Front office coordinator vs front office clerk

The differences between front office coordinators and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office coordinator and a front office clerk. Additionally, a front office coordinator has an average salary of $32,844, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for a front office clerk are patients, check-in, and data entry.

Front office coordinator vs front office clerk overview

	Front Office Coordinator	Front Office Clerk
Yearly salary	$32,844	$31,051
Hourly rate	$15.79	$14.93
Growth rate	-5%	-5%
Number of jobs	131,810	163,789
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Associate Degree, 28%
Average age	47	47
Years of experience	2	2

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Front office coordinator vs front office clerk salary

Front office coordinators and front office clerks have different pay scales, as shown below.

	Front Office Coordinator	Front Office Clerk
Average salary	$32,844	$31,051
Salary range	Between $25,000 And $42,000	Between $25,000 And $37,000
Highest paying City	San Francisco, CA	Minneapolis, MN
Highest paying state	Massachusetts	Alaska
Best paying company	University of California, Berkeley	Limbach
Best paying industry	Health Care	Government

Differences between front office coordinator and front office clerk education

There are a few differences between a front office coordinator and a front office clerk in terms of educational background:

	Front Office Coordinator	Front Office Clerk
Most common degree	Bachelor's Degree, 38%	Associate Degree, 28%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Front office coordinator vs front office clerk demographics

Here are the differences between front office coordinators' and front office clerks' demographics:

	Front Office Coordinator	Front Office Clerk
Average age	47	47
Gender ratio	Male, 9.0% Female, 91.0%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%	Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between front office coordinator and front office clerk duties and responsibilities

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Front office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
Verify releases of information according to HIPPA regulations.
Maintain confidentiality of patient information; abiding by HIPPA guidelines.
Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.

Front office coordinator vs front office clerk skills

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

Common front office clerk skills

Patients, 34%
Check-In, 8%
Data Entry, 8%
Customer Service, 7%
Front Desk, 4%
Appointment Scheduling, 4%

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Front Office Coordinator
Front Office Coordinator vs Front Office Clerk

Updated January 8, 2025

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