1. University of Pennsylvania
Philadelphia, PA • Private
The front office clerk is the face of the office that they work for. Whether they're welcoming nervous patients to a doctor's office or welcoming clients to a company's offices, the front office clerk makes sure that their employer makes a good first impression and that the client has a great experience from the first minute.
The front office clerk's job is not just about greeting people, although that is the most important component. They also have to manage various clerical duties, such as entering client data, updating schedules, and answering any questions. Without the logistical support of the front office clerk, the rest of the office would get bogged down very quickly.
The gender ratio of front office clerks is very skewed-about 80% of them are women! That doesn't mean that men can't be welcoming to clients or manage data. Anybody can succeed in this field if they have good organizational skills and like working with people.
There are certain skills that many front office clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, customer-service skills and organizational skills.
If you're interested in becoming a front office clerk, one of the first things to consider is how much education you need. We've determined that 24.2% of front office clerks have a bachelor's degree. In terms of higher education levels, we found that 2.3% of front office clerks have master's degrees. Even though some front office clerks have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a front office clerk can determine their career goals through the career progression. For example, they could start out with a role such as medical assistant, progress to a title such as technician and then eventually end up with the title office manager.
What Am I Worth?
The role of a front office clerk includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general front office clerk responsibilities:
There are several types of front office clerk, including:
Clerks have a lot of administrative roles in their day-to-day job responsibilities. From answering the phone to typing up documents, and even filing and speaking with clients, clerks have a lot on their shoulders.
For the most part, you only need to graduate from high school before becoming a clerk but some clerk positions may require you to complete a certification course beforehand. The majority of your knowledge of the job will come from the on-the-job training you'll be taken through.
You may not have a lot of stress in your day or you could feel a lot of stress, it really depends on what industry you choose to start your career in. Speaking of, you have a lot of options. On the plus side, you'll never work more than 40 hours a week so you can leave work at the office and enjoy your time off.
Your happy, smiling face is the first thing visitors will see when they walk through the door. Being at the front desk, you're usually the first one they'll approach.
Front desk clerks have to be knowledgable about the company they work for, as well as the products or service they provide. Many times, you'll be hit with lots of questions that you'll have to answer. But it's also your job to help visitors get where they need to be, whether that's a meeting in conference room #5, or they're checking into their hotel room.
Most front desk clerks work a full-time schedule. But, depending on what industry you're working in, that schedule may be all over the map. From traveling to working late evenings and weekends, front desk clerks need to be flexible. You never know what the next day will bring.
An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.
You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.
If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.
Mouse over a state to see the number of active front office clerk jobs in each state. The darker areas on the map show where front office clerks earn the highest salaries across all 50 states.
|Rank||State||Number of Jobs||Average Salary|
High School Diploma
Philadelphia, PA • Private
Charlottesville, VA • Private
New York, NY • Private
Albany, NY • Private
Evanston, IL • Private
Washington, DC • Private
Stanford, CA • Private
Cullowhee, NC • Private
Durham, NC • Private
Bakersfield, CA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 34.0% of front office clerks listed patients on their resume, but soft skills such as detail oriented and customer-service skills are important as well.
Zippia allows you to choose from different easy-to-use Front Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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Some places are better than others when it comes to starting a career as a front office clerk. The best states for people in this position are Alaska, Minnesota, Rhode Island, and New York. Front office clerks make the most in Alaska with an average salary of $42,582. Whereas in Minnesota and Rhode Island, they would average $36,600 and $36,370, respectively. While front office clerks would only make an average of $36,086 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|1||The Family Health Centers of Asheville||$34,802||$16.73||6|
|3||Oak Street Medical||$33,326||$16.02||4|
|4||Cobb County School District||$33,276||$16.00||5|
|6||Medical Record Associates||$32,114||$15.44||6|
|9||Nevada Health Centers||$31,773||$15.28||7|