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  • Medical Assistant, Community Based Pediatrics- South Campus

    Dayton Childrens Hospital 4.6company rating

    Front office assistant job in Springfield, OH

    Facility: Dayton Children's - South Campus Department: Community Based Primary Care - Cornerstone Schedule: Full time Hours: 32 Job Details: This position performs in both the clinical and clerical functions of the clinic. The Medical Assistant position performs routine clinical skills for patient care, which includes taking vital signs, weight, height, and assisting with procedures, as needed. The Medical Assistant is responsible for documenting in EPIC, ensuring that all needed documentation is complete in time for the provider to dictate a note and close an encounter in an expedient manner. The Medical Assistant is responsible for patient flow, chaperoning, stocking of rooms, ordering of tests and supplies. This position is also responsible for appropriate service delegated by the RN, nurse practitioner, or physician. Interacts with other department personnel to maintain timely patient flow to provide appropriate care and quality customer service. Department Specific Job Details: Hours: M-F days will vary, four days a week E ducation: HSD/GED is required; Completion of a program in Medical Assisting is required Certification/Licensure: CPR is preferred at hire, but must be obtained within 2 weeks of start date #Talroo #Wayup Education Requirements: GED, High School (Required) Certification/License Requirements: CPR: Cardio-Pulmonary Resuscitation - American Heart Association, Medical Assistant Certification - Various
    $28k-32k yearly est. 7d ago
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  • Front Desk Receptionist

    Dawson 4.4company rating

    Front office assistant job in New Albany, OH

    $20.00-$25.00 per hour Monday-Friday 8:00am-5:00pm Columbus, Ohio Temp to Hire What You'll Do: Greet and assist visitors, contractors, vendors, and employees in a professional manner Answer and route incoming calls, emails, and inquiries to appropriate departments Coordinate visitor access, badges, and sign-in procedures in accordance with company safety and security policies Schedule meetings, manage conference rooms, and maintain office calendars Maintain front desk operations, ensuring a clean, organized, and secure reception area Perform administrative duties including data entry, filing, document management, and scanning Assist with shipping/receiving of documents and packages Support office staff with clerical tasks as needed Maintain confidentiality of company, employee, and operational information Follow company safety, compliance, and regulatory procedures What We're Looking For: High school diploma or equivalent (associate's degree preferred) 2+ years of receptionist, front desk, or administrative experience Strong verbal and written communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment Professional appearance and demeanor Ability to multitask and prioritize in a structured environment Strong attention to detail and organizational skills Apply Today! Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About Dawson Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
    $20-25 hourly 2d ago
  • CMA- Remote

    The Laurels of Summit Ridge

    Remote front office assistant job

    Certified Nursing Assistants, (CNAs ) are you looking for a great team to work with? $5,000 SIGN ON BONUS You will love this role if you have patience, empathy, and a true desire to care for residents. As a CNA with us, you can leave a lasting impact on our residents. We take care of you too, with an attractive benefit package including: ~ Life Insurance ~Health insurance ~12 hour shifts As an CNA, you will care for guests under the direction and supervision of a registered nurse or a licensed practical nurse. Care for the guests' environment. Observe guests' skin when administering care and reports changes to licensed nurse; provide skin care as needed. Meet guests' mental health and social service needs. High school graduate/GED CNA certification Ciena Healthcare We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them.
    $34k-44k yearly est. 2d ago
  • Medical Assistant

    Insight Global

    Front office assistant job in Dublin, OH

    The Medical Assistant will play a critical role in maintaining the well-being of the office facilities, patients, and medical providers by providing a supportive and clean environment. The Medical Assistant will have strong communication skills with a dedication to customer service. We are seeking compassionate and friendly Medical Assistants to assist our providers in caring and conducting different exams for our veteran patients. REQUIRED SKILLS AND EXPERIENCE Diploma or Degree in Medical Assisting 3+ years as a Medical Assistant Comfortable working a M-F, 8:00-5:00 PM Experience with blood draws Experience administering EKGs Friendly Personal Personality NICE TO HAVE SKILLS AND EXPERIENCE Experience conducting PFTs, ABIs Certification, Registration as a Medical Assistant
    $28k-35k yearly est. 2d ago
  • Front Office Assistant

    Dental Office

    Remote front office assistant job

    Overview We are a dental office seeking a friendly, professional, and responsible individual to join our family-friendly dental practice in beautiful Evergreen, Colorado. Our dentists and staff members work closely together to exceed expectations at every turn. Must be detail-oriented, have excellent communication skills, and be able to work well in a fast-paced team environment. We offer a 4-day work week for every full-time employee. Pay: $22.00 - $27.00 per hour Supplemental Pay(after 90 days of continuous employment): Bonus opportunities Job Type: Full-time Schedule Day shift Monday to Friday Benefits 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Life insurance Flexible spending account General Responsibilities Answer phones Schedule and manage appointments for multiple doctors and hygienists Present treatment plans with clarity and compassion Calculate estimated costs and confidently discuss with patients Process payments and maintain accurate patient records Troubleshoot and answer patient questions Open and close the office with care and professionalism Be positive and work well with others What we're looking for Upbeat, positive, and compassionate Who thrives in a fast-paced, detail-oriented environment Who is punctual, reliable, and takes pride in their work Eager to learn, take initiative, and contribute to a strong team culture Adaptable to new challenges and enjoys growing in their role Seeking a long-term position with opportunity for personal and professional growth Requirements: High School diploma Experience Front desk: 1 year (Required) Appointment scheduling: 1 year (Required) Ability to Commute: Evergreen, CO 80439 (Required) Work Location: In person. THIS IS NOT A REMOTE POSITION INDHRFO01
    $22-27 hourly Auto-Apply 18d ago
  • Remote Front Office Administrative Assistant

    Jobsultant Solutions

    Remote front office assistant job

    . Note: online applications accepted only . Schedule: Monday-Friday 9:00am-5:30pm, can be flexible. Requirement: No experience required. Perks: Training available. Starting pay: $25.00 per hour Internal Employee Referral Bonus Available At over 300 colleges and universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Summary: Responsible for clerical functions and administrative support of food service programs. Essential Duties and Responsibilities: Answer telephones and direct inquires in a professional and client centric manner. Maintain confidential personnel files. Assist management staff in preparing confidential employment and labor relations documents, including but not limited to proposed disciplinary notices. Assist with staffing, including finding staff when employees call out on short notice. Work effectively and maintain good working relationships with co-workers, school personnel, administrators, student's parents and Supervisor. Complete and maintain accurate and up to date records of students eligible for free and reduced priced lunches if applicable. Enter weekly cash sales and meal counts using computer. Perform daily bank deposit reconciliation. Process vendor invoices for payment - using computer, making sure addition is correct and checking item prices against bid specifications, making sure there is no discrepancy in pricing. Perform monthly vendor statement reconciliation. Prepare monthly state claim form for reimbursement. Assist in preparation of end of month financial reports. Attend in-service and/or safety meetings as required. Maintain clean and safe work environment; ability to perform job safely. Performs other duties as assigned. The Benefits We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits: Opportunities for Training and Development Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
    $25 hourly 60d+ ago
  • Medical Biller

    Tennessee Cancer Specialists 3.9company rating

    Remote front office assistant job

    Tennessee Cancer Specialists, formed in 2004 through a merger between two well-regarded, Knoxville-based oncology groups-Cancer Care of East Tennessee and East Tennessee Oncology Hematology. We have become the premier group in East Tennessee and proudly rank as the third largest group in the state. Our practice has grown to 14 physicians, and we offer services at 12 locations in the area. Although growing and serving nearly every hospital in the region, our specialists continue to maintain focus on quality care for our patients and their families. We are seeking a qualified and dedicated medical biller to join our administrative office. In this position, you will be responsible for a variety of tasks requiring data analysis, in-depth evaluation, and sound judgment. As our medical biller, your daily duties will include maintaining billing software, appealing denied claims, and recording late payments. To succeed in this role, you must possess in-depth knowledge of billing software and medical insurance policies. The ideal candidate must also be able to demonstrate excellent written and verbal communication skills, as communicating with clients and various insurance agents will form a large part of the job. Pay: $14.00 - $20.00 per hour. Medical Biller Responsibilities: Prepare and submit billing data and medical claims to insurance companies. Ensure the patient's medical information is accurate and up to date. Prepare bills and invoices, and document amounts due to medical procedures and services. Collect and review referrals and pre-authorizations. Monitor and record late payments. Follow-up on missed payments and resolve financial discrepancies. Examine patient bills for accuracy and request any missing information. Investigate and appeal denied claims. Help patients develop patient payment plans. Maintain billing software by updating rate change, cash spreadsheets, and current collection reports. Medical Biller Requirements: Bachelor's degree in business, health care administration, accounting or relevant field. A minimum of 2 years' experience as a medical biller or similar role. Solid understanding of billing software and electronic medical records. Must have the ability to multitask and manage time effectively. Excellent written and verbal communication skills. Outstanding problem-solving and organizational abilities. Remote opportunity: This position can be done entirely remotely as long as the team member has direct access to a strong, reliable internet connection & a dependable cell phone connection. A quiet/uninterrupted workspace will be needed as well to ensure a seamless workflow. Tennessee Cancer Specialists provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. Tennessee Cancer Specialists is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
    $14-20 hourly 60d+ ago
  • Patient Resource Representative ( Remote)

    Valley Medical Center 3.8company rating

    Remote front office assistant job

    This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
    $36k-40k yearly est. 20d ago
  • Front Office Assistant/Surgical Scheduler

    Gen4 Dental

    Front office assistant job in Dublin, OH

    At Stoner Periodontics, our team is committed to delivering exceptional periodontal, implant, and aesthetic care to patients throughout Ohio. With a focus on minimally invasive procedures, contemporary techniques, and state-of-the-art technology, our practice has become a trusted choice for patients seeking expert periodontal and implant services. We are looking for dedicated, skilled professionals who thrive in a patient-centered environment and are passionate about advancing their careers in periodontics, dental hygiene, or clinical support. Our team works collaboratively to provide personalized treatment plans and outstanding patient care, ensuring every individual feels comfortable and well-informed. Joining Stoner Periodontics means becoming part of a respected, high-performing team where your expertise is valued, your professional growth is supported, and your work makes a direct impact on patients' oral health and confidence. We provide a culture that emphasizes teamwork, advanced technology, and ongoing education, giving staff the tools to excel in their roles. To learn more about our office, check out our website here: stonerperiospecialists.com/dublin-ohio Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work Life Balance (Monday 8:00AM - 5:00PM, Tuesday 6:30AM - 4:30PM, Wednesday 7:30AM-4:00PM, Thursday 6:30AM- 4:00PM, Friday 8:00AM-2:00PM) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $22-25/Hour Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Posting and collection of patient payments Schedule surgical appointments with Doctors and Anesthesiologist Correspond and coordinate with referring doctors offices Qualifications Customer service experience Dental office experienced (preferred) Experience with scheduling and ability to multitask Additional information We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
    $22-25 hourly 20h ago
  • Front Desk Coordinator - Columbus, OH

    The Joint Chiropractic 4.4company rating

    Front office assistant job in Columbus, OH

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay: $16/hr + Commission Must be willing to work at multiple clinic locations 20-25 hours per week What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Acadia External 3.7company rating

    Front office assistant job in Columbus, OH

    We are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should be available on an on-call basis, and some Friday evenings, and day or evening on Saturday and Sunday. Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving referrals from all around the state. We are a 130-bed private, free-standing behavioral health facility that provides a continuum of services for adults and senior adults including crisis stabilization, medication management, group therapy, case management, and 24-hour nursing care in a safe and secure environment that is conducive to healing and recovery. OHP consists of five separate and distinct units, including: Geriatric, Adult Behavioral, Intensive Care, Dual Diagnosis & Intensive Outpatient. PURPOSE STATEMENT: Perform general clerical duties in accordance with the office procedures of the facility. ESSENTIAL FUNCTIONS: Responsible for handling front office reception and general administrative duties. Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately. Notify facility personnel of visitor's arrival. Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required. Keep track of inventory and work with supply vendors to ensure a well-stocked office. Answer and transfer telephone calls or take messages. Handle facility inquiries and provide general information. Sort and deliver incoming mail and send outgoing mail. Copy, file and update paper and electronic documents. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High School diploma or equivalent required. LICENSES/DESIGNATIONS/CERTIFICATIONS: Not Applicable BENEFITS: Ohio Hospital provides a comprehensive package of benefits for our staff working 30+ hours / week. Current benefits include: Competitive hourly rates with shift differentials available Medical, dental, and vision insurance Acadia Healthcare 401(k) plan Excellent training programs Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities! TRAINING AND ORIENTATION (optional) Ohio Hospital is committed to training and safety. All new staff will attend a 4-day hospital-wide orientation before spending additional time training within your unit.
    $26k-33k yearly est. 27d ago
  • Remote Medical Billing Assistant / Care Scheduler

    Evolution Sports Group

    Remote front office assistant job

    Evolution Sports Group is seeking a highly organized and detail-oriented individual to join our team as a Remote Medical Billing Assistant / Care Scheduler. In this role, you will be responsible for managing all aspects of medical billing and scheduling for our company's clients. This is a full-time, remote position with flexible hours. Key Responsibilities: - Process and submit medical claims to insurance companies - Verify insurance coverage and obtain necessary authorizations - Follow up on unpaid claims and resubmit as needed - Review and correct any billing errors - Maintain accurate and up-to-date patient records - Schedule appointments for clients with healthcare providers - Coordinate with healthcare providers and clients to ensure timely and efficient care - Communicate with insurance companies and healthcare providers to resolve any billing or scheduling issues - Keep up-to-date with changes in medical billing and coding regulations - Provide excellent customer service to clients and healthcare providers - Collaborate with team members to ensure all tasks are completed accurately and on time Qualifications: - High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration or related field preferred - Minimum of 2 years experience in medical billing and scheduling - Proficient in medical billing software and Microsoft Office - Knowledge of medical terminology and coding - Excellent communication and customer service skills - Strong attention to detail and ability to multitask - Ability to work independently and remotely - Familiarity with HIPAA regulations and guidelines - Ability to adapt to changing priorities and deadlines We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are a motivated and organized individual with a passion for healthcare and helping others, we encourage you to apply for this exciting opportunity. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential
    $32k-43k yearly est. 26d ago
  • Patient Experience Representative

    Choice Healthcare Services 3.8company rating

    Remote front office assistant job

    Patient Call Center Representative Summary: The Patient Call Center Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides best-in-class customer service and communications via multiple channels and platforms and serves as back-up support for clinic calls and other tasks as assigned. Position is 100% remote and we provide equipment and ongoing support. Hours of Operations: Monday-Friday 9:30am - 6:00pm PST Seeking candidates that live in Pacific and Mountain time zones (CO, NV, NM or AZ - no exeptions) Salary - $18.00 - $19.00 hr (Depending on Experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. Answer high volume of incoming calls and place outbound calls using established service standards, phone/email/chat etiquette, and communications scripts, and respond to patient inquiries as they relate to healthcare services. Act as primary point of contact for patients via phone, email and chat systems demonstrating high levels of comprehensive customer service as a Brand Ambassador to nurture and build long-lasting relationships built on trust and exceptional customer service. Determine how best to handle the phone calls, emails, and chat messages, and take necessary action with the goal to convert calls to scheduled appointments for CHOICE clinics. Review insurance eligibility for applicable callers when scheduling appointments or communicate with the virtual benefits team to verify eligibility as appropriate per protocol. Verify that all information is accurate and updated at each patient contact point. Contact and schedule referral patients with high levels of comprehensive customer service and follow-up with referral partners as appropriate to maintain positive relationships and efficient patient information transfer. Document in patient management system and shared tracking files the results of contact. Maintain strict patient/client confidentiality at all times. Direct contacts (non-patient care-related communications) to the appropriate person or department. Qualifications Education and/or Experience: High School diploma or equivalent Bilingual in Spanish, preferred 1+ years of customer service experience, preferably in a call center environment
    $18-19 hourly Auto-Apply 20d ago
  • Bilingual Patient Outreach Representative (Remote)

    Envision Radiology Careers 4.0company rating

    Remote front office assistant job

    Envision Radiology is adding a Full Time Remote Bilingual Patient Outreach Representative to our team! Pay Range $16.05 - $19.30 The next training classes will be conducted in-person on February 9th, 2026 This position requires attendance of a mandatory training at our North Arlington training location - 801 Road to Six Flags West. Initial 30 Days Schedule; Monday-Friday 9:00AM-5:30PM CST Permanent schedule will be assigned based on staffing needs and region; will be within the operating hours of 10:00AM-6:30PM CST or MST Summary/Objective: The Patient Outreach Representative (POR) is the first to interact with patients creating a friendly, caring culture with exceptional service. They operate in a high volume, contact center environment to reach unscheduled patients to get them scheduled. The POR is a key contributor to the company's scheduling optimization efforts and at times may facilitate communication between the imaging centers and patients. Supports company initiatives by adopting new approaches, practices and processes to deliver unmistakable quality, spectacular service and operational excellence on a consistent basis. Essential Functions 1. Ensures all scheduling work assignments are processed in a timely and efficient manner while adhering to all process and compliance requirements. 2. Works through the Scheduler Grid to initiate contact with patients to pre-register and schedule patients. 3. Conducts tasks of the position in a collaborative, friendly and empathetic way when handling patients, physicians and co-workers. 4. Conducts minimum required pre-registration and clinical screening. 5. Communicates to the patient the status of their insurance benefit, estimated cost, preauthorization, and payment options, as needed. 6. Triages and transfers calls, as needed. 7. Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies 1. Communication Proficiency. 2. Customer/Client Focus. 3. Organizational Skills. 4. Time Management. 5. Teamwork Orientation. 6. Problem Solving/Analysis. 7. Collaborative. 8. Friendly. 9. Quick to Find Solutions. 10. Caring and Empathetic Supervisory Responsibilities This position has no supervision responsibilities. Work Environment This job operates remotely. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear. Travel No travel is expected for this position. Job Qualifications Minimum Qualifications/Experience: Three plus years' experience in customer service - healthcare environment preferred Detail oriented, self-motivated, a problem solver and a team player Ability to navigate multiple computer screens and browsers quickly and accurately Ability to excel in a very fast-pace team environment Ability to continuously “exceed” company and customer expectation Strong communication skills & professional demeanor Education/Certifications: Minimum of High School diploma or equivalent (GED) Additional Eligibility Qualifications None required for this position. Compliance Adheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company. Company Benefits Below is a list of benefits that are offered to employees, once eligibility is met. Health Benefits: Medical/Dental/Vision/Life Insurance Company Matched 401k Plan Employee Stock Ownership Plan Paid Time Off + Paid Holidays Employee Assistance Program Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. OSHA Exposure Rating: 1 It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids. Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
    $16.1-19.3 hourly 13d ago
  • Medical Assistant/Phlebotomist

    Compdrug 3.8company rating

    Front office assistant job in Columbus, OH

    Medical Assistant/Phlebotomist The Medical Assistant/Phlebotomist responsibilities include specimen collection, diagnostic testing and patient assistance. This is a great opportunity to work with a collaborative team of medical providers, nurses, counselors and medical registration staff. The successful candidate will bring strong communication skills, the ability to work collaboratively with others, and a strong sense of compassion. This position requires phlebotomy experience, solid computer skills along with flexibility. The core schedule for this position is 5:45 am - 2:15 pm Monday - Friday; 5:45 am - 9:30 am one - two Saturdays per month. About CompDrug: For more than 40 years, CompDrug has offered comprehensive services in prevention, intervention and treatment to those seeking help for substance use disorder and mental health issues. We offer medication-assisted treatment using FDA-approved medications. CompDrug's employees provide outpatient counseling for adults, and numerous prevention programs for youths and adults. Programs include: individual and group counseling, intensive outpatient treatment (IOP), and partial hospitalization program and a wealth of group sessions. Prevention Services include: Youth to Youth International, Overdose Prevention, Pregnant Moms, Senior Sense. Those services combined reach thousands of people every day and are instrumental in saving lives, preventing problems, and proving that treatment works. CompDrug has met the standard for high quality treatment and prevention services, winning several awards and gaining National Accreditation for its Opioid Treatment Program through CARF (Commission for Accreditation for Rehabilitation Facilities), beginning in 2002. Today, CompDrug's programs have achieved the highest level of accreditation awarded by CARF. CompDrug provides its employees with a collaborative, flexible and supportive environment where ideas and contributions are recognized and valued. Employees are encouraged to develop and grow their skills through training, on the job learning experiences and problem solving. CompDrug provides a comprehensive benefit package, including medical, dental and vision coverage, student loan repayment, life insurance, parental leave, disability, 403b and paid time off. Position Overview This position is responsible for assisting Doctors, Nurse Practitioners, and Nurses in providing care to behavioral health and addiction patients under general supervision. Duties Facilitates specimen collection (urine, saliva, blood, breathalyzer), including observed collections and reporting suspected tampering. Follows chain of custody and prepares specimens for processing. Provides clear instructions to patients for specimen collection. Delivers compassionate, trauma-informed care while maintaining professional boundaries in a fast-paced, highly regulated environment Performs medical procedures (e.g., phlebotomy, pregnancy tests, EKGs) within scope of practice. Escorts patients to exam rooms; collects vitals, history updates, and completes screenings. Maintains and restocks medical and toxicology supplies; monitors inventory and places orders as needed. Accurately updates patient records in the electronic health record (EHR) Assists with prior authorizations. Answers phones and provides administrative support to medical staff. Ensures a safe, secure, and compliant work environment. Protects patient privacy in accordance with HIPAA and 42 CFR Part 2. Completes required training, maintains certifications, and pursues continuing education. Regular and timely attendance. Performs other duties as assigned. Participates in initial and periodic compliance processes. Work Experience Requirements Certified/Registered Medical Assistant preferred Phlebotomy certification or prior experience and competence in phlebotomy Medical Assistant work experience or completion of medical assistant training program required. CPR certification required within 90 days of employment. Mental Health or addiction experience preferred. Excellent communication and interpersonal skills combined with a high level of initiative. Solid computer skills, including experience with electronic health record and Microsoft office. Ability to bring empathy and compassion to a vulnerable population while maintaining boundaries. Physical Demands and Work Environment Must be able to meet the following physical requirements, with or without reasonable accommodation: 1) Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment; 2) Reach with hands and arms; 3) Talk and hear; 4) See and be able to read, and write; 5) Occasionally lift and move objects weighing up to 25 pounds. Work is performed in person in an outpatient clinic setting. Role may occasionally require walking across a busy street to other campus buildings. Education Vocational/technical school degree. Qualified individuals may apply online at compdrug.org. We are drug free workplace. EEO/AA Employer/Vet/Disabled
    $32k-37k yearly est. 29d ago
  • Patient Success Representative (Remote)

    Brightree 4.3company rating

    Remote front office assistant job

    Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. Working in a call center now? Tired of coming to an office? Brightree by ResMed is hiring motivated callers ready for a change and eager to work for a growing, innovative company with great pay and benefits. Our fully remote positions offer competitive pay, and medical, dental, 401K and employee stock purchase plan. Equipment is also provided. Pay is $17 hourly. Start date: January 12, 2026 Let's talk about the team and you: We are currently looking for full-time remote (U.S.) Customer Service Specialists in the Resupply space. The Customer Service Specialist will make and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Candidates must have experience providing customer service via phone, strong attention to detail and the ability to utilize multiple computer applications while providing best in class customer service. A successful candidate must be able to convey information to patients in a clear and concise manner and be able to navigate simple software programs. In this role you can expect to work a 40-hour work week with shifts on Monday to Friday, between the hours of 7 am and 9 pm CST (8 hr. shift per day). Your schedule will include 2 paid 15-minute breaks as well as 30 minutes unpaid lunch Key accountabilities and decision ownership: Managing inbound and outbound phone calls, responding to follow-up emails, and engaging in chat support. Serving as the primary contact for order placements and general inquiries. Completing tasks accurately and within established timelines. Collaborating with internal and external teams to resolve issues effectively. Proactively monitoring key performance indicators to meet departmental goals. Achieving quality assurance standards. Maintaining service levels and adhering to scheduled commitments. Working independently while following departmental procedures. Meeting minimum internet speed requirements and ensuring a HIPAA-compliant environment. Providing exceptional customer service. Effectively multitasking and managing multiple accounts or clients. You will be expected to engage in phone-based communication daily on a set schedule with minimal flexibility for the entirety of your shift. Skills, experience, technical/professional qualifications: Must have: High school education required 1 year of customer service experience 1 year of sales experience required Must have access in the remote working environment where you can hard-wire ethernet connection that runs an 20 upload and 30 download speed. As part of the interview process, you will be required to demonstrate that you meet this requirement Must be a self-starter who can troubleshoot challenges on the fly Strong communication skills on the telephone Excellent written communication skills Ability to multi-task in a fast-paced environment Ability to work independently Ability to make twenty to twenty-five calls per hour Preferred: Associates Degree and/or college coursework preferred Call center experience preferred Bilingual Spanish speaking is a plus We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $17.00 USD Hourly. For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
    $17 hourly Auto-Apply 60d+ ago
  • Patient Experience Representative

    Getlabs

    Remote front office assistant job

    Getlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients' homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs' mission is to save lives by expanding access to diagnostics for everyone. As a Patient Experience Representative your primary task is to make outbound doctor calls trying to obtain the lab order for our patients. The company is counting on you to get as many orders as possible to avoid reschedules/cancelations. We are looking for someone who will hustle and care about doing a good job. You must be comfortable spending the majority of your day on the phone! You will also take inbound calls and answering zendesk tickets. Schedule: Monday - Friday, 7:30am - 4pm PST Compensation is $17/hr and non-negotiable At Getlabs, you will: Handle Zendesk tickets from patients regarding appointments, issues, and missing results. Make multiple outbound calls and send follow-up emails to resolve patient concerns. Be the first point of contact for all our patients via phone, text, email and chat Coordinate with doctors and physicians to retrieve lab orders Respond to, troubleshoot, and resolve patients issues in a timely and positive manner Coordinate with our local city teams assisting mobile specialists and provide ongoing updates to patients What we are looking for: 2+ years of customer-facing experience with medical experience Tech-savvy, efficient, and self-motivated. Able to maintain a minimum of 12 tickets per hour with high-quality work. Empathetic, proactive, and takes pride in helping people resolve issues. Experience processing or reading lab orders Ability to adapt in a rapid growth environment Strong problem solving skills Personable and love speaking with others via phone, text, email, and chat While our teams work remote, you must have a quiet place to work and reliable internet We have great benefits to make your life easier so you can focus on what you're best at: $17/hr Valuable stock option plan for full-time employees Medical, dental and vision insurance options for full-time employees Paid time off A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues! Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
    $17 hourly Auto-Apply 60d+ ago
  • Bilingual Remote Patient Representative (Full-Time)

    Diana Health

    Remote front office assistant job

    Diana Health is a network of modern women's health practices working in partnership with hospitals to reimagine the maternity and women's healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a full-time remote Patient Representative excited about creating a high quality patient experience and contributing to the smooth operations of multiple busy women's health practices. This individual is outgoing and detail-oriented, and has strong problem-solving skills to tackle challenges with empathy and creativity. What you'll do: Serve as overflow support to multiple practices by, answering and working incoming calls and messages Answer and triage incoming phone calls and app messages from our current patients Act as the second line of call for incoming calls from new patients Answer incoming phone calls from other stakeholders (e.g., external medical provider offices, start incoming referral requests) Check and respond to voicemail and after hours messages Support patient scheduling: Schedule patients from incoming phone calls Conduct no show and cancelation follow-up Support schedule re-shuffles (e.g., when provider is called out) Work through appointment ticklers Support central communications intake and follow up through various mediums Other duties as assigned Work Schedule (Eastern Standard Time Zone): ● Must be available Monday through Friday, hours between 9:00a-6:00p Experience / Qualifications: ● Minimum of two years of medical receptionist or customer service experience and/or training ● Excellent communication skills ● Ability to solve practical problems in various situations ● Must have the ability to multitask Benefits ● Competitive compensation ● Health; dental & vision, with an HSA/FSA option ● 401(k) with employer match ● Paid time off ● Paid parental leave Diana Health Culture ● Having a growth mindset and striving for continuous learning and improvement ● Positive, can do / how can I help attitude ● Empathy for our team and our clients ● Taking ownership and driving to results ● Being scrappy and resourceful
    $29k-35k yearly est. Auto-Apply 12d ago
  • Patient Transportation Representative

    Paragoncommunity

    Remote front office assistant job

    Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. This position may require up to 100% travel within the designated regions in Puerto Rico. The ideal candidate will live within the assigned region. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MMM Holdings, LLC is a company that provides Medicare Advantage and Medicaid plans in Puerto Rico. Currently, MMM Holdings, LLC operates in Puerto Rico under Elevance Health, Inc. a leading health company dedicated to improving the quality of life of communities in the United States. Through its affiliated companies, they serve more than 118 million people. Schedule: This position will work an 8-hour shift Monday through Friday within the operational hours of 6:00 am - 11:00 pm. Alternate Saturdays may be required. Additional hours, including weekends or holidays, may be required based on operational needs. The Patient Transportation Representative is responsible for providing transportation services for members. How You Will Make an Impact Primary duties may include, but are not limited to: Drives members/patients back and forth to their health service centers. Contacts the affiliate to confirm the coordinated service. Contacts the member to report they are near the pickup location. Follows up on the service provided, making changes in the status of services in the platform, to ensure effective monitoring and compliance, and guarantee quality service. Associates in this role are expected to be able to work independently, be punctual, have attention to details, be empathetic to the situations of others and have strong communication and customer service skills. Drive long distances more than 3 days a week. Minimum Requirements: Requires Authorization for Medical Care certification issued by the Bureau of Transportation and Other Public Services. Category 4 Driver's License (Chauffer's license) in good standing. Certificate of Law 300. Current National CPR Foundation Cardiopulmonary Resuscitation (CPR) certification or obtained within 15 days of hire. Preferred Skills, Capabilities and Experiences: High school diploma/GED preferred. Associate degree in an area related to health is preferred. 1 year of related customer service experience is strongly preferred. Experience working with geriatric population is preferred. Experience handling electronic equipment such as mobile phones and applications are preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: FAC > Transport & Fleet Mgmt Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $29k-35k yearly est. Auto-Apply 7d ago
  • Medical Assistant

    U.S. Navy 4.0company rating

    Front office assistant job in Columbus, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 The Navy relies on exceptional medical personnel to keep our servicemen and women healthy. As a Hospital Corpsman, youll get to try your hand at just about everything while making a huge difference for the Sailors you serve. RESPONSIBILITIES Hospital Corpsmen (HM) assist health care professionals in providing medical care to Navy personnel and their families. They may function as clinical or specialty technicians, medical administrative personnel and healthcare providers at medical treatment facilities. Specifically, Hospital Corpsmen may be called upon to: Perform emergency medical treatment on SEALs, Seabees, Marines and other military personnel injured in the field, as well as on Sailors aboard ships or aircraft Perform emergency dental treatment as well as construct dental crowns and bridges, process dental X-rays and operate X-ray equipment Serve as an operating room technician for general and specialized surgery Help administer a wide range of preventive care and medications, including immunizations and intravenous fluids Conduct physical examinations and assisting in the treatment of diseases and injuries Maintain patient treatment records, conduct research and perform clinical tests Assist Navy Physicians and Nurses in a variety of medical fields, including, but not limited to: radiology, physical therapy, phlebotomy, dental, surgery, family medicine, pathology, womens health and more PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT As a Hospital Corpsman, you have the most diverse range of work environments available in the Navy. Your job will likely take you all over the worldand far out of your comfort zone. As a Hospital Corpsman, you could be assigned to a Navy medical treatment facility, like an on-base hospital or clinic. You could also work on an aircraft carrier in the middle of the ocean or a submarine in the depths of the sea. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Hospital Corpsmen in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $27k-34k yearly est. 9d ago

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