Front office coordinators are responsible for providing outstanding customer service to customers and potential clients. You are to welcome guests and customers, direct them to the appropriate office or person, and answer all phone calls. You will also be tasked with providing accurate answers or information to customers, keeping records of expenses, and supervising the lower-level front office staff. Furthermore, you will be required to perform some security services or duties such as checking visitors' identification cards or employee badges. You must also ensure restricted departments are only accessed by permitted employees or customers.
You need a bachelor's degree in business or a related field to land a job as a front office coordinator. Also, you must possess strong verbal and written communication, organization, and time-management skills. Front office coordinators earn $30,729 on average annually or $14.77 hourly.
There is more than meets the eye when it comes to being a front office coordinator. For example, did you know that they make an average of $14.77 an hour? That's $30,729 a year!
Between 2018 and 2028, the career is expected to grow -4% and produce -110,600 job opportunities across the U.S.
There are certain skills that many front office coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed integrity, detail oriented and customer-service skills.
When it comes to the most important skills required to be a front office coordinator, we found that a lot of resumes listed 17.6% of front office coordinators included insurance companies, while 9.8% of resumes included customer service, and 8.0% of resumes included patient care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the front office coordinator job title. But what industry to start with? Most front office coordinators actually find jobs in the health care and non profits industries.
If you're interested in becoming a front office coordinator, one of the first things to consider is how much education you need. We've determined that 37.8% of front office coordinators have a bachelor's degree. In terms of higher education levels, we found that 3.1% of front office coordinators have master's degrees. Even though some front office coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a front office coordinator. When we researched the most common majors for a front office coordinator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on front office coordinator resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a front office coordinator. In fact, many front office coordinator jobs require experience in a role such as administrative assistant. Meanwhile, many front office coordinators also have previous career experience in roles such as receptionist or customer service representative.