Front office coordinator vs office clerk

The differences between front office coordinators and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office coordinator and an office clerk. Additionally, a front office coordinator has an average salary of $32,844, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Front office coordinator vs office clerk overview

	Front Office Coordinator	Office Clerk
Yearly salary	$32,844	$30,927
Hourly rate	$15.79	$14.87
Growth rate	-5%	-5%
Number of jobs	131,810	106,497
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Front office coordinator vs office clerk salary

Front office coordinators and office clerks have different pay scales, as shown below.

	Front Office Coordinator	Office Clerk
Average salary	$32,844	$30,927
Salary range	Between $25,000 And $42,000	Between $25,000 And $38,000
Highest paying City	San Francisco, CA	Englewood, CO
Highest paying state	Massachusetts	Alaska
Best paying company	University of California, Berkeley	University of Massachusetts Boston
Best paying industry	Health Care	Transportation

Differences between front office coordinator and office clerk education

There are a few differences between a front office coordinator and an office clerk in terms of educational background:

	Front Office Coordinator	Office Clerk
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Front office coordinator vs office clerk demographics

Here are the differences between front office coordinators' and office clerks' demographics:

	Front Office Coordinator	Office Clerk
Average age	47	47
Gender ratio	Male, 9.0% Female, 91.0%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between front office coordinator and office clerk duties and responsibilities

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

Front office coordinator vs office clerk skills

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

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Front Office Coordinator
Front Office Coordinator vs Office Clerk

Updated January 8, 2025

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