Research Summary. We analyzed 720 front office clerk resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like D-R SERVICES and Publix. Here are the key facts about front office clerk resumes to help you get the job:

  • The average front office clerk resume is 309 words long
  • The average front office clerk resume is 0.7 pages long based on 450 words per page.
  • Patients is the most common skill found on a front office clerk resume. It appears on 34.0% of resumes.
After learning about how to write a professional front office clerk resume, you can make sure your resume checks all the boxes with our resume builder.


Front Office Clerk Resume Example

Choose From 10+ Customizable Front Office Clerk Resume templates

Zippia allows you to choose from different easy-to-use Front Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Office Clerk Resume
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Front Office Clerk Resume
Front Office Clerk Resume
Front Office Clerk Resume

What Should Be Included In A Front Office Clerk Resume


1. Add Contact Information To Your Front Office Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Front Office Clerk Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Front Office Clerk Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Front Office Clerk Resume Relevant Education Example #2

Some College Courses In Biology 2014 - 2016

Pennsylvania State University Main, PA


3. Next, Create A Front Office Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Front Office Clerk Skills For Resume

  • Check-In Skills

    Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Patient Care Skills

    Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

  • Hotel Services Skills

    Hotel Services are those tools, resources, and products offered by a hotel. These often differ from one such institution to the next and are thus of varying quality, representation, and type. A hotel might offer an array of these or none of these following services: flower arrangements, medical attention on the spot, pools, dry cleaning, car rental services, catering or, as it is known, room service, and guided tours.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • Lab Results Skills

    Lab results are results gotten from scientific or medical procedures, tests, or experiments carried out in a standard laboratory by lab scientists. The results are well detailed indicating every aspect of the tests carried out. Lab results vary depending on whether it's a medical test carried out on samples from the human body or a scientific test carried out on chemical samples.

Top Skills for a Front Office Clerk

  • Patients, 34.0%
  • Check-In, 8.1%
  • Data Entry, 7.8%
  • Customer Service, 7.3%
  • Other Skills, 42.8%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Front Office Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Clerk Typist
Bank of America
  • Facilitated communication between developer and users; improved relationships by prioritizing changes and settings realistic user expectations.
  • Managed major procurement project for the Bank Recommended procedures to improve project efficiency Provided statistical reports and data to management
  • Transferred supporting documentation to proper share drives, such as SharePoint Static Pool Sample.
  • Provided backup support to Desktop Publisher Created and updated proposals and PowerPoint presentations.
  • Supervised up to 12 student workers; responsible for payroll of all student workers and organizing their work schedules.
Work History Example # 2
Clerk's Assistant/Administrative Assistant
Adecco Staffing, USA
  • Developed and implemented procedures and recommendations for technical approaches and design resources.
  • Prepared excel spreadsheet and small PowerPoint presentation.
  • Compared companies using the Nielsen ratings to arrange PowerPoint presentations.
  • Researched and designed Access database for automated processing of Warranty Claims and reporting.
  • Prepared correspondences, documents, and presentations using MS Word, and PowerPoint.
Work History Example # 3
Front Office Clerk
Kaiser Permanente
  • Followed appropriate patient registration/check-in policies and procedures.
  • Processed payroll for administrative and clinical staff.
  • Performed data entry of insurance information, verified eligibility, and ran reports for Medi-Cal/Medicare.
  • Researched and updated clinical, exam, status and location information into appropriate systems.
  • Handled patient check-in and check-out at outpatient clinic, verification of insurance and patient responsibility.
Work History Example # 4
Accountable Clerk
Robert Half International
  • Reconciled Accounts payable transactions through QuickBooks and organization-specific information systems for non-profit clients with multiple divisions throughout various jurisdictions.
  • Scanned copies of credit applications for the Credit/Collections department and attached applications to the appropriate customer.
  • Managed receivables from multiple Insurance companies, Medicare/Medicaid and patient pay for medical services throughout New Mexico.
  • Utilized Microsoft Excel, Word and Outlook as well as proprietary software during my time at the IRS.
  • Reconciled monthly ledgers accounts in accordance with GAAP Performed Accounts Payable and Accounts Receivable functions

5. Highlight Your Front Office Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your front office clerk resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Certified Medical Office Manager (CMOM)
  3. Word 2010 Certification
  4. Certified Clinical Medical Assistant (NHA)


6. Finally, Add a Front Office Clerk Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Front Office Clerk Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Front Desk, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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