What is a Front Office Manager

The front office manager is a hands-on managerial position in which the manager oversees several employees' results, ensuring that they communicate respectfully and abide by corporate policies with customers. The front office manager should also be able to deal easily with consumer grievances or conflicts between subordinates.

In addition to day-to-day management, she/he must build methods to improve staff productivity and customer loyalty. They must be able to communicate easily with employees and report to their supervisors.

Most employers typically require a bachelor's degree in a sales or business field such as management or finance for a front office manager; however, some companies may accept a high school diploma or GED.

Previous experience in the company's specialty area, such as hotels or theme parks, is needed. As a manager in this role, you'll have a good understanding of general practices and techniques in the industry, which could earn you upwards of $40,000 per year.

There is more than meets the eye when it comes to being a Front Office Manager. For example, did you know that they make an average of $25.73 an hour? That's $53,521 a year!

Between 2018 and 2028, the career is expected to grow 1% and produce 600 job opportunities across the U.S.

What Does a Front Office Manager Do

There are certain skills that many Front Office Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Business skills, Customer-service skills and Leadership skills.

Learn more about what a Front Office Manager does

How To Become a Front Office Manager

If you're interested in becoming a Front Office Manager, one of the first things to consider is how much education you need. We've determined that 48.5% of Front Office Managers have a bachelor's degree. In terms of higher education levels, we found that 4.1% of Front Office Managers have master's degrees. Even though most Front Office Managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Front Office Manager. When we researched the most common majors for a Front Office Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Front Office Manager resumes include High School Diploma degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Front Office Manager. In fact, many Front Office Manager jobs require experience in a role such as Front Desk Agent. Meanwhile, many Front Office Managers also have previous career experience in roles such as Front Office Supervisor or Assistant Front Office Manager.

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And if you’re looking for a job, here are the five top employers hiring now:

  1. The Walt Disney Company Jobs (21)
  2. Menards Jobs (72)
  3. Marriott International Jobs (209)
  4. G6 Hospitality Jobs (22)
  5. Best Western Jobs (173)
Average Salary
$53,521
Average Salary
Job Growth Rate
1%
Job Growth Rate
Job Openings
82,583
Job Openings
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Average Salary for a Front Office Manager

Front Office Managers in America make an average salary of $53,521 per year or $26 per hour. The top 10 percent makes over $75,000 per year, while the bottom 10 percent under $38,000 per year.
Average Salary
$53,521
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12 Front Office Manager Resume Examples

Learn How To Write a Front Office Manager Resume

At Zippia, we went through countless Front Office Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Front Office Manager Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. The Walt Disney Company Jobs (21)
  2. Menards Jobs (72)
  3. Marriott International Jobs (209)
  4. G6 Hospitality Jobs (22)
  5. Best Western Jobs (173)

Choose From 10+ Customizable Front Office Manager Resume templates

Zippia allows you to choose from different easy-to-use Front Office Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Office Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Office Manager Demographics

Front Office Manager Gender Statistics

female

67.8 %

male

32.2 %

Front Office Manager Ethnicity Statistics

White

64.1 %

Hispanic or Latino

18.2 %

Black or African American

10.0 %

Front Office Manager Foreign Languages Spoken Statistics

Spanish

59.9 %

French

9.0 %

German

4.7 %
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Front Office Manager Education

Front Office Manager Majors

29.3 %

Front Office Manager Degrees

Bachelors

48.5 %

Associate

23.2 %

High School Diploma

14.5 %

Top Colleges for Front Office Managers

1. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

4. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

7. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

8. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

9. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

10. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845
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Top Skills For a Front Office Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.3% of Front Office Managers listed Procedures on their resume, but soft skills such as Business skills and Customer-service skills are important as well.

Best States For a Front Office Manager

Some places are better than others when it comes to starting a career as a Front Office Manager. The best states for people in this position are New York, Rhode Island, Connecticut, and Maryland. Front Office Managers make the most in New York with an average salary of $71,529. Whereas in Rhode Island and Connecticut, they would average $66,303 and $63,274, respectively. While Front Office Managers would only make an average of $62,849 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Front Office Manager Jobs:
2,239
Highest 10% Earn:
$98,000
Location Quotient:
1.19
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Front Office Manager Jobs:
543
Highest 10% Earn:
$87,000
Location Quotient:
1.12
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Front Office Manager Jobs:
232
Highest 10% Earn:
$107,000
Location Quotient:
0.94
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Front Office Managers

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Top Front Office Manager Employers

Most Common Employers For Front Office Manager

RankCompanyZippia ScoreAverage Front Office Manager SalaryAverage Salary
1$75,974
2$69,167
3$61,061
4$58,151
5$55,622
6$54,538

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