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Become A Front Office Manager

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Working As A Front Office Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information

  • Deal with People

  • Mostly Sitting

  • $51,500

    Average Salary

What Does A Front Office Manager Do

A Front Office Manager is responsible for managing the reception area. Their primary duties include maintaining a professional work environment, staff supervision, and administrative support.

Front Office Manager jobs

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Average Length of Employment
Dental Office Manager 5.8 years
Accounting/Office Manager 5.2 years
Office/Store Manager 5.1 years
Senior Office Administrator 5.0 years
Office Manager/Supervisor 5.0 years
Insurance Office Manager 4.6 years
Corporate Office Manager 4.6 years
Office Services Supervisor 4.6 years
Accountant And Office Manager 4.5 years
Billing Office Manager 4.3 years
Branch Office Manager 4.3 years
Service Office Manager 4.2 years
Office Manager/Technician 4.2 years
Office Manager 4.1 years
Finance/Office Manager 4.0 years
Business Office Manager 3.9 years
Executive Office Manager 3.9 years
Office Supervisor 3.9 years
Assistant Office Manager 3.7 years
Manager 3.7 years
Regional Office Manager 3.6 years
Office Project Manager 3.4 years
Hotel Manager 3.3 years
Front Desk/Office Manager 3.1 years
Front Office Manager 3.0 years
Office Lead 2.8 years
Guest Services Manager 2.8 years
Front Office Supervisor 2.7 years
Box Office Manager 2.7 years
Director Of Front Office 2.7 years
Assistant Business Office Manager 2.6 years
Assistant Front Office Manager 2.5 years
Front Desk Manager 2.5 years
Guest Service Supervisor 2.5 years
Front Desk Supervisor 2.4 years
Assistant Front Desk Manager 2.4 years
Front Desk Lead 2.2 years
Top Employers Before
Front Desk Agent 8.2%
Assistant Front Office Manager 7.7%
Front Office Supervisor 6.6%
Front Desk Supervisor 6.6%
Customer Service Representative 5.6%
Assistant Manager 5.5%
Office Manager 5.4%
Administrative Assistant 5.4%
Assistant General Manager 4.9%
Front Desk Manager 4.7%
Sales Associate 4.7%
General Manager 4.5%
Night Auditor 4.4%
Guest Services Manager 4.3%
Guest Services Agent 4.2%
Cashier 3.7%
Guest Service Representative 3.6%
Manager 3.6%
Receptionist 3.2%
Front Desk Clerk 3.2%
Top Employers After
General Manager 18.5%
Assistant General Manager 12.5%
Office Manager 7.4%
Customer Service Representative 6.7%
Administrative Assistant 6.7%
Operations Manager 5.5%
Assistant Manager 4.6%
Sales Manager 3.9%
Manager 3.9%
Operations Director 3.2%
Guest Services Manager 3.0%
Director Of Front Office 3.0%
Sales Associate 2.8%
Hotel Manager 2.8%
Night Auditor 2.8%
Assistant Front Office Manager 2.7%
Store Manager 2.5%
Receptionist 2.5%
Front Office Supervisor 2.5%
Billing Specialist 2.4%

Front Office Manager Demographics

Gender

Female

67.3%

Male

30.9%

Unknown

1.8%
Ethnicity

White

78.6%

Hispanic or Latino

11.9%

Asian

7.1%

Unknown

1.8%

Black or African American

0.6%
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Languages Spoken

Spanish

57.7%

French

9.2%

German

4.8%

Italian

3.7%

Portuguese

3.4%

Chinese

3.0%

Russian

2.7%

Mandarin

2.5%

Japanese

2.3%

Arabic

2.3%

Hindi

1.4%

Korean

1.1%

Swahili

0.9%

Hebrew

0.9%

Cantonese

0.9%

Polish

0.9%

Vietnamese

0.7%

Urdu

0.7%

Gujarati

0.5%

Georgian

0.5%
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Front Office Manager Education

Schools

University of Phoenix

22.5%

Johnson & Wales University

6.8%

Cornell University

5.8%

University of Nevada - Las Vegas

5.0%

Southern New Hampshire University

5.0%

Ashford University

4.8%

Strayer University

4.8%

Florida International University

4.5%

Florida State University

4.3%

Northern Virginia Community College

4.3%

Northern Arizona University

4.0%

University of Central Florida

3.7%

Liberty University

3.6%

Arizona State University

3.6%

Kaplan University

3.6%

Michigan State University

3.2%

University of Houston

3.0%

American InterContinental University

2.6%

Washington State University

2.5%

University of North Texas

2.5%
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Majors

Business

30.2%

Hospitality Management

13.2%

Health Care Administration

10.6%

Management

5.0%

Accounting

5.0%

Psychology

4.3%

Communication

3.5%

Criminal Justice

3.3%

Medical Assisting Services

3.1%

General Studies

2.7%

Human Resources Management

2.4%

Nursing

2.3%

English

2.2%

Marketing

2.2%

Liberal Arts

2.1%

Finance

1.7%

Education

1.7%

Computer Science

1.6%

Political Science

1.5%

History

1.3%
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Degrees

Bachelors

37.4%

Other

31.2%

Associate

14.9%

Masters

8.0%

Certificate

5.7%

Diploma

1.7%

License

0.7%

Doctorate

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Front Office Manager Salaries

Job Title Company Location Start Date Salary
Manager, Front Office Support ANZ Banking Group Limited New York, NY Jan 07, 2016 $110,500
Manager, Front Office Soho House Beach House, LLC Miami Beach, FL Oct 01, 2011 $90,000
Front Office Manager Jiten Hotel Management, Inc. Brockton, MA Jul 11, 2013 $87,000
Hotel Front Office Manager KSL MBR Management II, LLC Dana Point, CA Jan 06, 2016 $86,211
Front Office Manager Highgate Hotels L.P. New York, NY Jul 02, 2015 $82,701
Front Office Manager Jolly Hotel Madison Towers New York, NY Jan 05, 2012 $81,702
Front Office Manager Mandarin Oriental New York New York, NY Apr 11, 2016 $75,000
Front Office Manager Mandarin Oriental New York New York, NY Nov 04, 2016 $75,000
Front Office Manager Highgate Hotels, LP New York, NY Oct 23, 2015 $68,990
Hotel Front Office Manager Sheraton Operating Corp Dana Point, CA Jul 21, 2014 $66,820
Front Office Manager Highgate Hotels, LP New York, NY Jun 20, 2011 $65,000
Front Office Manager Rosewood Hotels and Resorts, LLC San Martin, CA Feb 01, 2014 $65,000
Front Office Manager Highgate Hotels, LP New York, NY Oct 23, 2012 $65,000
Front Office Manager Highgate Hotels, LP New York, NY Jan 10, 2011 $65,000
Front Office Manager Carmel Lodging LLC Fairfax, VA Apr 01, 2014 $58,853
Front Office Manager Columbia Sussex Management LLC Irving, TX Apr 01, 2014 $58,000
Front Office Manager Columbia Sussex Management LLC Rochester, NY Dec 08, 2012 $57,283
Front Office Manager New Rochelle Hotel Associates LLC New Rochelle, NY Sep 20, 2016 $57,000
Front Office Manager Columbia Sussex Management, LLC Saddle Brook, NJ Oct 10, 2016 $56,912
Front Office Manager Shamin Hotels Richmond, VA Feb 11, 2015 $56,619
Manager, Front Office Dc Cap Hotelier, LLC Washington, DC Sep 29, 2013 $56,500
Front Office Manager Columbia Sussex Management LLC Islandia, NY Sep 11, 2015 $56,056
Front Office Manager Giphx10, LLC Phoenix, AZ Sep 20, 2016 $47,882
Front Office Manager The Benchmark Management Company Houston, TX Feb 02, 2013 $46,565
Front Office Manager Columbia Sussex Management LLC Saddle Brook, NJ Oct 01, 2012 $46,500
Front Office Manager Thompson Hotel Associates LLC New York, NY Feb 15, 2011 $46,164
Front Office Manager 1568 Broadway Hotel Management LLC New York, NY Feb 02, 2011 $46,164
Front Office Manager Columbia Sussex Management, LLC Anchorage, AK Aug 13, 2016 $45,497
Front Office Manager Columbia Sussex Management, LLC Irving, TX Mar 08, 2016 $45,302
Front Office Manager Columbia Sussex Management, LLC Anchorage, AK Mar 08, 2016 $45,302

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Top Skills for A Front Office Manager

FrontDeskAgentsProceduresCustomerServicePayrollRoomInventoryGuestSatisfactionScoresGuestServiceFrontOfficeStaffNightAuditFrontOfficeOperationsSupervisePBXGuestComplaintsHotelPoliciesDailyOperationsOfficeSuppliesDataEntrySchedulingAppointmentsCreditCardMedicalRecords

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Top Front Office Manager Skills

  1. Front Desk Agents
  2. Procedures
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Oversee the hiring, supervision, training, and development of Front Desk Agents, PBX, and Delivery Personnel.
  • Developed an 'At Your Service' department with all the Standard Operating Procedures required.
  • Ensured total guest satisfaction by delivering high level of customer service and relations.
  • Processed payroll, hired and trained new employees/interns, patient consultation, supervised seven to ten employees.
  • Maximized room revenue by configuring room inventory information in property's database and other third party sites.

Top Front Office Manager Employers

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Front Office Manager Videos

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

Front Office Manager- Concierge Services -NO Weekends or Nights- $78-80

Office Manager, Career Video from drkit.org

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