Front office coordinator vs office services coordinator

The differences between front office coordinators and office services coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office coordinator and an office services coordinator. Additionally, an office services coordinator has an average salary of $38,924, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for an office services coordinator are customer service, patients, and office services.

Front office coordinator vs office services coordinator overview

	Front Office Coordinator	Office Services Coordinator
Yearly salary	$32,844	$38,924
Hourly rate	$15.79	$18.71
Growth rate	-5%	-5%
Number of jobs	131,810	126,098
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 49%
Average age	47	47
Years of experience	2	2

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does an office services coordinator do?

An office services coordinator is in charge of providing administrative support to an office and coordinating all activities to maintain an efficient workflow. Their responsibilities include preparing and processing documentation, answering calls and correspondence, greeting visitors, answering inquiries, producing progress reports, and maintaining records and databases. There are also instances when an office services coordinator must resolve issues, liaise with different departments, and procure supplies. Furthermore, as an office services coordinator, it is essential to assist and encourage staff, all while implementing the company's policies and regulations.

Front office coordinator vs office services coordinator salary

Front office coordinators and office services coordinators have different pay scales, as shown below.

	Front Office Coordinator	Office Services Coordinator
Average salary	$32,844	$38,924
Salary range	Between $25,000 And $42,000	Between $30,000 And $49,000
Highest paying City	San Francisco, CA	Fall River, MA
Highest paying state	Massachusetts	New York
Best paying company	University of California, Berkeley	NBBJ Design
Best paying industry	Health Care	Finance

Differences between front office coordinator and office services coordinator education

There are a few differences between a front office coordinator and an office services coordinator in terms of educational background:

	Front Office Coordinator	Office Services Coordinator
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Front office coordinator vs office services coordinator demographics

Here are the differences between front office coordinators' and office services coordinators' demographics:

	Front Office Coordinator	Office Services Coordinator
Average age	47	47
Gender ratio	Male, 9.0% Female, 91.0%	Male, 41.0% Female, 59.0%
Race ratio	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 7.7% White, 53.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between front office coordinator and office services coordinator duties and responsibilities

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Office services coordinator example responsibilities.

Used QuickBooks to manage sales in order to track daily income and maintain an accurate inventory.
Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
Prepare real estate packages and presentation materials using Powerpoint software.
Coordinate with human resources, Calgary payroll supervisors and employees regarding vacation, overtime and draft time reconciliation requests.
Assist with the coordination and processing of semi-monthly payroll documents, including verifying payroll data input and payroll time sheets.
Perform administrative support tasks such as proofreading, emailing, clerical work and operating QuickBooks to invoice and provide sale receipts.

Front office coordinator vs office services coordinator skills

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

Common office services coordinator skills

Customer Service, 19%
Patients, 13%
Office Services, 9%
Office Equipment, 9%
Front Desk, 6%
Data Entry, 4%

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Front Office Coordinator
Front Office Coordinator vs Office Services Coordinator

Updated January 8, 2025

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