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Front Office Clerk Careers

The front office clerk is the face of the office that they work for. Whether they're welcoming nervous patients to a doctor's office or welcoming clients to a company's offices, the front office clerk makes sure that their employer makes a good first impression and that the client has a great experience from the first minute.

The front office clerk's job is not just about greeting people, although that is the most important component. They also have to manage various clerical duties, such as entering client data, updating schedules, and answering any questions. Without the logistical support of the front office clerk, the rest of the office would get bogged down very quickly.

The gender ratio of front office clerks is very skewed-about 80% of them are women! That doesn't mean that men can't be welcoming to clients or manage data. Anybody can succeed in this field if they have good organizational skills and like working with people.

There is more than meets the eye when it comes to being a front office clerk. For example, did you know that they make an average of $13.79 an hour? That's $28,692 a year!

Between 2018 and 2028, the career is expected to grow -4% and produce -110,600 job opportunities across the U.S.

What Does a Front Office Clerk Do

There are certain skills that many front office clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, customer-service skills and organizational skills.

When it comes to the most important skills required to be a front office clerk, we found that a lot of resumes listed 21.8% of front office clerks included front office, while 10.6% of resumes included medical records, and 7.4% of resumes included check-in. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the front office clerk job title. But what industry to start with? Most front office clerks actually find jobs in the health care and retail industries.

How To Become a Front Office Clerk

If you're interested in becoming a front office clerk, one of the first things to consider is how much education you need. We've determined that 18.1% of front office clerks have a bachelor's degree. In terms of higher education levels, we found that 1.6% of front office clerks have master's degrees. Even though some front office clerks have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a front office clerk. When we researched the most common majors for a front office clerk, we found that they most commonly earn associate degree degrees or high school diploma degrees. Other degrees that we often see on front office clerk resumes include bachelor's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a front office clerk. In fact, many front office clerk jobs require experience in a role such as customer service representative. Meanwhile, many front office clerks also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary
$28,692
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
71,349
Job Openings

Front Office Clerk Career Paths

Top Careers Before Front Office Clerk

Cashier
12.4 %

Top Careers After Front Office Clerk

Cashier
9.9 %

Front Office Clerk Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Front Office Clerk

Front Office Clerks in America make an average salary of $28,692 per year or $14 per hour. The top 10 percent makes over $33,000 per year, while the bottom 10 percent under $24,000 per year.
Average Salary
$28,692
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How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
Mundelein, IL
Salary Range26k - 35k$31k$30,723
Bakersfield, CA
Salary Range26k - 33k$30k$29,739
New York, NY
Salary Range24k - 35k$29k$29,292
Tucson, AZ
Salary Range25k - 32k$29k$28,652
Macon, GA
Salary Range22k - 31k$27k$26,647
Franklin, TN
Salary Range22k - 30k$26k$26,360
$22k
$35k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Overnight Front Office Clerk, Tenaya Lodge at Yosemite
Overnight Front Office Clerk, Tenaya Lodge at Yosemite
Delaware North
Delaware North
05/30/2021
05/30/2021
$33,39205/30/2021
$33,392
Front Office Attendance Clerk Senior
Front Office Attendance Clerk Senior
Albuquerque Public Schools
Albuquerque Public Schools
05/28/2021
05/28/2021
$23,77105/28/2021
$23,771
Medical Front Office Clerk
Medical Front Office Clerk
Randstad
Randstad
03/09/2021
03/09/2021
$31,30503/09/2021
$31,305
Medical Front Office Clerk
Medical Front Office Clerk
Randstad
Randstad
01/27/2021
01/27/2021
$31,30501/27/2021
$31,305
Bilingual Front Receptionist/Office Clerk
Bilingual Front Receptionist/Office Clerk
Robert Half
Robert Half
01/20/2021
01/20/2021
$30,76201/20/2021
$30,762
See More Recent Salaries

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Front Office Clerk Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Front Office Clerk. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Front Office Clerk Resume

At Zippia, we went through countless Front Office Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Front Office Clerk Demographics

Gender

female

80.3 %

male

15.4 %

unknown

4.3 %

Ethnicity

White

57.6 %

Hispanic or Latino

22.5 %

Black or African American

10.6 %

Foreign Languages Spoken

Spanish

75.5 %

French

5.2 %

Italian

3.9 %
See More Demographics

Front Office Clerk Education

Degrees

Certificate

30.6 %

Associate

21.0 %

High School Diploma

20.3 %

Top Colleges for Front Office Clerks

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Virginia

Charlottesville, VA • Public

In-State Tuition
$17,653
Enrollment
16,405

3. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

4. Maria College of Albany

Albany, NY • Private

In-State Tuition
$15,140
Enrollment
876

5. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

6. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835

9. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

10. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142
See More Education Info

Online Courses For Front Office Clerk That You May Like

Patient Safety
coursera

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians' mistakes, but from systemic problems - communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the...

Dental Office Manager
ed2go

Dental Office Manager...

Voice Disorders: What Patients and Professionals Need to Know
coursera

Welcome to Voice Disorders: What Patients and Professionals Need to Know Knowledge regarding vocal production physiology and management options for voice disorders have experienced rapid growth over the past 40 years. This growth has resulted in a knowledge gap amongst patients and practitioners. Entirely new subspecialties of laryngology under otolaryngology and vocology under speech-language pathology have developed in response to this gap. This MOOC (Massive Open Online Course) is designed to...

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Top Skills For a Front Office Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.8% of front office clerks listed front office on their resume, but soft skills such as detail oriented and customer-service skills are important as well.

Best States For a Front Office Clerk

Some places are better than others when it comes to starting a career as a front office clerk. The best states for people in this position are Colorado, Utah, Connecticut, and Alaska. Front office clerks make the most in Colorado with an average salary of $36,681. Whereas in Utah and Connecticut, they would average $35,337 and $35,317, respectively. While front office clerks would only make an average of $35,286 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Utah

Total Front Office Clerk Jobs:
898
Highest 10% Earn:
$44,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Front Office Clerk Jobs:
976
Highest 10% Earn:
$50,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Alaska

Total Front Office Clerk Jobs:
251
Highest 10% Earn:
$39,000
Location Quotient:
1.21
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Front Office Clerk Employers

1. NEA-Alaska
3.5
Avg. Salary: 
$29,548
Front Office Clerks Hired: 
19+
2. Publix
4.9
Avg. Salary: 
$32,617
Front Office Clerks Hired: 
18+
3. Hyatt Hotels
4.3
Avg. Salary: 
$31,391
Front Office Clerks Hired: 
12+
4. Best Western
4.6
Avg. Salary: 
$25,807
Front Office Clerks Hired: 
12+
5. Robert Half International
4.5
Avg. Salary: 
$25,889
Front Office Clerks Hired: 
12+
6. Kroger
4.7
Avg. Salary: 
$32,601
Front Office Clerks Hired: 
10+

Front Office Clerk Videos

Updated October 2, 2020