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Front Office Manager Careers

The front office manager is a hands-on managerial position in which the manager oversees several employees' results, ensuring that they communicate respectfully and abide by corporate policies with customers. The front office manager should also be able to deal easily with consumer grievances or conflicts between subordinates.

In addition to day-to-day management, she/he must build methods to improve staff productivity and customer loyalty. They must be able to communicate easily with employees and report to their supervisors.

Most employers typically require a bachelor's degree in a sales or business field such as management or finance for a front office manager; however, some companies may accept a high school diploma or GED.

Previous experience in the company's specialty area, such as hotels or theme parks, is needed. As a manager in this role, you'll have a good understanding of general practices and techniques in the industry, which could earn you upwards of $40,000 per year.

There is more than meets the eye when it comes to being a front office manager. For example, did you know that they make an average of $24.52 an hour? That's $51,005 a year!

Between 2018 and 2028, the career is expected to grow 1% and produce 600 job opportunities across the U.S.

What Does a Front Office Manager Do

There are certain skills that many front office managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed business skills, customer-service skills and leadership skills.

When it comes to the most important skills required to be a front office manager, we found that a lot of resumes listed 14.3% of front office managers included procedures, while 13.8% of resumes included guest service, and 12.4% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the front office manager job title. But what industry to start with? Most front office managers actually find jobs in the hospitality and retail industries.

How To Become a Front Office Manager

If you're interested in becoming a front office manager, one of the first things to consider is how much education you need. We've determined that 40.1% of front office managers have a bachelor's degree. In terms of higher education levels, we found that 6.3% of front office managers have master's degrees. Even though some front office managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a front office manager. When we researched the most common majors for a front office manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on front office manager resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a front office manager. In fact, many front office manager jobs require experience in a role such as front desk agent. Meanwhile, many front office managers also have previous career experience in roles such as front office supervisor or assistant front office manager.

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Average Salary
$51,005
Average Salary
Job Growth Rate
1%
Job Growth Rate
Job Openings
34,072
Job Openings

Front Office Manager Career Paths

Top Careers Before Front Office Manager

Top Careers After Front Office Manager

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Front Office Manager

Front Office Managers in America make an average salary of $51,005 per year or $25 per hour. The top 10 percent makes over $71,000 per year, while the bottom 10 percent under $36,000 per year.
Average Salary
$51,005

Best Paying Cities

City
ascdesc
Average Salarydesc
Urban Honolulu, HI
Salary Range53k - 81k$66k$66,200
New Rochelle, NY
Salary Range50k - 79k$64k$63,823
Washington, DC
Salary Range50k - 78k$63k$62,729
Brockton, MA
Salary Range44k - 70k$56k$56,238
Baltimore, MD
Salary Range43k - 67k$54k$54,199
San Francisco, CA
Salary Range40k - 68k$52k$52,485
$31k
$81k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Front Office Manager
Front Office Manager
Springhill Suites Carlstadt
Springhill Suites Carlstadt
01/29/2021
01/29/2021
$53,79001/29/2021
$53,790
Front Office Manager II
Front Office Manager II
State of Oklahoma
State of Oklahoma
01/23/2021
01/23/2021
$32,00001/23/2021
$32,000
Front Office Manager
Front Office Manager
Spherion Staffing Services
Spherion Staffing Services
01/20/2021
01/20/2021
$20,87001/20/2021
$20,870
Front Office Manager
Front Office Manager
Randstad
Randstad
01/13/2021
01/13/2021
$33,39201/13/2021
$33,392
Manager, Centralized Front Office
Manager, Centralized Front Office
Robert Half
Robert Half
11/19/2020
11/19/2020
$65,00011/19/2020
$65,000
See More Recent Salaries

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Front Office Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Front Office Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Front Office Manager Resume

At Zippia, we went through countless Front Office Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Front Office Manager Demographics

Gender

female

64.4 %

male

32.1 %

unknown

3.5 %

Ethnicity

White

64.0 %

Hispanic or Latino

16.6 %

Black or African American

11.4 %

Foreign Languages Spoken

Spanish

59.9 %

French

9.0 %

German

4.7 %
See More Demographics

Front Office Manager Education

Degrees

Bachelors

40.1 %

Associate

20.9 %

High School Diploma

19.1 %

Top Colleges for Front Office Managers

1. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835

4. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Public

In-State Tuition
$8,670
Enrollment
2,758

7. Pennsylvania State University

University Park, PA • Public

In-State Tuition
$18,454
Enrollment
40,108

8. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

9. Ball State University

Muncie, IN • Public

In-State Tuition
$9,896
Enrollment
15,529

10. University of California, Berkeley

Berkeley, CA • Public

In-State Tuition
$14,184
Enrollment
30,845
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Front Office Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.3% of front office managers listed procedures on their resume, but soft skills such as business skills and customer-service skills are important as well.

Best States For a Front Office Manager

Some places are better than others when it comes to starting a career as a front office manager. The best states for people in this position are Hawaii, New York, Connecticut, and Massachusetts. Front office managers make the most in Hawaii with an average salary of $66,012. Whereas in New York and Connecticut, they would average $63,580 and $58,868, respectively. While front office managers would only make an average of $55,918 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Front Office Manager Jobs:
2,239
Highest 10% Earn:
$97,000
Location Quotient:
1.19
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Front Office Manager Jobs:
543
Highest 10% Earn:
$89,000
Location Quotient:
1.12
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Michigan

Total Front Office Manager Jobs:
1,163
Highest 10% Earn:
$84,000
Location Quotient:
1.02
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Front Office Manager Employers

1. Holiday Inn Express
3.9
Avg. Salary: 
$39,250
Front Office Managers Hired: 
690+
2. Hilton
4.7
Avg. Salary: 
$48,416
Front Office Managers Hired: 
259+
3. Marriott International
4.4
Avg. Salary: 
$46,489
Front Office Managers Hired: 
187+
4. Best Western
4.6
Avg. Salary: 
$44,070
Front Office Managers Hired: 
161+
5. Hyatt Hotels
4.1
Avg. Salary: 
$47,780
Front Office Managers Hired: 
150+
6. Radisson Suite Hotel Oceanfront
3.9
Avg. Salary: 
$47,107
Front Office Managers Hired: 
121+

Front Office Manager Videos

Updated October 2, 2020