What is a Front Office Coordinator?

Front office coordinators are responsible for providing outstanding customer service to customers and potential clients. You are to welcome guests and customers, direct them to the appropriate office or person, and answer all phone calls. You will also be tasked with providing accurate answers or information to customers, keeping records of expenses, and supervising the lower-level front office staff. Furthermore, you will be required to perform some security services or duties such as checking visitors' identification cards or employee badges. You must also ensure restricted departments are only accessed by permitted employees or customers.

You need a bachelor's degree in business or a related field to land a job as a front office coordinator. Also, you must possess strong verbal and written communication, organization, and time-management skills. Front office coordinators earn $30,729 on average annually or $14.77 hourly.

What Does a Front Office Coordinator Do

There are certain skills that many front office coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed integrity, detail oriented and customer-service skills.

Learn more about what a Front Office Coordinator does

How To Become a Front Office Coordinator

If you're interested in becoming a front office coordinator, one of the first things to consider is how much education you need. We've determined that 37.8% of front office coordinators have a bachelor's degree. In terms of higher education levels, we found that 3.1% of front office coordinators have master's degrees. Even though some front office coordinators have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Front Office Coordinator

Top Front Office Coordinator Jobs Near You

Front Office Coordinator Career Paths

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a front office coordinator can determine their career goals through the career progression. For example, they could start out with a role such as office administrator, progress to a title such as executive assistant and then eventually end up with the title office manager.

Top Careers Before Front Office Coordinator

Administrative Assistant (65,769 Jobs)

12.0 %

Receptionist (65,671 Jobs)

10.3 %

Customer Service Representative (209,515 Jobs)

10.0 %

Top Careers After Front Office Coordinator

Administrative Assistant (65,769 Jobs)

14.5 %

Office Manager (53,712 Jobs)

11.9 %

Customer Service Representative (209,515 Jobs)

10.1 %

Average Salary for a Front Office Coordinator

Front Office Coordinators in America make an average salary of $32,844 per year or $16 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $25,000 per year.

Average Front Office Coordinator Salary

$32,844 Yearly

$15.79 hourly

$25,00010%

$32,000Median

$42,00090%

See More Salary Information

What Am I Worth?

Roles and Types of Front Office Coordinator

The role of a front office coordinator includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general front office coordinator responsibilities:

Greets patients; performs check in tasks including arriving patients in the electronic medical record, instructing patients on completion of paperwork, verifying patients'insurance if applicable, obtaining copies of patient identification
Act as primary receptionist by meeting/greeting clients, scheduling, invoicing,
Includes but not limited to the following: answer telephones: provide basic information for callers; screen

There are several types of front office coordinator, including:

Office Administrator

Role:

As office administrator, you've got to lay down the law for your team. Sure, no one likes a tough boss, but they need to know what goals they're aiming for, and that's where you come in. You'll need to divide and conquer on some tasks, so the team doesn't feel overwhelmed.

The biggest, and probably toughest, part of your job is making sure your team is consistantly performing. You have to find a nice balance for employees so they don't get burned out on work, while also making sure they're not playing Solitaire on their computer.

Office administrators typically work somewhere between 35-40 hours a week. Generally, they won't work more than that. This means you might get to go home a little early some days. Our fingers are crossed that you get off a little early on Friday, so you can kickstart your weekend on a high note.

Average Salary: $37,423
Degree: Bachelor's Degree

Office Clerk

Role:

An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.

You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.

If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.

Average Salary: $30,927
Degree: Bachelor's Degree

Front Desk Coordinator

Role:

Sitting at the front desk of a business can be nerve-racking. You'll be the first face everyone who comes in will see. Talk about making a good impression. And everyone knows how hard that is.

But this job can be rewarding as well. Front desk coordinators are responsible for a lot, including keeping the company organized. That means scheduling meetings, helping clients fill out paperwork and answering phone calls. When your office is running in tip-top shape, then you know you've done your job well.

A lot of the day-to-day for a front desk coordinator requires strong written and verbal communication skills. Whether you're writing an email or speaking to a client, you want to make sure you're in clear communication so there is no confusion.

Average Salary: $31,667
Degree: Bachelor's Degree

States With The Most Front Office Coordinator Jobs

Mouse over a state to see the number of active front office coordinator jobs in each state. The darker areas on the map show where front office coordinators earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Front Office Coordinator Jobs By State

Rank	State	Number of Jobs	Average Salary
1	California	5,183	$38,717
2	Florida	4,059	$25,724
3	Texas	3,468	$28,554
4	New York	2,346	$33,887
5	Pennsylvania	2,073	$33,066
6	Illinois	2,019	$31,005
7	Massachusetts	1,734	$40,398
8	Washington	1,701	$39,998
9	Ohio	1,664	$30,160
10	Georgia	1,621	$24,802
11	Virginia	1,526	$29,744
12	New Jersey	1,456	$34,642
13	North Carolina	1,450	$28,395
14	Arizona	1,324	$35,296
15	Michigan	1,303	$27,680
16	Tennessee	1,156	$25,158
17	Alabama	1,155	$19,412
18	Wisconsin	1,154	$28,150
19	Indiana	1,082	$29,693
20	Colorado	1,063	$35,112
21	Maryland	1,005	$30,342
22	Minnesota	987	$33,091
23	Missouri	930	$29,563
24	Oklahoma	841	$24,809
25	Connecticut	754	$38,493
26	Oregon	738	$34,623
27	South Carolina	704	$26,074
28	Kentucky	588	$24,027
29	Louisiana	578	$24,596
30	Maine	559	$33,418
31	Utah	558	$30,742
32	Arkansas	552	$28,564
33	New Mexico	527	$25,526
34	Iowa	520	$29,886
35	West Virginia	465	$25,485
36	Idaho	426	$29,478
37	New Hampshire	407	$34,205
38	Kansas	385	$22,965
39	Rhode Island	374	$36,561
40	Nevada	338	$35,231
41	Delaware	316	$30,191
42	Nebraska	312	$28,354
43	Mississippi	300	$26,154
44	North Dakota	267	$33,165
45	Vermont	265	$35,493
46	South Dakota	248	$25,161
47	Alaska	233	$36,790
48	Montana	213	$31,105
49	Wyoming	204	$30,264
50	Hawaii	162	$37,677

Front Office Coordinator Education

Front Office Coordinator Majors

Business

26.5 %

Health Care Administration

14.1 %

Psychology

7.2 %

Front Office Coordinator Degrees

Admissions

Most Popular Majors

Liberal Arts

Business

Education

Psychology

Criminal Justice

Top Skills For a Front Office Coordinator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 26.7% of front office coordinators listed patients on their resume, but soft skills such as integrity and detail oriented are important as well.

Patients, 26.7%

Customer Service, 10.6%

Data Entry, 5.0%

Front Desk, 4.1%

Insurance Verification, 3.5%

Other Skills, 50.1%

Choose From 10+ Customizable Front Office Coordinator Resume templates

Zippia allows you to choose from different easy-to-use Front Office Coordinator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Coordinator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Front Office Coordinator Demographics

Front Office Coordinator Gender Distribution

Female

91%

Male

After extensive research and analysis, Zippia's data science team found that:

Among front office coordinators, 91.0% of them are women, while 9.0% are men.

The most common race/ethnicity among front office coordinators is White, which makes up 53.0% of all front office coordinators.

The most common foreign language among front office coordinators is Spanish at 73.1%.

Online Courses For Front Office Coordinator That You May Like

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Best States For a Front Office Coordinator

Some places are better than others when it comes to starting a career as a front office coordinator. The best states for people in this position are Massachusetts, Washington, California, and Connecticut. Front office coordinators make the most in Massachusetts with an average salary of $40,398. Whereas in Washington and California, they would average $39,998 and $38,717, respectively. While front office coordinators would only make an average of $38,493 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Front Office Coordinator Jobs: 1,701

Highest 10% Earn:

$55,000

Location Quotient:

1.24

$39,998

Avg. Salary

View 1,701 Front Office Coordinator Jobs In WA

2. Rhode Island

Total Front Office Coordinator Jobs: 374

Highest 10% Earn:

$49,000

Location Quotient:

1.64

$36,561

Avg. Salary

View 374 Front Office Coordinator Jobs In RI

3. Massachusetts

Total Front Office Coordinator Jobs: 1,734

Highest 10% Earn:

$54,000

Location Quotient:

1.01

$40,398

Avg. Salary

View 1,734 Front Office Coordinator Jobs In MA

Full List Of Best States For Front Office Coordinators

How Do Front Office Coordinator Rate Their Jobs?

Top Front Office Coordinator Employers

Most Common Employers For Front Office Coordinator

Rank	Company	Average Salary	Hourly Rate	Job Openings
1	Discover Vision	$41,843	$20.12	7
2	Encompass Health	$36,236	$17.42	16
3	Community Psychiatry	$34,961	$16.81	21
4	Physicians Group Management	$34,591	$16.63	8
5	Publix	$34,032	$16.36	11
6	Rose Medical Center	$33,965	$16.33	22
7	Suncoast Community Health Centers	$33,246	$15.98	7
8	TERRA Staffing Group	$32,450	$15.60	12
9	Hilton	$32,310	$15.53	10
10	Kelly Services	$32,199	$15.48	7

Front Office Coordinator Videos

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Updated February 6, 2023

What is a Front Office Coordinator?

What Does a Front Office Coordinator Do

How To Become a Front Office Coordinator

Front Office Coordinator Career Paths

Top Careers Before Front Office Coordinator

Top Careers After Front Office Coordinator

Recent Job Searches

Average Salary for a Front Office Coordinator

Roles and Types of Front Office Coordinator

Office Administrator

Office Clerk

Front Desk Coordinator

States With The Most Front Office Coordinator Jobs

Number Of Front Office Coordinator Jobs By State

Front Office Coordinator Education

Front Office Coordinator Majors

Front Office Coordinator Degrees

Top Colleges for Front Office Coordinators

1. University of Pennsylvania

2. University of Virginia

3. New York University

4. Maria College of Albany

5. Northwestern University

6. Howard University

7. Stanford University

8. Western Carolina University

9. Duke University

10. California State University - Bakersfield

Top Skills For a Front Office Coordinator

Choose From 10+ Customizable Front Office Coordinator Resume templates

Front Office Coordinator Demographics

Front Office Coordinator Gender Distribution

Online Courses For Front Office Coordinator That You May Like

Best States For a Front Office Coordinator

How Do Front Office Coordinator Rate Their Jobs?

Top Front Office Coordinator Employers

Most Common Employers For Front Office Coordinator

Front Office Coordinator Videos

Front Office Coordinator Related Careers

Front Office Coordinator Related Jobs

What Similar Roles Do

Resume For Related Jobs