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Become A Front Office Coordinator

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Working As A Front Office Coordinator

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $33,040

    Average Salary

What Does A Front Office Coordinator Do At HCA, Hospital Corporation of America

* Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.
* Work at the reception desk, answer phones, greet and communicate with patients and providers.
* Scheduling, canceling, and rescheduling patient appointments.
* Checking in patients and properly documenting registration.
* Insurance verification and verification of patient demographics.
* Filing and retrieving medical records/files.
* Copying and faxing duties.
* Collecting co-pays and cash from patients, getting authorization on credit cards.
* Entering charges, payments, and balancing the day in the computer.
* Perform other duties as required.
* Must read, understand, and adhere to all HealthONE Physician Care policies and procedures.
* Practice and adhere to the Code of Conduct and Mission and Value Statement

What Does A Front Office Coordinator Do At Robert Half

* _
* Checking patients in and out
* Answering a high-volume of phone calls
* Verifying insurance eligibilities and benefits
* Scheduling patient appointments
* Updating patient medical records utilizing an EMR system
* OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.
* We are faster at finding you work because of the depth of our client network.
* Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.
* We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
* Apply for this job now or contact us today at 888
* for additional information.
* All applicants applying for U
* S. job openings must be authorized to work in the United States.
* Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
* OfficeTeam.
* A Robert Half Company.
* An Equal Opportunity Employer M/F/Disability/Veterans.
* By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
* Req ID:
* Functional Role:
* Administrative
* Medical
* Country:
* State:
* CA
* City:
* San Francisco
* Postal Code:
* Compensation:* $17.00 to $20
* per hour

What Does A Front Office Coordinator Do At Fresenius Medical Care North America

* Documents patient cancelation and patient “no show” as appropriate.
* Completes front end process of billing procedure ensuring all information is entered into the computer registration module.
* Obtains necessary patient information (clinical, financial and demographic) from referral source to initiate admissions process.
* Interviews patient or patient representative or referral source to obtain the necessary personal and financial data to determine eligibility for admission.
* Obtains necessary signatures to ensure the efficient processing of admissions data in accordance with related policies and procedures.
* Coordinates with referral source or patient or patient’s physician to effectively resolve issues impacting patient’s admission process.
* Ensures all aspects of patient confidentiality are maintained at all times.
* Provides patient with appropriate HIPPA information and documentation.
* Verifies and obtains eligibility and benefits for all primary and secondary insurances.
* If verification is processed via Internet, prints out and includes in registration packet.
* Performs pre-certification on all non
* Medicare patients before treatment is initiated.
* Works closely with billing personnel to obtain and verify all necessary information for billing purposes.
* Researches any questions related to charge sheets and files charge sheets in financial records.
* Distributes copies of all billing information and necessary documents to the billing department on a daily basis.
* Sends patient operative reports to referral source and patient’s physician within 72 hours of completed procedure.
* Ensures appropriate signatures are included on all necessary chart forms.
* Inspects patient charts post procedure.
* Obtains physician dictation and file in medical record.
* Prepares and types routine correspondence, form letters and reports.
* Answers telephones and routs calls.
* Greets visitors and patients.
* Demonstrates a positive attitude.
* Is polite, courteous and professional.
* Distributes faxes, memos and e-mails to the appropriate parties.
* Makes copies of correspondence and other printed matter.
* Prints patient schedule and pull patient charts daily.
* Maintains/purges/files medical record in an organized manner; obtains medical records as requested/ indicated.
* Maintains effective lines of communication with peers.
* Interfaces with other health care providers and facilities.
* Picks up and sort mail/faxes on a daily basis.
* Arranges for package pickup and delivery.
* Participates in staff meetings and communicates (problem solves) issues related to quality of care.
* Inventories, orders and/or stocks office with supplies, equipment, forms and medications as directed by supervisors.
* Ensures log books and tracking systems are updated and accurate in accordance with policy and procedure.
* Maintains waiting room and ensures it is clean and free of debris.
* Escalates issues to supervisor for resolution, as deemed necessary.
* Performs functions that require full knowledge of general aspects of the job.
* Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice.
* Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
* Assists with various projects as assigned by direct supervisor.
* Other duties as assigned.
* Additional responsibilities may include focus on one or more departments or locations.
* See applicable addendum for department or location specific functions

What Does A Front Office Coordinator Do At Express Employment Professionals

i Handling phone calls and visitors in a professional, friendly manneri Managing office flow and provide assistance with paperworki Performing office administrative dutiesi Scheduling daily appointmentsi Assisting co-workers as needed

What Does A Front Office Coordinator Do At HCA, Hospital Corporation of America

* Assists front office and clerical staff in developing and implementing short and long-term work plans and objectives.
* Oversees the process to prepare patients for examination and treatment.
* Screens telephone calls for referral to physicians.
* Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained.
* Assists with scheduling of tests and treatment.
* Identifies, analyzes, and resolves work problems.
* May assist in the hiring and development of the clerical and clinical staff.
* Ensures office and clinical supply inventory is current, mail is opened and processed, offices are opened and closed according to established procedures.
* Ensures the timeliness and accuracy of patient charge entry into the billing system.
* Assists front office staff with ensuring point-of-service collections are made when applicable.
* Ensures that patients are treated courteously by the office staff and that other visitors are screened and properly directed.
* Works with other administrative staff to ensure efforts are coordinated and high quality patient care is provided.
* Assists in maintaining patient files, records and other information.
* Compiles and condenses technical and statistical data for reports and records.
* Ensures any patient complaints are handled appropriately

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How To Become A Front Office Coordinator

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.


High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.


Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.


Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Front Office Coordinator jobs

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Front Office Coordinator Career Paths

Front Office Coordinator
Office Administrator Human Resources Coordinator Specialist
Account Manager
5 Yearsyrs
Referral Coordinator Billing Specialist Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Practice Manager Senior Manager Controller
Assistant General Manager
5 Yearsyrs
Office Administrator Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Accounts Receivable Specialist Finance Analyst Operations Manager
Chief Operating Officer
11 Yearsyrs
Practice Manager Project Manager Program Manager
Clinical Director
9 Yearsyrs
Patient Access Representative Registered Nurse Staff Nurse
Clinical Manager
8 Yearsyrs
Front Office Manager General Manager
District Manager
7 Yearsyrs
Billing Specialist Accounts Receivable Specialist Accountant
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Accounts Receivable Specialist Accounts Receivable Manager
Office Manager
5 Yearsyrs
Front Office Manager Office Manager Operations Manager
Operations Director
9 Yearsyrs
Billing Specialist Specialist Account Manager
Operations Manager
7 Yearsyrs
Patient Care Coordinator Nurse Manager Registered Nurse Case Manager
Patient Care Manager
9 Yearsyrs
Patient Coordinator Registered Nurse Nurse Manager
Patient Services Manager
8 Yearsyrs
Referral Coordinator Office Administrator Practice Manager
Practice Administrator
10 Yearsyrs
Patient Care Coordinator Office Administrator
Practice Manager
9 Yearsyrs
Patient Access Representative Scheduler Operations Manager
Property Manager
6 Yearsyrs
Patient Coordinator Front Desk Coordinator Front Office Manager
Resident Manager
5 Yearsyrs
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Front Office Coordinator Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Polish

  • Mandarin

  • Portuguese

  • Hindi

  • Korean

  • Cantonese

  • Carrier

  • Italian

  • Japanese

  • Arabic

  • Hmong

  • Armenian

  • Russian

  • Filipino

  • Greek

  • Tagalog

  • Chinese

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Front Office Coordinator

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Front Office Coordinator Education

Front Office Coordinator

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Top Skills for A Front Office Coordinator


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Top Front Office Coordinator Skills

  1. Customer Service
  2. Medical Records
  3. Appointment Scheduling
You can check out examples of real life uses of top skills on resumes here:
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve patient/customer service.
  • Front Office Coordinator Schedule appointments, file, pull charts medical records, open and close as needed.
  • Front desk duties; Customer Service, answering calls, appointment scheduling, insurance verification.
  • Check in/ Check out Insurance Verification Credentialing Treatment Planning and Treatment Presentation
  • Ensured existing and new patients filled out necessary paperwork * Answered phones, made and confirmed appointments.

Top Front Office Coordinator Employers

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Front Office Coordinator Videos

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