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Become A Front Office Assistant

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Working As A Front Office Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,040

    Average Salary

What Does A Front Office Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Front Office Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as a Front Office Assistant?

Front Office Assistant Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Front Office Clerk 2.2 years
Medical Scheduler 2.1 years
Top Employers Before
Cashier 7.2%
Internship 4.6%
Teller 3.3%
Server 2.3%
Volunteer 2.3%
Secretary 2.0%
Assistant 2.0%
Top Employers After
Cashier 4.0%
Internship 3.0%
Server 2.7%
Teller 2.4%
Assistant 2.3%

Do you work as a Front Office Assistant?

Front Office Assistant Demographics

Gender

Female

88.7%

Male

9.6%

Unknown

1.7%
Ethnicity

White

55.9%

Hispanic or Latino

22.4%

Black or African American

11.4%

Asian

6.7%

Unknown

3.6%
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Languages Spoken

Spanish

75.8%

French

5.6%

Arabic

1.8%

Chinese

1.3%

German

1.3%

Japanese

1.3%

Hindi

1.1%

Mandarin

1.1%

Korean

1.1%

Tagalog

1.1%

Italian

1.1%

Portuguese

1.1%

Urdu

1.1%

Polish

1.1%

Russian

0.9%

Vietnamese

0.7%

Armenian

0.7%

Cantonese

0.7%

Carrier

0.7%

Swedish

0.4%
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Front Office Assistant Education

Schools

University of Phoenix

22.5%

Ultimate Medical Academy - Clearwater

5.6%

Remington College

5.4%

Liberty University

5.0%

Kaplan University

4.8%

Everest Institute

4.7%

Ashford University

4.5%

San Joaquin Valley College

4.3%

Georgia Perimeter College

4.1%

Southern New Hampshire University

4.1%

Keiser University

4.1%

Kennesaw State University

3.9%

Georgia State University

3.9%

Concorde Career College

3.5%

Grand Canyon University

3.4%

Valencia College

3.4%

Saddleback College

3.4%

Trident Technical College

3.2%

College of Southern Nevada

3.2%

Arizona State University

3.2%
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Majors

Medical Assisting Services

23.1%

Business

17.5%

Health Care Administration

13.2%

Nursing

7.8%

Psychology

5.4%

Dental Assisting

3.3%

General Studies

3.2%

Criminal Justice

2.7%

Medical Technician

2.6%

Communication

2.4%

Biology

2.4%

Accounting

2.4%

Nursing Assistants

2.3%

Education

2.2%

Liberal Arts

2.2%

Management

2.0%

Health Sciences And Services

1.5%

Sociology

1.4%

Kinesiology

1.3%

English

1.3%
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Degrees

Other

35.9%

Bachelors

25.1%

Associate

17.2%

Certificate

9.8%

Diploma

5.5%

Masters

5.4%

License

0.7%

Doctorate

0.5%
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Top Skills for A Front Office Assistant

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  1. Scheduling Appointments
  2. Front Desk
  3. Insurance Companies
You can check out examples of real life uses of top skills on resumes here:
  • Assisted all personnel with scheduling appointments, distributing general information and provided directions to on-campus classrooms/offices.
  • Front Desk Receptionist Support included checking patients into system, collected co-pays, scheduling follow up appointments and obtaining referrals.
  • Prepared and maintained correspondence with insurance companies and answered correspondence from insurance payers.
  • Scheduled patient appointments and referrals Verified and processed insurance claims Filed medical records Conducted Bone Density Examinations
  • Facilitate and contribute in maintaining the quality customer services objectives set forth by ProPerformanceRx.

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Top Front Office Assistant Employers

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Jobs From Top Front Office Assistant Employers

Front Office Assistant Videos

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

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