Front office clerk resume examples from 2026
Land interviews using Zippia's AI-powered resume builder.

All resume examples
Table of content
How to write a front office clerk resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in front office clerk-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some front office clerk interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a front office clerk resume:
- Patients
- Check-In
- Data Entry
- Customer Service
- Front Desk
- Appointment Scheduling
- Patient Appointments
- Patient Care
- Insurance Verification
- EMR
- HIPAA
- Hotel Services
- Telephone Calls
- Lab Results
- Room Availability
- Insurance Eligibility
- Word Processing
- Direct Calls
- Multi-Line Phone System
- Computer System
- Insurance Coverage
- Office Equipment
- Medicaid
- Insurance Benefits
- Patient Demographics
- Patient Insurance
- Clerical Support
- Office Machines
- Customer Complaints
- Hippa
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the front office clerk.
How to write front office clerk experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are examples from great front office clerk resumes:
Work history example #1
Front Office Clerk
Centra
- Used Hopkins computerized automated systems management to expedite patient scheduling, pre- registration, admitting, check-in and check-out.
- Responded to inquiries regarding WIC policies and procedures.
- Greeted and instructed patients and delivered radiology reports throughout the facility.
- Posted all clinical visits for billing and payroll.
- Received training regarding HIPAA regulations and JACHO standards and requirements; chosen to orient and train all new registrars.
Work history example #2
Registration Clerk
Baptist Hospital
- Maintained privacy and confidentiality of patient information according to HIPPA guidelines.
- Provided clerical support to radiologist and technologist.
- Printed films and made CDs accordingly.
- Corrected invalid ICD9 and CPT codes.
- Facilitated and coordinates physician-to-physician communication as necessary.
Work history example #3
Front Clerk
SunTrust Banks
- Utilized the internet and directory assistance to obtain correct addresses for customers.
- Assisted in HR with scheduling interviews and orientations as well as filing and entering personal employee information and translations.
- Maintained complete and thorough database entries of all communications with customer (telephone, fax, email, etc.).
- Pulled medical record information from computer and hard copy files as requested from various sources ensuring the Privacy Act was maintained.
- Inputted and resolved debit and credit via an internet program FileNet.
Work history example #4
Front Clerk
US Postal Service
- Weighed letters and parcels, computed mailing costs based on type, weight, and destination, and affixed correct postage.
- Researched customer information using various Internet Browsers and search engines.
- Performed training for thirty offices on the use of computers in the office and the implementation of delivery scanners.
- Handled and sorted packages that came from Amazon, FedEx, and UPS.
- Provided nutrition recommendations and assisted teens in making positive choices.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
High School Diploma
2013 - 2013
Some College Courses in biology
Pennsylvania State University, Main, PA
2004 - 2004
Highlight your front office clerk certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your front office clerk resume:
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Word 2010 Certification
- Certified Clinical Medical Assistant (NHA)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)