The front office manager is a hands-on managerial position in which the manager oversees several employees' results, ensuring that they communicate respectfully and abide by corporate policies with customers. The front office manager should also be able to deal easily with consumer grievances or conflicts between subordinates.
In addition to day-to-day management, she/he must build methods to improve staff productivity and customer loyalty. They must be able to communicate easily with employees and report to their supervisors.
Most employers typically require a bachelor's degree in a sales or business field such as management or finance for a front office manager; however, some companies may accept a high school diploma or GED.
Previous experience in the company's specialty area, such as hotels or theme parks, is needed. As a manager in this role, you'll have a good understanding of general practices and techniques in the industry, which could earn you upwards of $40,000 per year.
How to Become a Front Office Manager
What is a Front Office Manager
There is more than meets the eye when it comes to being a Front Office Manager. For example, did you know that they make an average of $25.73 an hour? That's $53,521 a year!
Between 2018 and 2028, the career is expected to grow 1% and produce 600 job opportunities across the U.S.
What Does a Front Office Manager Do
There are certain skills that many Front Office Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Business skills, Customer-service skills and Leadership skills.
How To Become a Front Office Manager
If you're interested in becoming a Front Office Manager, one of the first things to consider is how much education you need. We've determined that 48.5% of Front Office Managers have a bachelor's degree. In terms of higher education levels, we found that 4.1% of Front Office Managers have master's degrees. Even though most Front Office Managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Front Office Manager. When we researched the most common majors for a Front Office Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Front Office Manager resumes include High School Diploma degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Front Office Manager. In fact, many Front Office Manager jobs require experience in a role such as Front Desk Agent. Meanwhile, many Front Office Managers also have previous career experience in roles such as Front Office Supervisor or Assistant Front Office Manager.
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Front Office Manager Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a Front Office Manager can determine their career goals through the career progression. For example, they could start out with a role such as General Manager, progress to a title such as Food Service Director and then eventually end up with the title Food Service Director.
Front Office Manager Jobs You Might Like
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Average Salary for a Front Office Manager
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12 Front Office Manager Resume Examples
Build a professional front office manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your front office manager resume.
Danielle Brooks Front Office Manager |
Edward Gordon Front Office Manager Experience Front Office Manager2020 - Present Hilton Worldwide Holdings•Houston, TX
Night Manager2019 - 2020 Walmart•Dallas, TX
Shift Leader2018 - 2019 Papa John's International•Houston, TX
Leasing Consultant2010 - 2017 CARDINAL MAINTENANCE SERV•Saint Louis, MO
Skills PBXPatienceStock CrewOccupancy RateCustomer ServiceLoss PreventionFront EndIn-Depth KnowledgeFood ServiceSecurity Deposits Education Master's Degree Management2017 - 2018 Webster University•Saint Louis, MO Bachelor's Degree Management2007 - 2010 Webster University•Saint Louis, MO |
Learn How To Write a Front Office Manager Resume
At Zippia, we went through countless Front Office Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Front Office Manager Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Choose From 10+ Customizable Front Office Manager Resume templates
Zippia allows you to choose from different easy-to-use Front Office Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Find the best Front Office Manager job for you
Front Office Manager Jobs You Might Like
- High Paying Front Office Manager Jobs - $75K and Up
- Entry Level Front Office Manager Jobs
- Part Time Front Office Manager Jobs
- Actively Hiring
- No Degree Front Office Manager Jobs
Top Colleges for Front Office Managers
1. Cornell University
Ithaca, NY • Private
2. Stanford University
Stanford, CA • Private
3. Western Carolina University
Cullowhee, NC • Private
4. California State University - Bakersfield
Bakersfield, CA • Private
5. University of Southern California
Los Angeles, CA • Private
6. SUNY College of Agriculture & Technology at Morrisville
Morrisville, NY • Private
7. Pennsylvania State University
University Park, PA • Private
8. University of Pennsylvania
Philadelphia, PA • Private
9. Ball State University
Muncie, IN • Private
10. University of California, Berkeley
Berkeley, CA • Private
Find the best Front Office Manager job for you
Front Office Manager Jobs You Might Like
- High Paying Front Office Manager Jobs - $75K and Up
- Entry Level Front Office Manager Jobs
- Part Time Front Office Manager Jobs
- Actively Hiring
- No Degree Front Office Manager Jobs
Online Courses For Front Office Manager That You May Like
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Microsoft 70-346: Managing Office 365 Identities and Requirements...
Top Skills For a Front Office Manager
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.3% of Front Office Managers listed Procedures on their resume, but soft skills such as Business skills and Customer-service skills are important as well.
Best States For a Front Office Manager
Some places are better than others when it comes to starting a career as a Front Office Manager. The best states for people in this position are New York, Rhode Island, Connecticut, and Maryland. Front Office Managers make the most in New York with an average salary of $71,529. Whereas in Rhode Island and Connecticut, they would average $66,303 and $63,274, respectively. While Front Office Managers would only make an average of $62,849 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
$71,529
Avg. Salary
2. Connecticut
$63,274
Avg. Salary
3. District of Columbia
$77,952
Avg. Salary
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