The front office clerk is the face of the office that they work for. Whether they're welcoming nervous patients to a doctor's office or welcoming clients to a company's offices, the front office clerk makes sure that their employer makes a good first impression and that the client has a great experience from the first minute.
The front office clerk's job is not just about greeting people, although that is the most important component. They also have to manage various clerical duties, such as entering client data, updating schedules, and answering any questions. Without the logistical support of the front office clerk, the rest of the office would get bogged down very quickly.
The gender ratio of front office clerks is very skewed-about 80% of them are women! That doesn't mean that men can't be welcoming to clients or manage data. Anybody can succeed in this field if they have good organizational skills and like working with people.
There is more than meets the eye when it comes to being a front office clerk. For example, did you know that they make an average of $13.79 an hour? That's $28,692 a year!
Between 2018 and 2028, the career is expected to grow -4% and produce -110,600 job opportunities across the U.S.
There are certain skills that many front office clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, customer-service skills and organizational skills.
When it comes to the most important skills required to be a front office clerk, we found that a lot of resumes listed 21.8% of front office clerks included front office, while 10.6% of resumes included medical records, and 7.4% of resumes included check-in. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the front office clerk job title. But what industry to start with? Most front office clerks actually find jobs in the health care and retail industries.
If you're interested in becoming a front office clerk, one of the first things to consider is how much education you need. We've determined that 18.1% of front office clerks have a bachelor's degree. In terms of higher education levels, we found that 1.6% of front office clerks have master's degrees. Even though some front office clerks have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a front office clerk. When we researched the most common majors for a front office clerk, we found that they most commonly earn associate degree degrees or high school diploma degrees. Other degrees that we often see on front office clerk resumes include bachelor's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a front office clerk. In fact, many front office clerk jobs require experience in a role such as customer service representative. Meanwhile, many front office clerks also have previous career experience in roles such as cashier or administrative assistant.