Line Supervisor
  • Supported store shrink awareness program and provided advice to management.
  • Maintained communication with management team of pertinent issues and followed-up with action planning.
  • Achieved a positive work environment which encouraged individual customer service excellence and Teamwork.
  • Trusted with sensitive financial information and possesses a keen ability to identify unaccounted funds.
  • Supervised associate customer service training and communication efforts through participating in morning rallies and utilizing the service bulletin board.
Work History Example # 4
Work Center Supervisor
Army Fleet Support
  • Provided MEL/CDL/DMI numbers to mechanics.
  • Maintained ETOPS program including oil consumption tracking.
  • Selected by management to be the certified shipping and receiving inspector under FAA SUP programand Flightworks GMM.
  • Maintained aircraft fleets within in Airworthiness Condition, monitored issued deferrals while ensuring FAA compliance and protecting company certificate.
  • Retained communications and with the station's GM (s) and the local FAA to quickly resolve any issues.

5. Highlight Your Front Line Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your front line supervisor resume:

  1. OSHA Safety Certificate


6. Finally, Add a Front Line Supervisor Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Eaton Jobs (21)
  2. US Air Conditioning Distributors Jobs (25)
  3. UPS Jobs (238)
  4. Chipotle Mexican Grill Jobs (32)
  5. Aramark Jobs (18)

Common Front Line Supervisor Resume Skills

  • Front Line
  • Customer Service
  • Safety Procedures
  • Lean Manufacturing
  • Process Improvement
  • PowerPoint
  • Personnel Problems
  • Direct Reports
  • Front End
  • Collective Bargaining
  • Loss Prevention
  • Service Desk
  • POS
  • Customer Complaints
  • Credit Card
  • Food Preparation
  • Performance Reviews
  • Front Door
  • Customer Orders
  • Quality Standards
  • Sales Floor
  • Customer Inquiries
  • Member Service
  • Safety Standards
  • Direct Support
  • Cash Drawers
  • Hazardous Materials
  • Inventory Control
  • FAA
  • Professional Development
  • Disciplinary Actions
  • Food Court
  • Quality Service
  • Food Orders
  • Performance Appraisals
  • Bank Deposits
  • Ice Cream
  • Customer Issues
  • FLS
  • Merchandise Returns

Front Line Supervisor Jobs