What is a Front Office Clerk?

The front office clerk is the face of the office that they work for. Whether they're welcoming nervous patients to a doctor's office or welcoming clients to a company's offices, the front office clerk makes sure that their employer makes a good first impression and that the client has a great experience from the first minute.

The front office clerk's job is not just about greeting people, although that is the most important component. They also have to manage various clerical duties, such as entering client data, updating schedules, and answering any questions. Without the logistical support of the front office clerk, the rest of the office would get bogged down very quickly.

The gender ratio of front office clerks is very skewed-about 80% of them are women! That doesn't mean that men can't be welcoming to clients or manage data. Anybody can succeed in this field if they have good organizational skills and like working with people.

What Does a Front Office Clerk Do

There are certain skills that many front office clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, customer-service skills and organizational skills.

Learn more about what a Front Office Clerk does

How To Become a Front Office Clerk

If you're interested in becoming a front office clerk, one of the first things to consider is how much education you need. We've determined that 24.2% of front office clerks have a bachelor's degree. In terms of higher education levels, we found that 2.3% of front office clerks have master's degrees. Even though some front office clerks have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Front Office Clerk
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Front Office Clerk Career Paths

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a front office clerk can determine their career goals through the career progression. For example, they could start out with a role such as medical assistant, progress to a title such as technician and then eventually end up with the title office manager.

Front Office Clerk

Average Salary for a Front Office Clerk

Front Office Clerks in America make an average salary of $31,051 per year or $15 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $25,000 per year.
Average Front Office Clerk Salary
$31,051 Yearly
$14.93 hourly
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Roles and Types of Front Office Clerk

The role of a front office clerk includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general front office clerk responsibilities:

  • May include any and/or all of the following: maintains patient files
  • Liaise with other departments to ensure a spirit of cooperation
  • Greets patients and visitors, checks patients in

There are several types of front office clerk, including:

Clerk

Role:

Clerks have a lot of administrative roles in their day-to-day job responsibilities. From answering the phone to typing up documents, and even filing and speaking with clients, clerks have a lot on their shoulders.

For the most part, you only need to graduate from high school before becoming a clerk but some clerk positions may require you to complete a certification course beforehand. The majority of your knowledge of the job will come from the on-the-job training you'll be taken through.

You may not have a lot of stress in your day or you could feel a lot of stress, it really depends on what industry you choose to start your career in. Speaking of, you have a lot of options. On the plus side, you'll never work more than 40 hours a week so you can leave work at the office and enjoy your time off.

  • Average Salary: $31,163
  • Degree: Bachelor's Degree

Front Desk Clerk

Role:

Your happy, smiling face is the first thing visitors will see when they walk through the door. Being at the front desk, you're usually the first one they'll approach.

Front desk clerks have to be knowledgable about the company they work for, as well as the products or service they provide. Many times, you'll be hit with lots of questions that you'll have to answer. But it's also your job to help visitors get where they need to be, whether that's a meeting in conference room #5, or they're checking into their hotel room.

Most front desk clerks work a full-time schedule. But, depending on what industry you're working in, that schedule may be all over the map. From traveling to working late evenings and weekends, front desk clerks need to be flexible. You never know what the next day will bring.

  • Average Salary: $26,669
  • Degree: High School Diploma

Office Clerk

Role:

An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.

You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.

If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.

  • Average Salary: $30,927
  • Degree: Bachelor's Degree
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States With The Most Front Office Clerk Jobs

Mouse over a state to see the number of active front office clerk jobs in each state. The darker areas on the map show where front office clerks earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Front Office Clerk Jobs By State

RankStateNumber of JobsAverage Salary
1California8,184$32,458
2Texas5,366$25,477
3Florida4,869$25,678
4New York3,745$36,086
5Pennsylvania3,008$30,481
6Illinois2,656$33,289
7Ohio2,651$32,339
8Michigan2,195$35,153
9Georgia2,195$26,146
10North Carolina2,055$28,303
11Virginia2,036$27,171
12Massachusetts1,960$35,606
13Washington1,938$34,169
14Indiana1,807$28,343
15Tennessee1,797$27,801
16Minnesota1,639$36,600
17New Jersey1,626$32,453
18Missouri1,598$28,296
19Wisconsin1,542$31,260
20Colorado1,375$35,039
21Maryland1,357$35,660
22Arizona1,159$30,272
23South Carolina1,026$26,023
24Kentucky981$27,429
25Connecticut976$31,865
26Utah898$27,581
27Iowa848$31,122
28Kansas839$24,102
29Alabama818$24,595
30Oregon751$35,599
31Oklahoma729$25,238
32Louisiana678$23,909
33Arkansas523$29,282
34Nebraska508$29,512
35Mississippi444$26,791
36New Mexico434$22,089
37Idaho400$29,442
38Nevada385$34,006
39New Hampshire351$34,170
40West Virginia335$26,380
41Maine297$33,822
42Delaware270$30,378
43Alaska251$42,582
44Rhode Island249$36,370
45South Dakota244$26,613
46Montana230$32,629
47Hawaii194$32,960
48Vermont167$35,530
49North Dakota165$34,803
50Wyoming149$31,019

Front Office Clerk Education

Front Office Clerk Majors

Business
22.9 %
Health Care Administration
16.0 %
Medical Assisting Services
7.2 %

Front Office Clerk Degrees

Associate

28.5 %

High School Diploma

27.4 %

Bachelors

24.2 %

Top Colleges for Front Office Clerks

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

2. University of Virginia

Charlottesville, VA • Private

In-State Tuition

$17,653

Enrollment

16,405

3. New York University

New York, NY • Private

In-State Tuition

$51,828

Enrollment

26,339

4. Maria College of Albany

Albany, NY • Private

In-State Tuition

$15,140

Enrollment

876

5. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

6. Howard University

Washington, DC • Private

In-State Tuition

$26,756

Enrollment

6,166

7. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition

$3,926

Enrollment

9,835

9. Duke University

Durham, NC • Private

In-State Tuition

$55,695

Enrollment

6,596

10. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Enrollment

9,142

Top Skills For a Front Office Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 34.0% of front office clerks listed patients on their resume, but soft skills such as detail oriented and customer-service skills are important as well.

Choose From 10+ Customizable Front Office Clerk Resume templates

Zippia allows you to choose from different easy-to-use Front Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Office Clerk diversity

Front Office Clerk Gender Distribution

Female
Female
86%
Male
Male
14%

After extensive research and analysis, Zippia's data science team found that:

  • Among front office clerks, 86.1% of them are women, while 13.9% are men.

  • The most common race/ethnicity among front office clerks is White, which makes up 52.5% of all front office clerks.

  • The most common foreign language among front office clerks is Spanish at 75.5%.

Online Courses For Front Office Clerk That You May Like

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Best States For a Front Office Clerk

Some places are better than others when it comes to starting a career as a front office clerk. The best states for people in this position are Alaska, Minnesota, Rhode Island, and New York. Front office clerks make the most in Alaska with an average salary of $42,582. Whereas in Minnesota and Rhode Island, they would average $36,600 and $36,370, respectively. While front office clerks would only make an average of $36,086 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Front Office Clerk Jobs: 251
Highest 10% Earn:
$47,000
Location Quotient:
1.21

$42,582

Avg. Salary

View 251 Front Office Clerk Jobs In AK

2. Michigan

Total Front Office Clerk Jobs: 2,195
Highest 10% Earn:
$43,000
Location Quotient:
1.14

$35,153

Avg. Salary

View 2,195 Front Office Clerk Jobs In MI

3. Minnesota

Total Front Office Clerk Jobs: 1,639
Highest 10% Earn:
$44,000
Location Quotient:
0.99

$36,600

Avg. Salary

View 1,639 Front Office Clerk Jobs In MN
Full List Of Best States For Front Office Clerks

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Top Front Office Clerk Employers

Most Common Employers For Front Office Clerk

RankCompanyAverage SalaryHourly RateJob Openings
1The Family Health Centers of Asheville$34,802$16.736
2Hyatt Hotels$33,517$16.117
3Oak Street Medical$33,326$16.024
4Cobb County School District$33,276$16.005
5Kroger$32,390$15.5710
6Medical Record Associates$32,114$15.446
7Baptist Health$32,053$15.419
8Publix$31,934$15.3519
9Nevada Health Centers$31,773$15.287
10Elite Care$31,275$15.044
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Front Office Clerk Videos

The Hotel - A Day in the Life at the Front Desk
Front Desk Agent (Resort), Career Video from drkit.org
Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

Front Office Clerk Related Careers

Front Office Clerk Related Jobs

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Updated April 6, 2023