What does a front of house manager do?
A front of house manager coordinates and supervises the front house team. Front of house managers make sure that every client receives a warm welcome. They see to it that all house services are performed smoothly. The scope of their duties and responsibilities may involve the recruitment of team members. They carry out administrative tasks in an organization or establishment such as a theater, concert hall, or restaurant. It is their job to handle the preparation and daily operations of these areas.
Front of house manager responsibilities
Here are examples of responsibilities from real front of house manager resumes:
- Plan and manage all windows design and implementations.
- Manage a dedicate Linux web server; install new vhosts accounts including a cpanel via WHM software.
- Manage the development of a hybrid Linux desktop deploy to an acquire company to aid in application integration.
- Manage and full responsible for the daily operation of all bars outlet, main bar, and banquet bar service.
- Manage all holiday reservations and seating including staffing of all cater events.
- Manage daily operations of the front-of-the-house functions in the restaurant, including appearance, presentation, customer experience and professional leadership.
- Programme and maintain POS computer system including menu additions, price changes, system reports, and payroll reports.
- Train and oversee FOH employees; delegating tasks and enforcing policies to ensure customer service and service times are meet.
- Exhibit ability to maintain cleanliness throughout kitchen and dining areas while exhibiting excellent skills in quality customer service to customers.
- Experience in testing and writing SQL and PL/SQL statements.
- Install configure and troubleshoot of VMware performance and tuning issues.
- Cater to customers with food allergies and diet restrictions such as gluten-free and vegan items.
- Fill bartending, gift shop, coat check, and greeting positions during theatrical and special events.
- Compose SQL queries to extract data from multiple data tables simultaneously, and modify data to existing tables.
- Adopt a sound knowledge of menu items as well as an awareness and sensitivity to allergies and customer preferences.
Front of house manager skills and personality traits
We calculated that 16% of Front Of House Managers are proficient in Cleanliness, Guest Satisfaction, and Wine. They’re also known for soft skills such as Business skills, Leadership skills, and Organizational skills.
We break down the percentage of Front Of House Managers that have these skills listed on their resume here:
- Cleanliness, 16%
Developed side-work chart rotation for servers to ensure quality standard of cleanliness and solidarity.
- Guest Satisfaction, 8%
Develop and maintain effective operating and control processes designed to attain maximum operating efficiency while adhering to established guest satisfaction criteria.
- Wine, 8%
Greet and converse with customers-Wait on tables-Host wine tours-Assist with event set-up-Assist with various events-Attend Wine Training-Deliver Wine tastings-Cleaning
- Guest Service, 8%
Handled a multitude of daily assignments, including managing all aspects of the restaurant to consistently deliver exceptional guest service
- POS, 7%
Mastered POS system, and consistently and effectually handled monetary transactions and end-of-day deposits.
- Customer Service, 6%
Improved customer service experience for guests by upgrading staff and establishing performance and accountability standards for all customer facing personnel.
"cleanliness," "guest satisfaction," and "wine" are among the most common skills that front of house managers use at work. You can find even more front of house manager responsibilities below, including:
Business skills. To carry out their duties, the most important skill for a front of house manager to have is business skills. Their role and responsibilities require that "food service managers must understand all aspects of the restaurant business, including how to budget for supplies, comply with regulations, and manage workers." Front of house managers often use business skills in their day-to-day job, as shown by this real resume: "oversee preparation of public areas before guests arrive, and maintain cleanliness during business hours. "
Leadership skills. Another soft skill that's essential for fulfilling front of house manager duties is leadership skills. The role rewards competence in this skill because "managers must establish good relationships with staff to maintain a productive work environment." According to a front of house manager resume, here's how front of house managers can utilize leadership skills in their job responsibilities: "team leadership cleanliness and organization of the business promoting excellent customer service. "
Organizational skills. This is an important skill for front of house managers to perform their duties. For an example of how front of house manager responsibilities depend on this skill, consider that "managers have many different responsibilities, including scheduling and overseeing staff, budgeting, and maintaining financial records." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a front of house manager: "maintained inventory and cash control and utilize organizational skills to order food and supplies. ".
Problem-solving skills. A big part of what front of house managers do relies on "problem-solving skills." You can see how essential it is to front of house manager responsibilities because "managers need to be able to resolve personnel issues and customer-related problems." Here's an example of how this skill is used from a resume that represents typical front of house manager tasks: "handled/resolved customer relations and complaints. "
Communication skills. Lastly, "communication skills" is an important element of what a front of house manager does. Front of house manager responsibilities require this skill because "food service managers must give clear orders to staff and be able to convey information effectively to employees and customers." This resume example highlights how front of house manager duties rely on this skill: "acquired extensive development of customer relations and interface communications. "
The three companies that hire the most front of house managers are:
- Jason's Deli332 front of house managers jobs
- Chick-fil-A46 front of house managers jobs
- Nordstrom43 front of house managers jobs
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Compare different front of house managers
Front of house manager vs. Executive chef
Executive chefs are considered the lead chefs in a restaurant. They manage the restaurant's kitchen, including all other chefs employed by the restaurant. Executive chefs are in charge of creating menu items and ensuring that the restaurant's menu is in line with the restaurant's identity. They handle the management of the pantry and ensure that it is well-stocked. They also ensure that all kitchen equipment and fixtures are working well. Executive chefs are responsible for training new chefs on the job to ensure consistent food quality.
These skill sets are where the common ground ends though. The responsibilities of a front of house manager are more likely to require skills like "guest service," "pos," "cash handling," and "guest relations." On the other hand, a job as an executive chef requires skills like "culinary," "kitchen operations," "menu development," and "food handling." As you can see, what employees do in each career varies considerably.
Executive chefs really shine in the hospitality industry with an average salary of $60,122. Comparatively, front of house managers tend to make the most money in the hospitality industry with an average salary of $39,179.On average, executive chefs reach similar levels of education than front of house managers. Executive chefs are 0.7% less likely to earn a Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.Front of house manager vs. Food and beverage supervisor
A Food and Beverage Supervisors role is to make sure that guests food and beverage expectations are being met or exceeded. They supervise all of the issues related to a patrons dining experience, like quality control, staff management, health and safety regulations.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that front of house manager responsibilities requires skills like "leadership," "bar work," "sanitation standards," and "event planning." But a food and beverage supervisor might use other skills in their typical duties, such as, "food handling," "culinary," "beverage outlets," and "bars."
Food and beverage supervisors earn a lower average salary than front of house managers. But food and beverage supervisors earn the highest pay in the media industry, with an average salary of $38,975. Additionally, front of house managers earn the highest salaries in the hospitality with average pay of $39,179 annually.food and beverage supervisors earn similar levels of education than front of house managers in general. They're 0.5% more likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.Front of house manager vs. Restaurant supervisor
A restaurant supervisor supervises all the restaurant's tasks to keep the restaurant running smoothly. Besides controlling the restaurant staff members' work schedules, restaurant supervisors also screen, interview, hire and train restaurant staff members. They inspect the restaurant kitchen from time to time to ensure the staff members maintain proper sanitation and hygiene standards. Moreover, these professionals oversee food storage, presentation, and preparation to ensure they comply with the food safety regulations and food health regulations.
The required skills of the two careers differ considerably. For example, front of house managers are more likely to have skills like "leadership," "bar work," "staff training," and "quality service." But a restaurant supervisor is more likely to have skills like "culinary," "reservations," "food handling," and "beverage service."
Restaurant supervisors earn the best pay in the utilities industry, where they command an average salary of $43,228. Front of house managers earn the highest pay from the hospitality industry, with an average salary of $39,179.Most restaurant supervisors achieve a similar degree level compared to front of house managers. For example, they're 0.1% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Front of house manager vs. Server and shift manager
Types of front of house manager
Updated January 8, 2025
