Front office manager vs billing manager

The differences between front office managers and billing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office manager and a billing manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $52,141 average annual salary of a front office manager.

The top three skills for a front office manager include customer service, reservations and guest service. The most important skills for a billing manager are patients, customer service, and billing procedures.

Front office manager vs billing manager overview

	Front Office Manager	Billing Manager
Yearly salary	$52,141	$77,507
Hourly rate	$25.07	$37.26
Growth rate	18%	17%
Number of jobs	80,983	38,709
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

Front office manager vs billing manager salary

Front office managers and billing managers have different pay scales, as shown below.

	Front Office Manager	Billing Manager
Average salary	$52,141	$77,507
Salary range	Between $38,000 And $70,000	Between $52,000 And $114,000
Highest paying City	Washington, DC	San Jose, CA
Highest paying state	New York	New Jersey
Best paying company	Nomura Securities	Google
Best paying industry	Hospitality	Utilities

Differences between front office manager and billing manager education

There are a few differences between a front office manager and a billing manager in terms of educational background:

	Front Office Manager	Billing Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front office manager vs billing manager demographics

Here are the differences between front office managers' and billing managers' demographics:

	Front Office Manager	Billing Manager
Average age	47	47
Gender ratio	Male, 32.2% Female, 67.8%	Male, 17.7% Female, 82.3%
Race ratio	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front office manager and billing manager duties and responsibilities

Front office manager example responsibilities.

Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
Lead trainer for new PMS roll-out, including downtime and upgrade management.

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Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

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Front office manager vs billing manager skills

Common front office manager skills

Customer Service, 13%
Reservations, 11%
Guest Service, 10%
Payroll, 6%
Patients, 6%
Night Audit, 5%

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

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Updated January 8, 2025

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