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  • Clerical Assistant 2 - Luzerne County Assistance Office

    Commonwealth of Pennsylvania 3.9company rating

    Remote front office administrator job

    If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, a Clerical Assistant 2 position is for you! Apply today and join our team! DESCRIPTION OF WORK As a Clerical Assistant 2, You will perform a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment. Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch. Travel and overtime as needed. Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved?location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office at Luzerne CAO. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108.00 (before taxes). Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Luzerne County. If no eligible candidates who live within Luzerne County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirement: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $36.1k yearly 5d ago
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  • Office Administrator

    Class Acts Entertainment

    Front office administrator job in Columbus, OH

    This person will support a small team of individuals supplying talent and services to the events industry. You will serve as a general administrative assistant, office manager, bookkeeper and file clerk. We are looking for someone with a positive attitude and a willingness to learn in an ever-changing environment. LOCATION: Our office is located in Franklinton (downtown Columbus) above the Chromedge studios. This is some of what you will do: Keep us organized with electronic filing & record keeping. Contract management. Sending client and vendor contracts electronically. Recording contracts returned. Generating custom contracts for recurring customers. Transactional Bookkeeping in QuickBooks Online. Recording all incoming and outgoing payments. Generating and sending customer monthly invoices. Reconciling our event database and our accounting records. Provide email and phone support to customers and artists. Office supply management & organization. Assist with website updates and maintenance. Internal and external office communication. Database and list updates and management. Update artist promotional material. Do you possess these skills? Excellent organizational and time management skills. Understanding of general bookkeeping and accounting practices including familiarity with Quickbooks Online. Strong verbal and written communication skills. Love of the music and events industry. Enjoy behind the scene work. Experience in a support role that requires heavy multi-tasking. Able to work with a very diverse clientele. Extreme attention to detail. Proactive with ability to anticipate and prioritize task lists. Candidates must be self driven and have a strong work ethic. Ability to multi-task, organize, and prioritize work. Technology savvy and proficient in common computer apps including Google Apps, MS Office suite, web browsers, Wordpress. ------------------------------------------------------------------------- Do you love the events and music industry? Do you have the skills needed to thrive in this position? If so, please send us your cover letter and resume. This is a full time position paid hourly with benefits. Class Acts Entertainment is an equal opportunity employer.
    $30k-41k yearly est. 4d ago
  • Receptionist

    LHH 4.3company rating

    Front office administrator job in Columbus, OH

    We are seeking a highly organized and personable receptionist to join our team on a temporary basis. This role is critical in ensuring smooth front desk operations and providing excellent customer service to visitors and staff during the coverage period. This is a 3-month contract to cover a medical leave. Pay for this opportunity will range between $17 and $20/hr. Responsibilities: Greeting and assist visitors in a professional and friendly manner. Answer and direct incoming phone calls promptly. Manage incoming and outgoing mail and deliveries. Maintain a clean and organized reception area. Schedule appointments and manage meeting room bookings. Provide administrative support to various departments as needed. Handle inquiries and resolve issues with professionalism. Qualifications: Previous experience in a receptionist or administrative role preferred. Strong communication and interpersonal skills Proficiency in Microsoft Office Suite and basic computer skills Ability to multitask and prioritize in a fast-paced environment. Reliable and punctual with a positive attitude If you are interested in learning more, please apply now.
    $17-20 hourly 15h ago
  • Office Administrator

    AMG, Inc. 4.3company rating

    Front office administrator job in South Charleston, OH

    AMG has partnered with EarthPeak Solutions, an emerging company at the intersection of environmental technology and regenerative agriculture. EarthPeak converts organic materials into high-value fertilizers and carbon-smart product, and they're growing quickly! We're are in need of an Office Administrator to act as the heartbeat of our office and production facility. This role keeps communication open, schedules aligned, and the daily flow of operations running smoothly. (no corp-to-corp or work sponsorship available) Responsibilities: Manage the front-office by answering and directing phone calls, greeting visitors, and keeping communication flowing between drivers, factory personnel, and leadership. Coordinate inbound deliveries, notify staff of driver arrivals, maintain logs, and help keep the production schedule on track. Support production and logistics by tracking loads, gathering and enter tare weights, and ensure accurate invoice information (using QuickBooks or similar). Handle documentation and compliance, send Certificates of Destruction, maintain organized digital and physical records, and support audit readiness. Manage daily office systems such as data entry, maintaining logs, updating customer/vendor files, and assisting with internal workflow software. Assist with product fulfillment by taking occasional online orders, generating shipping labels, packing small orders, and communicating with customers. Support leadership with maintaining schedules, tracking deadlines, prepping documents for management and sales, and proactively resolving routine administrative issues. Engage with staff throughout the facility. You will be working in an office connected to the factory and will need to walk the production floor when needed to communicate with operations staff. Required Skills & Attributes: Strong communicator: clear, concise, steady and able to communicate effectively with all levels of the organization. Solid computer literacy; comfortable learning new systems quickly. Experience with Office 365 and Quickbooks is preferred. Type at least 45 wpm. Highly organized with excellent attention to detail. Ability to prioritize and manager multiple tasks in a fast-moving environment Comfortable working in a production-adjacent office environment and interacting with drivers and factory personnel. Dependable, punctual, good attendance and able to maintain confidentiality. Helpful Skills & Experience (preferred, but not required): Experience with QuickBooks helpful, invoicing, order entry, or logistics workflows. Prior experience in manufacturing, agriculture, recycling, or supply-chain environments. Comfort with light fulfillment tasks (packing small orders, printing labels). Working Environment On-site role in a dedicated office attached to the factory. Occasional short walks onto the factory floor to communicate with operations teams. Fast-paced, purpose-driven environment where accuracy and communication matter. What This Role Offers PTO and paid holidays. A central role in an innovative, mission-driven company building regenerative agricultural systems. Opportunities for growth and increased responsibility as the company expands. A supportive team where your work has real impact on daily operations. Health insurance options launching in 2026. Monday-Friday work week (typical hours are 8:30a-4:30p) Casual dress
    $28k-37k yearly est. 15h ago
  • Practice Coordinator, Mental Health

    Teladoc Health Medical Group 4.7company rating

    Remote front office administrator job

    Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Practice Coordinator, Mental Health will report directly to the Practice Manager, providing direct administrative and project support for our growing 24/7 telemedicine practices. Primary responsibilities will be coordinating physician schedules, patient rescheduling, referral, and prior authorization support, assisting in implementation and roll out of new product offerings and ensuring that staff physicians feel supported in their day-to-day role in virtual healthcare. The candidate will work closely with stakeholders across Teladoc Health, including Provider Relations, Physician Credentialing, Planning and Delivery as well as the Clinical Operations Care Team. Essential Duties and Responsibilities Schedule, cancel, and reschedule patient appointments. Provide service recovery and proactive support to enhance member experience. Inform patients about updates and changes. Assist members in connecting with suitable providers. Handle member escalations and direct inquiries or complaints appropriately. Monitor provider schedules to optimize patient flow in a virtual care setting. Aid in referral management and billing processes. Support clinicians and Care Team staff with referrals and prior authorizations. Provide administrative and technical support for CME, financial reimbursement, licensing, and other tasks. Address provider requests and escalate as needed. Support new physician onboarding and monitor credentialing and training progress. Partner with the credentialing team to manage physician license approvals, renewals, and expirations. Provide feedback to management on training needs, physician performance, and process improvements. Assist with department staff meeting agendas, attendance, minutes, and follow-up items. Participate in performance improvement projects and other related duties. Comply with company policies and procedures. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities No Qualifications Expected for Position Ability to adapt to new situations. Excellent customer service skills. Knowledge of medical terms and practices. Strong interpersonal and communication skills. Attention to detail and organization. 2-4 years of healthcare experience or experience in an ambulatory medical office (Mental Health experience preferred). Excellent oral and written communication skills. Customer service oriented. Experience supporting physicians. Ability to work in a fast-paced environment and meet deadlines. Well-organized and self-motivated. Strong written communication skills. Team player with effective interaction skills. Ability to generate reports and documents. Proficient in Microsoft Office Suite. High School Diploma required, Bachelor's degree preferred. No specific license or credential required. Required license or credential needed to perform job: N/A The above qualifications, knowledge, experience, and/or background are expected but not required for this role. Work Environment ☐ Office ☐ Remote ☐ Hybrid (Office & Remote) Travel Travel percentage reflects an estimate and is subject to change dependent on business needs. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Acknowledgment This is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above . By signing this job description, I understand the duties that are expected of me. The base salary range for this position is $20-25/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link .
    $20-25 hourly Auto-Apply 3d ago
  • Needed Branch Office Administrator (Remote)

    Easy Recruiter

    Remote front office administrator job

    The Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with Financial Advisors to help clients achieve their long-term financial goals. Were proud to serve over seven million clients. Our BOAs are a valued part of the client team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. Well give you the support you need. Our team will be there every step of the way, providing: Comprehensive 6-month training including an experienced peer to help mentor you A wide support network that extends from your branch office to your region to the home office Youll often work independently but will have a team of thousands backing you every step of the way Can you see yourself Delivering exceptional personalized service to ensure clients feel understood and informed Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year Actively listen for situations in the clients' lives that may indicate a need for additional services Driving marketing activities such as planning and executing events You can also expect A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions An inclusive environment where everyones different viewpoints are valued and help to achieve results. We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your familys well-being Full-time Associates receive the following benefits: A compensation package that includes bonus potential, profit sharing, a 401k (U.S.) or Group RRSP (Canada) and comprehensive and competitive health benefits. Read more about our total compensation approach. Paid time off including vacation, sick, holidays and personal days What characteristics would make you a successful BOA? Ability to deepen and broaden client relationships Ability to identify opportunities to create efficiency Strong ability to work independently Ability to manage multiple priorities in a deadline driven environment Proficient in current and new office technology Willingness to learn how financial services/markets work.
    $33k-45k yearly est. 60d+ ago
  • Front Desk Receptionist

    Swift7 Consultants

    Front office administrator job in Columbus, OH

    Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence. We are looking for a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach. Pay Range: $17.50 - $27.00 hourly Key Responsibilities Greet and welcome clients, visitors, and employees with a positive and helpful attitude. Answer and direct phone calls in a polite and professional manner. Manage front desk operations, including maintaining a tidy and presentable reception area. Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department. Handle incoming and outgoing mail and packages. Schedule and coordinate meetings, appointments, and conference rooms. Skills, Knowledge and Expertise High school diploma or equivalen Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and multitasking abilities. Friendly and professional demeanor. Benefits Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities Dynamic and collaborative work environment
    $17.5-27 hourly 22d ago
  • Patient Resource Representative (Remote)

    Valley Medical Center 3.8company rating

    Remote front office administrator job

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
    $36k-40k yearly est. 35d ago
  • Conflict Checks Senior - National Office

    UHY 4.7company rating

    Remote front office administrator job

    JOB SUMMARYAs a Conflict Checks Senior, you will play a key role in supporting the firm's commitment to independence and ethical compliance. You will assist in the day-to-day management of the firm's conflict checking and entity independence processes, helping engagement teams identify, evaluate, and address potential conflicts. This includes reviewing flagged conflicts, conducting preliminary research, providing guidance, and escalating issues as appropriate to ensure compliance with regulatory and firm standards. This role reports to the Independence and Ethics Compliance Leader of the UHY LLP National Office and works closely with the Conflict Checks Manager to maintain alignment with the firm's ethical and regulatory obligations. Conflicts & Independence Responsibilities Coordinate and execute the day-to-day conflict check process by reviewing potential conflicts identified through the firm's conflict checking system, researching client and engagement relationships, and advising engagement teams on independence considerations prior to client acceptance Evaluate conflict check submissions and prepare recommendations for escalation to the Manager, Independence and Ethics Compliance Leader, or Independence Committee when higher-level review is required Support the investment audit process by tracking auditee selections, reviewing initial findings, and preparing summaries for Manager review Monitor independence-related updates issued by regulatory bodies (e.g., AICPA, PCAOB, SEC, DOL, GAO) and assist in assessing impacts on firm processes and tools Maintain and update conflict monitoring systems and tools (e.g., Intapp, Entity-tree management), ensuring accuracy and completeness of data and identifying opportunities for process improvements Respond to inquiries from UHY engagement teams and UHY international network firms by performing initial research and providing preliminary guidance or escalation recommendations Contribute to training and awareness efforts by providing real-case insights and feedback to help refine the firm's training related to conflict checks and independence. Collaboration and Quality Management Support the Manager in contributing to UHY LLP Management Committee discussions by preparing updates, summaries, and documentation related to conflicts and independence procedures Apply knowledge of quality management standards to help maintain processes and monitoring activities that support independence and ethics compliance Collaborate with National Office team members to help document and evaluate controls related to conflict checking and independence, including gathering process information and coordinating testing activities Assist in maintaining standardized conflict check procedures and identifying opportunities to improve consistency and efficiency across engagement teams Coordinate communication with independence personnel across UHY international network firms to support consistency and responsiveness on shared engagement matters Supervisory responsibilities N/A Work environment Work can be conducted remotely or in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift up to 15 pounds at a time Travel required Travel of 5% to 10% is required for attendance at conferences, attendance, and/or facilitation of in-person training and National Office Team Meetings Required education and experience Paralegal certificate or related experience performing conflict checks in a professional services firm 3+ of experience in public accounting, at a law or professional services firm, including time spent supporting independence, compliance, or conflicts Preferred education and experience Experience with Intapp, Deltek Maconomy, and Salesforce Familiarity with the implementation and ongoing maintenance of quality such as SQMS No. 1, ISQM1 and QC 1000 Familiarity with the Independence rules and Standards for the AICPA, PCAOB, SEC, DOL, and GAO. Familiarity with GASB standards Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $39k-47k yearly est. Auto-Apply 12d ago
  • Front Desk Coordinator - Columbus, OH

    The Joint Chiropractic 4.4company rating

    Front office administrator job in Columbus, OH

    Job Description Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Have a Sales mentality Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 25 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR GI6N9dAcT7
    $24k-29k yearly est. 17d ago
  • V102- Virtual Front Desk Coordinator

    Flywheel Software 4.3company rating

    Remote front office administrator job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : This Virtual Front Desk Coordinator role offers the opportunity to become the welcoming voice and first point of contact for an immigration law firm serving clients in sensitive and often urgent situations. The ideal candidate brings warmth, professionalism, and clarity to every interaction, ensuring each caller feels supported and understood from the very first moment. In this position, you will help the team operate more efficiently by managing calls, directing inquiries appropriately, and gathering essential information with accuracy and care. You will thrive if you enjoy structured processes, communicate confidently in both English and Spanish, and approach each conversation with empathy and strong interpersonal awareness. If you excel in a fast‑paced environment and take pride in delivering exceptional service, this role will allow you to make a meaningful daily impact. • Salary Range: from $1,015 USD to $1,100 USD. Responsibilities include, but are not limited to: Assist team members as needed to contribute to smooth daily operations. Work efficiently in a structured environment following established processes. Maintain confidentiality while interacting with clients and handling sensitive information. Support the reduction of lost client opportunities by ensuring timely and attentive response to inquiries. Answer incoming client calls with professionalism and clarity. Conduct payment collection by contacting clients with outstanding balances and processing payments. Gather essential caller information and record it accurately in the designated system. Redirect calls to the appropriate department or team member. Requirements: Additional Job Description: • Timezone: MST (El Paso) • Working Hours: Monday to Friday, 9 am to 6 pm MST • Software/Tools: - CRM (not specified) -VOIP: Spectrum Voice -Other: QuickBooks Required Skills: •Minimum of 1 year of experience in a client-facing role, such as customer service or sales. •Advanced/native-level English skills (both written and spoken) •Strong customer‑facing communication skills •High attention to detail •Ability to handle confidential information. • Team Interaction: Works closely with the Receptionist and the Intake Specialist for onboarding, training, and ongoing management. •Providing administrative support preferred •Remote work experience beneficial Work Shift: 9:00 AM - 6:00 PM [MST][MDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $28k-34k yearly est. Auto-Apply 3d ago
  • Front Desk Medical Receptionist

    Chenmed

    Front office administrator job in Columbus, OH

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **PAY RANGE:** $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $14.3-20.4 hourly 10d ago
  • CLINIC FRONT DESK

    Beacon Orthopaedics Sports Medicine Ltd. 3.1company rating

    Front office administrator job in New Albany, OH

    Job DescriptionCLINIC FRONT DESK, JIS OrthopedicsFull-Time: Monday through Friday 7:30am-4:00pm, 8:00am-4:30pm or 8:30am-5:00pm with 30 minute lunch break Department: ClinicLocation: Clinic Front Desk Responsible To: Clinic Front Desk Responsible for all check in and check out functions of medical front desk on a rotating basis, answering phones, scheduling appointments, physician messages, scheduling testing, pre-certification and medical records management.Position Responsibilities/Standards:General Attend department, clinic or company meetings as required Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns Consistently work in a positive and cooperative manner with fellow staff members. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Attend required annual in-service programs. Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor. Specific Duties Meet and greet patients promptly, in a professional and courteous manner. Obtain patient information during office hours. Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet, FROI for Worker's Compensation patients. Obtain copies of patients insurance cards, MCO identification cards Verify patient insurance coverage is current and correct at each visit Review patient label and chart contents for completeness and accuracy. Accurately Scan insurance cards including front and back Input patient information and register patient as needed. Schedule appointments (new, follow-up, reschedule) per physician protocol. Obtain referrals-check Carriers on line. Schedule appointments to other specialists as needed. Collect co-pays, co-insurance and self pay amounts at time of service. Answer phones within 3 rings (“JIS Orthopedics this is _____, how may I help you?”) Handle all calls in a professional manner and direct to the proper individual. Run schedules, request charts, check in patients and print encounter forms. Communication with physicians and clinical support staff. All patient information will be entered into the system by the end of the day at a 90% or higher accuracy rate. Make every effort to accommodate patient, according to physician protocol, when scheduling appointments. Reconcile all charts to kept appointments and return at the end of day to appropriate charge entry staff Scanning documents Additional Duties Travel to other JIS locations as necessary. Confirm and/or reschedule appointments when needed. Filing as needed - within 24 hours Education/Experience Required: Must have a high school diploma or equivalent. Must be friendly, courteous and have good communication skills when greeting patients. Physical Requirements:Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.
    $25k-33k yearly est. 4d ago
  • Front Desk Receptionist

    Acadia External 3.7company rating

    Front office administrator job in Columbus, OH

    We are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should be available on an on-call basis, and some Friday evenings, and day or evening on Saturday and Sunday. Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving referrals from all around the state. We are a 130-bed private, free-standing behavioral health facility that provides a continuum of services for adults and senior adults including crisis stabilization, medication management, group therapy, case management, and 24-hour nursing care in a safe and secure environment that is conducive to healing and recovery. OHP consists of five separate and distinct units, including: Geriatric, Adult Behavioral, Intensive Care, Dual Diagnosis & Intensive Outpatient. PURPOSE STATEMENT: Perform general clerical duties in accordance with the office procedures of the facility. ESSENTIAL FUNCTIONS: Responsible for handling front office reception and general administrative duties. Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately. Notify facility personnel of visitor's arrival. Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required. Keep track of inventory and work with supply vendors to ensure a well-stocked office. Answer and transfer telephone calls or take messages. Handle facility inquiries and provide general information. Sort and deliver incoming mail and send outgoing mail. Copy, file and update paper and electronic documents. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High School diploma or equivalent required. LICENSES/DESIGNATIONS/CERTIFICATIONS: Not Applicable BENEFITS: Ohio Hospital provides a comprehensive package of benefits for our staff working 30+ hours / week. Current benefits include: Competitive hourly rates with shift differentials available Medical, dental, and vision insurance Acadia Healthcare 401(k) plan Excellent training programs Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities! TRAINING AND ORIENTATION (optional) Ohio Hospital is committed to training and safety. All new staff will attend a 4-day hospital-wide orientation before spending additional time training within your unit.
    $26k-33k yearly est. 44d ago
  • Charge Integrity Associate 2, MCI Clinic Business Office, FT, 8A-4:30P

    Baptisthlth

    Remote front office administrator job

    Charge Integrity Associate 2, MCI Clinic Business Office, FT, 8A-4:30P-155623 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description Primary responsibility is to coordinate billing services. Responsible for physician billing services. Must be able to work in a fast-paced environment as well as multitask. Responsible for physician billing services in handling payments. Physician practice and home health primary responsibility is to coordinate billing services and provide diagnostic and procedural codes to individual patient health information for data retrieval, analysis and claims processing. Responsible for entering patient encounters to the practice management billing application. Communicates with various teams within the organization. Understanding of ICD-10, CPT and associate modifiers to successfully process encounters. Staying up to date with CMS guidelines. Responsible to maintain and clearing worklist within a timely manner. Estimated pay range for this position is $18.87 - $22.83 / hour depending on experience.Qualifications Degrees:HHigh School Diploma, Certificate, GED, training or experience required. Additional Qualifications:3 + Years of charge entry or claims management experience.Must possess strong working knowledge of CPT, ICD-10, charge entry, and claims management processes.Knowledge of appeals process and researching denials as applicable to business needs.Possesses effective verbal and written communication skills.Knowledge of Microsoft Systems Word, Excel, Power Point and Access is a must.Must be detail-oriented team player with excellent written and communication skills.Background in coding experience in other released areas such as collections, refunds, and reviews of claims and understanding of Charge Review responsibilities preferred.Experience in Medical Record review for documentation and bill auditing required.Proficient in English and Spanish.Able to foster/maintain a strong professional relation with physicians, hospital leaders, staff and patients.Must be able to communicate effectively with other departments in order to resolve pending/missing information on encounters to expedite the timely transmission to payers.Excellent Time- Management Skills.Ability to multi-task and work under pressure in order to meet stringent deadlines.Minimum Required Experience: 3 YearsJob Non-Clinical and Administrative Customer ServicePrimary Location RemoteOrganization Miami Cancer Institute at Baptist HealthSchedule Full-time Job Posting Jan 6, 2026, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets
    $18.9-22.8 hourly Auto-Apply 9d ago
  • Patient Rgst Rep

    Ohiohealth 4.3company rating

    Front office administrator job in Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $29k-32k yearly est. 3d ago
  • Clerical Support - Receptionist

    Gesher Human Services 3.8company rating

    Remote front office administrator job

    DEPARTMENT: Workforce Development SUPERVISOR: Manager, Assistant Manager or Director Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL The Clerical Support- Receptionist is responsible for greeting and engaging customers interested in services at the Career Center. This position provides data entry support and is responsible for setting up and maintaining client records and other required documentation. QUALIFICATIONS * High school diploma or equivalency required, two years of college in human service, finance and/or business preferred. * Ability to relate to disadvantaged individuals required. Interpersonal skills sufficient to communicate with participants, public and staff. * Composition skills sufficient to prepare required reports and paperwork. Ability to type 50 wpm accurately. One year experience with computer word processing, spreadsheet and database software required. Proficiency using Microsoft Office as well as reasoning and language skills as measured by Agency norm tests. * Work involves sitting for up to 80% of work time. DUTIES AND RESPONSIBILITIES * Assist in completion and verification of program paperwork. * Prepare customer-related correspondence. * Under supervision, prepare supportive services forms and maintain required documentation. * Set up and maintain program materials and customer records. * Proofread numerical and statistical material. * Using computerized software, create spreadsheets, templates and databases as needed. Input data and prepare reports using computerized database. * Greet customers and provide customer service in a manner that results in expressed satisfaction with services provided WORKING CONDITIONS Environmental conditions: * Moderate noise (i.e., business office with computers, phone, and printers, light traffic). * Ability to work in a confined area. * Ability to sit at a computer terminal for an extended period. Physical requirements: * While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. * Specific vision abilities required by this job include close vision requirements due to computer work. * Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains "at-will." Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.
    $28k-36k yearly est. 17d ago
  • Patient Transportation Representative

    Paragoncommunity

    Remote front office administrator job

    Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. This position may require up to 100% travel within the designated regions in Puerto Rico. The ideal candidate will live within the assigned region. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MMM Holdings, LLC is a company that provides Medicare Advantage and Medicaid plans in Puerto Rico. Currently, MMM Holdings, LLC operates in Puerto Rico under Elevance Health, Inc. a leading health company dedicated to improving the quality of life of communities in the United States. Through its affiliated companies, they serve more than 118 million people. Schedule: This position will work an 8-hour shift Monday through Friday within the operational hours of 6:00 am - 11:00 pm. Alternate Saturdays may be required. Additional hours, including weekends or holidays, may be required based on operational needs. The Patient Transportation Representative is responsible for providing transportation services for members. How You Will Make an Impact Primary duties may include, but are not limited to: Drives members/patients back and forth to their health service centers. Contacts the affiliate to confirm the coordinated service. Contacts the member to report they are near the pickup location. Follows up on the service provided, making changes in the status of services in the platform, to ensure effective monitoring and compliance, and guarantee quality service. Associates in this role are expected to be able to work independently, be punctual, have attention to details, be empathetic to the situations of others and have strong communication and customer service skills. Drive long distances more than 3 days a week. Minimum Requirements: Requires Authorization for Medical Care certification issued by the Bureau of Transportation and Other Public Services. Category 4 Driver's License (Chauffer's license) in good standing. Certificate of Law 300. Current National CPR Foundation Cardiopulmonary Resuscitation (CPR) certification or obtained within 15 days of hire. Preferred Skills, Capabilities and Experiences: High school diploma/GED preferred. Associate degree in an area related to health is preferred. 1 year of related customer service experience is strongly preferred. Experience working with geriatric population is preferred. Experience handling electronic equipment such as mobile phones and applications are preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: FAC > Transport & Fleet Mgmt Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $29k-35k yearly est. Auto-Apply 5d ago
  • Front Desk Receptionist (Remote)

    Urbanex Pest Control

    Remote front office administrator job

    Our team is the foundation of our success, and we are deeply committed to supporting their growth and overall well-being. We encourage cross-department collaboration and provide opportunities for career advancement. As the first point of contact for our visitors and potential employees, the receptionist plays a vital role in upholding our companys values of professionalism, integrity, and positive attitude. Joining our team means contributing to a workplace that champions diversity, inclusion, and creativity. We believe that every employee contributes to our culture of innovation. We are not just building a company; we are creating a community where everyone has the opportunity to thrive. Duties Greeting clients, future employees, and staff with a professional and courteous demeanor and managing check-ins with efficiency. Managing a phone system to answer calls promptly while maintaining professionalism. Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed. Maintaining a clean and organized reception area that reflects the companys commitment to high standards. Assisting with administrative tasks such as filing, data entry, and preparing documents or reports. Monitoring and ordering office supplies in collaboration with the facilities or procurement team. Supporting the HR and Operations departments with scheduling interviews or onboarding new hires as necessary. Experience Exceptional verbal and written communication skills to handle interactions and professional correspondence. Proficiency in using office software, including Microsoft Office, scheduling tools and Google Docs . Must be able to type at least 50 words per minute. Test will be given during interview process. Strong organizational skills with attention to detail for managing appointments and office tasks. Ability to handle sensitive information with discretion and maintain confidentiality. A high school diploma or equivalent is required. Strong problem-solving skills and the ability to manage last-minute changes efficiently. Join our team as a Front Desk Receptionist where your skills will contribute to an efficient workplace while providing excellent service to our clients! Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
    $24k-30k yearly est. 60d+ ago
  • Front Desk Receptionist

    Nivea Hospitality

    Front office administrator job in Marysville, OH

    Job DescriptionJoin our Team = Front Desk Receptionist Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio. About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Location: 1081 Lydia Drive Marysville, Ohio Essential Job Functions: ** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. **Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. **Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services. **Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. **Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. **Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures **Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system. **Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory. **Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately. **Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail. ** Must be available to work weekends and evenings. Job Type: Part-Time Pay: $14.00/HR Work Location: In person
    $14 hourly 26d ago

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