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Front office coordinator vs registration coordinator

The differences between front office coordinators and registration coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office coordinator and a registration coordinator. Additionally, a registration coordinator has an average salary of $39,641, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for a registration coordinator are patients, customer service, and patient registration.

Front office coordinator vs registration coordinator overview

Front Office CoordinatorRegistration Coordinator
Yearly salary$32,844$39,641
Hourly rate$15.79$19.06
Growth rate-5%-8%
Number of jobs131,81070,846
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 57%
Average age4749
Years of experience22

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does a registration coordinator do?

A registration coordinator is in charge of organizing and overseeing the registration procedures in programs and projects. Their duties primarily depend on their industry or place of employment. Still, it typically includes coordinating staff, managing the budgets and schedules, setting goals and guidelines, liaising with external parties, and developing strategies to optimize operations. Furthermore, a registration coordinator must monitor the progress of all efforts, resolve issues and concerns, and enforce the company's policies and regulations.

Front office coordinator vs registration coordinator salary

Front office coordinators and registration coordinators have different pay scales, as shown below.

Front Office CoordinatorRegistration Coordinator
Average salary$32,844$39,641
Salary rangeBetween $25,000 And $42,000Between $28,000 And $54,000
Highest paying CitySan Francisco, CA-
Highest paying stateMassachusetts-
Best paying companyUniversity of California, Berkeley-
Best paying industryHealth Care-

Differences between front office coordinator and registration coordinator education

There are a few differences between a front office coordinator and a registration coordinator in terms of educational background:

Front Office CoordinatorRegistration Coordinator
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Front office coordinator vs registration coordinator demographics

Here are the differences between front office coordinators' and registration coordinators' demographics:

Front Office CoordinatorRegistration Coordinator
Average age4749
Gender ratioMale, 9.0% Female, 91.0%Male, 18.9% Female, 81.1%
Race ratioBlack or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage6%9%

Differences between front office coordinator and registration coordinator duties and responsibilities

Front office coordinator example responsibilities.

  • Manage medical records and other patient information within HIPPA guidelines.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Work in Kronos to enter miss punches or correct time for employees when payroll is due.
  • Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
  • Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
  • Maintain confidentiality of patient privacy in compliance with HIPAA regulations.
  • Show more

Registration coordinator example responsibilities.

  • Complete follow up calls to patients about their office visits and schedule surgery dates and times.
  • Provide Commercial/private health plans, Medicare and Medicaid metrics and data collection.
  • Call each patient day before surgery or procedure and give them their Pre-Op instructions and arrival time.
  • Complete Medicaid application for clients without insurance.
  • Communicate effectively with patients, physicians, insurance companies, case management and all hospital departments.
  • Provide follow-ups when necessary for patients regarding their insurance coverage status as it relates to clinical visits and/or medication prescriptions.
  • Show more

Front office coordinator vs registration coordinator skills

Common front office coordinator skills
  • Patients, 27%
  • Customer Service, 11%
  • Data Entry, 5%
  • Front Desk, 4%
  • Insurance Verification, 4%
  • Patient Charts, 3%
Common registration coordinator skills
  • Patients, 28%
  • Customer Service, 20%
  • Patient Registration, 8%
  • PowerPoint, 4%
  • Medical Terminology, 4%
  • Patient Demographics, 4%

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