1. University of Pennsylvania
Philadelphia, PA • Private
In-State Tuition
$55,584
Enrollment
10,764
Front office assistants operate in various office locations, from hospital clinics to multinational businesses, conducting day-to-day routine duties. They make and confirm arrangements, return phone calls, and greet guests. They could even be asked to answer simple questions and sort mail.
They typically report to managers and assist with administrative functions. Answering, monitoring, and routing phone calls are all part of their work. They even plan appointments and meetings and confirm them when approved. Additionally, they greet and support tourists competently and politely.
Front office assistants should have formal qualifications in office administration, secretarial work, or related training. More than two years of experience in a similar position is required as well.
A helpful qualification in this position is being able to answer and screen calls alongside scheduling appointments. Your ability to maintain a professional appearance while adhering to business etiquette is always a priority to your employer. Generally, these professionals earn about $38,000 a year.
There are certain skills that many front office assistants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, detail oriented and organizational skills.
If you're interested in becoming a front office assistant, one of the first things to consider is how much education you need. We've determined that 24.2% of front office assistants have a bachelor's degree. In terms of higher education levels, we found that 2.5% of front office assistants have master's degrees. Even though some front office assistants have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a front office assistant can determine their career goals through the career progression. For example, they could start out with a role such as certified nursing assistant, progress to a title such as team leader and then eventually end up with the title general manager.
What Am I Worth?
The role of a front office assistant includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general front office assistant responsibilities:
There are several types of front office assistant, including:
Role:
Role:
Role:
Mouse over a state to see the number of active front office assistant jobs in each state. The darker areas on the map show where front office assistants earn the highest salaries across all 50 states.
Rank | State | Number of Jobs | Average Salary |
---|---|---|---|
1 | California | 6,459 | $36,416 |
2 | Texas | 5,089 | $31,208 |
3 | Florida | 5,052 | $30,523 |
4 | New York | 3,611 | $33,357 |
5 | Pennsylvania | 3,224 | $34,918 |
6 | Ohio | 2,920 | $32,381 |
7 | Illinois | 2,557 | $32,252 |
8 | Massachusetts | 2,487 | $37,559 |
9 | North Carolina | 2,235 | $31,617 |
10 | Michigan | 2,195 | $30,134 |
11 | Georgia | 2,174 | $30,315 |
12 | New Jersey | 2,099 | $32,589 |
13 | Indiana | 1,760 | $31,655 |
14 | Washington | 1,735 | $36,124 |
15 | Virginia | 1,708 | $30,935 |
16 | Arizona | 1,667 | $32,899 |
17 | Tennessee | 1,559 | $28,222 |
18 | Minnesota | 1,519 | $34,483 |
19 | Maryland | 1,453 | $32,924 |
20 | Wisconsin | 1,377 | $30,265 |
21 | Colorado | 1,374 | $36,948 |
22 | Missouri | 1,363 | $30,991 |
23 | South Carolina | 1,096 | $27,143 |
24 | Oregon | 1,088 | $35,786 |
25 | Connecticut | 1,002 | $39,981 |
26 | Kentucky | 879 | $30,864 |
27 | Utah | 852 | $30,031 |
28 | Iowa | 832 | $31,551 |
29 | Alabama | 811 | $23,791 |
30 | Oklahoma | 735 | $26,307 |
31 | Louisiana | 721 | $25,331 |
32 | Kansas | 625 | $25,569 |
33 | Arkansas | 505 | $30,636 |
34 | Nevada | 491 | $34,883 |
35 | Nebraska | 475 | $28,504 |
36 | Maine | 460 | $35,851 |
37 | New Mexico | 430 | $22,395 |
38 | New Hampshire | 410 | $36,055 |
39 | Mississippi | 379 | $28,360 |
40 | Idaho | 331 | $29,461 |
41 | West Virginia | 307 | $28,814 |
42 | Montana | 304 | $31,067 |
43 | Rhode Island | 266 | $38,621 |
44 | Alaska | 250 | $33,613 |
45 | South Dakota | 199 | $28,161 |
46 | Delaware | 194 | $31,782 |
47 | Hawaii | 176 | $35,937 |
48 | North Dakota | 162 | $33,940 |
49 | Vermont | 123 | $37,142 |
50 | Wyoming | 108 | $32,983 |
Philadelphia, PA • Private
In-State Tuition
$55,584
Enrollment
10,764
Charlottesville, VA • Private
In-State Tuition
$17,653
Enrollment
16,405
New York, NY • Private
In-State Tuition
$51,828
Enrollment
26,339
Albany, NY • Private
In-State Tuition
$15,140
Enrollment
876
Evanston, IL • Private
In-State Tuition
$54,568
Enrollment
8,451
Washington, DC • Private
In-State Tuition
$26,756
Enrollment
6,166
Stanford, CA • Private
In-State Tuition
$51,354
Enrollment
7,083
Cullowhee, NC • Private
In-State Tuition
$3,926
Enrollment
9,835
Durham, NC • Private
In-State Tuition
$55,695
Enrollment
6,596
Bakersfield, CA • Private
In-State Tuition
$7,309
Enrollment
9,142
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.1% of front office assistants listed patients on their resume, but soft skills such as customer-service skills and detail oriented are important as well.
Zippia allows you to choose from different easy-to-use Front Office Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
3. Ultimate Microsoft Office; Excel, Word, PowerPoint & Access
Learn basic to advanced Microsoft Office skills in this 9-course bundle for Office 365 or Office 2019...
See More on UdemySome places are better than others when it comes to starting a career as a front office assistant. The best states for people in this position are Connecticut, Rhode Island, Massachusetts, and Vermont. Front office assistants make the most in Connecticut with an average salary of $39,981. Whereas in Rhode Island and Massachusetts, they would average $38,621 and $37,559, respectively. While front office assistants would only make an average of $37,142 in Vermont, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Connecticut
$39,981
Avg. Salary
2. Maine
$35,851
Avg. Salary
3. Massachusetts
$37,559
Avg. Salary
Rank | Company | Average Salary | Hourly Rate | Job Openings |
---|---|---|---|---|
1 | Concentra | $35,910 | $17.26 | 43 |
2 | Children's Medical Center | $35,555 | $17.09 | 13 |
3 | GI Associates | $34,428 | $16.55 | 17 |
4 | Orlando Health | $33,939 | $16.32 | 39 |
5 | Women's Care | $33,729 | $16.22 | 25 |
6 | Foot and Ankle Specialists of the Mid-Atlantic | $33,682 | $16.19 | 30 |
7 | Lexington Medical Center | $33,329 | $16.02 | 14 |
8 | Planned Parenthood | $33,201 | $15.96 | 20 |
9 | Hoag | $33,194 | $15.96 | 17 |
10 | Piedmont Healthcare | $33,021 | $15.88 | 24 |