The front office clerk is the face of the office that they work for. Whether they're welcoming nervous patients to a doctor's office or welcoming clients to a company's offices, the front office clerk makes sure that their employer makes a good first impression and that the client has a great experience from the first minute.

The front office clerk's job is not just about greeting people, although that is the most important component. They also have to manage various clerical duties, such as entering client data, updating schedules, and answering any questions. Without the logistical support of the front office clerk, the rest of the office would get bogged down very quickly.

The gender ratio of front office clerks is very skewed-about 80% of them are women! That doesn't mean that men can't be welcoming to clients or manage data. Anybody can succeed in this field if they have good organizational skills and like working with people.

What Does a Front Office Clerk Do

There are certain skills that many front office clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, customer-service skills and organizational skills.

Learn more about what a Front Office Clerk does

How To Become a Front Office Clerk

If you're interested in becoming a front office clerk, one of the first things to consider is how much education you need. We've determined that 24.2% of front office clerks have a bachelor's degree. In terms of higher education levels, we found that 2.3% of front office clerks have master's degrees. Even though some front office clerks have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Front Office Clerk

Front Office Clerk Career Paths

Average Salary for a Front Office Clerk

Front Office Clerks in America make an average salary of $31,051 per year or $15 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $25,000 per year.
Average Front Office Clerk Salary
$31,051 Yearly
$14.93 hourly

What Am I Worth?


Roles and Types of Front Office Clerk

The role of a front office clerk includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general front office clerk responsibilities:

  • May include any and/or all of the following: maintains patient files
  • Liaise with other departments to ensure a spirit of cooperation
  • Greets patients and visitors, checks patients in

There are several types of front office clerk, including:



Clerks have a lot of administrative roles in their day-to-day job responsibilities. From answering the phone to typing up documents, and even filing and speaking with clients, clerks have a lot on their shoulders.

For the most part, you only need to graduate from high school before becoming a clerk but some clerk positions may require you to complete a certification course beforehand. The majority of your knowledge of the job will come from the on-the-job training you'll be taken through.

You may not have a lot of stress in your day or you could feel a lot of stress, it really depends on what industry you choose to start your career in. Speaking of, you have a lot of options. On the plus side, you'll never work more than 40 hours a week so you can leave work at the office and enjoy your time off.

  • Average Salary: $31,163
  • Degree: Bachelor's Degree

Front Desk Clerk


Your happy, smiling face is the first thing visitors will see when they walk through the door. Being at the front desk, you're usually the first one they'll approach.

Front desk clerks have to be knowledgable about the company they work for, as well as the products or service they provide. Many times, you'll be hit with lots of questions that you'll have to answer. But it's also your job to help visitors get where they need to be, whether that's a meeting in conference room #5, or they're checking into their hotel room.

Most front desk clerks work a full-time schedule. But, depending on what industry you're working in, that schedule may be all over the map. From traveling to working late evenings and weekends, front desk clerks need to be flexible. You never know what the next day will bring.

  • Average Salary: $26,669
  • Degree: High School Diploma

Office Clerk


An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.

You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.

If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.

  • Average Salary: $30,927
  • Degree: Bachelor's Degree

States With The Most Front Office Clerk Jobs

Mouse over a state to see the number of active front office clerk jobs in each state. The darker areas on the map show where front office clerks earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Front Office Clerk Jobs By State

RankStateNumber of JobsAverage Salary
4New York3,745$36,086
10North Carolina2,055$28,303
17New Jersey1,626$32,453
23South Carolina1,026$26,023
36New Mexico434$22,089
39New Hampshire351$34,170
40West Virginia335$26,380
44Rhode Island249$36,370
45South Dakota244$26,613
49North Dakota165$34,803

Front Office Clerk Education

Front Office Clerk Majors

22.9 %

Front Office Clerk Degrees


28.5 %

High School Diploma

27.4 %


24.2 %

Top Colleges for Front Office Clerks

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition




2. University of Virginia

Charlottesville, VA • Private

In-State Tuition




3. New York University

New York, NY • Private

In-State Tuition




4. Maria College of Albany

Albany, NY • Private

In-State Tuition




5. Northwestern University

Evanston, IL • Private

In-State Tuition




6. Howard University

Washington, DC • Private

In-State Tuition




7. Stanford University

Stanford, CA • Private

In-State Tuition




8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition




9. Duke University

Durham, NC • Private

In-State Tuition




10. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition




Top Skills For a Front Office Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 34.0% of front office clerks listed patients on their resume, but soft skills such as detail oriented and customer-service skills are important as well.

Choose From 10+ Customizable Front Office Clerk Resume templates

Zippia allows you to choose from different easy-to-use Front Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Office Clerk diversity

Front Office Clerk Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among front office clerks, 86.1% of them are women, while 13.9% are men.

  • The most common race/ethnicity among front office clerks is White, which makes up 52.5% of all front office clerks.

  • The most common foreign language among front office clerks is Spanish at 75.5%.

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Best States For a Front Office Clerk

Some places are better than others when it comes to starting a career as a front office clerk. The best states for people in this position are Alaska, Minnesota, Rhode Island, and New York. Front office clerks make the most in Alaska with an average salary of $42,582. Whereas in Minnesota and Rhode Island, they would average $36,600 and $36,370, respectively. While front office clerks would only make an average of $36,086 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Front Office Clerk Jobs: 251
Highest 10% Earn:
Location Quotient:

2. Michigan

Total Front Office Clerk Jobs: 2,195
Highest 10% Earn:
Location Quotient:

3. Minnesota

Total Front Office Clerk Jobs: 1,639
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Front Office Clerks

How Do Front Office Clerks Rate Their Jobs?

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Top Front Office Clerk Employers

Most Common Employers For Front Office Clerk

RankCompanyAverage SalaryHourly RateJob Openings
1The Family Health Centers of Asheville$34,802$16.736
2Hyatt Hotels$33,517$16.117
3Oak Street Medical$33,326$16.024
4Cobb County School District$33,276$16.005
6Medical Record Associates$32,114$15.446
7Baptist Health$32,053$15.419
9Nevada Health Centers$31,773$15.287
10Elite Care$31,275$15.044

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